General Manager
Operations manager job in Birmingham, AL
Your Opportunity:
General Manager Easy Money Birmingham, AL
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a fast-paced, customer-focused environment designed to inspire high-performance, growth, and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:
This position has an hourly pay rate of $19.25 and is eligible for performance bonuses.
The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA/Dependent Care FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard
Nice to Haves - Preferred Qualifications and Skills
Associates degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Manage overall store performance by meeting or exceeding Company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws and regulations.
Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyPresident - Multifamily Property Management Operations
Operations manager job in Birmingham, AL
Korn Ferry has partnered with our client on their search for the role, President - Property Management Operation.
Gateway Management Company is seeking a President to lead performance accountability across its portfolio. While growth is embraced, our priority is a commitment to preserving the values that define Gateway. Although this growth is important, the greatest impact for this role and its direct reports will come from improving the performance of the existing portfolio. The President will oversee property management across all Gateway properties, with a focus on financial integrity, operational excellence, and compliance with all relevant laws, regulations, and internal policies. As a senior leader, this individual will also serve as a culture champion, actively promoting Gateway's mission and philosophy throughout the organization.
Key Responsibilities
With a relationship and data-driven approach to management, the President provides direct supervision to the RVPs in Property Management Operations and Service Operations. This supervision ensures that the operations and maintenance of all properties align with overarching standards emphasizing quality, occupancy, cost control, and revenue objectives.
The individual actively:
Focuses on maximizing operational performance of the Gateway Development portfolio
Identifies the clear, reasonable expectations for the Gateway Development portfolio and 3rd party clients
Drives accountability for meeting these expectations
Maintains assigned properties in a decent, safe, and sanitary condition always
Organizes assigned work efficiently
Develops effective work methods that comply with expectations
Partners with internal and external resources to maintain high levels of property performance and standards
Additional Key Responsibilities
In addition, this individual:
Interprets program standards, procedures, and regulations crucial for program effectiveness
Manages the budget for all area programs
Recommends modifications to meet evolving program requirements and staff adjustments
Participates in developing the annual budget submission related to Property Management Operations
Ensures the area of responsibility operates within the established budget
Advises the CEO and relevant C-level peers on pertinent budget, policy, program, and procedural matters
Provides updates on all phases of area programs
Represents Gateway Management Company Partners at various public/business, community, and resident meetings
Review financial and variance reports on monthly and quarterly basis and implement timely correction measures, as necessary
Review vacancy reports; monitor resident income re-certifications; supervise provision of a variety of additional analytical/statistical reports on the operations, program compliance, government and investor compliance and other activities to ensure desired occupancy levels and return on investment Report regularly to management
Oversee the preparation of month-end property performance and financial narratives, ensuring the property managers are explaining to property owners the relevant activity for each month
Review, interpret, and apply applicable laws and regulations, and company policies and procedures Responsible for compliance with Fair Housing, Non-Discrimination and housing legislation
Ensure lease agreements are up to date, and provisions are enforced with each tenant
Continuously research and study innovative practices in top performing companies across various industries and pilot new and borrowed ideas in the property management team
Negotiate property management contracts and other contracts in accordance with established criteria; as to protect the company's interest Must be able to determine when contracts warrant investor, partner and/or lender review and/or approval
Implement an effective financial strategy, including budgeting, cost control, forecasted expenditures and revenue improvements, oversee the development of yearly operating budgets/forecasts
Maintain clear line of communication with each property owner/partner and foster client relations
Oversee onsite risk management compliance; ensure monthly property walkthrough inspections are completed and properly documented
Develop and maintain property management systems, including policies and procedures
Ensure coordination of property operations, including building maintenance and rehabilitation work
Responsible for ensuring all property managers understand, monitor and are approving and properly coding all of the expenses for each property
Addresses all escalated tenant complaints and responding to emergencies
Key Responsibilities, continued
Oversees responses to and following up with all emergency situations at each property and if needed, coordinating with insurance adjusters and overseeing the management of any claim process. Ensure partners/investors/lenders remain informed
Works collaboratively with property management staff, Asset Management, Risk Management, and Accounting to prepare annual operating and capital improvement budgets and long-term management plans for all properties and ensure timely completion and submission of financial reports to partners/investors
Conducts project investment reviews, including quarterly financial reviews, annual site inspections, tenant file review and periodic reviews of insurance, property tax, debt service coverage and reserve for replacement requirements
Responsibilities/Duties for Staff Supervision and Development
Participates in the recruitment, interview, selection and evaluation process for property management staff
Mentors, coaches, supervises, develops and directs property managers in their job responsibilities and the operation, maintenance and leasing activities of the properties to maintain company standards
Provides oversight to property managers regarding property maintenance and repairs
Mentors employees and train them on various best practices through a hands-on training approach and through special focused training seminars in partnership with the Learning & Development team
Leads regular staff engagement between Senior Managers across other departments
Assures proper training and use of all equipment/supplies
Monitors initial tenant leasing activity to ensure compliance with requirements
Responsibilities/Duties for Business Management
Prepares annual management plans, as needed, with input from Senior Management Team and investors
Sets performance goals by property, related to industry standards; monitor performance, adjust strategies as needed
Participates in organizational planning with Senior Management Team
Works with staff to ensure maximum use of property management and other software
Works with owners, managers, site staff and accounting personnel to develop and manage individual site business plans including investment objectives, compliance goals, market positioning, personnel, asset quality, financial goals and objectives
Responsibilities/Duties for Reporting, Community Involvement and Professional development
Prepares and present departmental reports relating to project performance, goals, standards, benchmarks
Regularly communicates and cooperates with Senior Management Team on all reporting and regulatory issues
Sits on various committees pertinent to department and organization goals and standards
Stays abreast of property management and other real estate related industry standards, legislation impacting department and industry practices, policies and procedures
The Candidate
Skills and Competencies
Specific Qualifications and Attributes to include:
10+ years of managing a portfolio of 10,000+ units in affordable housing or a mix of Affordable and Class A / B market-rate multifamily housing
Experience leading high-functioning property management teams
Demonstrated experience developing and motivating a high performing, cross functional team
Proven track record of implementing best practices to maximize value across a portfolio
Bachelor's degree
Excellent written and verbal communications skills
Ability to multitask and delegate effectively in a fast-paced environment and to work cross-functionally in a matrixed environment
Prior experience Real Page One Site Software is a plus
In addition to competitive pay, Gateway Management Company's robust benefits package includes:
Competitive salary and bonus potential
Potential for Equity to share in future profits
Health, dental, vision, and short and long-term disability insurance
Paid time off and company holidays
401k plus company match
Wellness plans, FSA/HAS
The Company
The Gateway Companies
Gateway Management Company emphasizes creating partnerships and properties, with long sustainable value, thriving residential communities, and enriching work environments. Gateway strives to create rewarding work and living environments. We are a branch of several companies that are a total property and housing solution. The Gateway Companies are comprised of Gateway Management, Gateway Development, and Gateway Construction.
The Gateway Companies were formed in 1986, including Gateway Management Company, for the primary purpose of providing conventional and affordable housing through development, property management and asset management for the properties owned by the principal in the Company. Gateway currently manages over 180 properties, including our third-party partners, consisting of over 16,000 units throughout the Southeastern United States. We have over 450 employees.
SE: 510761140
Assistant Store Manager
Operations manager job in Birmingham, AL
Your Opportunity:
Assistant Store Manager Easy Money Birmingham, AL
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:
Compensation
The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum one year's experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Management experience in retail, convenience store, grocery, finance, service, or related industries.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
What You'll Do - Essential Duties and Responsibilities:
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'd thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyField Operations Manager, Concrete
Operations manager job in Birmingham, AL
NexGen is seeking an experienced Field Operations Manager to oversee all concrete field operations Nationwide. Responsibilities Why NexGen? NexGen Contracting, the self-perform arm of Gray, is based in Franklin, TN, and specializes in executing turnkey project scopes, including concrete, steel, millwright, and finishes. NexGen is fully integrated with Gray Construction and serves as a preferred subcontractor. The NexGen team is made of career, trade-specific professionals and core craftsmen with decades of experience who are dedicated to meeting our customers' unique needs. NexGen offers a wide range of self-perform services, which include supervision, administration, craft labor, materials, tools, documentation, consumables, and safety devices to successfully carry projects from start to finish.
Why Gray?
Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction, along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leader in the industry, we focus on the following markets for domestic and international customers: Food & Beverage , Manufacturing , Automotive , Distribution , Mission Critical , and Commercial .
Founded in 1960, Gray's robust offering enables us to create one-of-a-kind solutions at the highest levels of customization, delivering unmatched precision and partnership to some of the world's most sophisticated organizations. Still, these areas don't define Gray-our people do. Passion, commitment, and a great team spirit all speak to the team members at Gray.
This pivotal role entails direct supervision over our General Superintendents across various domains, including Place and Finish, Field Engineering, and Project Execution sectors.
Qualifications
Bachelor's degree in construction science, construction management, engineering, or related field from an accredited college or university and 6 years of experience, or 10 years of construction related experience and/or training; or equivalent combination of education and experience.
Concrete self-perform experience is required.
Proficient in Microsoft programs, including Outlook, Excel, Word, Project, and PowerPoint.
Willingness to travel up to 80% of the time.
Exceptional organizational and communication skills.
Oversee all field operations nationwide, ensuring projects are executed per the devised plans.
Directly supervise General Superintendents in Place & Finish, Field Engineering, and Project domains.
Develop comprehensive project plans and ensure meticulous execution by the field team.
Source, direct, and align manpower resources to meet project execution goals.
Maintain robust customer relationships, staying engaged with the customer throughout the project lifecycle.
Communicate effectively with customer management to resolve any conflicts or issues arising during various project phases.
Validate project status and provide recommendations to ensure execution goals are met.
Visa Sponsorship: This role is not eligible for visa sponsorship.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member may be required to stand, walk, sit, use hands and arms, reach, and talk or hear.
Supervisory Responsibilities
This position has supervisory responsibilities over field and general superintendents.
EEO Disclaimer
Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
#NexGen
Vice President of Operations
Operations manager job in Birmingham, AL
Full-time Description
JRW is looking for an experienced VP of Ops who will be a key member of the executive leadership team, responsible for driving operational excellence across the organization. This role will oversee Customer Experience, Quality, and Warehouse/Logistics teams, ensuring alignment with strategic objectives while maintaining a hands-on approach to execution. The ideal candidate is a proven leader who combines strategic thinking with operational precision and is comfortable rolling up their sleeves to solve problems and lead by example.
Requirements
Lead, develop, and mentor the operations teams, fostering a culture of accountability, performance, and continuous improvement.
Collaborate with executive leadership to define and execute operational strategies that support company growth and customer satisfaction.
Serve as a strategic partner in cross-functional initiatives, including sales, finance, and supply chain.
Oversee the customer service and sales support functions to ensure high levels of responsiveness, accuracy, and customer satisfaction.
Oversee the quality team, ensuring compliance with regulatory, industry, and customer specific standards while maintaining our AA+ BRC rating.
Implement systems and processes to improve service delivery and operational efficiency.
Manage warehouse operations, inventory control, and logistics to ensure timely and cost-effective fulfillment.
Lead strategic logistic initiatives on warehouse expansions, freight optimization, savings and 3PL and geographic growth.
Optimize supply chain processes, vendor relationships, and distribution strategies.
Monitor KPIs to measure performance across all operational areas.
Identify and implement process improvements to reduce costs, improve quality, and enhance scalability.
Build high-performing teams through recruitment, training, and performance management.
Promote a collaborative and results-driven work environment.
Function as a member of company executive leadership team and participate/contribute to leadership team decisions.
Qualifications
Bachelor's degree in Business, Operations Management, or related field.
10+ years of progressive operations experience with five years of operations leadership.
Strong leadership skills: ability to set objectives, delegate tasks, and evaluate performance.
Experience with system implementations and owning the process.
Proven ability to lead cross-functional teams and drive strategic initiatives.
Strong analytical and problem-solving skills with a data-driven mindset.
Experience with ERP systems, warehouse management systems, and CRM platforms.
Excellent communication and interpersonal skills.
Customer Operations Manager
Operations manager job in Birmingham, AL
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.
The salary range for this position is $55,000.00 annually
What You'll Do:
Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy
What We're Looking For:
1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor's Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyOperations Project Manager - Autonomous Vehicles
Operations manager job in Vance, AL
The Operations Project Manager will assist and drive activities related to a variety of customer operations (such as on-site pilots, Proofs of Concept, rollouts, etc.) and ensure smooth operations of vehicles, testing, and continued development of our products and features. This role will be focused on the execution of various operational tasks, including customer relations, strategic communication, vehicle maintenance and compliance, and assisting with planning and execution of demos, pilots, POCs, launches, etc. This role will work closely with the COO, Product team, and the leadership team to drive a variety of positive customer and operational outcomes.
Specific Responsibilities:
Internal Operations & Compliance: Work closely with Testing, Product and Engineering teams to ensure execution of any internal operations and vehicle compliance, including insurance, registrations, special reporting, etc. Ensure that safety is always of highest priority in operations. Build and iterate forecasts and outlines of future operational plans, deployments and more based on aligning timing and expectations and resources of everyone involved.
Customer Operations: Strategically oversee and execute any customer engagement and communication with any form of ISEE vehicles and staff operating at a customer site (Demo, Pilot, POCs, Rollouts). Coordinate the day-to-day activities with customer Operations teams. Help with relationship expansion strategies and initiatives with customers to help drive product and customer-focused strategies. Deployment: Lead a team to ensure seamless client delivery, including program management, operational consulting and system configuration / integration. Manage configuration, integration and verification for autonomous system deployments.
Qualifications
5+ years of explicit experience in Operations within a related industry (Logistics, Robotics, Autonomous Vehicles, etc.)
BS degree
Experience with broad variety of business and operations data to support strategic decision making
Ability to communicate strategically to build strong trust and relationships, and help drive mission-critical initiatives
Detail Oriented - ability to dive deeply into complex documents and details, while also being able to see the larger picture
Willing to travel and can work with team across multiple locations
Auto-ApplyOperations Project Manager - Autonomous Vehicles
Operations manager job in Vance, AL
Job DescriptionThe Operations Project Manager will assist and drive activities related to a variety of customer operations (such as on-site pilots, Proofs of Concept, rollouts, etc.) and ensure smooth operations of vehicles, testing, and continued development of our products and features. This role will be focused on the execution of various operational tasks, including customer relations, strategic communication, vehicle maintenance and compliance, and assisting with planning and execution of demos, pilots, POCs, launches, etc. This role will work closely with the COO, Product team, and the leadership team to drive a variety of positive customer and operational outcomes.
Specific Responsibilities:
Internal Operations & Compliance: Work closely with Testing, Product and Engineering teams to ensure execution of any internal operations and vehicle compliance, including insurance, registrations, special reporting, etc. Ensure that safety is always of highest priority in operations. Build and iterate forecasts and outlines of future operational plans, deployments and more based on aligning timing and expectations and resources of everyone involved.
Customer Operations: Strategically oversee and execute any customer engagement and communication with any form of ISEE vehicles and staff operating at a customer site (Demo, Pilot, POCs, Rollouts). Coordinate the day-to-day activities with customer Operations teams. Help with relationship expansion strategies and initiatives with customers to help drive product and customer-focused strategies. Deployment: Lead a team to ensure seamless client delivery, including program management, operational consulting and system configuration / integration. Manage configuration, integration and verification for autonomous system deployments.
Qualifications
5+ years of explicit experience in Operations within a related industry (Logistics, Robotics, Autonomous Vehicles, etc.)
BS degree
Experience with broad variety of business and operations data to support strategic decision making
Ability to communicate strategically to build strong trust and relationships, and help drive mission-critical initiatives
Detail Oriented - ability to dive deeply into complex documents and details, while also being able to see the larger picture
Willing to travel and can work with team across multiple locations
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Operations Manager - Structural Services Group
Operations manager job in Birmingham, AL
Reports to: Division Manager Supervises: Entire Project Team-including but not limited to Project Executive(s), Senior Project Manager(s), Project Manager(s), Superintendent(s), Senior Estimator (s), Design Manager(s), Safety Manager(s), and Quality Control Manager(s)
Educational Requirements of position:
* Degree/Experience
* Bachelor's degree in a relevant curriculum from an accredited college or university + minimum of 10 years of relevant experience
* Trade Certifications
* OHSA 30 Hour Certification
* At least one Industry related accreditation or certification (LEED, Lean, PMP, HCC, CMAA or similar
Technical Requirements of positon:
* Software
* Proficiency in Microsoft Word & Microsoft Excel
* Proficiency in Primavera P6
* Proficiency in Timberline PJ (or similar project management software/application)
* Proficiency in Viewpoint (or similar AP software/application)
* Working knowledge of Navisworks, Revit and Sketch-up
* General
* In-depth understanding of estimating strategy and protocol
* In-depth understanding of building components and trade sequencing
* Working knowledge of construction surveying/layout
* In-depth understanding of contract language
* In-depth understanding of risk management and risk mitigation
Essential Function of the position
* Oversee Operations of entire business unit to ensure adherence to BLHI standards and operating philosophy
* Coordinate with estimating during pre-construction phases
* Enforcing jobsite safety protocol
* Preconstruction planning, staffing & job set up
* Oversee schedule development, management and reporting
* Oversee cost control and reporting
* Developing and enforcing risk management parameters
* Enforcing adherence to contract requirements
* Dispute resolution for issues requiring advancement beyond Project Team
* Client retention and business development for assigned Business Unit
Relationship Management
* Establish and maintain relationships with architects, engineers, consultants and clients spanning current and past projects.
* Establish and maintain relationships with subcontractors and vendors spanning current and past projects.
* In-depth understanding of and increasing involvement in BLHI Business Development process
Corporate Culture/Evolution
* Embodies BLHI Corporate Values in leadership style
* Demonstrates adherence to BLHI Corporate Value in daily operations
* Interacts with professionalism and pro-activism
* Continually seeks feedback and personal development for advancement
* Trains direct reports for advancement
* Seeks to understand and further the overall objectives of BLHI
Mental Effort
Considerable mental effort and comprehension, sustained concentration with frequent interruptions
Physical Effort
Requires moderate, varied physical effort and dexterity including: sitting stationary, moving around an office or jobsite, seeing and communicating effectively.
Working Conditions
Private office located in corporate/regional office.
Potential advancement position:
Division Manager Requirements for Advancement:
* In-depth understanding of contract language and mastery of subcontract negotiations.
* In-depth understanding of BLHI estimating systems and protocol and integration with project management
* Highly effective internal and external relationship management
* Embodiment of BLHI Corporate values and requiring same of all direct reports
* Understanding of BLHI overall goals and objectives as related to strategic planning
* History of effectively developing direct reports for advancement
* In-depth understanding of risk management and risk mitigation
* Leadership role in business development process
* Successful management of division and resources to achieve business goals
* Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
* This description reflects management's assignment of essential functions. It does not prohibit or restrict the tasks that may be assigned, and is subject to change at any time.
District Manager
Operations manager job in Birmingham, AL
The District Manager (DM) is a member of our Outside Sales team and is the face of Resideo to Security dealers in their assigned territory. Responsibilities include creating demand for Resideo products by identifying and executing Dealer conversions and new product introductions. Client satisfaction will be accomplished by maintaining regular customer contact and managing expectations. Relationships are developed through technical training classes, attending trade shows, seminars, and dealer meetings. All sales calls and opportunities are managed through our customer relationship management (CRM) tool (Salesforce). Additionally, competitive intelligence, market trends and forecast/demand input are a vital part of this role.
The ideal candidate will be located in Alabama, Mississippi, Louisiana, or Arkansas to fulfill the requirements of the role and support the designated territory.
**JOB DUTIES:**
+ Strengthen current customer relationships by supporting customer service efforts, conducting follow-up calls, educating customers about new product lines and keeping abreast of new developments in the industry
+ Increase market share by introducing new products to market in efforts to convert potential customers to Resideo customers
+ Present the Resideo story at dealer meetings, trade shows, and other industry events
+ Conduct "opportunity advancing sales calls" with contractors, integrators and other Industry Partners
+ Introduce new products to the marketplace
+ Proactively gather market intelligence, uncover growth opportunities, and deliver sales wins
**YOU MUST HAVE:**
+ 3+ years of similar industry sales experience (Ex: In-home comfort, HVAC, security, fire/life safety, Smart Home/IoT and/or low voltage)
+ Proven Business-to-Business (B2B) sales experience, including experience selling in a two-step distribution model
+ A valid driver's license with the ability to travel per business needs
**WE VALUE:**
+ Professional experience in the Security, Smart Home, or HVAC/Comfort space(s) as an installer or technician
+ Technical proficiency using MS Office products (Outlook, Word, PowerPoint, Excel, and/or Teams) and CRM systems (Ex: Salesforce) in professional settings
+ A broad knowledge of sales processes and principals
+ Excellent verbal and written communication skills
+ The ability to take initiative and work with limited direction
+ Proficient ability to lead and influence decision making
+ Understanding of contractor/integrator business models
**WHAT'S IN IT FOR YOU:**
+ The opportunity to sell across a product portfolio with a forward-looking NPI roadmap!
+ Innovation: Bring your creative ideas to the table and be part of a company that values out-of-the-box thinking
+ The opportunity to work for a global company with opportunities for career advancement in sales!
+ Resideo provides employees with a comprehensive benefits package, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, retirement plans, vacation & holidays
\#LI-TD1
\#LI-REMOTE
Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at ************************
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the ****************************************************************************************************************************************************** If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
District Manager
Operations manager job in Birmingham, AL
The District Manager (DM) is a member of our Outside Sales team and is the face of Resideo to Security dealers in their assigned territory. Responsibilities include creating demand for Resideo products by identifying and executing Dealer conversions and new product introductions. Client satisfaction will be accomplished by maintaining regular customer contact and managing expectations. Relationships are developed through technical training classes, attending trade shows, seminars, and dealer meetings. All sales calls and opportunities are managed through our customer relationship management (CRM) tool (Salesforce). Additionally, competitive intelligence, market trends and forecast/demand input are a vital part of this role.
The ideal candidate will be located in Alabama, Mississippi, Louisiana, or Arkansas to fulfill the requirements of the role and support the designated territory.
JOB DUTIES:
* Strengthen current customer relationships by supporting customer service efforts, conducting follow-up calls, educating customers about new product lines and keeping abreast of new developments in the industry
* Increase market share by introducing new products to market in efforts to convert potential customers to Resideo customers
* Present the Resideo story at dealer meetings, trade shows, and other industry events
* Conduct "opportunity advancing sales calls" with contractors, integrators and other Industry Partners
* Introduce new products to the marketplace
* Proactively gather market intelligence, uncover growth opportunities, and deliver sales wins
YOU MUST HAVE:
* 3+ years of similar industry sales experience (Ex: In-home comfort, HVAC, security, fire/life safety, Smart Home/IoT and/or low voltage)
* Proven Business-to-Business (B2B) sales experience, including experience selling in a two-step distribution model
* A valid driver's license with the ability to travel per business needs
WE VALUE:
* Professional experience in the Security, Smart Home, or HVAC/Comfort space(s) as an installer or technician
* Technical proficiency using MS Office products (Outlook, Word, PowerPoint, Excel, and/or Teams) and CRM systems (Ex: Salesforce) in professional settings
* A broad knowledge of sales processes and principals
* Excellent verbal and written communication skills
* The ability to take initiative and work with limited direction
* Proficient ability to lead and influence decision making
* Understanding of contractor/integrator business models
WHAT'S IN IT FOR YOU:
* The opportunity to sell across a product portfolio with a forward-looking NPI roadmap!
* Innovation: Bring your creative ideas to the table and be part of a company that values out-of-the-box thinking
* The opportunity to work for a global company with opportunities for career advancement in sales!
* Resideo provides employees with a comprehensive benefits package, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, retirement plans, vacation & holidays
#LI-TD1
#LI-REMOTE
Auto-ApplyRestaurant & Operations Manager
Operations manager job in Birmingham, AL
Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time.
Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager's absence, they're the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole. Amid all their day-to-day, our Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team's hourly staff. If you've ever thought of becoming a General Manager at one of our centers, then the Restaurant / Entertainment Manager is a great place to start.
ESSENTIAL DUTIES:
Get a glimpse of all you'll experience as a Restaurant/Hospitality Manager
MAKE GUESTS PRIORITY #1
Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
NEVER STOP IMPROVING
Continually hone our operational execution; schedule staffing levels to meet your center's needs and maximize the guest experience
TAKE EVERY OPPORTUNITY
Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
PARTNER WITH LEAGUES
Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues
ASSEMBLE AN ALL-STAR TEAM
Recruit, hire, train, and schedule a talented team of hourly center staff
SHOW OFF THOSE MANAGEMENT SKILLS
Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate...
DRIVE FOOD & BEVERAGE SALES
Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture.
REMAIN FLEXIBLE
An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.
WHO YOU ARE
As committed member of our team, you're ready to fill in for your center's General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You're flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What's more, you're a dedicated team player who's great at developing the talents of your team, and you're looking to ultimately take the next step towards becoming a General Manager.
DESIRED SKILLS:
Check out the desired skills below and see if you have what it takes to join our world-class team
2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations
Bachelor's Degree
The ability to supervise center operations staff
Strong Team Player
Exceptional “People Developer”
Customer Service Pro
Knowledge of POS register systems
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
#LI-NB1
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Auto-ApplyResident District Manager
Operations manager job in Trussville, AL
Role OverviewSodexo is seeking a Resident District Manager for Jacksonville State University located in Jacksonville, AL. Jacksonville State University is located in the foothills of the Appalachian Mountains. It is situated between Birmingham Alabama and Atlanta Georgia about 100 miles to each.
Known as the friendliest campus in the south, Jacksonville is a quiet town with local flair big cities close by.
The Dining Program at Jacksonville State University is a comprehensive campus food service operation managed in partnership with Sodexo Dining Services that provides diverse and flexible dining options to meet the nutritional and lifestyle needs of the university community.
The program supports resident and commuter students, faculty, and staff through a range of meal plans, retail dining locations, and catering services designed to enhance the campus experience and promote student well-being.
Incentives*Relocation Assistance Available*What You'll Dohave exceptional client service mentality and executive presencesupport a diverse and inclusive workforcedevelop exceptional client relations and ensure the campus food service program goals align with client needsachieve company and client financial targets and goals integrate fully within our client's organization and be a trusted advisor with a customer service focuscreate a positive work environment What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.
What You Bringability to direct other leaders in a high-volume businesshave strong financial acumen, and P&L backgroundexperience driving employee engagement and student satisfaction through strong leadership skillsknowledge of client contracts and ability to ensure compliancecan manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 5 years Minimum Functional Experience - 5 years
District Director of Sales
Operations manager job in Birmingham, AL
Brookdale is seeking an experienced District Director of Sales to support 13 communities in Alabama, Mississippi and the Florida Panhandle
Ideal Candidates lives in AL, MS or FL Panhandle
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
Bachelor's Degree in marketing, business or related field from accredited college or university. Has experience in sales process, promoting/selling related products and referral development, and knowledge of sales coaching and sales team performance management. Minimum of 5 to 10 years of successful sales experience, preferably in senior housing industry, medical or pharmaceutical sales sectors. Ability to effectively manage time and tasks in a dynamic environment.
Certifications, Licenses, and Other Special Requirements
Frequent car travel requires the incumbent to possess and maintain a valid driver's license. Up to 70% travel.
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services. Ability to operate smartphones, personal computers and related software. Ability to effectively manage time, tasks and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers' expectations, needs and circumstances. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness and maturity. Ability to effectively listen and communicate verbally and in writing is essential.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Talk or hear
Ability to lift: up to 25 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
Requires Travel: Frequently
Brookdale is an equal opportunity employer and a drug-free workplace.
Oversees and directs the sales efforts for multiple communities and products within district, major markets, networks and stand-alone communities. Responsible and accountable for meeting and exceeding the occupancy and revenue goals. Supports the professional development of community sales associates and provides coaching related to selling skills, pipeline management and sales execution. Fosters a strong sales performance culture across the district.
Successfully manages sales performance within the assigned district. Monitors occupancy trends and ensures execution of sales activities by team members. Leads district alignment around competitive positioning and marketing plans. Achieves and exceeds all occupancy and revenue goals for assigned district.
Leads and develops the team of community sales associates and business development professionals within the district. Oversees creation of district business development and lead generation plans, ensuring coordination between communities to provide optimum results without duplication of resources.
Assists in interviewing and hiring of all sales staff in their portfolio of communities. Actively partners with Training and Development, Human Resources, and Operations in the recruitment, hiring, evaluating, and disciplining of all sales positions within the district.
Ensures effective onboarding of new sales hires, in partnership with Training and Development and Human Resources. Actively monitors skill and knowledge growth of new hires during onboarding period. Works to support achievement of professional growth milestones for new sales hires.
Oversees completion of the marketing plan and budget for the district. Partners with the marketing team in the development and modification of near and long-range community marketing plans and budgets by providing competitor information, data and feedback. Develops sales plans that align to the marketing activities and achieve desired objectives.
Assesses local markets and competitive positioning within assigned district and makes pricing and incentive/discounting recommendations.
Monitors sales performance expectations and gaps at the community and district level. Reviews and analyzes sales reporting/dashboards on a daily, weekly and monthly basis to ensure accuracy and to identify performance improvement opportunities. Coaches sales team members of appropriate actions in response to performance issues.
Assesses the knowledge, skills and abilities of sales staff on an ongoing basis. Coordinates regular skill training and reinforcement to address gaps and opportunities. Conducts coaching observations of sales team members to evaluate sales behaviors and skills.
Visits each community within district on a scheduled basis and as approved by Division Director of Sales or VP Sales. Partners with on-site sales teams and Executive Directors in the execution of the sales and lead generation programs and strategies to achieve and maintain full occupancy.
Interacts with Clinical Operations and other home office associates. Educates and supports these partners about the sales programs for their respective communities.
Consistently executes established sales processes, systems and tools to perform job duties. Maintains working knowledge of lead management (SMS) and sales reporting (dashboards) to maximize sales effectiveness. Adheres to reporting deadlines
Promotes the company in a positive manner and sets the example for company's standards for excellence. Serves as a consensus builder among community Sales and Operations teams.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Auto-ApplyOperations Manager
Operations manager job in Gadsden, AL
Operations Manager The Joint Chiropractic
Company: The Joint Chiropractic
About Us
The Joint Chiropractic is reinventing access to chiropractic care by making quality healthcare more affordable and convenient. As one of the fastest-growing healthcare companies, we are committed to improving quality of life through routine and affordable chiropractic care.
We are seeking a dynamic Operations Manager to oversee multiple chiropractic clinics in the Birmingham market. This individual will be responsible for ensuring operational excellence, driving financial performance, leading high-performing teams, and delivering an exceptional patient experience.
Position Summary
The Operations Manager is accountable for the overall performance and success of assigned clinics. This role will oversee day-to-day operations, implement business strategies, and provide leadership to ensure clinics meet or exceed organizational standards and objectives.
Key Responsibilities
Direct and oversee daily operations across multiple clinic locations.
Recruit, hire, train, and develop clinic staff to ensure operational effectiveness.
Partner with Doctors of Chiropractic and Clinic Directors to align clinical and business goals.
Monitor key performance indicators (NPs, conversion rates, attrition, retention, and revenue) and implement action plans for improvement.
Manage budgets, financial reports, and cost controls to meet profitability targets.
Ensure compliance with company policies, industry standards, and state/federal regulations.
Develop and execute local marketing and community engagement initiatives to drive patient acquisition and retention.
Foster a culture of excellence in patient care and customer service.
Conduct regular staff evaluations, performance reviews, and coaching sessions.
Identify opportunities for operational improvement and implement best practices.
Qualifications
Bachelor's degree in Business Administration, Healthcare Management, or related field preferred.
3-5 years of multi-unit management experience, ideally within healthcare, retail, or customer service industries.
Demonstrated success in leading teams and driving business performance.
Strong financial acumen and analytical skills.
Exceptional leadership, communication, and organizational abilities.
Proficiency in Microsoft Office Suite; experience with practice management systems a plus.
What We Offer
Competitive salary and performance-based incentives.
Paid time off and holidays.
Career growth opportunities with a rapidly expanding national brand.
Supportive, mission-driven work environment.
Join Us
If you are a results-oriented leader with a passion for healthcare and operational excellence, we invite you to apply and be part of our mission to improve lives through routine and affordable chiropractic care.
Apply today and help us make a difference in the Birmingham community.
Auto-ApplyAdministrative Director Nursing Operations FT Days
Operations manager job in Alabaster, AL
ADMINISTRATIVE DIRECTOR, NURSING OPERATIONS
The Administrative Director for Nursing Operations serves on various hospital committees and collaborates with Orlando Health leadership, Hospital President and administration, the hospital management team, hospital medical staff leadership and the medical staff. Key components of this leadership role include monitoring quality and budgeting standards, ensuring patient satisfaction, and effectively managing to achieve hospital and organization-wide goals. This position is responsible for providing direction and oversight for multiple operational areas and/or multiple department leaders.
Join our Growing Team at Baptist Health Shelby Hospital in Alabaster, AL! At Baptist Health Shelby Hospital, we're proud to be a leading 252 bed acute care facility dedicated to delivering exceptional healthcare with a community-focused touch. Located in the heart of Alabaster- one of Alabama's fastest growing and most desirable places to live- we serve over 30,000 emergency visitors annually and offer a wide range of advanced clinical services, including cardiology, cardiovascular surgery, orthopedics, urology, robotics surgery, and more. Our State-of-the-art facilities feature cutting-edge technology such as 3 Tesla MRI, robotic surgical systems, and 256-slice CT scanner- empowering top tier care. Recognized for excellence with accolades like ACC Cath Lab Accreditation, Transcatheter Valve certification, and Primary Stoke Center Designation, we're committed to growth, innovation, and community well-being. Whether you're an experienced specialist or just beginning your healthcare journey, Baptist Health Shelby offers a dynamic environment where your skills make a real difference. Join us in a welcoming, fast-paced setting with easy commutes, ample free parking, and a team that feels like family. Be part of a hospital that's shaping the future of healthcare in Alabama- Where your career can thrive and your community can flourish!
Baptist Health Shelby Hospital offers great competitive pay and benefits!
Medical, Dental, Vision
403(b) Retirement Savings Plan w/matching
Leadership Incentive Plan (LIP)
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Paid Time Off (up to 5 weeks to start)
Life Insurance
Extended Leave Plan (ELP)
Family Care (childcare, elder care, pet care)
Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
ALL benefits start on day one!
Responsibilities
Essential Functions
• Evaluates the environment and makes recommendations to ensure optimal patient comfort, safety, and compliance with
various standards of care, regulatory/governing bodies.
• Plans, leads, organizes, directs, and evaluates the delivery of patient care to achieve sustained outcomes.
• Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes, and quality outcomes.
• Embraces workplace diversity and participatesin organizational policy formulation and decision-making.
• Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care.
• Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change.
• Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes.
• Integrates technology to support the improvement of patient care and workload of team members.
• Managesteam members, overseeing recruitment, development, retention,supervision, evaluation, and productivity.
• Demonstrates proficiency in sound business practices and operational excellence.
• Applies key financial principles and organizational financial targets to departmental projects/budgets.
• Achieves financial and operational benchmarks by developing capital and operating budgets and monitoring all operational expenses.
• Ensures the development, implementation, and evaluation of evidenced-based, quality clinical nursing practices consistent with
nursing research, organizational and national practice standards.
• Demonstratesinitiative and situational leadership skills.
• Embraces, communicates, and promotes effective change.
• Ensures the patient experience is exceptional.
• Serves as a liaison to administration for team members.
• Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations.
• Facilitates and supports team member involvement in professional and organizational activities.
• Upholds self and staff accountable to comply with ethical principles, corporate compliance, and standards of practice.
• Holds self and others accountable to Orlando Health's mission, vision, and values.
• Manages various human resources functionsincluding hiring, work assignments, coaching plans, and performance counseling.
Other Related Functions
• Demonstrates knowledge of risk management concepts.
• Interprets the appropriate information to identify each patient's requirements relative to their age-specific needs and to provide nursing care as described in the unit/department's policies and procedures.
Qualifications
Education/Training
• Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required.
• Master of Science in Nursing (MSN) or graduate degree in business or health-related field required.
Licensure/Certification
• Current professional license as a registered nurse in the State of Alabama or Nurse Licensure Compact (NLC).
• Current Basic Life Support (BLS) certification.
• National leadership board certification through the American Nurses Credentialing Center (ANCC); NEA-BC within two (2) years.
• May require one or more of the following certifications based on the assigned patient population:
o Advanced Cardiovascular Life Support (ACLS)
o Pediatric Advanced Life Support (PALS)
o Neonatal Advanced Life Support (NALS)
o Trauma Nurse Core Course (TNCC)
Experience
• Two (2) years of experience in management of an acute care or outpatientsetting.
The ideal candidate will bring a strong leadership background at the director level, with proven experience managing large teams across inpatient units; bringing more than 5 years of inpatient nursing experience.
Auto-ApplyDistrict Manager
Operations manager job in Birmingham, AL
Description:
Company Information
Southern Foodservice Management is a national contract food service management company. Southern's corporate office is in Birmingham, Alabama. We currently operate in several different states and regions of the United States. One of the key positions in our operations is the Unit Support Staff, which this job description outlines (the job, requirements and duties). We respectfully request an interested individual read and review this information carefully and in-depth.
Job Summary
The District Manager, Contract Foodservice is a key leadership role responsible for overseeing the operational and financial performance of multiple food service contract locations within a designated region. This position requires a strategic and results-oriented individual with strong leadership, communication, and business acumen. The Operations District Manager, Contract Foodservice will drive client satisfaction, ensure operational excellence, foster a positive work environment, and contribute to the overall growth and profitability of the company.
Key Responsibilities
Operational Management:
Provide direct oversight and support to on-site Food Service Directors/Managers across the region.
Ensure adherence to company standards, policies, and procedures related to food quality, safety, sanitation, and service.
Monitor operational performance, identify areas for improvement, and implement effective solutions.
Conduct regular site visits to assess operations, build relationships, and provide coaching and guidance to on-site teams.
Ensure compliance with all relevant regulatory requirements and client contractual obligations.
Oversee the implementation of new programs and initiatives within the region.
Financial Performance:
Manage the financial performance of each location within the region, including budget development, monitoring, and variance analysis.
Work with on-site teams to achieve financial targets related to revenue, cost control, and profitability.
Analyze financial reports and develop action plans to address any financial challenges.
Participate in the development of regional and company-wide financial goals.
Client Relationship Management:
Build and maintain strong, positive relationships with key client stakeholders within the region.
Serve as a point of escalation for client concerns and ensure timely and effective resolution.
Proactively identify opportunities to enhance client satisfaction and strengthen partnerships.
Participate in client meetings and presentations as needed.
Team Leadership and Development:
Recruit, train, mentor, and develop Food Service Directors/Managers within the region.
Foster a positive and collaborative work environment that promotes teamwork, engagement, and accountability.
Conduct performance evaluations and provide constructive feedback to direct reports.
Identify and support the professional growth and development of team members.
Business Development and Growth:
Collaborate with the business development team to identify and pursue opportunities for growth within the region.
Participate in the development of proposals and presentations for potential new clients.
Support the retention of existing clients through exceptional service and relationship management.
Reporting and Communication:
Prepare and present regular reports on regional performance, key initiatives, and challenges to senior leadership.
Maintain effective communication channels with on-site teams, corporate departments, and clients.
Ensure timely and accurate information flow throughout the region.
Qualifications and Skills
Qualifications:
Bachelor's degree in Hospitality Management, Business Administration, or a related field. Or five (5) years of experience in the foodservice industry related to a multi-unit supervision position.
Minimum of two (2) to five (5) years of progressive management experience in the food service contract industry, with multi-site responsibility.
Proven track record of successfully managing operations, achieving financial targets, and building strong client relationships.
Strong leadership, communication, interpersonal, and problem-solving skills.
Excellent financial acumen and budgeting experience.
Thorough understanding of food safety regulations and best practices.
Ability to travel extensively within the assigned region.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Flexibility in terms of work schedule, including availability evenings, weekends and holidays.
Preferred Qualifications:
Experience with POS systems, Production (such as Parsley).
Participation in industry-related professional organizations.
Skills:
Strategic Thinking
Leadership and Team Management
Contract Management
Supplier Relationship Management
Financial Acumen
Analytical Skills
Problem-Solving
Communication (Written and Verbal)
Interpersonal Skills
Presentation Skills
Project Management
Technical Proficiency
Ethical Conduct
Attributes We Are Looking For:
Strategic Thinker: Ability to see the big picture and develop long-term plans.
Results-Oriented: Driven to achieve and exceed goals.
Strong Communicator: Able to clearly and effectively convey information at all levels.
Excellent Leader: Ability to motivate, inspire, and develop teams.
Client-Focused: Dedicated to understanding and meeting client needs.
Problem Solver: Resourceful and adept at finding solutions to challenges.
Adaptable: Able to thrive in a dynamic and fast-paced environment.
Integrity: Demonstrates honesty, ethics, and strong moral principles.
Benefits:
We offer a competitive salary, paid holidays, vacation, health benefits, and 401k as well as an annual bonus program.
#INDSJ
Requirements:
Current or previous experience working in a multi-unit role within contract foodservice
Travel estimated at 70%
Physical Requirements:
Strength: Lift up to 50lbs
Posture: Standing 50%, Walking 50%
Movement of objects: Occasionally
Heavy lifting, Heavy Carrying, Pushing, Pulling: Occasionally
Climbing or Balancing: Occasionally, Stooping: Occasionally
Reaching: Occasionally
Handling: Occasionally
Talking/Hearing: Frequent
Seeing: Frequent
Temperature Variation: Occasionally
Typing: Frequent
Reading: Frequent
Driving: Frequent
Commercial Business Manager
Operations manager job in Birmingham, AL
Commercial Business Manager Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited!
Roto-Rooter has an opportunity available for a Commercial Business Manager at our Birmingham branch located in Pelham, AL. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team.
The salary range for this position is $75,000-$85,000, depending on experience. There is also opportunity for a branch performance based bonus.
Responsibilities
Your responsibilities will also include but not limited to:
* Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs.
* Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
* Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
* Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
* Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
* Join local trade associations and participate in tradeshows and events when applicable.
* Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.
* Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
* Develop relationships with customers to build customer loyalty.
Requirements
* Highschool diploma or equivalent
* At least 5 years of sales and management experience.
* Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
* Must posess sound problem-solving skills and good communication skills.
* Valid driver's license with acceptable driving record according to company policy.
Benefits
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
* Medical insurance with a Prescription Drug Card
* Accident and Critical Illness Insurance
* Dental Insurance
* Vision Insurance
* Paid Vacation
* Paid Training
* Life Insurance
* Matching 401K Retirement Savings Plan
* Tuition Reimbursement
* Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Assistant Store Manager
Operations manager job in Fairfield, AL
Your Opportunity:
Assistant Store Manager TitleMax Birmingham, AL
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:
Compensation
The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum one year's experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Management experience in retail, convenience store, grocery, finance, service, or related industries.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'd thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyField Operations Manager - Steel Erection
Operations manager job in Bessemer, AL
* Minimum of 10 years of steel erection or structural field leadership experience (superintendent, general superintendent, or equivalent). * OSHA 30-Hour Certification required. * NCCER, AWS, or industry-related certifications (preferred).
* Rigging, Signaling or lift planning certification a plus.
Technical & Operational Knowledge Requirements:
* Proficiency with Microsoft Word, Excel, and construction management platforms
* Ability to read and interpret steel shop drawings, erection plans, and lift studies.
* Strong understanding of structural sequencing, rigging methods, bolting/welding tolerances, and connection details.
* Working knowledge of field layout, survey control, and use of total stations or similar equipment.
* Thorough understanding of job cost tracking, production rates, and earned value principles.
* In-depth understanding of field safety protocols, including fall protection and crane operations.
* Ability to plan, coordinate, and oversee multiple projects and crews simultaneously.
Essential Function of the position:
* Lead all field operations to ensure safe, timely, and high-quality steel erection work.
* Coordinate manpower, equipment, and resources across projects to meet schedule and budget goals.
* Work closely with estimating and project management teams during preconstruction to develop erection plans, sequencing, and logistics.
* Review and approve all field schedules, manpower loading, and equipment allocations.
* Drive and enforce safety performance and compliance with company and OSHA and EM-385.
* Monitor project performance, costs, and productivity; take corrective action as necessary.
* Provide technical guidance to superintendents and foremen on lift planning, rigging, and erection methods.
* Support the implementation and enforcement of company policies and procedures in the field.
* Participate in the review of subcontractor and vendor performance.
* Lead the investigation and resolution of field challenges or disputes.
* Support client and GC relationships through consistent communication and project success.
* Must be able to access secure project sites and obtain the necessary security clearance for work on federal projects.
Relationship Management:
* Maintain strong relationships with project managers, clients, general contractors, steel fabricators, and crane/equipment suppliers.
* Collaborate with Safety, Quality, and Project Management departments to ensure seamless project execution.
* Represent the Steel Erection Division professionally in all internal and external communications.
Leadership & Culture:
* Demonstrate company values in leadership, decision-making, and jobsite conduct.
* Mentor and develop field leaders to build future leadership capacity within the division.
* Promote a proactive culture of safety, quality, and accountability.
* Participate in strategic planning for workforce development, training, and resource allocation.
Physical & Working Conditions:
* This is a field-based position; frequent travel to active project sites is required.
* Moderate physical effort, including walking, climbing, lifting, and extended time on jobsites.
* Travel within US based projects required.