Independent Operator - Store Manager
Operations manager job in Norristown, PA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
Director of Operations
Operations manager job in Gap, PA
About Oikos:
Oikos Property Group is a family-owned real estate management company based in Gap, Pennsylvania. Our name “Oikos” - the Greek word for “home” and “family” - reflects our mission to treat every resident and property with integrity, care and community-minded service. We pair industry experience with a forward-thinking approach to technology and customer experience.
Position Overview:
The Director of Operations is a hands-on leadership role responsible for managing and executing the daily operations of Oikos Property Group while ensuring efficiency, stability, and growth. Reporting directly to the CEO, this position requires a balance of strategic thinking and hands-on execution across management, leasing, customer service, legal matters, and business development.
As a small business, this role requires an individual who is not only capable of making higher-level operational decisions but is also willing to roll up their sleeves and handle essential day-to-day tasks to keep the business running smoothly.
Key Responsibilities
1. Operational Execution & Leadership
Handle daily administrative and management tasks directly.
Identify and solve operational inefficiencies, improving workflows.
Identify and implement cost-saving measures to improve profitability.
Develop and implement operational strategies that align with the company's goals.
2. Business Development & Technology Implementation
Research and implement new tools, software, and processes for efficiency.
Continuously improve existing procedures to streamline operations, developing and maintaining sop's
Evaluate and introduce technology solutions to improve property management and communication.
3. Customer Service & Tenant Relations
Oversee all resident communication, addressing concerns and service requests.
Respond to inquiries via phone, email, and text.
Mediate tenant issues and maintain positive relationships with residents.
Handle customer feedback, complaints, and follow-up communications.
Future potential of overseeing and working with an administrative assistant
Qualifications & Skills
Experience: Strong background in business operations.
Hands-on Approach: Willing to handle both higher-level strategic tasks and day-to-day execution.
Technology Proficiency: Ability to manage property management software, CRM tools, and financial systems.
Problem-Solving Ability: Able to quickly address and resolve operational challenges.
Strong Communication: Ability to manage tenant relations and customer service effectively.
Time Management: Highly organized, able to multitask and manage various responsibilities.
This role is ideal for a self-motivated and resourceful individual who thrives in both leadership and hands-on execution. The Director of Operations will play a crucial role in keeping the business running smoothly while driving improvements and growth.
Manager, Fulfillment & Customer Operations
Operations manager job in Phoenixville, PA
Essendant is a purpose-driven company that reaches beyond business goals to define its success within commerce today. We support our associates, customers and communities - our core values and guiding principles shape what we aspire to do. Integrity, Collaboration, Customer-Centric, Embrace and Drive Change are our core values that serve as the foundation of our pathway to success. Diversity, Equity & Inclusion, Giving Back, Associate Safety, and Accountability are our guiding principles that motivate us to focus on creating a safe and rewarding experience. Essendant is a leader in supporting the supply chain industry and has been in business for 100 years to deliver the best practices for our customers and associates. Join us at Essendant, the better way to commerce.
Operations Manager
Schedule: 8:00am-6:00pm (varies)
Major Responsibilities
* Serve as the primary operational expert for EFS workflows, customer requirements, and service level expectations.
* Serve as a liaison with the corporate EFS team to support customer relationships, ensuring alignment between client needs and organizational and operational objectives.
* Assist in the development and execution of project plans for onboarding new business, ensuring seamless integration into existing operations.
* Partners with all members of the facility Leadership Team to foster a culture of continuous improvement and high performance.
* Oversees departmental leaders, distribution associates, operational budgets, and key processes to ensure performance against established KPIs.
* Provide leadership, coaching, and development to Department Managers and operational staff.
* Achieves productivity, process and quality goals for areas of responsibility. Identifies and removes barriers to achieving departmental goals.
* Manages and coordinates the activities of multiple departments ensuring a productive, safe and inclusive work environment.
* Ensures adequate staffing levels according to the departments' workload. Coordinates necessary staffing changes across departments based on projected volume.
* Perform other related duties and special projects as assigned.
Skills/Knowledge Required
* Excellent interpersonal and leadership skills.
* Excellent written and verbal communication skills.
* Strong planning, change management and organizational skills.
* Demonstrate ability to solve problems, achieve results and foster strong customer service orientation.
* High degree of initiative, team building and dedication to effective positive change.
* Strong computer skills.
* Ability to travel up to 10%
Education and Experience
* Bachelor's degree in business, Logistics or related discipline preferred.
* Minimum five years of job-related experience required.
Salary Range: $85,000-$115,000 plus bonus
Benefits:
* Health benefits (Medical, Dental, Vision)
* 401k with matching
* Company Holidays
* Overtime Pay for hourly employees
* Paid Vacation, Floating Holidays, and Sick Time
* Maternity and Parental leave benefits
* Employee discount
* Tuition Reimbursement
* Employee Assistance Program
Essendant drives to be inclusive and celebrates diversity by starting with our associates. We are an Equal Employment Opportunity employer that is committed to building a diverse and inclusive environment. We strongly encourage candidates to apply for opportunities, even if you do not believe you meet every one of the qualifications described. At Essendant we are building an elevated community by creating a safe and supportive work environment. We prohibit discrimination and harassment of any kind, including or based on age, race, color, disability, ancestry, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, protected veteran status, or any other characteristic protected by federal, state, or local laws. People are what drives our company. We are one team with endless possibilities. We are Essendant.
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District Manager - NW Pharma and Manufacturing
Operations manager job in King of Prussia, PA
As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource. Nalco Water, an Ecolab Company, is seeking a District Manager to join our industry leading sales team. You'll be responsible for revenue and profit growth of programs and services in targeted accounts in the Manufacturing & Pharma division. Using a consultative sales approach, you'll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you'll also convert strategic competitive accounts and sell new technologies to current customers.
What's in it For You:
* The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
* The ability to make an impact with a company that is passionate about your career development
* Paid training held in the field and at Nalco Water Headquarters in Naperville, IL
* Enjoy a flexible, independent work environment
* Receive a non-decaled company vehicle for business and personal use
* Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!
What You Will Do:
* Drive profit growth to meet defined district profit increase goals by developing and executing a district plan to maximize revenue
* Regularly interact across functional areas with senior management or executives to ensure objectives are met
* Generate sales forecasts and accurately predict revenue on a monthly basis
* Participate in strategic & tactical planning for the district by leveraging, allocating, and maximizing ROI for all tools and resources
* Construct business plans incorporating essential market drivers and all obtainable analytics, while monitoring and adjusting plan according to shifts, emerging conditions, and threats to the business
* Demonstrate strong leadership by, championing corporate initiatives, and by planning and leading District Meetings
* Provide continuous coaching and development team of sales engineers and technical service representatives to create and maintain value
* Ensure all new hires achieve training standards that lead to expertise in discussing products & services
* Take action quickly to address performance deficiencies. Maintain documentation and apprise appropriate others of the status of performance issues
* Support team and internal partners in identifying trends, understanding market conditions, and sharing expertise and knowledge
* Reinforce a clear vision for the team corresponding to strategic objectives
* Work closely with large, strategic, current and prospective customers to understand business needs
Position Details:
* Candidate must reside within a commutable distance from Virginia to the Northeast area of the United States. Expectation is living near a major airport within the geographic area.
* District Territory will include: Northeast, New York, Pennsylvania, D.C., Virginia
* 40% overnight travel required
Minimum Qualifications:
* Bachelor's Degree
* 3 years leading and developing teams
* 5 years of successful technical sales or outside sales experience utilizing a consultative sales approach
* Ability travel as required to support the district
* Position requires a current and valid driver's license
* No Immigration Sponsorship available for this opportunity
Physical Requirements:
* Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
* Ability to perform essential functions of the job, with or without reasonable accommodation
Preferred Qualifications:
* Bachelor's degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.); MBA preferred
* 10 years of successful technical sales or outside sales experience to include calling on multi-level plant or facilities management, and developing executive-level relationships
* Extensive knowledge of boilers, cooling towers, and wastewater treatment systems highly preferred
About Nalco Water:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Annual or Hourly Compensation Range
The total Compensation range for this position is $138,200-$207,400 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
* Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
* Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
Auto-ApplySr. Manager, Business Planning & Operations - M&B
Operations manager job in Camden, NJ
Since 1869, we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao's Homemade, Snack Factory, Snyder's of Hanover. Swanson, and V8.
Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.
Why Campbell's…
Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
Campbell's offers unlimited sick time along with paid time off and holiday pay.
If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
Giving back to the communities where our employees work and live is very important to Campbell's. Our “Campbell's Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.
How you will make history here...
The Sr. Manager, Business Planning & Operations - Meals & Beverages (M&B) will support the VP, Strategy and Planning and M&B leadership by driving operational excellence in planning, priority-setting, and execution across the Division. This role is responsible for enabling effective business planning and decision-making through key M&B Leadership Team forums and the broader Divisional Integrated Business Planning (IBP) process, in collaboration with a range of M&B leaders. The ideal candidate is a proactive, results-oriented leader with strong business acumen, exceptional stakeholder management and communication skills, and a passion for driving impact across complex, matrixed environments.
What you will do:
Lead High-Impact M&B Leadership Team Operations
Own Meals & Beverages (M&B) Leadership Team engagement model, driving effective ways of working across the to foster agile decision-making, operational efficiency, and a culture of accountability and collaboration.
Support efforts to diagnose and address systemic challenges in business processes, communication flows, and other organizational dynamics.
Own Critical M&B Decision-Making Forums
Own the end-to-end preparation and facilitation of key forums, including Monthly Business Reviews, M&B LT meetings, and Op Comm connects.
Partner with divisional leadership to develop content and discussion, enabling critical connection points on ‘the right topics at the right time' to guide performance management and forward-looking planning.
Connect Divisional SPLAN / AOP Priorities with Integrated Business Planning (IBP)
Drive an effective divisional Integrated Business Planning (IBP) process to ensure delivery of strategic and annual operating plans, serving as a strategic connector and influencer across functions.
Ensure alignment of inputs, insights, and messaging to support a cohesive and compelling division narrative that informs enterprise planning and decision-making.
Drive broader visibility and understanding of IBP across the division and partner with broader Enterprise IBP team on continuous improvement efforts.
Support Divisional strategic planning and priority-setting in partnership with Enterprise and Divisional Leaders.
Who you will work with...
You will work with the M&B Leadership team and IBP partners.
What you bring to the table (must have)...
Bachelor's degree in Business, Strategy, or related field; MBA or advanced degree preferred.
8+ years of progressive experience in business operations, strategy, or organizational effectiveness, ideally within CPG or a similarly complex industry.
It would be great if you have (nice to have)...
Proven track record of leading cross-functional initiatives and driving measurable business impact.
Strong analytical and problem-solving skills with the ability to synthesize complex information into actionable insights.
Exceptional communication, facilitation, and stakeholder management skills.
Experience with Integrated Business Planning (IBP) or similar enterprise planning frameworks.
Ability to thrive in a fast-paced, dynamic environment and influence at all levels of the organization.
Compensation and Benefits:
The target base salary range for this full-time, salaried position is between
$129,400-$186,000
Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.
The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.
Auto-ApplyVP Operational Excellence
Operations manager job in Wilmington, DE
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers (*******************************************
**The Opportunity**
This is a pivotal moment to join DuPont, a company with a powerful legacy built on integrity and a relentless focus on safety and respect for people. We are embarking on a global transformation to redefine operational excellence, and we are looking for a visionary leader to drive this critical, company-wide initiative. As the Global VP of Operational Excellence, you will report directly to the Chief Operating Officer and be responsible for building a culture of continuous improvement that will create tangible value and elevate the maturity of our global operations.
This is more than a leadership role; it is an opportunity to be the architect of change. You will inspire and mobilize a global team to reimagine our operational landscape across 75+ manufacturing locations and 5,000+ employees. We are seeking a leader who can not only craft a compelling strategic roadmap but also execute it with precision, driving significant productivity gains and fostering a unified culture of excellence.
**Key Responsibilities**
+ **Architect the Future:** Develop, champion, and implement the global strategy for Operational Excellence, translating our vision into a definitive action plan that drives exceptional value across our businesses.
+ **Lead a Transformation:** Build and embed a sustainable, global culture of continuous improvement, empowering and developing talent across the organization to achieve new levels of performance.
+ **Drive Cross-Functional Impact:** Engage and influence senior leaders across Operations, Commercial, and other functions. Lead high-impact, cross-functional teams using advanced Lean and Continuous Improvement methodologies to solve complex business problems.
+ **Govern for Growth:** Manage the Operational Excellence governance process to ensure strategic plans are not only aligned with business needs but are also delivering measurable, sustainable results.
+ **Cultivate High-Performance Talent:** Lead and mentor a team of approximately 12 direct and indirect leaders, guiding a total team of about 60 operational excellence professionals. Develop continuous improvement capabilities that will become a core competency across the entire company.
**What Success Looks Like**
Within your first year, you will:
+ Secure buy-in from senior leadership and key stakeholders for your strategic roadmap and action plan.
+ Launch key transformation initiatives that demonstrate clear, measurable value to the business.
+ Establish a robust governance model that provides transparency and accountability across all operational excellence activities.
+ Begin cultivating a cultural shift, with tangible signs of increased engagement and ownership of continuous improvement at all levels and functions within the organization.
**Qualifications**
+ Demonstrable track record of successfully leading enterprise-wide operational excellence or business transformation initiatives in a global manufacturing environment.
+ Exceptional strategic thinking and problem-solving skills, with the ability to articulate a clear vision and inspire others to achieve it.
+ Experience engaging and influencing executive-level stakeholders to gain support and alignment for major change initiatives.
+ Deep expertise in Lean and other Continuous Improvement methodologies.
+ Proven ability to lead, mentor, and develop high-performing teams, fostering a culture of accountability and results.
+ Bachelor's degree in engineering, supply chain or a related field. Advanced degree preferred.
+ 10+ years Global Multi-site or Large Site Leader, OpEx Leadership, and/or significant Supply Chain Experience
+ 10+ years of Leadership experience in Engineering, Manufacturing, Supply Chain, and Business
+ Ability to travel domestically and internationally up to 30% of time.
**Location**
DuPont Corporate Headquarters - Wilmington, DE
Join our Talent Community (**************************************************** to stay connected with us!
DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information (****************************************************** .
DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page (********************************************************** .
Program Manager - Knowledge Management - Machine Learning Intelligence Operations
Operations manager job in Wilmington, DE
Elevate your career by leading multi-faceted programs, integrating machine learning and artificial intelligence solutions for a dynamic impact across operations and the firm.
As a Program Manager in the Knowledge Management team within the Machine Learning Intelligence Operation group, you will lead the delivery of innovative AI and machine learning solutions that drive impact across our operations. You will collaborate with diverse teams to shape product roadmaps, manage program execution, and enable enterprise-wide innovation. In this role, you will help foster a culture of inclusion, continuous learning, and operational excellence. Your work will directly influence how advanced technology solutions are delivered and adopted across the firm. Join us to make a difference for millions of customers and employees while advancing your career in a supportive, growth-oriented environment.
Required or Additional Information
To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
Job Responsibilities
Lead the planning, execution, and delivery of AI/ML initiatives from inception to value realization, ensuring alignment with strategic goals
Define program roadmaps, track key milestones, manage interdependencies, and proactively identify and resolve risks and blockers
Manage risk and issue mitigation plans and escalation processes, ensuring transparency and accountability across teams
Facilitate alignment and shared understanding across data scientists, engineers, legal/risk/controls/compliance teams, product managers, designers, data analytics, and business stakeholders
Prepare and deliver high-impact updates, briefing documents, and executive presentations that inform decision-making and drive outcomes
Build strong relationships across matrixed teams to influence without authority, mobilize resources, and secure commitment to timelines and scope
Apply agile principles and delivery best practices to ensure quality, velocity, and adaptability in a fast-paced delivery environment
Required Qualifications, Capabilities, and Skills
7+ years of experience in program or project management
Strong experience in managing programs in fast-paced, high-ambiguity, matrixed environments
Experience working directly with senior executives and technical teams
Excellent organizational and problem-solving skills, with the ability to operate several steps ahead, anticipating needs, dependencies, and risks
Bachelor's degree in Business, Engineering, Computer Science, or related field
Proven track record of leading diverse stakeholders toward a common goal in highly complex environments
Clear, concise communicator who can tailor messaging to senior leadership, technical teams, product teams, and business partners
Strong command of tools and methodologies (e.g., Agile, Kanban, RAID logs, OKRs) to drive accountability and results
Familiarity with machine learning workflows, data pipelines, model lifecycle management, and ethical/operational considerations
Preferred Qualifications, Capabilities, and Skills
7+ years of experience in program or project management, preferably in technology, AI/ML, or data-focused environments
Master's degree in Business, Engineering, Computer Science, or related field
Delivery of AI/ML solutions in an enterprise context (e.g., model deployment, governance, model operations)
Experience in startup, innovations, early product development environments
Experience with regulatory/compliance-heavy domains (e.g., healthcare, finance)
Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and machine learning/artificial intelligence (e.g., OpenAI)
Impact and Opportunity
This role is at the heart of one of the most strategic and transformational areas in the firm. As a trusted driver and partner of execution, you will impact how advanced technology solutions are delivered to market, influencing outcomes across the organization. You'll play a critical role in ensuring responsible AI adoption and accelerating the pace of innovation.
Auto-ApplyVP/Director of Debt Settlement Agency (DSA) Operations
Operations manager job in Wilmington, DE
The Vice President/Director of Debt Settlement Agency (DSA) Operations is responsible for end-to-end ownership of the DSA process execution and transformation. This leader will drive operational excellence by designing, implementing, and continuously improving processes with a strong focus on automation, efficiency, and digital transformation. A key aspect of this role is managing and strengthening strategic partnerships with our largest debt settlement agencies (DSAs), ensuring optimal performance and partnership growth.
Key Responsibilities
* Process Execution & Transformation: Own the full DSA operational process lifecycle-from design and implementation to ongoing optimization. Champion automation and digital initiatives to streamline workflows and deliver superior business outcomes.
* Strategic DSA Partnerships: Serve as the primary point of contact for major debt settlement agencies (DSAs). Lead B2B performance management and partnership development to maximize value, strengthen collaboration, and ensure access to our customers.
* Continuous Improvement: Identify, develop, and execute process enhancement initiatives that improve efficiency, compliance, and customer experience. Leverage data analytics to monitor KPIs, analyze trends, and drive corrective actions.
* Leadership & Team Development: Lead, mentor, and develop Operation Support Supervisors and their teams as required. As automation increases, evolve the team's focus toward higher-value activities and strategic initiatives.
* Resource & Cost Optimization: Oversee resource allocation, workload prioritization, and cost management to ensure operational effectiveness.
* Compliance & Documentation: Ensure all processes adhere to state, federal, and corporate requirements, maintaining detailed documentation and audit readiness.
* Cross-Functional Leadership: Lead projects to implement new technologies and process changes, collaborating with stakeholders across the organization.
* Executive Communication: Represent DSA operations in executive forums, presenting results, strategies, and recommendations to senior leadership.
* Culture of Innovation: Foster an environment of continuous improvement, innovation, and high performance.
Requirements
* Bachelor's degree required; STEM field preferred (e.g., Engineering, Computer Science, Mathematics, or related discipline)
* 10+ years of progressive leadership experience in collections, call center operations, or related financial services
* Proven experience managing B2B partnerships/vendor management, including performance management, contract management, and partnership development
* Demonstrated success in process ownership, process improvement, and automation initiatives
* Experience overseeing multiple teams and managers in a fast-paced environment
* Strong analytical, strategic thinking, and problem-solving skills
* Excellent presentation and communication skills, with the ability to influence at all levels
* Track record of driving transformation and change management
* Knowledge of regulatory requirements and compliance standards in collections and financial services
* Experience with technology implementation, workflow automation, and data analytics tools
* Ability to travel 25% of the time
Location: Wilmington, DE // HYBRID: 3 days/week in office
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
* Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
* Up to 4% matching 401(k)
* Employee Stock Purchase Plan (10% share discount)
* Tuition reimbursement
* Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
* Paid sick leave as determined by state or local ordinance, prorated based on start date
* Paid holidays (7 days per year, based on start date)
* Paid volunteer time (3 days per year, prorated based on start date)
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
Director, Securities Lending Operations - Delaware
Operations manager job in Wilmington, DE
About this role
BlackRock's Global Investment Operations (GIO) group manages the post-trade and asset servicing functions that support BlackRock's investment businesses worldwide. GIO spans trade documentation, transaction management, collateral management, payments, corporate actions, reconciliations and securities lending functions. GIO partners with BlackRock's Portfolio Managers and Traders globally to provide operational excellence to our partners and clients.
GIO's Securities Lending Operations (SLO) team comprises approx. 50 dedicated team members across 6 offices, supporting both the phases before and after trade such as transaction management, collateral services, collateral schedule management, inventory optimization and sufficiency, accounting and billing, reconciliations, completing new client, counterparty and market opportunities, and coordinating third party providers of services related to both trade initiation and settlement. The team operates in a fast-paced environment and collaborates closely with regional teams across the globe, as well as external service providers. It maintains positive relationships with trading and technology groups to deliver innovative solutions and optimize scale, while prioritizing risk mitigation. This dynamic and connected team plays a critical role in driving operational alpha and supporting strategic initiatives.
The Director of the US SLO team is responsible for managing a regional staff of 12 individuals, and reports into the Global Head of Securities Lending Operations. The role requires a positive relationship and close collaboration with various parties inside and outside the organization. These include the Securities Lending and Cash businesses, GIO leadership teams, and technology teams.
Job Responsibilities:
Manage a regional team of employees supporting lending activities related to securities, managing performance, setting goals, solving problems and encouraging a positive work environment.
Lead every part of collateral management, covering mark to market processing and cash collateral reinvestment. Maintain accurate collateral levels, ensure transaction settlement is final, and deliver investable cash figures to Portfolio Managers.
Oversee inventory enablement, sufficiency management, trade settlements, cash and asset reconciliation exceptions for both the loan and investment book of records, ensuring BlackRock loan data is in line with custodians and counterparties, and that exceptions are prioritized accordingly.
Understand the full scope of the life cycle of a Securities Lending trade, and the integration with BlackRock's Investment Management and Cash Management business.
Manage risk for the firm and maintain positive key risk indicators (KRIs) for the function, ensuring regulatory and legal standards are maintained.
Manage borrower relationships to promote a high service standard.
Perform detailed data interrogation and trend analysis
Interpret, simplify and present data to partners with various backgrounds
Translate data to identify potential opportunities to increase scale and/or reduce operational risk.
Partner with management teams to prioritize and implement data strategy.
Prioritize technology roadmap items to define strategic direction related to the position.
Partner with the securities lending division to ensure commercial and financial opportunities are scalable and operationally feasible.
Build and maintain constructive working relationships with internal and external partners to inspire change and drive business growth.
Provide thought leadership and liaise with technology teams to strategically improve processes and organizational frameworks, implement process change, and build solutions.
Participate in industry forums such as ISLA to drive industry initiatives.
Conduct meetings with external providers to discuss performance measurements and drive performance improvement.
Participate in local, regional and global initiatives.
Support colleagues in a distributed team environment.
Review and document business process.
Experience:
12+ years working in investment operations with a good understanding of processes connected to lending securities
Minimum of 5 years of supervisory experience; proven experience in leading teams of professionals, staff development, coaching and performance assessments
Strong organization skills with capacity to multi-task without losing sight of overall objectives and deadlines
Ability to work in a fast paced, rapidly changing, deadline driven environment
Proven track record of leading and motivating teams
Contribute to creating a team vision, planning and delivering steps to ensure a consistently high performing team
Analytic problem solver comfortable working with large data sets
Excellent communicator, able to simplify and convey complex themes to different audiences
Demonstrate strong collaborator management skills
Organized approach with diligent follow-up on open issues and identify appropriate action to be taken
Proven track record in enhancing and transforming workflows and operating models
Has the ability to influence and collaborate with internal partners to push through agendas
Able to identify, manage, and remediate all aspects of daily operational risk embedded within workflows
Capable with SQL, and Microsoft Office applications, especially Excel, PowerPoint and BI
Experience using BlackRock's Aladdin platform is desirable
Experience with reinvesting cash collateral is desirable
Demonstrates a technology-first approach
For Wilmington, DE Only the salary range for this position is USD$173,500.00 - USD$225,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: **********************************
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
Auto-ApplyVice President of Operations
Operations manager job in Conshohocken, PA
Purpose
The Vice President of Tiger Aesthetics Medical (TAM) Operations is responsible for operational scaling and efficiency generation for the TAM division to ensure that operations are being executed in an efficient and profitable manner, budget targets are met, and strategic goals are achieved while maintaining regulatory & legal compliance.
Specifically, the VP of Operations would build, direct and manage all complex aspects of the organization including production, distribution, quality, customer service, supply chain, business planning, and support revenue cycle management. Qualified leaders would possess a proven track record and express great passion for building high-functioning teams, identifying areas for improvements, and aligning operations with corporate objectives.
The VP of Operations would be a key member of the TAM Executive Team as we prepare the organization for hypergrowth in 2026 with the scaling of our disruptive and newly launched adipose tissue product named allo Clae and the completion of integration of all product lines.
Responsibilities
Define and execute operational strategies and solutions in support of TAM's short- and long-term strategic objectives.
Oversee management of all aspects of operations within TAM to include (but not be limited to) the following: operations, distribution, supply chain, quality assurance, customer service, business / demand planning, revenue recognition support.
Serve as key business partner to TAM President to deliver a high-quality product & experience to TAM customers, while optimizing profit margins through COGS controls/reductions and SKU rationalization.
Assist with designing strategies and plans to optimize ordering and shipping process(es), and improve revenue cycle program/process.
Improve & optimize TAM inventory flow; partner with President, Finance & IT to design solutions to recognize TAM revenue in real time and track & optimize product returns.
Collaborate closely with Corporate Governance/Finance, Operations and Commercial to create and improve demand and production planning.
Track and ensure customer compliance with TAM's Terms & Conditions.
Continue to grow and evolve TAM Customer Service team and structure, while implementing new processes and platforms to elevate TAM's customer experience.
Manage Supply Chain for TAM's Distribution Center, closely collaborating with all TAM manufacturing sites to ensure incoming finished goods into Conshohocken match demand plans.
Develop operational timelines and budget forecasts and be accountable for tracking.
Oversee performance of internal management, external contractors, consultants, and vendors.
Manage departmental resources and budget to meet strategic goals.
Ensure adherence to cGMP, GMP, GDP, FDA regulatory, quality, and customer requirements across all operational functions.
Maintain understanding of relevant industry practices, trends, and regulatory developments to appropriately guide the practices within the organization.
Support internal, client, and regulatory agency audits to ensure compliance with regulatory requirements, accreditation/certification requirements, and internal policies and procedures.
Develop key performance indicators to assess risk and monitor key metrics, quality, and costs.
Continuously drive operational excellence and process optimization.
Review and approve reimbursement requests for operational staff.
Maintain records in accordance with standard operating procedures.
Maintain a working knowledge of FDA 21 CFR 1271, FDA 21 CFR 820, AATB standards, ISO Standards, cGMP/CGTP, other relevant regulations/standards, and internal organizational policies and standard operating procedures.
Review and approve reimbursement requests for operational staff.
Manage direct reports.
Travel domestically up to 25% to attend offsite meetings, conferences, and support business initiatives.
Maintain acceptable attendance and punctuality for scheduled work hours and meetings. Ensure completion of assigned tasks and responsibilities within defined timeframes.
Flexibility to work outside of normal business hours during weekdays or weekends with reasonable advance notice to support business/operational needs when necessary.
Perform other duties as assigned.
Skills
Deep knowledge of medical device GMP, consignment distribution model, quality assurance, regulatory affairs, and regulatory requirements.
Ability to effectively partner with business leaders to support their goals while minimizing compliance risks to the overall business.
Highest level of ethics and integrity.
Ability to lead and motivate the right behaviors
Strong budgeting/financial skills with a proven ability in operational efficiency and cost control.
Demonstrated ability to liaise with other functions and key partners.
Strong leadership, communication, and delegation skills to drive key initiatives and objectives.
Expertise with operational metrics, quality standards, and compliance requirements.
Proficiency with documentation, reporting, and presentations to key stakeholders.
Strong organizational, time-management, and project management abilities.
Excellent written and verbal communication skills.
Qualifications/Requirements
At least 15+ years of experience in an FDA regulated environment for HCT/P, medical device, and/or pharmaceutical manufacturing, with at least 5 years in an operational/quality management role required.
Bachelor's degree in biological science, engineering, or related field from an accredited institution required.
Master's degree in biological science, engineering, business, or related field preferred.
Proven experience supporting complex business models, including consignment distribution and revenue cycle optimization.
Clearance of favorable background investigation required.
Event Operations Manager (Part-Time)
Operations manager job in Wilmington, DE
JOB RESPONSIBILITIES:
Event Manager will proactively take charge of their tasks and possess the ability to maintain a meticulous attention to detail even in high-pressure situations.
Experience managing day of operations of events including Corporate, Social, Private, Convention, Four walls, Weddings, Special events, trade shows, and other functions that may arise.
Visit and court potential clients to increase awareness and exposure to the available spaces.
Work in conjunction with the Event Sales Manager to organize and maintain the scheduling and maintenance of available function space.
Fiscal responsibility to exceed quarterly sales results from the prior year while managing labor, supply, and rental costs.
Interview, hire, train, resolve problems and provide open communication, and recommend discipline and/or termination when appropriate while maintaining confidentiality in regards to employee concerns.
Responsible for meeting with clients and internal departments to ascertain event needs, including room set-ups, housekeeping, security, and AV as well as any other requests they may have.
Meets with designated Food & Beverage and marketing staff to review: room availability, menu planning, pricing, set-up structure, staffing, and all other related requirements.
Assists with the development of menus, packages, marketing plans, and promotions as needed.
Direct supervision of all event functions while working independently with minimal supervision.
Responsible for front-of-house set-up: skirting, table tops, beverage service, customer service, customer satisfaction checks, function breakdown, closing out a check using MICROS POS, ensuring equitable dissemination of gratuity, and proficient with Money Handling.
Responsible for front-of-house staffing, linen, equipment maintenance, and inventory for all functions.
Station assignments covering large areas with long walking distances, diverse clientele, noise, and high volume.
Responsible for conducting post-event room inspections and updating files to close out events.
Knowledge of computer systems and programs including Microsoft Excel, Word, Cater Ease, and C-Vent
Promotes outstanding internal and external guest relations and honesty and trust among the team.
Performs all other duties as assigned.
JOB REQUIREMENTS:
Four (4) years of Food & Beverage experience in banquet, and entertainment operations, proven success in execution, and two (2) years prior supervisory experience.
Ability to bend, reach, pull, push, kneel, squat, grasp as needed, and work in a fast-paced environment.
Must have excellent written, verbal, organizational, administrative, and communication skills.
Must be able to work a flexible schedule while standing for a full 8-hour shift or longer according to the needs of the business including evenings, weekends, and holidays. Must be able to lift up to 40 lbs.
For a full list of our career opportunities, please visit ****************************
Auto-ApplyDirector of Operations
Operations manager job in New Castle, DE
Graver Technologies LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.
Functional head overseeing the planning and directing of the operation, maintenance, and administration of multiple plants. Recommends plant improvements and modifications.
Job Description
The Adsorbents Director of Operations will have all operations responsibility for the Adsorbents business. This individual will manage the Adsorbents New Castle facility in all aspects as well as managing and overseeing Metsorb tolling operations. This individual will lead department managers as they work towards meeting the financial and operational goals. The responsibilities will include but are not limited to leading overall operations including safety, production, materials, and productivity control.
Duties & Responsibilities
* Ensure that our 6S program maintains a high level of employee engagement and participation toward driving continuous improvement.
* Partner with senior leadership to create a high-performing, inclusive and people-centric culture
* Continually monitor operations to improve productivity, effectiveness, and efficiencies. Develop and propose improvement plans for senior leadership consideration.
* Responsible for ensuring companywide programs, policies, and procedures are implemented effectively within the facility.
* Maintain inventory and record materials used during manufacturing.
* Develop budget for the manufacturing plant projects and ensure that the budget is properly implemented and followed.
* Promote Lean Manufacturing philosophy.
* Remain in compliance with facility ISO standards and all HSE guidelines. Ensure HSE is made the highest priority within the facility; strive for continual improvement in compliance with federal, state and company directives as well as reduce our environmental impact.
* Provide hands on leadership to mentor and develop supervisory team.
* Coordinate internal and external resources as needed to provide team member training, endeavor for efficiency improvements, and reduce quality non-conformances.
* Lower product costs wherever possible by initiating changes in manufacturing processes.
* Establish lead times for products and for sales team.
* Coordinate staffing and assignments to meet current and projected workloads.
* Maintain on time delivery programs.
* Prepare, analyze and issue production and performance reports
* Develop and implement a comprehensive preventative maintenance program
* Develop and implement a comprehensive Continuous Improvement Program.
Qualifications
* Preference for Bachelor's degree in Technical or Engineering field.
* 10 years minimum plant management experience required in manufacturing environment; prior experience in chemical manufacturing strongly preferred.
* Previous experience working with toll manufacturers is a plus
* In-depth knowledge of lean manufacturing methodologies.
* Familiarity with regulatory requirements.
* Ability to train operating personnel.
* Demonstrated ability to run a successful operation.
* Strategic thinker with the ability to translate strategies into operation objectives and projects.
* Strong analytical skills, self-motivated with excellent teamwork.
* Goal oriented and a strong customer service attitude.
* Excellent verbal and written communication skills.
* Effective use of standard office computer technology such as databases, word processing, ERP and reporting systems.
* Requires the ability to manage and prioritize multiple goals.
* Ability to effectively present information to broad groups of audience, including senior management and external customers.
* Ability to define problems, collect data, establish facts and draw valid conclusions.
* Strong interpersonal skills. Must be able to motivate employees to keep operations running smoothly.
* On call nights, weekends and holidays as required.
* Occasional overnight travel (7- 10 times per year)
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******************, and please be sure to include the title and the location of the position for which you are applying.
Auto-ApplyVice President Customer Operation for Water/Gas Utility
Operations manager job in Bryn Mawr, PA
Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.
Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.
We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.
Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.
Are you looking for a fantastic career at Essential? We have a great opportunity for a VP of Customer Operations, under the direction of the SVP/Chief Administrative Officer. The Vice President of Customer Operations will be responsible for overseeing the customer service functions of a major water and natural gas regulated utility. This critical leadership role will manage a team union and non-union team across 4 office locations and ensure the delivery of exceptional service to approximately 5.5 million customers across 9 states. The position is responsible for developing and executing strategies to enhance customer experience and operational efficiency by collaborating closely with various corporate stakeholders.
ESSENTIAL DUTIES:
Provide strategic leadership and oversight of Customer operational departments, ensuring alignment with the company's mission, vision, and values.
Develop and execute the strategic vision for customer service, driving toward a best in-class customer experience.
Ensure operational accountability for a cross-functional team that manages the Contact Center Offices, Back Office functions (billing, credit, collections), quality, analytics, and customer experience.
Drive continuous improvement in operational performance across customer operations and in partnership with other departments who support customers.
Collaborate with other senior leaders and stakeholders to develop short- and long-term processes and enhance service delivery.
Champion the customer perspective within the organization and advocate for their needs.
Ensure the effective and efficient handling of customer inquiries, complaints, and compliance with the Public Utility Commission regulations.
Implement strategies to improve customer satisfaction and loyalty.
Monitor key customer service metrics and identify areas for improvement.
Manage and monitor budget, operational KPIs and financial performance of the customer operations department.
Provide customer support assistance to operations during service issues such as major weather events.
Support corporate acquisition and growth objectives.
Assists with other tasks or projects as assigned.
QUALIFICATIONS:
Bachelor's degree in Business Administration, Management, or a related field. A Master's degree is preferred.
Minimum of 15 years of experience in customer service management, with at least 10 years in a leadership role.
Experience in the utilities industry, specifically in water and natural gas services, is highly desirable.
KNOWLEDGE, SKILLS AND ABILITIES:
Proficient in Microsoft Office (Email, Word, Excel, PowerPoint).
Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with internal and external stakeholders including customers, regulators, etc.
Strong customer service skills.
Ability to work well under pressure.
Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.
Ability to influence others toward a common goal and drive change across an organization.
A team player able to work effectively in a team-fostered multi-tasking environment.
Proficiency in customer service software and technology is preferred.
WORKING CONDITIONS/PHYSICAL DEMANDS:
Perform sedentary work - exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Travel Requirements up to 25%.
Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (***************.
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:
Family members cannot result in a supervisor/subordinate reporting relationship
Family members cannot work in the same department.
Auto-ApplySupervisor, Warehouse Operations (Nights)
Operations manager job in Swedesboro, NJ
At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.
What Warehouse Operations contributes to Cardinal Health
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.
Schedule:
Sunday - 5pm until completion
Monday through Thursday - 7:30pm until completion
Anticipated salary range: $75,600 - $107,900 per year
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 11/18/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Responsibilities:
Supervise a large hourly work group in a designated department.
Determine staffing levels in the areas of responsibility with support and direction from the Operations Manager and Director of Operations to ensure performance standards are met and/or exceeded at an individual and department level
Support and adhere to stringent regulatory controls associated with all core operating processes
Train new employees assigned to work group
Perform and oversee continuous quality checks
Ensure safety guidelines and standards are maintained in all work areas
Complete various performance reports
Establish and communicate work group performance standards
Adhere to budget requirements and work to meet and obtain budgeted goal
Motivate, coach and counsel work group to address operation questions/concerns
Communicate company policies and procedures to work group
Qualifications:
High school diploma required; college degree preferred
1-2 years related experience preferred
Strong communication skills
Leadership skills
Working knowledge of Microsoft Office
What is expected of you and others at this level:
Coordinates and supervises the daily activities of business support, technical or production staff in an assigned area
Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
Has in-depth knowledge of work processes and tools within own area
Applies expertise to solve standard and non-standard problems within own area
Makes decisions that can be difficult and/or unpopular, by carefully weighing pros and cons and balancing the needs of the business and the work team
Serves as a role model for Cardinal Health's high ethical standards and code of conduct
Provides direction in discussing and creating development plans
Provides input into succession planning process for own work area
Aligns individual goals for self and others with work area/functional goals
Builds confidence and respect of others through a positive and energizing style
Assists work team in the achievement of goals/ commitments; achieves own goals/commitments regardless of obstacles
Works within budgetary/ financial objectives set by manager, applying knowledge of profit drivers to work processes within own area
Identifies specific opportunities for long-term change within own work team or product/service
Builds customer relationships, interprets customer needs and assesses their business requirements
Resolves day-to-day or routine problems in accordance with standard operating procedures
Works/brainstorms with work team and provides suggestions for solutions that contain the appropriate level of risk; ensures work team understands and supports the focus on operational excellence
Actively builds relationships across functions/businesses that bring value to the company, encouraging the participation and perspectives of all team members, regardless of background; mentors and empowers others to achieve success
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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here
Auto-ApplyPension Ops and Delivery, Vice President
Operations manager job in Newark, DE
JobID: 210680486 JobSchedule: Full time JobShift: : Join our large, US-based in-house Pension and 401(k) Administration team, serving over 300K participants at one of the world's most admired companies. In this role, you will lead and execute Retirement Benefits Administration and manage challenging projects in our collaborative organization. Come make a difference with us!
As a Pension Ops and Delivery, Vice President within our team, you will be responsible for Pension Administration and oversight of 401(k) administration for three dozen qualified plans and over 300K participants. Reporting to the Executor Director of Retirement Operations, you will manage, lead and execute key processes while collaborating with three senior peers across various locations. We are looking for leader with a solid background in Retirement Plan Administration, a strong focus on processes and controls-focus, and a commitment to delivering exceptional service to our customers.
Job responsibilities
* Oversee and execute pension and/or 401(k) delivery to participants, prioritizing customer experience, controls, and adherence to service level agreements.
* Manage delivery activities, including participant eligibility, payroll processing, data movement and reporting, calculations, troubleshooting issues, and responding to participant inquiries and escalations.
* Lead, drive, and support key projects focused on continuous improvement and automation, always keeping the participant at the center of our efforts.
* Manage stakeholder relationships by producing weekly and monthly leadership updates and overseeing vendor management and contracting.
* Lead, coach, train, and support a small team of direct reports as a working leader.
* Ensure accuracy, quality, and timeliness of work while meeting plan requirements, regulatory standards, and control measures.
* Coordinate year-end activities, including bulk participant communications.
* Lead and coordinate the Retirement Operations team's response to internal and external audits of retirement plans.
Required qualifications, capabilities, and skills
* A seasoned operations leader with 5+ years of experience in Retirement Administration.
* End-to-end process-oriented, with a focus on improving outcomes and participant experience.
* Proven project management and system testing experience.
* Excellent communication skills, with the ability to build strong relationships with stakeholders.
* Strong emphasis on controls and issue prevention, complemented by proactive communication.
* Exceptional prioritization and organizational skills, effectively managing workloads during peak periods.
* Strong people leadership skills, with experience in coaching and team communication, both written and verbal.
* Proficient in data analysis and computer skills, particularly in Microsoft Office products; familiarity with systems used in a Retirement Operations setting, such as PeopleSoft
Auto-ApplyDirector, Operations
Operations manager job in Exton, PA
, LLC. (“Metergy”) Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We're a technology company that drives huge carbon emission reductions. This is a once-in-a-career opportunity. As one of North America's most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy's clients. This performance has enabled Metergy to issue green bonds and obtain green financing. Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners. Brookfield is one of the world's largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.
Our Mission Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don't just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That's why we're thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that's respectful, inclusive, and high-performing. Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We're proud of who we are and even prouder of where we're headed.
The Role
This position oversees the Internal Operations of the EMS3/Exton office, focusing primarily on the billing and account integration teams. These teams are responsible for onboarding new submetering properties and delivering consistent, recurring billing services across the entire EMS3 portfolio of recurring revenue. A critical aspect of this role is fostering close collaboration with the Director of Field Services (US) to ensure that service levels are consistently met and that clients receive a seamless experience. This includes providing strong leadership in the Exton office during a period of significant growth and change, while also managing relationships with business leaders, technology teams, and external partners. The Director of Internal Operations will report directly to the COO of EMS3, with a ‘dotted line' to the US President. This role is integral to advancing Metergy's mission of providing building owners and occupants with accurate, reliable utility consumption data through industry-leading submetering and billing solutions, while cultivating a work environment where team members are inspired and empowered to make a positive impact.
Responsibilities include:Team Leadership and Development:
Provide the leadership, management, and vision necessary to ensure the company has and retains the right team to effectively grow the recurring revenue operations
Mentor and develop internal operations teams to foster a culture of continuous learning and improvement and lead team members to encourage maximum performance and dedication
Be a key driver of cultural change in the organization, as an advocate and driver of continuous improvement
Operational Oversight:
Oversee ongoing operations, priorities, procedures and initiatives for the internal operations teams
Responsible for key performance indicators and reporting to support budget and operational metrics
Monitor and manage capacity, risks, and performance of your team to maintain service levels
Process Optimization:
Analyze existing internal operations processes to identify bottlenecks and to implement best practices to streamline workflows and improve overall performance
Manage and lead improvement initiatives that advance Metergy's growth plan
Supporting leadership team in addressing our “documentation debt”
Ownership of Internal Operations P&L:
Oversee internal operations departments' financial performance and manage budgets to optimize cost-effective operations
Collaboration and Communication:
Foster strong collaboration with other departments and offices, including working closely with the Director of Field Services-US to ensuring initiatives align and support overall organizational success
Leverage teams and leaders across the organization in knowledge sharing and support
Billing Software Liaison:
Act as the Exton office Champion for the transition to new billing application software
Qualifications:
University degree
Demonstrated leader through growth and change, ability to elevate and develop team members
Strong project management and problem-solving skills, with knowledge of project management standards, processes, procedures and guidelines
Strong strategic planning and organizational skills
Demonstrated skill in managing project budgets and timelines
Excellent analysis, problem-solving, team, conflict management and time management skills
Ability to set clear expectations, manage team performance and build high morale among team members
Excellent written, communication and interpersonal skills
Team player with positive attitude and focus on results and business growth
Benefits & Perks
• Excellent health coverage and life insurance benefits - no waiting period!• Company-paid Long-Term Disability and Basic Life Coverage• Flexible Spending Account (FSA) options• 401K plan with immediate company match • Generous Paid Time Off Plan plus 10 paid holidays• Summer hours to enjoy the weather• Regular Social events - happy hours, summer & holiday parties, & more
Metergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.
Auto-ApplyDirector of Operations
Operations manager job in Exton, PA
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Goebel Cabinetry, a family-owned custom cabinet manufacturer with more than 70 years of craftsmanship, is growing and expanding its production capacity. We are seeking an experienced Director of Operations to oversee day-to-day manufacturing operations. The ideal candidate will be a hands-on leader who can balance people management, scheduling, and process improvement to keep production running smoothly and efficiently.
Responsibilities
Responsible for all aspects of production from order submission through delivery & service.
Oversee recruitment, onboarding, and transitions within the production team.
Set and manage production and delivery schedules to ensure deadlines are met.
Oversee fulfillment of backorders & warranty claims.
Plan capacity, labor and resources to meet production demand.
Monitor labor efficiency, overtime and material usage to control production costs.
Manage procurement and inventory.
Oversee equipment maintenance, uptime and facility improvements.
Establish and document production standards, procedures, and quality control systems.
Ensure compliance with safety regulations and maintain a safe work environment.
Collaborate with sales and other departments to resolve issues and align priorities.
Report KPIs and performance metrics to leadership.
Lead continuous improvement initiatives to enhance efficiency and reduce waste.
Utilize ERP and production management tools for scheduling, tracking, and reporting.
Actively participate as a member of the management team, providing input on vision, strategy, and long-term planning.
Qualifications
Previous experience as a Production Manager or Operations Manager, preferably in manufacturing or woodworking/cabinetry.
Strong organizational and scheduling skills with the ability to manage multiple priorities.
Knowledge of quality control, safety regulations, and lean/continuous improvement practices.
Technically savvy and mechanically inclined comfortable using ERP/production management software and understanding how equipment and processes work.
Excellent communication and leadership skills to inspire and guide teams.
Comfortable working in a production/manufacturing environment and interacting directly with equipment and processes.
Benefits
Competitive compensation based on experience
Health, dental, vision, and life insurance
401(k) with company match
Paid time off
Opportunity to lead and grow within a company with a strong reputation for quality
Collaborative and supportive team culture
Be a part of shaping the future of an expanding production operation
Dental Office Operations Manager
Operations manager job in West Grove, PA
Compensation: $73,000 - $80,000/ annually
Children's Dental Health is seeking a highly organized and detail-oriented Dental Office Operations Manager (DOO) to oversee the smooth functioning of our pediatric dental office.
As the DOO you will maintain efficient administrative processes, coordinate patient care, and support the team. You will play a vital role in creating a positive and efficient work environment that enables our dental team to provide exceptional patient care. The ideal candidate can communicate with grace, is a creative problem solver, and is consistent.
Together, with our experienced dentists and clinical staff, we want you to bring your passion, skills, and drive to help patients achieve beautiful smiles and better health while creating “wow” experiences at every visit!
Location: West Grove, PA.
Schedule: 8:00 AM - 5:00 PM, Monday - Friday.
Responsibilities
Ensure all office staff are arriving ready to work: on time and in proper uniform
Maintain office schedules, following CDH policies and procedures
Implement CDH office policies and ensure that all staff members are following CDH office policies
Manage office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, etc.
Increase and stimulate new patient growth by supporting marketing and promotional programs
Directly supervise office teams and proactively manage their performance and development including but not limited to, performance feedback, corrective actions, and appraisals
Hold monthly office meetings. Keep a running folder of the minutes for each meeting in the office along with a sign-in sheet. All minutes are required to be reviewed by all staff not present and sign off on them within 24 hours of reporting to work the next business day.
Qualifications
Minimum of three (3) years of experience in a management position, preferably in a dental office.
Excellent organizational skills and attention to detail.
Ability to work well with doctors, patients, employees and others.
Knowledge of dental terminology and computer systems.
Knowledge of Microsoft Office Suite including Outlook, Excel and Word.
Cleared through the State of PA to work on children: determined through Criminal Background Check, Finger Printing, and Child Abuse Clearance
What We Offer
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:
Medical and Vision Insurance: You're eligible starting the first month after you join.
Dental Coverage: Enjoy this benefit with $0 premium.
401(k) Plan with Company Match: We help you plan for your future with our matching program.
Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
Employee Referral Program: Earn rewards for bringing talented individuals to our team.
Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
Pet Insurance: We understand the importance of furry family members too.
Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.
Who We Are
Children's Dental Health
Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients - from infants to adolescents-in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.
#IND
Auto-ApplyDirector Of Operations
Operations manager job in Middletown, DE
Job Description
Join one of the fastest-growing real estate companies in the nation! We credit our success to our collaborative culture, WOW-level customer experience, and doing business differently. We're currently seeking a talented, service-oriented, and energetic Operations Manager to help lead our team and take our business to the next level.
This is a multifaceted leadership position where you will manage day-to-day operations for a real estate team and its partners. You'll oversee our systems, team members, client experience, and office culture, all while embodying and protecting our core values.
Compensation & Benefits:
Base Salary $70,000 - $85,000
Bonus opportunities
Paid time off (PTO)
Long-term growth potential within the organization
Compensation:
$70,000 - $85,000 base salary range + bonus potential
Responsibilities:
Manage the day-to-day operations to ensure seamless team performance, world-class client service, and a strong, values-driven team culture
Oversee all administrative and marketing processes, ensuring consistency and excellence
Supervise admin and operations staff, tracking performance, growth, and job satisfaction
Maintain office needs, including supplies, equipment, and cleanliness
Uphold and protect team culture and values
Coordinate and track VIP client gifting, reviews, and referral systems
Manage the client experience during transactions and post-closing follow-up
Oversee CRM, Google Workspace, website, and database maintenance
Lead recruiting and onboarding of new agents and employees
Handle payroll, bill payment, lease management, QuickBooks, commission disbursements, and team financials in partnership with Alchemy of Money
Provide regular ROI reporting on marketing and lead generation
Track agent and vendor referrals and maintain those relationships in the CRM
Support the CEO with special projects and administrative needs
Qualifications:
Prior operations or administrative management experience (real estate experience is a plus)
Highly organized with exceptional attention to detail
Excellent communication skills, both verbal and written
Strong time management and ability to prioritize in a fast-paced environment
Problem-solving mindset and calm under pressure
Service-oriented with a positive, team-first attitude
Comfortable working with strong personalities and holding others accountable
Tech-savvy with experience in Google Workspace and CRM systems
Real Estate license is preferred but not required
About Company
We are a top-ranking real estate team in the Middletown area, known for our commitment to excellence and exceeding expectations. If this sounds like you, reach out and apply today!
Regional Operations Manager
Operations manager job in Coatesville, PA
Job Description
A premier self-performing company that supports the largest facilities as a single source provider throughout the Northeast, Southeast, and Midwest is looking for a Regional Operations Manager in Coatesville, PA. You'll report directly to the CEO and Leadership Team. This opportunity comes with a defined career path to Regional Director / VP of Operations.
Job Summary:
The Regional Operations Manager is responsible for leading large-scale, self-performing snow removal and year-round exterior services across multiple markets within their region. This is a field-oriented leadership role requiring operational expertise, a strong safety-first mindset, and the ability to manage crews, equipment, and client expectations across a distributed portfolio. You'll ensure execution excellence from storm readiness through post-event reporting, while also overseeing sweeping, power washing, and landscaping services during the off-season.
Full-time - in office / remote hybrid, 95%+ travel within region required
You are a great fit for this position if:
You have experience in Commercial Snow Removal (self-performing only).
Possess local connections with salt and deicer suppliers, labor, and equipment operators.
Can think strategically, solve problems, and work under high stress and harsh conditions.
Responsibilities:
❄️ Snow & Ice Management (Primary Focus)
Lead all aspects of self-performing snow operations: plowing, de-icing, sidewalk clearing, material handling, and post-storm audits.
Oversee staffing plans and deploy regional storm crews-including full-time operators, seasonal labor, and subcontractors.
Build and execute regional storm response strategies: pre-treatment, mobilization, live tracking, and post-event reporting.
Ensure service delivery is aligned with scope, SLA compliance, and safety standards.
Maintain and manage a fleet of 20+ wheel loaders, skid steers, plow trucks, and sidewalk equipment.
Monitor material levels (salt, deicer, brine) and ensure strategic placement at regional yards.
Lead storm debriefs and continuous improvement initiatives with internal and client stakeholders.
General Operations:
Oversee 25+ active snow sites and manage $5M+ in regional snow revenue.
Manage a regional team of 100+ snow removal team members (full-time and seasonal) and site supervisors.
Collaborate with Client Success, Sales, and Estimating teams to scope work, maintain margin integrity, and support new business.
Lead KPI tracking and regional performance metrics: client satisfaction, service response time, safety incidents, and gross profit margins.
Ensure compliance with DOT, OSHA, company protocols, and ISN client safety requirements.
Cross-train field teams and support service delivery of sweeping, pressure washing, and landscaping operations in the off-season.
Support budgeting, forecasting, and equipment lifecycle planning.
Manage fleet maintenance
Ideal Candidate:
7+ years in exterior operations management with 5+ years in self-performing snow removal at scale.
Demonstrated oversight of:
25+ snow service sites or $2.5M+ snow revenue
20+ wheel loaders and associated heavy snow equipment
50+ team members or multi-crew oversight
Proven experience in managing logistics, dispatch, and execution during major snow events.
In-depth understanding of snow fleet maintenance, routing optimization, and response strategies.
Field-based leadership with willingness to work in extreme weather, on-call rotations, nights, weekends, and holidays during snow season. (work shifts can extend to 30+ hours during weather)
Strong working knowledge of service documentation and operational software (Aspire, LMN, GPS Insight, etc.).
Local network of labor, subcontractors and material suppliers in assigned market(s).
Valid driver's license required; CDL and bilingual (English/Spanish) are pluses.
Compensation and Benefits:
You'll enjoy a highly competitive package, including medical, dental, & vision insurance, a company vehicle, laptop, phone, fuel card, and a defined career path toward Regional Director or VP of Operations.
Compensation: $90,000 - $150,000 base + performance-based bonus