Operations manager jobs in North Highlands, CA

An organization in the Sacramento area that focuses on dismantling the systemic forces that endanger the health of people of color, confronting the urgent crises born at the intersection of racial, social, and environmental injustice, is looking for an Office and Operations Manager to join our organization to lead and oversee general office administration and operations. The Office Manager and Operations Manager will oversee the administrative and operational functions of the organization, ensuring smooth, efficient, and mission-aligned daily operations. This role requires a detail-oriented, organized, and proactive individual who can effectively manage resources, support staff, and programs, and contribute to creating a workplace environment that reflects the organization's values of equity, collaboration, and excellence. Reporting to the Executive Director, the Office and Operations Manager will be responsible for the operational success of the organization. This is a position where you will be in the office on your own most of the time. KEY RESPONSIBILITIES: Office Operations Oversee day-to-day office operations for both virtual and in-person environments, ensuring workflows are efficient and aligned with organizational priorities. Manage office supplies, technology tools, and equipment, and coordinate with vendors and service providers. Maintain a clean, organized, and culturally welcoming workspace that fosters collaboration and well-being. Identify, recommend, utilize innovative programs/projects, and manage grants, databases, and software tools. Staff Support and Coordination Support onboarding and training for new hires, ensuring they are introduced to CBHN's mission, culture, and operational systems. Serve as a central point of contact for operational needs, helping staff troubleshoot challenges and access necessary resources. Administrative Support Provide comprehensive administrative assistance to the organization. staff, including managing the organizational and board calendar of events, handling incoming and outgoing correspondence, and maintaining accurate organizational records. Support the Executive Director and leadership team in preparing presentations, reports, and meeting materials for stakeholders, funders, and community partners. Maintain office services by organizing office operations and procedures, managing and controlling correspondence and filing systems. Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement. Supports the design and implementation of office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments. Keeps management informed by reviewing and analyzing special reports, summarizing information, and identifying trends. Supports the recruitment, selection, and orientation of office staff and new hires. Financial and Accounting Administration Manage obligations to suppliers, customers, and third-party vendors Process bank deposits in a timely manner Support reconciliation of monthly financial statements Prepare, send, and store invoices Contact vendors/partners and send reminders to ensure timely payments Support the submission of tax forms Work with the accounting team to identify and address discrepancies Report on the status of accounts payable and receivable in Bill.com to management and accounting staff Update internal accounting databases and spreadsheets Monitor and track office-related budgets and expenses to ensure alignment with grant requirements and fiscal policies. Process invoices, expense reports, and payments in coordination with the organization's finance team. Communication and Stakeholder Coordination Act as the primary liaison for office and administrative inquiries, ensuring timely and professional communication with internal staff, board members, community partners, and vendors. Coordinate logistics for meetings, trainings, and events, both virtual and in-person, that advance our advocacy, education, and community engagement work. Policy and Procedure Implementation Develop, implement, and maintain office policies, procedures, and systems that reflect nonprofit best practices and the organization's values of accountability, transparency, and equity. Ensure compliance with workplace safety regulations and nonprofit operational guidelines. Ensure reporting systems are used to manage program reporting and communications. REQUIRED QUALIFICATIONS AND SKILLS: Bachelor's degree preferred with a minimum of 4 years' work experience, which may include work performed while achieving a degree, such as internships or summer work. Detail-oriented, strong organizational and time-management skills; able to manage multiple priorities in a fast-paced environment. Excellent written and verbal communication skills, with a culturally responsive and inclusive approach to communication. Strong problem-solving and decision-making skills, with the ability to adapt to evolving circumstances and anticipate needs. Must be proficient in Microsoft Office Suite (Excel, PowerPoint, Teams, Mail merges, Outlook, and cloud-based collaboration tools (e.g., Google Workspace, Zoom, project management platforms), project and grant management tools. Experience in nonprofit administration and familiarity with grant-related budget tracking preferred. Commitment to the organization's mission and values, with cultural competency in working with and for Black communities. Having the ability to take initiative and being self-sufficient means being able to work independently without supervision. Preferred Qualifications: Quick learner with the ability to learn new technologies, experience with Bill.com, and ADP will put you at the top of the list. Leadership experience, including the ability to motivate and support staff, preferred. Possesses drive, initiative, and a strong desire to succeed Passionate about health equity and the organization's mission, programs, and relevant public policy issues. Experience with a track record in working with and/or leading grants and strategic initiatives. Physical Requirements: Work is primarily sedentary, with some light physical activity. Must be able to exert or lift up to 20 pounds of force occasionally. Travel may be necessary up to 10%. Skilled operation of a computer, copier, and telephone is required. In office, possibly hybrid Work Environment Report to the Executive Director on a regular basis through scheduled meetings Participate in regular staff and partner meetings. Support the strategic initiatives and projects aligned with the Campaign for Health Equity for people of Color. Occasional travel within the state may be required. Competitive salary and benefits offered.

The Director of Operations oversees all aspects of tortilla production (tortilla experience required) and provides leadership for employees across all production shifts. Overall responsibility for production, maintenance, scheduling, sanitation, and warehouse operations as well as associated responsibilities in safety, quality assurance, human resources and other related areas. Duties and Responsibilities: Leads the development and implementation of strategies that maximize operational effectiveness/performance while partnering with other divisions to develop actionable plans to improve overall operational effectiveness while meeting growth objectives. Achieve all business objectives while delivering on creation of an accident free workplace that delivers safe and quality products to consumers. Reviews and establishes strategies and actions resulting in continuous improvement in safety, productivity, product quality, customer service, quality of work life, and lowers manufacturing costs. Responsible for the financial results of plant operations by preparing annual manufacturing budget, analyzing costs of plant improvements and leading cost containment initiatives. Adhere to the approved operations annual budget and provide budget updates and adjustments as requested by the VP of Operations. Provides managerial direction to manufacturing departments with an eye for continuous improvement and lower costs. Allocates adequate resources (people, time, dollars) to various manufacturing departments to enable completion of department goals and objectives. Indirect leadership of Human Resource activities of the location to ensure good relations with employees and compliance with all state and federal employment laws. Ensure the operations management team communicates with associates with a focus on providing personal development and work related performance feedback. Establish and preserve positive Employee Relations to maintain union-free environment. Direct the maintenance activities of the location assuring that the facility and equipment are adequate to meet the stated operational goals. Provide leadership to the product planning and materials activities of the location to ensure that the inventory levels are efficient. Support Warehouse and Distribution activities to assure on-time delivery of goods to our customers. Indirect leadership of the Quality Assurance activities of the location to insure product integrity while maintaining Good Manufacturing Practices. Assists in establishing quality specifications and ensure specifications are met by plant employees. Ensures compliance with regulatory agencies. Verifies GMPs and Safety standards are maintained at all times and take action and/or follow-up when deficiencies are noted. Monitoring daily operation schedules for all departments for accuracy and ensuring daily operational goals are realized. Track key performance indicators of operations including quality, service, safety and cost. Share operation's goals and guidelines for achieving the goals with facility leadership. Perform a daily walk through all areas of the operations facility, while having visibility on all shifts. Provide strategic guidance to the organization through participation in meetings. Participates in new product development and planning by researching the cost and ability to produce the product. Communicate new product production plans to supervisors and participate in implementation of the new product's implementation. Support Lean and Six Sigma in the facility. Education/Certifications: Bachelor's degree required; preference for degrees in Industrial Engineering, Mechanical Engineering or Food Science. Experience: Must have a minimum of ten years' experience in a baking production facility, with minimum 5 years' leading a facility. Knowledge, Skills and Abilities: Bilingual (English/Spanish) highly preferred. Must have experience in the manufacturing of tortillas SQF-Working knowledge of and implementation/maintenance of SQF Level III Certification in a manufacturing environment. Excellent technical knowledge of equipment, products and processes within baking operations. Excellent communication and coaching skills. Self-motivated, results orientated, and organized. Must be open to receiving performance feedback and be able to react to the feedback in a positive manner. Proficient MS Office skills.

Job Title: Operations Manager Industry: Landscaping Services Pay: $68,640 - $75,000 (depending on experience) About Our Client: Addison Group is partnering with our client, a leading provider in commercial landscaping and construction services, to identify an experienced Operations Manager. This position plays a key role in overseeing daily branch operations to ensure efficiency, safety, quality, and profitability. Job Description: The Operations Manager will lead all aspects of branch operations, focusing on team management, process improvement, safety compliance, and client satisfaction. This role requires a hands-on leader who thrives in a fast-paced environment and is passionate about driving operational excellence and continuous improvement. Key Responsibilities: Direct and coordinate day-to-day operations to ensure efficient and safe work practices. Manage labor planning, scheduling, and resource allocation to meet business and financial goals. Lead and develop team members through training, mentorship, and performance management. Oversee procurement, inventory, and vendor relationships to support project needs. Monitor key performance indicators and implement process improvements for operational efficiency. Partner with leadership to ensure compliance with safety regulations and company standards. Ensure project quality and client satisfaction through proactive communication and problem-solving. Support hiring, staffing, and operational planning to align with growth initiatives. Qualifications: 5+ years of experience in the landscaping, construction, or service industry, including 2-3 years in management. Associate's or Bachelor's degree in business, construction management, or a related field, or equivalent experience. Strong leadership and operational management skills with a focus on process improvement. Proficiency in Microsoft Office Suite; experience with Power BI or field management software a plus. Excellent communication, organization, and problem-solving abilities. Bilingual in English and Spanish preferred. Valid driver's license required. Additional Details: Type: Full-time, direct hire (on-site) Reports To: Branch Manager Start Date: Typically within 2-3 weeks of interview Work Hours: Standard business hours, 40 hours per week (exempt role) Background Check: Required, including MVR screening Perks: Company vehicle option (with employer-covered gas and insurance) Career development and training opportunities Team-oriented culture with strong leadership support Benefits (401k, Medical, Dental, Vision): Comprehensive health and wellness coverage 401(k) with company match Paid Time Off (PTO) and paid holidays Employee stock purchase and wellness programs Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty. The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora: As a Store Manager, you will be responsible for overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will lead a team of dedicated associates, fostering a positive work environment that encourages growth and development. Key Responsibilities: Leading Store Operations and Sales: Oversee daily store operations, ensuring a smooth and efficient client experience. Develop and implement strategies to drive store sales and increase profitability. Coordinate and oversee sales and profitability, performance, service, and operations. Team Leadership and Development: Lead, coach, and motivate a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development and provide ongoing feedback. Manage the leadership team, ensuring effective collaboration and achievement of store goals. Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions. Work to ensure client loyalty and engagement by supporting client loyalty programs and services. Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment. Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience. Resource Management: Manage inventory levels to ensure product availability. Allocate resources and handle staffing, ensuring optimal productivity and performance. Qualifications/Experience: Proven successful experience as a retail manager. 3-5 years of experience managing a high volume, complex retail, or hospitality setting. Strong leadership skills and business acumen. Client management skills. Strong organizational skills. Excellent communication and interpersonal skills. A knack for attracting, identifying, and inspiring employees. Flexible availability to work a retail schedule. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation. Adherence to Sephora's dress code and policies in the Sephora Employee Handbook The annual base salary range for this position is $83,700.00 - $97,375.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

About Us Marine Layer was founded in San Francisco, CA and now has over 50 stores across the USA. We want our stores to feel like an extension of our laidback, Ca lifestyle- comfortable, welcoming and cool. We want our store teams to feel like old friends- chill, funny, and always ready for a good time. Company Mission We believe that every day should be easy, so we make stuff you love to wear as much as your old favorite shirt. By building a successful and responsible business, we aim to take care of our employees, our community, and our planet. Job Description We're looking for a passionate leader to take on our local Marine Layer store. As the leader on the ground, you will be responsible for managing the business within your four walls. With the support of your Area + District Managers, you will execute sales strategy, ensure the team is fully staffed and scheduled with top notch talent, check all the boxes on operations and visuals, and be the representative of the ML brand in your local market. As a growing Company, we are often implementing new process and launching new initiatives- we are looking for someone excited to partner with HQ + leadership on these changes, as well as being the liaison to your team for these important updates. Scope In addition to finding someone who relates to our 7-day weekend vibes, we are looking for an Store Manager who has experience in the following areas: Customer + Brand Experience: We want people to walk out of our stores excited about our brand. You want to inspire the team to deliver a customer experience that is genuine and exceeds expectations. Win win. People Development: Engage with your employees individually and the team as a whole. Offer consistent and timely feedback to encourage professional growth and maintain a positive working environment. Leadership: We want someone who is passionate about keeping a team happy, engaged and challenged. You're excited to recruit, hire and promote people who are talented and want to make our brand a success. Visual Merchandising: From monthly floorsets to daily product replenishment, our product needs to look good and sell well in our stores. It just doesn't sell itself by sitting on a shelf...which would be cool but let's be real. It's important for you to have a keen eye for merchandising and visual standards. Operations: As a Fleet, we strive for operational excellence. This means executing key tasks such as scheduling, payroll, and delegating day to day projects like fulfillment + zoning. Keeping your store operating smoothly helps your team have a top notch experience. Qualifications An Authentic Brand Advocate. We're hoping you've heard of us and already love us- at the very least, we want to know you can relate to our CA-based laidback lifestyle. This is key- there's no substitute for a genuine connection. Success in a Retail Leadership Role. The size of your previous company and store are not the important thing. If you have great leadership skills and a positive attitude, you can succeed here. Commitment to the Mission + Values We all work hard, but manage to have a lot of fun along the way. As a leader on the team, we need you to spread the positive vibes around and set a solid example of not taking yourself too seriously. Perks Competitive pay and bonus Clothing allowance and generous discount Paid time off Health, Vision and Dental Insurance available 401k with Employer Matching Flexible Spending Accounts Disability + Life Insurance Parental Leave TO APPLY Please have a look at our website and shoot ******************** your resume and a thoughtful email about why you'd be a great match for Marine Layer. Cover letters are for the birds… Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities. Guess we've made it big: we heard someone out there is using our fake job offers in a phishing scam. Wishing them bad vibes, but also wanted to share a few tips on how to stay safe. 1. We keep it direct when it comes to recruitment: our hiring communications will always come from a @marinelayer.com account 2. Double-check the email address: most hiring messages come from either ************************ or ******************** If someone's asking you to buy supplies for your first day, it's not us. (We'd hook you up with that) 4. We will never ask for personal information before onboarding. Keep that to yourself.Just follow these four steps, watch out for sketchy links, and you too can ruin a scammer's day. Keep it safe out there!

Operations Director - Job Description Classification: Exempt, Full-Time Compensation Structure: • Base salary with discretionary increases dependent on metrics / performance * Job-Level Bonus Potential o Bonus based on attainment of mutually agreed upon, annually established positionspecific metrics, key performance indicators, milestones, etc. o Bonus based on attainment of subjective elements/components. • Enterprise-Level Bonus Potential (e.g., "Profit Sharing"), if applicable o Discretionary bonus based on attainment of annually established enterprise-level metrics, key performance indicators, milestones, etc. Reports To: Jerry Aplass, President Summary/Objective: The Civil Engineering Operations Director must have the drive and discipline to monitor, maintain and enforce existing department policies and procedures, as well as develop said procedures as they are required to support new contract project requirements. Essential Functions: The ability to maintain a professional demeanor, particularly in time-critical or resource-challenged scenarios, and maintain confidentiality is a must. * Proven experience as Director of Operations or equivalent position. * Excellent organizational and leadership abilities. • Outstanding communication and people skills. * Knowledge of industry's rules and guidelines. * In-depth knowledge of diverse department functions and principles. • Working knowledge of data analysis and achieving performance/operation metrics. * Familiarity with MS Office and various business software. * Experience in all aspects of the civil design process related to commercial, public, institutional, academic site development. * Must be able to take design and adequately communicate designs to drafters/designers and produce documents suitable for construction Understand Applicable Software Applications/Tools and Obtain/Manage Technical Information and Data: Knowledge and ability to use computer and software applications such as AutoCAD, Microsoft Word, Microsoft Excel, Microsoft Outlook, Bluebeam. o Work closely with Project Managers, Engineers, and Designers to obtain project information such as easement locations and the most current line work. o With project information gathered and understood, determine/identify any project hurdles through a review of the conditions of approval and the identification of easements dedications, fees, and other project requirements necessary for project approval.

OUR MISSION At Whole Person Care Clinic (WPCC), our mission is to provide holistic, compassionate, and accessible care that nurtures the physical, emotional, and social well-being of every individual we serve. Through an integrated approach that combines medical expertise, mental health support, and community services, we are dedicated to addressing the full spectrum of our patients' needs. By fostering a collaborative and inclusive environment, we empower individuals to achieve their highest quality of life and well-being, regardless of socioeconomic status. We strive to create a supportive community where every person is valued, heard, and cared for with dignity and respect. POSITION SUMMARY The Director of Operations, Northern California, provides executive-level leadership over WPCC programs and operational functions across the Northern California region. This role ensures strategic oversight, operational excellence, financial stewardship, program compliance, and mission-driven service delivery. The role also includes government relations responsibilities, representing WPCC to city, county, and state agencies, and building relationships to advance policy priorities and program initiatives. While holding the title of Director of Operations for Northern California, this position reports to the Director of Operations for the organization as a whole, ensuring alignment with organizational strategy, standards, and enterprise-wide initiatives. ESSENTIAL DUTIES & RESPONSIBILITIES Organizational Leadership & Strategic Operations Provide overall leadership and strategic planning for Northern California operations, programs, and service delivery. Oversee program execution, quality outcomes, regulatory compliance, and operational standardization across multiple locations. Lead regional expansion readiness activities. Program Administration & Fiscal Stewardship Manage annual operating budgets and ensure fiscal accountability. Review, approve, and monitor grant reports and compliance documentation. Evaluate program performance using KPIs and continuous improvement processes. Staff Leadership, Culture, & Development Directly supervise Program Managers and leadership teams. Champion WPCC's trauma-informed, culturally responsive workforce. Oversee workforce planning, recruiting strategies, staffing ratios, and evaluations. Site Operations & Safety Compliance Ensure safe, compliant, and dignified care environments across sites. Oversee occupancy, admissions planning, and facility operations. Lead emergency preparedness and regulatory compliance activities. Fundraising, Grants, & Revenue Development Partner with executive and development team to support fundraising strategy. Identify funding opportunities and participate in donor meetings. Ensure data and impact reporting standards for funders and grantors. Community Partnerships, Government Relations & External Engagement Build strategic partnerships with hospitals, health plans, city/county/state agencies, nonprofits, and philanthropic entities. Represent WPCC in coalitions, collaborative meetings, site visits, and events. Serve as a liaison to government entities to support advocacy, policy engagement, and regulatory collaboration. QUALIFICATIONS & REQUIREMENTS Education Bachelor's degree required; Master's degree preferred. Experience Minimum 6-10 years of operations or nonprofit leadership. Experience supervising multiple programs or site teams. Required: Experience in government relations, policy engagement, or advocacy. Core Competencies Executive leadership and strategic planning Budgeting and financial stewardship Relationship-building and partnership development Data-driven decision making Certifications / Licenses Valid CA Driver's License BLS may be required depending on programs Schedule & Travel Requirements Full-time, exempt Travel required across Northern California

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + The starting salary for this role is $70,000 annually, commensurate of experience. + Bonus: Eligible + Stock: Eligible + Stock Options: Eligible + Profit Sharing: Eligible + Bonus Plans: Eligible + Reimbursement for Travel Expenses (as applicable, per Company policy guidelines) + Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays) + Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to: + Up to 40% off the base rate of any standard Hertz Rental + Medical, Dental & Vision plan options + Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you) + Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

About the RoleAs a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.What You'll Do • Attract, hire, develop and retain the best team to meet both short and long-term business goals. • Monitor performance and consistently follow- up to ensure results are delivered. • Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability. • Foster and maintain an inclusive and collaborative work environment. • Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality • Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business. • Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies. • Identify and solve problems with sustainable solutions • Maintain a keen awareness of the external market and competition • Ensure stores are operating in compliance with all Gap Inc. policies and procedures Who You Are • Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities • Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores • Demonstrated ability to build diverse, high performing teams with an inclusive environment • Demonstrated ability to deliver an exceptional customer experience via all channels • Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change. • Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals. • College degree preferred. • 3+ year's multi-unit, high volume, complex business leadership preferred. • Flexible to work days, nights, weekends and holidays to meet the needs of the business. • Ability to travel overnight and/or between stores as required. • Ability to lift and carry 30lbs

Role OverviewSodexo is seeking a Environmental Services / Custodial Operations Manager 1 for Adventist Health Lodi Memorial. Adventist Health Lodi Memorial is one of the region's premier healthcare providers, offering a complete range of advanced care. This not-for-profit, faith-based healthcare services encompass a hospital, cancer care center, imaging center, surgery center, and multiple medical offices. What You'll Dobe responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; andsupport a diverse and inclusive workforce What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;have in-depth knowledge of housekeeping systems and procedures;have experience with vendor and contract management, as well as union and contract negotiations;have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care. Responsibilities Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure Work with clinicians to support staff competency regarding all patient care needs Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership Work with leadership to identify gaps and implement process improvement to ensure optimal patient care Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Bachelor's degree preferred Some college courses from an accredited college or university or equivalent education and experience In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience Customarily has at least three or more years of work leadership or operations management experience Prior healthcare experience and/or customer service-related experience preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Strong service mentality and a focus on achieving all aspects of defined service standards Excellent telephone and personal etiquette Warm, positive, energetic, and professional demeanor Effective oral and written communication skills Tactful and diplomatic communication style Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Performance assessment skills Continued focus on self-development Proficient in computer applications such as Word and Excel Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively Ability to resolve colleague, client, and patient issues in an effective and timely manner Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This position is eligible to earn a base compensation rate in the state range of $77,270 to $101,982 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Incentive Plan This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance. Concentra is an Equal Opportunity Employer, including disability/veterans #LI-ES2

The Director of Field Operations is responsible for the execution of the field operations team, primarily located in the mid to southern CA and Portland, OR. The Director will be tasked with identifying goals, enabling tactics, and tracking metrics that lead to the optimization of achieved profitability, safety/compliance, customer satisfaction and associate acquisition, growth and retention. This individual must possess a strong leadership presence, with an operational acumen and analytical approach. Major Duties & Responsibilities Essential Functions * Execution of tactical plans in line with the Corporate Vision that achieve the growth objectives of the business, Ability to thrive in a fast-moving environment (Pace setter for rapid development and growth) * Key contributor to all field operations decision-making processes * Direct the day-to-day operations of a geographically remote and broad-based team * Participate in the implementation of business strategies to effectively achieve service fulfillment, inventory and financial objectives. * Refine and develop the Logistics, Inventory and Field Service capability, infrastructure, policies, procedures, and processes and ensuring they are maintained and adhered to in accordance with Company and regulatory & quality systems, policies, and guidelines. * Reconcile financial and operational results to ensure all information is correct. Take corrective action, as necessary. Provide management information reports. * Act in a collaborative capacity with all departments. Establish priorities and make workflow decisions. Assure that our contractual commitments are met. * Lead warehouse flow/set-up/RFI and other initiatives * Analyze business patterns to ensure optimal location and type of resources (staffing, facilities, inventory, vehicles, etc.) to meet shifting customer demand. * Perform and ensure quality completion of People Management strategy and systems. * Understand, manage, and direct the effective implementation of new equipment and technologies. Ensure effective utilization of existing equipment and systems. * Routine travel and visits to Equip Tech Centers, along with frequent customer communication and visits to assess customer satisfaction and staff competency. * Perform assigned stretch assignments to develop professionally. Supervisory Responsibilities: * Lead Service Fulfillment function, including staffing, processes and procedures. * Working in team environment with the Joerns executive members, Company's Business Units and third parties, to implement the go-to-market strategies for services and rental products. * Develop annual operating budgets for Logistics, Inventory and Field Service groups * Contribute to the develop cost optimized strategies, which meet customer and, quality requirements which both maintain existing business and support growth activities. * Contribute to the develop and execute strategies to meet financial goals and objectives. * Develop, implement, review, and adjust a robust management process for Logistics, Inventory and Field Service to ensure successful attainment of Joerns Service Group relevant goals and objectives * Direct and Monitor core Logistics, Inventory and Field Service performance, including delivery against service level agreements and cost objectives. * Skilled in management development, employee development and talent identification to create an associate resource to fuel growth. * Set and execute on a clearly stated vision, direction & goals for the function as well as to lead people for delivery of team/individual performance goals * Establish and use metrics that tie to Joerns Service Group priorities to drive behavior change and achieve goals. * Implement and maintain appropriate systems for measuring necessary aspects of operational management and development. * Monitor, and act on operational issues, opportunities and development plans and achievements within agreed formats and timescales * Direct and develop direct reporting staff * Manage and control departmental expenditure within agreed budgets * Develop active Customer Fulfillment and Logistics processes and systems which efficiently dispatch and execute activities ensuring Service Delivery performance goals are achieved and maintained. * Liaise with other functional/departmental managers to understand all necessary aspects and needs of operational and management development, and to ensure they are fully informed of objectives, purposes and achievements * Maintain awareness and knowledge of contemporary operational and management development theory and methods and provide suitable interpretation to directors, managers, and staff within the organization * Contribute to the evaluation and development of operational and management strategy and performance in cooperation with the management and executive teams * Ensure activities meet organizational requirements for quality management, health and safety, legal stipulations, environmental policies, and general duty of care. * Perform in a lawful and ethical manner, as referenced in the corporate ethics policy * Evaluate and upgrade the Company's Service Logistics, Inventory and Field Service (LIFS) function, which includes the people, operational and financial processes, technical systems, and internal and external relations. * LIFS Strategy - Develop the right Logistics, Inventory and Field Service strategy that supports and meets Services Logistics Group's performance objectives, and customer expectations. * LIFS Technology - Evaluate, determine, and deploy the required technology strategy for optimal Services performance and metrics Required Education 4-year degree in Management or relevant business background Required Skills & Experience * At least 5 years operations management experience * Must have excellent leadership, communication, and management skills, in a fast-paced high growth environment with expertise in allocation, distribution, inventory and logistics. * Ability to organize, lead, motivate, and care for all personnel and customer issues. * Must have experience managing and/or leading multisite field/logistic operations with a strong background in budgets and cost management. * Ability to travel and manage seamlessly from a remote site; Travel requirement 65-75% * Ability to manage customer expectations, lead direct reports and be flexible with both while meeting objectives. * Ability to work independently, exercise sound business judgment, and elicit support, and influence cross departmentally. * Presents a positive image of Joerns Healthcare through adherence to account protocol and presentation of professional behavior * Ability to work after hours, overtime and weekends as required * Must have valid driver's license. Preferred Skills, Experience & Education * At least 7 years in allocation, distribution, inventory and logistics experience * Proficiency in Excel, Word, PowerPoint, Outlook and Windows OS and ability to learn proprietary software systems. * Ten (10) years' experience in the Inventory/Logistics field * Experience with multi-location management * Service experience in medical equipment rental markets Joerns Healthcare LLC is an Equal Opportunity Employer, including Disability/Veterans About Joerns Joerns Healthcare is a leading manufacturer of healthcare bed systems, patient lifting and repositioning solutions, therapeutic support surfaces, and complementary services. We enable the care and comfort of chronically ill patients in both institutional and home care settings. We continually strive to provide exceptional product and service solutions that deliver positive clinical, operational, and financial outcomes for our customers. We are currently seeking skilled, motivated, and dedicated professionals to join our team. We offer hands-on training, a comprehensive benefits package, and a rewarding work environment. Benefits At Joerns Healthcare LLC, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. In addition, the company offers a 401K program with a company match, and Flexible Spending Accounts. Our employees also receive Paid Vacation and Holidays. Min USD $140,000.00/Yr. Max USD $160,000.00/Yr.

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty. Ready to remove the compromise between passion and profession? As Assistant Store Manager, you'll be the heartbeat of your store, inspiring your team, customers, and community. Your career is your stage as you support store operations, lead and develop your team, and elevate the client experience. What You'll Do: Support Store Operations & Client Experience. Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment. Inspire & Empower Teams. Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals, fostering growth, development and accountability. Recruit & Cultivate Top Talent. Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora's values and delivers the signature service clients love. Champion Continuous Learning. Foster ongoing learning by delivering real-time coaching, actionable feedback, and ongoing support to maximize associates' potential. Drive Performance Through Feedback. Conduct impactful performance appraisals for your team and provide real-time, actionable feedback and mentorship to support each team member's career journey and engagement. Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences. Ensure Operational Excellence. Uphold Sephora's standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines. Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever-changing retail landscape. What You'll Bring: Assistant Store Management Experience. Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, consistently driving results and elevating team performance through hands-on leadership. Exceptional Leadership & Business Acumen. Strong ability to recruit, inspire, and develop top talent to deliver outstanding results and foster an energetic, collaborative atmosphere. Outstanding Communication & Interpersonal Skills. A history of building trust, clarity, and enthusiasm across teams and clients. Adept at delivering constructive feedback and facilitating open dialogue to support growth and high performance. Passion for Coaching & Development. A genuine commitment to empowering teams through tailored mentorship, real-time coaching, and actionable feedback, cultivating a culture of learning and accountability. Client-Centric & Growth Oriented. Deep experience creating memorable, personalized client experiences that build loyalty, while skillfully balancing operational priorities and driving business growth. Where and How: Location. This role requires on-site work at 280 Palladio Parkway Space #901, Folsom, CA 95630, United States (US). Availability. This role requires availability including evenings, weekends, and holidays. Physical Requirements. This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment. You must be able to handle and apply products to clients-with or without accommodation. The annual base salary range for this position is $68,640.00 - $74,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

OUR MISSION At Whole Person Care Clinic (WPCC), our mission is to provide holistic, compassionate, and accessible care that nurtures the physical, emotional, and social well-being of every individual we serve. Through an integrated approach that combines medical expertise, mental health support, and community services, we are dedicated to addressing the full spectrum of our patients' needs. By fostering a collaborative and inclusive environment, we empower individuals to achieve their highest quality of life and well-being, regardless of socioeconomic status. We strive to create a supportive community where every person is valued, heard, and cared for with dignity and respect. POSITION SUMMARY The Director of Operations, Northern California, provides executive-level leadership over WPCC programs and operational functions across the Northern California region. This role ensures strategic oversight, operational excellence, financial stewardship, program compliance, and mission-driven service delivery. The role also includes government relations responsibilities, representing WPCC to city, county, and state agencies, and building relationships to advance policy priorities and program initiatives. While holding the title of Director of Operations for Northern California, this position reports to the Director of Operations for the organization as a whole, ensuring alignment with organizational strategy, standards, and enterprise-wide initiatives. ESSENTIAL DUTIES & RESPONSIBILITIES Organizational Leadership & Strategic Operations Provide overall leadership and strategic planning for Northern California operations, programs, and service delivery. Oversee program execution, quality outcomes, regulatory compliance, and operational standardization across multiple locations. Lead regional expansion readiness activities. Program Administration & Fiscal Stewardship Manage annual operating budgets and ensure fiscal accountability. Review, approve, and monitor grant reports and compliance documentation. Evaluate program performance using KPIs and continuous improvement processes. Staff Leadership, Culture, & Development Directly supervise Program Managers and leadership teams. Champion WPCCs trauma-informed, culturally responsive workforce. Oversee workforce planning, recruiting strategies, staffing ratios, and evaluations. Site Operations & Safety Compliance Ensure safe, compliant, and dignified care environments across sites. Oversee occupancy, admissions planning, and facility operations. Lead emergency preparedness and regulatory compliance activities. Fundraising, Grants, & Revenue Development Partner with executive and development team to support fundraising strategy. Identify funding opportunities and participate in donor meetings. Ensure data and impact reporting standards for funders and grantors. Community Partnerships, Government Relations & External Engagement Build strategic partnerships with hospitals, health plans, city/county/state agencies, nonprofits, and philanthropic entities. Represent WPCC in coalitions, collaborative meetings, site visits, and events. Serve as a liaison to government entities to support advocacy, policy engagement, and regulatory collaboration. QUALIFICATIONS & REQUIREMENTS Education Bachelors degree required; Masters degree preferred. Experience Minimum 610 years of operations or nonprofit leadership. Experience supervising multiple programs or site teams. Required: Experience in government relations, policy engagement, or advocacy. Core Competencies Executive leadership and strategic planning Budgeting and financial stewardship Relationship-building and partnership development Data-driven decision making Certifications / Licenses Valid CA Drivers License BLS may be required depending on programs Schedule & Travel Requirements Full-time, exempt Travel required across Northern California

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. Pay: $70,000 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

About the RoleAs a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.What You'll Do Attract, hire, develop and retain the best team to meet both short and long-term business goals. Monitor performance and consistently followup to ensure results are delivered. Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability. Foster and maintain an inclusive and collaborative work environment. Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business. Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies. Identify and solve problems with sustainable solutions Maintain a keen awareness of the external market and competition Ensure stores are operating in compliance with all Gap Inc. policies and procedures Who You Are Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores Demonstrated ability to build diverse, high performing teams with an inclusive environment Demonstrated ability to deliver an exceptional customer experience via all channels Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change. Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals. College degree preferred. 3+ year's multi-unit, high volume, complex business leadership preferred. Flexible to work days, nights, weekends and holidays to meet the needs of the business. Ability to travel overnight and/or between stores as required. Ability to lift and carry 30lbs.

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care. Responsibilities Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure Work with clinicians to support staff competency regarding all patient care needs Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership Work with leadership to identify gaps and implement process improvement to ensure optimal patient care Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Bachelor's degree preferred Some college courses from an accredited college or university or equivalent education and experience In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience Customarily has at least three or more years of work leadership or operations management experience Prior healthcare experience and/or customer service-related experience preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Strong service mentality and a focus on achieving all aspects of defined service standards Excellent telephone and personal etiquette Warm, positive, energetic, and professional demeanor Effective oral and written communication skills Tactful and diplomatic communication style Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Performance assessment skills Continued focus on self-development Proficient in computer applications such as Word and Excel Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively Ability to resolve colleague, client, and patient issues in an effective and timely manner Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This position is eligible to earn a base compensation rate in the state range of $76,825.75 to $101,409.99 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Incentive Plan This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance. Concentra is an Equal Opportunity Employer, including disability/veterans

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. Pay: $70,000 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care. Responsibilities Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards • Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure Work with clinicians to support staff competency regarding all patient care needs Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net, Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership Work with leadership to identify gaps and implement process improvement to ensure optimal patient care Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Bachelor's degree preferred Some college courses from an accredited college or university or equivalent education and experience In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience Customarily has at least three or more years of work leadership or operations management experience Prior healthcare experience and/or customer service-related experience preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Strong service mentality and a focus on achieving all aspects of defined service standards Excellent telephone and personal etiquette Warm, positive, energetic, and professional demeanor Effective oral and written communication skills Tactful and diplomatic communication style Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Performance assessment skills Continued focus on self-development Proficient in computer applications such as Word and Excel Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively Ability to resolve colleague, client, and patient issues in an effective and timely manner Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This position is eligible to earn a base compensation rate in the state range of $77,142 to $101,836 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Incentive Plan This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance. Concentra is an Equal Opportunity Employer, including disability/veterans