Operations manager jobs in Skippack, PA

Our Client is Publicly-Traded Commercial-Stage Biopharma Company that is seeking a senior leader to drive the strategic evolution and execution of a comprehensive Compliance Program, with a focus on policies, training, operations, and strategic initiatives across the Legal and Compliance function. This role will collaborate closely with senior leadership across Compliance, Legal, Commercial, Medical Affairs, Market Access, and IT to foster a culture of integrity, transparency, and ethical decision-making. The Company is poised for considerable growth as the Company has launched a first-in-class therapy in the rare disease space. Key Responsibilities: Maintain and enhance compliance infrastructure that supports a company-wide culture of accountability. Oversee governance of compliance policies and procedures, ensuring alignment and accessibility across the organization. Design and deliver engaging, risk-based compliance training programs tailored to diverse functional audiences. Conduct annual compliance risk assessments, analyze results, and identify areas for improvement. Provide guidance to integrate compliance controls into business practices. Lead continuous improvement initiatives, including documentation and tracking of compliance activities. Stay current on laws, regulations, and industry standards impacting compliance programs, including privacy, marketing, and pricing regulations. Manage high-impact compliance projects and cross-functional working groups as assigned by senior leadership. Qualifications: Bachelor's degree required; advanced degree (JD, MBA, or Master's) strongly preferred. 15+ years of progressive experience in compliance, legal, or related functions within the pharmaceutical or biotech industry required. Proven success in developing policy governance frameworks and compliance training programs. Strong strategic leadership, organizational awareness, and decision-making skills. Excellent interpersonal, writing, and presentation abilities. Ability to thrive in a fast-paced, high-growth environment while maintaining focus on ethics and collaboration. Deep knowledge of laws, regulations, and industry guidance relevant to healthcare compliance. Strong problem-solving and risk analysis capabilities. Ability to prioritize effectively and manage multiple complex, confidential tasks. Work Arrangement: This position requires in-office presence three days per week.

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************

The Senior Director for Operations for Intren East Region leads the safe, efficient, and profitable delivery of transmission, substation, and distribution projects. This individual will lead a stand-alone operating unit, and is responsible for operational excellence, customer engagement, business development, and team leadership across the region. The role requires a strong command of energy infrastructure markets and key utility clients-PECO, Atlantic City Electric, Potomac Electric Power, and Delmarva Power-to anticipate needs, strengthen relationships, and drive competitive advantage. As a member of the regional leadership team, the Senior Director integrates commercial, operational, financial, and organizational capabilities to deliver best-in-class performance. Key Responsibilities Operational Leadership - Oversee field operations for medium and small-scale energy infrastructure projects, ensuring safety, quality, timeliness, and budget adherence. - Drive operational performance, productivity, and resource utilization across the region. - Ensure compliance with all safety, environmental, and regulatory requirements. - Champion operational discipline and continuous improvement. People & Culture - Lead and develop a high-performing team including project managers, estimators, field leaders, and fleet. - Ensure strong succession pipelines and talent capability across the region. - Foster cross-functional collaboration with engineering, procurement, and corporate Customer & Market Engagement - Serve as executive sponsor for PECO, ACE, PEPCO, and DPC. - Build and sustain high-value relationships with utility clients and stakeholders. - Leverage market insight to anticipate trends and position the company for sustained growth. Commercial & Financial Management - Partner with commercial teams on bid strategies, contract negotiations, and project mobilization. - Drive financial performance including forecasting, cost control, and margin improvement. - Support business development efforts to expand market share and grow revenue. support teams. - Champion company values, culture, and leadership standards. Strategic Leadership - Contribute to enterprise-wide strategy and decision-making as a member of the regional leadership team. - Align regional goals with corporate objectives and share insights to inform broader initiatives. Qualifications - 8+ years of leadership experience in field operations within energy infrastructure or heavy civil construction. - Proven success managing regional operations with full P&L responsibility. - Strong commercial acumen and financial management capability. - Deep understanding of utility clients and regulatory environments in the Northeast. - Excellent safety leadership and compliance track record. - Track recorded of driving change. - Bachelor's degree in Engineering, Construction Management, or Business.

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty. The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development. Key Responsibilities: Supporting Store Operations and Sales: Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience. Help develop and implement strategies to drive store sales and increase profitability. Assist in coordinating and overseeing sales and profitability, performance, service, and operations. Team Leadership and Development: Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development and provide ongoing feedback. Support the leadership team, ensuring effective collaboration and achievement of store goals. Client Satisfaction and Service: Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions. Support client loyalty programs and services to ensure client loyalty and engagement. Store Standards and Compliance: Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment. Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience. Resource Management: Assist in managing inventory levels to ensure product availability. Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance. Qualifications/Experience: Proven successful experience as a retail assistant manager. 3-5 years of experience managing a high volume, complex retail, or hospitality setting. Strong leadership skills and business acumen. Client management skills. Strong organizational skills. Excellent communication and interpersonal skills. A knack for attracting, identifying, and inspiring employees. Flexible availability to work a retail schedule. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation. Adherence to Sephora's dress code and policies in the Sephora Employee Handbook The annual base salary range for this position is $64,400.00 - $74,908.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Essendant is a purpose-driven company that reaches beyond business goals to define its success within commerce today. We support our associates, customers and communities - our core values and guiding principles shape what we aspire to do. Integrity, Collaboration, Customer-Centric, Embrace and Drive Change are our core values that serve as the foundation of our pathway to success. Diversity, Equity & Inclusion, Giving Back, Associate Safety, and Accountability are our guiding principles that motivate us to focus on creating a safe and rewarding experience. Essendant is a leader in supporting the supply chain industry and has been in business for 100 years to deliver the best practices for our customers and associates. Join us at Essendant, the better way to commerce. Operations Manager Schedule: 8:00am-6:00pm (varies) Major Responsibilities * Serve as the primary operational expert for EFS workflows, customer requirements, and service level expectations. * Serve as a liaison with the corporate EFS team to support customer relationships, ensuring alignment between client needs and organizational and operational objectives. * Assist in the development and execution of project plans for onboarding new business, ensuring seamless integration into existing operations. * Partners with all members of the facility Leadership Team to foster a culture of continuous improvement and high performance. * Oversees departmental leaders, distribution associates, operational budgets, and key processes to ensure performance against established KPIs. * Provide leadership, coaching, and development to Department Managers and operational staff. * Achieves productivity, process and quality goals for areas of responsibility. Identifies and removes barriers to achieving departmental goals. * Manages and coordinates the activities of multiple departments ensuring a productive, safe and inclusive work environment. * Ensures adequate staffing levels according to the departments' workload. Coordinates necessary staffing changes across departments based on projected volume. * Perform other related duties and special projects as assigned. Skills/Knowledge Required * Excellent interpersonal and leadership skills. * Excellent written and verbal communication skills. * Strong planning, change management and organizational skills. * Demonstrate ability to solve problems, achieve results and foster strong customer service orientation. * High degree of initiative, team building and dedication to effective positive change. * Strong computer skills. * Ability to travel up to 10% Education and Experience * Bachelor's degree in business, Logistics or related discipline preferred. * Minimum five years of job-related experience required. Salary Range: $85,000-$115,000 plus bonus Benefits: * Health benefits (Medical, Dental, Vision) * 401k with matching * Company Holidays * Overtime Pay for hourly employees * Paid Vacation, Floating Holidays, and Sick Time * Maternity and Parental leave benefits * Employee discount * Tuition Reimbursement * Employee Assistance Program Essendant drives to be inclusive and celebrates diversity by starting with our associates. We are an Equal Employment Opportunity employer that is committed to building a diverse and inclusive environment. We strongly encourage candidates to apply for opportunities, even if you do not believe you meet every one of the qualifications described. At Essendant we are building an elevated community by creating a safe and supportive work environment. We prohibit discrimination and harassment of any kind, including or based on age, race, color, disability, ancestry, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, protected veteran status, or any other characteristic protected by federal, state, or local laws. People are what drives our company. We are one team with endless possibilities. We are Essendant. #ZR #LI-POST

Kiddom is redefining how technology powers learning. We combine world-class curriculum with cutting-edge AI and modern SaaS infrastructure to help schools deliver truly personalized education at scale. Our platform equips educators with real-time insights and flexible tools, enabling them to focus on what matters most-driving student growth and equity. We're not just building technology; we're driving innovation in an industry ready for transformation. At Kiddom, team members sit at the center of this effort, collaborating across engineering, design, research, and education to create experiences that push boundaries and unlock new possibilities for learners and educators alike. If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative. We're not just building ed-tech; we're disrupting an industry that's been slow to innovate. At Kiddom, Customer Success Leaders sit at the center, partnering with district administrators, school leaders, and educators to ensure technology translates into meaningful outcomes. By aligning closely with product, engineering, and GTM teams, they design and deliver onboarding, training, and support experiences that drive adoption, retention, and long-term impact in classrooms. If you thrive in ambiguity, love working in high-ownership cultures, and are energized by the intersection of human impact and next-gen technology, this is the place to shape something transformative.You will: Define the vision for customer success - Build and scale a strategy that ensures districts, schools, and educators achieve measurable outcomes with Kiddom. Drive adoption and retention - Partner with GTM, product, and curriculum teams to ensure customers not only implement Kiddom successfully but continue to expand their usage over time. Lead with impact - Shape programs that connect educators to insights, training, and support that translate into student growth and district-wide success. Build and scale a high-performing team - Recruit, develop, and coach a team of customer success managers and support specialists to deliver exceptional experiences. Transform onboarding and implementation - Reimagine how schools and districts adopt Kiddom, building streamlined, data-informed workflows that accelerate time-to-value. Champion the voice of the customer - Act as a critical partner to product and engineering, ensuring customer needs and feedback shape the roadmap. Operationalize success metrics - Define KPIs for adoption, engagement, retention, and NPS, ensuring data-driven visibility into team and customer performance. Represent Kiddom with senior district leaders - Build trusted partnerships with superintendents, administrators, and decision-makers, positioning Kiddom as a strategic partner. What we're looking for: 10+ years of experience in customer success, account management, or related roles, with at least 5 years leading teams in a SaaS environment. Proven track record driving adoption, retention, and expansion at scale in K-12, ed-tech, or similarly complex enterprise SaaS markets. Strong leadership and coaching abilities-you've built and scaled teams that consistently exceed targets and delight customers. Operational rigor-you can design systems, playbooks, and processes that bring clarity and consistency to a fast-moving environment. Executive presence-you're comfortable engaging with district and school leaders, building credibility and trust. Exceptional cross-functional influence-you can align customer success with product, engineering, curriculum, and GTM strategies. Passion for impact-you care deeply about education and want to shape technology that improves equity and outcomes for students. $100,000 - $160,000 a year Salary range is dependent on geographic location, prior experience, seniority, and demonstrated role related ability during the interview process. What we offer:Full time permanent employees are eligible for the following benefits from their first day of employment: * Competitive salary* Meaningful equity* Health insurance benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance* One Medical membership (in participating locations)* Flexible vacation time policy (subject to internal approval). Average use 4 weeks off per year.* 10 paid sick days per year (pro rated depending on start date)* Paid holidays* Paid bereavement leave* Paid family leave after birth/adoption. Minimum of 16 paid weeks for birthing parents, 10 weeks for caretaker parents. Meant to supplement benefits offered by State.* Commuter and FSA plans Equal Employment Opportunity PolicyKiddom is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, gender, sexual orientation, transgender status, national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws.

At Oyster House, we provide an exceptional dining experience with fresh seafood, great service, and a welcoming atmosphere. As we expand, we're looking for an experienced Director of Operations to oversee multiple locations, drive operational excellence, and ensure our brand's continued growth and success. Key Responsibilities: Oversee daily operations of multiple Oyster House locations, ensuring high service standards, food quality, and operational efficiency. Manage and lead a team of General Managers and staff to ensure seamless operations across all locations. Use P&L statements and financial data to optimize profitability, control costs, and improve operational efficiency. Oversee inventory management, ensuring accurate and cost-effective supply chain operations. Ensure compliance with health, safety, and sanitation regulations across all locations. Develop and implement staff training and development programs to maintain high performance and guest satisfaction. Monitor guest feedback through surveys, reviews, and direct interactions, resolving issues and enhancing customer experiences. Collaborate with marketing teams to promote the Oyster House brand, drive traffic, and manage seasonal promotions and events. Foster a positive work culture, focusing on team development, retention, and growth across all locations. Qualifications: Proven experience as a Senior General Manager, Director of Operations, or in a similar senior management role in the restaurant or hospitality industry (multi-unit experience preferred). Strong financial acumen and experience with P&L management. Exceptional leadership skills, with a focus on team development and operational excellence. Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and leadership. Ability to manage multiple priorities and thrive in a fast-paced environment. A passion for great food, exceptional service, and a high-quality guest experience. Benefits: Competitive salary and performance-based bonuses. Health and dental insurance options. Paid time off. Employee discounts across all locations. Opportunities for growth and advancement within the company. If you're an experienced leader with a passion for hospitality and multi-unit management, we'd love to hear from you! Join us and help shape the future of Oyster House.

The **Senior Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Senior Customer Operations Manager oversees a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Senior Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The salary range for this position is $65,000.00 annually **What You'll Do:** + Oversee Customer Operations Managers and other customer operations employees + Manage daily customer operations, fleet availability, and revenue generation for the assigned function + Lead and support processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolve customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champion productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engage in effective communication plans focused on building employee engagement in order to achieve business results + Conduct performance evaluations that are timely and constructive, where applicable + Participate in the recruiting process, as required + Provide management with various updates and indicators as requested + Remain current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality or Tourism experience preferred + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders across multiple functions and locations + Ability to influence + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team. + Ability to drive process and organizational change. + Ability to motivate teams and keep a positive attitude in a fast-paced environment. + Ability to work under minimal supervision with a goal-oriented mindset. + Ability to see the big picture and leverage critical thinking and decision-making skills. + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability. **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

We Are Committed to an Inclusive Workplace At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. The Manager of Event and Dining Operations, in support of the Director, will focus on upholding the museum's brand of excellence while ensuring the execution of visitor dining, hospitality, and events. The Manager shares an understanding of the logistics surrounding both internal and external events, and restaurant and café operations through a collaborative relationship with the food and beverage provider. In addition, they play a key role in ensuring the food and beverage experience complements and adds value to the full museum experience for the general visitors each day. Specifically, you will: Support internal event planners (i.e. - Advancement team) by ensuring smooth building operations by collaborating with internal service teams-such as facilities, security, AV, and retail-and submitting appropriate staffing requests, coordinating with the third-party food and beverage provider as necessary. Provide day-of-event on-site execution support for internal events (and external events as needed) As third-party vendor liaison (exclusive food and beverage provider, Constellation Culinary Group), assure successful integration with the museum in all aspects of facility rental and internal event operations. Foster a positive, proactive, and collaborative working environment between the Operator (third party food vendor) and the museum including, but not limited to the following departments: marketing, development/membership, learning and engagement, visitor services, retail, finance, executive office, and facilities. Assist as necessary to ensure that museum staff requests for internal catering are processed in an efficient, positive, and timely manner. Regularly review and attend internal and external (facility rental) events, to assure that continuous excellent customer service, quality, and a high level of professionalism are maintained by Operator, museum team members, and external contractors providing services. Ensure that facility rental and internal event operations are consistent with the Museum's mission and standards, particularly regarding sustainability and extraordinary visitor experience. Provide support to the Operator and museum team, as needed to assure they can operate effectively within the museum and with minimal disruption to other Museum operations. Facilitate the Museum approvals, as necessary, including menus, menu pricing, uniforms, signage, hours of operation, marketing materials, advertising, etc. Coordinate the Operator interface with the museum's facilities department to ensure that Museum-owned buildings, equipment, fixtures, furnishings, and facilities are properly maintained and serviced. Ensure that visitor feedback mechanisms are in place and are effective for all facility rental and internal event sales and operations and respond directly when appropriate on behalf of the museum. Regularly review facility rental and internal events and operations, to assure that consistent services and a high level of professionalism are maintained by the Operator. Oversee, and monitor the Operator's key performance metrics as it relates to visitor satisfaction in all areas, food and beverage quality and service standards, food safety and sanitation based on the Operator's contractual responsibilities and based on the museum standards. Use museum-developed evaluation instruments to determine results, corrective action, and continuous improvement. Perform other duties as assigned. Your background and experience include: Bachelor's degree or equivalent experience, with specialization in business, hospitality, and/or food services management preferred. Several (5) years of demonstrated successful experience in food services and/or the hospitality industry. Several (5) years of demonstrated successful experience in managing weddings and events. Understanding of and passion for the culinary and hospitality industry and providing an excellent guest experience. Proven knowledge of retail restaurants, public dining, food and beverage catering of all types, facility rental and event management services, operational policies, vendor management, vendor/operator contracts, and budgeting and financial management. Excellent leadership, organizational, communication, writing and interpersonal skills. Excellent facilitation, collaboration, and negotiation skills. Excellent skills with spreadsheet analysis and word processing software. Position and Compensation Details The salary for this position is $66,990. This position is Full-Time, Exempt, and 35 hours per week. This position is part of the AFSCME Local 397 bargaining unit. This position reports to Chief Financial Officer Physical requirements: Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus Able to regularly set up, adjust, and operate a computer/keyboard and other office equipment used to generate work/transmit data. Able to move items up to 30 pounds Able to remain stationary for up to seven hours Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. Institutional Requirements Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums. Adheres to the museum's code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest. Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum's staff, volunteers, and audiences. Maintains confidentiality. Adheres to all museum protocols, procedures, rules, and policies. Application Timeline Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected. What We Offer Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to: Free general admission to the museum for you and your immediate family Discounted guest tickets for admission Discounts on gift memberships Special staff tours and presentations from our curatorial and conservation teams Discounts at the museum restaurant, museum cafés, and museum retail and online stores We offer a comprehensive benefits package for employees including: Medical, dental, and vision benefits Fully paid short-term disability insurance, long-term disability insurance, and life insurance Health savings or flexible spending account program Retirement savings program with museum match Paid vacation, personal days, sick days, and holidays *Eligibility for certain benefits is based on a variety of factors including the employee's regular schedule and tenure.

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. The salary range for this position is $60,000.00 annually What You'll Do: * Responsible for daily customer operations and revenue generation for their assigned function * Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes * Resolves customer issues, ensuring a positive customer experience * Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) * Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) * Actively engages in effective communication plans focused on building employee engagement in order to achieve business results * Conducts performance evaluations that are timely and constructive, where applicable * Participates in the recruiting process, as required * Provides management with various updates and indicators as requested * Remains current on all administrative duties according to company policy What We're Looking For: * 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. * High School Diploma required, Bachelor's Degree preferred * Moderate proficiency in Microsoft Office Suite * Ability to collaborate with internal and external stakeholders * Flexible and adaptable; ability to work effectively in ambiguous situations * Excellent verbal and written communication skills * Ability to address and resolve customer service challenges * Results driven, ability to make decisions and help solve problems * Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team * Ability to drive process and organizational change * Ability to influence * Ability to motivate teams and keep a positive attitude in a fast-paced environment * Ability to work under minimal supervision with a goal-oriented mindset * Ability to see the big picture and leverage critical thinking and decision-making skills * Excellent organization, time management, delegation, and prioritization skills. * Courageous leadership and accountability What You'll Get: * Up to 40% off the base rate of any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Director of Cybersecurity Operations DEPARTMENT: Information Technology (IT) REPORTS TO: VP, IT Security & Compliance FLSA STATUS: Salaried/Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE We are seeking a highly experienced and motivated Director of Cybersecurity Operations (DCO) to lead our security operations team and oversee all aspects of our combined organizations' security operations. The ideal candidate will have a strong background in security management (both platform management and operating processes), IT risk mitigation, triage/analysis and incident response. This role will serve as a critical function to protect our company's assets, ensuring the safety of our personnel, and maintaining the integrity of our operations. As a DCO, you will be responsible for working closely with ITS&C leadership to develop ITS&C's daily Operations and Monitoring capabilities, maturing the company's delivery of operational security practices, and working with global technology, business, and 3rd party vendor teams. Working in conjunction with leadership from both the ITS&C and greater IT functions, your team will monitor and improve Legends' operations & cybersecurity footprint, help maintain legal, regulatory & GRC requirements, and be supported by ITS&C in your career path toward future roles. We are looking for an individual who is personable, comfortable working within a growing & supportive environment and capable of building processes within new and existing technologies to showcase cybersecurity to IT and company leadership. This position will play a crucial role in continuing to mature Legends' cybersecurity function toward greater IT risk management capabilities. Essential Duties and Responsibilities Provide expertise, analytic capability and operational skill to manage the Legends ITS&C Security Operations team. Develop IT SecOps runbooks, playbooks, operational techniques & improvements for IT security controls with the team. Lead development of security monitoring, threat hunting and operating procedures at the application, system, tenant, and venue level, using a combination of on-premise, cloud and vendor-supplied technologies. Work with 3RD vendor teams to manage 24x7 SOC/NOC operations, including penetration testing efforts and the establishment of notification and escalation paths for triaged events. Lead incident response and trouble resolution on complex issues. Lead the development of relevant, useful cybersecurity operations KPIs to track and communicate performance, coverage, and contribute to an identification of risk. Work with the VP ITS&C to evaluate industry developments, new security requirements, and mature company security processes to meet all emerging threats and needs. Mentor & develop Security Operations team capabilities, providing training, guidance and Tier III resolution of complex security issues. Maintain awareness of trends and development opportunities within the information security arena, including new threats, defensive capabilities, and technology developments. Qualifications To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience B.S. in Technology- or Business-related discipline, or equivalent experience Strong background and orientation with IT & cybersecurity requirements and internal controls 7-12+ years of experience within IT operations, cybersecurity or consulting functions, including familiarity with on-premises and cloud-based IT environments Familiarity with a variety of security platforms, including Bitdefender, Proofpoint, M365/Azure, Darktrace & others. Deep experience with scripting and coding languages such as PowerShell, Python, KQL, PHP & SQL Preference given to CISA/CRISC/CGEIT/CISSP/CISM & related/industry certifications, or willingness to pursue. Skills and Abilities Experience with managing cybersecurity requirements within IT and Data Privacy frameworks, such as NIST CSF, SOC(x), PCI-DSS and GDPR Demonstrated capability with developing IT communications to internal/external constituents and executive management teams. Effective communicator with an ability to translate security analyses into understandable, actionable elements. Proven ability to work constructively with IT, business and vendor personnel to provide input on improvements to cybersecurity toolsets and techniques. Solid organization and prioritization skills Personable approach and ability to work with remote IT company and venue personnel, contributing to a team environment with professionalism. Strong communication skills, both verbal and written COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: Remote Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Manager- Service/Repair in Philadelphia, PA Responsible for successfully managing all service and repair operations to ensure that the department functions profitably and exceeds the annual budgetary plan. ESSENTIAL JOB FUNCTIONS: * Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline. * Administers company safety program. Includes performing safety audits on a weekly basis and stressing the importance of safety to all employees. * Visits job sites and performs quality audits to ensure that repairs are being completed efficiently and in a cost effective manner. Expectation is for a manager to spend four hours a day in the field working with technicians and meeting with customers. * Uses accounting reports and Map Point to review route management and callbacks. Includes making necessary changes to improve profitability. * Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs. * Monitors the three callbacks in 30 days program and take a lead in keeping cancellations under 3%. * Works with Branch Manager and service and repair Sales Managers to address customers' needs. Communicates daily with customers that have down cars. * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements. * Maintains strong familiarity of company products by attending company training classes and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers. * Administer parts program for contract service and repair to meet budget expectations and customer satisfaction. * Performs other duties as may be assigned. EDUCATION & EXPERIENCE: * Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience * Requires a valid driver's license and a satisfactory Motor Vehicles Report. * Thorough knowledge of the elevator industry and general management methods within the elevator industry * Ability to define problems, collect data, establish facts, and draw valid conclusions * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

SPIRE BUILDERS DIRECTOR OF OPERATIONS THE PERSON Are you a strategic leader with a talent for operational execution? Do you thrive in an environment where you can turn vision into action, ensuring every detail aligns seamlessly? Are you someone who excels at problem-solving and managing multiple priorities while driving results? If you are a team builder and enjoy taking your construction wisdom & knowledge from the field to the command center, we want to talk to you! Our ideal Director of Operations is: * A Trustworthy and Confident Leader: You are a reliable, decisive individual who leads with integrity and earns the respect of your team. Your confident decision-making ensures both project success and team alignment. * A Self-Starter with a Can-Do Attitude: You take the initiative to address challenges head-on, inspiring others with your proactive, optimistic approach. Your positive attitude drives results and fosters collaboration. * Accountable and Results-Driven: You are tenacious in delivering outcomes, never stopping until goals are fully met. Your problem-solving ability and strong decision-making keep projects on track and ensure they are completed on time and within budget. * A Strong Leader: You excel in building and leading high-performing teams, empowering others to reach their full potential. With a coach mentality, you create a culture of growth, accountability, and teamwork. * A Detail-Oriented Communicator: Your attention to detail ensures every aspect of the project is executed with precision. Whether communicating with clients, stakeholders, or your team, you adapt your approach to keep everyone informed. * Ethical, Financially Savvy, and Process-Oriented: You operate with high integrity, are mindful of costs, and have a strong understanding of financials. Your process-driven mindset and tech-savvy nature enable you to streamline operations and support company growth. Our ideal Director of Operations is a confident, accomplished construction industry expert - someone with the proven experience to command respect and the drive to keep building what's next. You bring the credibility of a seasoned professional, paired with the curiosity and passion of someone who still has plenty of runway ahead. You excel in a fast-paced, hands-on environment, making an immediate impact by leveraging technology and AI tools to improve operational efficiency, drive company growth, and ensure every project is delivered with precision and financial discipline. Your unwavering commitment to customer satisfaction and cost management strengthens client relationships and reinforces Spire Builders' reputation for excellence. If you're ready to lead boldly, inspire others, and help shape the next chapter of Spire Builders, we want to meet you. RESPONSIBILITIES The responsibilities of the Director of Operations role include, but are not limited to: Operational & Process Management: * Oversee daily operations and ensure smooth execution of tasks in both the office and field (customer sites). * Lead process improvements, creating and implementing efficient systems. * Implement and oversee new systems to optimize processes. * Ensure projects stay on track, on time, and within budget. Strategic & Financial Oversight: * Collaborate with ownership on strategic growth plans for luxury and custom homes. * Participate as a key member of the executive team to implement tactics consistent with the strategic growth plans. * Work closely with financial operations, legal, budgeting, and forecasting to help drive profitability. Field & Office Operations: * Work closely with the CEO to integrate the field execution and internal operating systems. * Oversee office operations, including documentation and billing of all change requests, project profitability reporting, and timely invoicing & collections. * Preside over field supervisors to ensure delivery of the highest quality homes and renovations consistent with Spire standards. * Prepare/manage estimating for all new projects. Client & Vendor Relations: * Communicate directly with customers and participate in contract negotiations and reviews. * Work closely with all vendors and subcontractor relationships to ensure timely delivery, quality, and pricing optimization. Culture & Team Development: * Foster a positive company culture and promote teamwork and collaboration. * Encourage continuous personal and professional growth for the team. * Build strong relationships within the company to drive success. This is full time, primarily in-person position based in Paoli, PA (hybrid - one remote day per week). Includes occasional travel to build sites within a 35-50-mile radius including Philadelphia Metro Area QUALIFICATIONS Required: * 5+ years of operational project management experience, overseeing complex, custom projects from start to finish * 10+ years of experience in the construction industry (residential favored), with hands-on experience managing construction projects from corporate/home office setting * 15+ years of professional experience with a proven track record of success * Multi-departmental leadership in a business of 10M+ revenue ideal) * Has implemented and maintained scalable software and business solutions Preferred: * Minimum 5 years of leadership experience at the C-suite level, driving strategic vision and business growth * 10+ years of project management experience, with a focus on delivering high-quality projects on time and within budget * Strong background in residential construction, including custom and luxury home projects * Experience implementing AI technology to enhance operations and project management processes * Demonstrated ability to thrive in a fast-paced entrepreneurial environment. Desired: * 10+ years of high-end residential construction experience, with a focus on luxury and custom homes * Previous experience as a business owner, with a deep understanding of business operations and growth strategies * Hands-on experience with estimating software in the construction industry * Skilled in contract negotiation, bidding, and compliance with laws and licensing requirements THE COMPANY - SPIRE BUILDERS At Spire Builders, we are a full-service construction management company specializing in magnificent custom luxury homes, additions, and renovations. With almost two decades of industry experience and a strong portfolio of successful projects, we are committed to delivering exceptional results for our clients. Our focus on budget transparency, quality craftsmanship, and client satisfaction has earned us a respected reputation in the industry. WHY WORK WITH US? * Exceptional Opportunity: Join Spire Builders as a Director of Operations to build and develop teams with a player-coach mindset. * Unique Approach & Relationships: Build glamorous custom homes using our proven, in-house knowledge, creating lifelong client relationships. * Integrity & Transparent Pricing: Deliver homes with integrity, transparent pricing, and consistent quality time after time. Join a team that values contribution, innovation, and purposeful building. * Expertise & Innovation: Work with a builder with experience in managing every sub-trade, delivering multi-million-dollar custom homes, and renovations resulting in a highly referenceable & passionate base of customers. * Collaborative & Dynamic Environment: Thrive in a fast-paced, entrepreneurial atmosphere, working directly with a passionate owner and executive team in a non-corporate setting that promotes personal and professional growth. Our Core Values: Integrity * We are honest, transparent, and committed to doing what's best for our clients. * Our integrity allows us to collaborate with the build team to bring our clients' visions to life. * We may stumble and fall but we get right back up, we will admit our shortcomings and make it right. * Our unparalleled commitment to our clients sets us apart from others in the industry. * We keep focus on the needs of our employees and subcontractors to keep morale and quality high resulting in a better experience for our clients. Innovative Craftsmanship * We strive for excellence through our attention to detail, creative and collaborative problem-solving, and implementation of the latest in building techniques. * Spire never settles for the ordinary solution. We are always pushing the envelope; balancing the new with the old, the innovative with the proven, to build unique homes that will last for generations. Teamwork * We encourage individual ownership but work as a team because we know that true success only comes when we work together. We value the expertise, individuality, and contribution of all colleagues, working collaboratively and in support of each other, in pursuit of shared goals. * We believe that the whole is greater than the sum of its parts. While keeping ourselves individually invested and accountable, we know that TEAMWORK MAKES THE DREAM WORK. When we are all pulling in the same direction, no obstacle is too great to overcome. Compensation: $150K - $275K total compensation, including bonuses to be based on a combination of personal and company goals to be mutually agreed to. Benefits: Health & Dental Insurance, Maternity & Paternity Leave, PTO, Bereavement Leave, Paid Holidays, 401K, Direct Deposit, and an opportunity to help us build our future benefits and comp package together. Ready to make an impact and build something extraordinary? Ready to innovate with imagination? Apply now and join the Spire Builders family! JOB CODE: Spire Builders

Full-time Description Are you the type of leader who thrives on turning vision into structure - transforming big ideas into scalable, repeatable success? Do you find energy in optimizing how teams work, building systems that empower creativity, and driving progress through precision and purpose? We're looking for a Director of Operations to join our Leadership Team - the strategic engine that keeps our people, processes, and projects aligned. In this role, you'll partner across departments to strengthen SendingCell's operational backbone, enhancing systems, tools, and workflows that support sustainable growth. You'll lead a small, dynamic team and collaborate directly with the CEO to ensure every initiative runs efficiently, every goal is supported by smart infrastructure, and every win moves us closer to our vision. At SendingCell, we believe in creativity, connection, and collaboration. You'll work with a passionate team that brings innovative solutions to life for some of the most respected names in Life Sciences. This is your opportunity to lead from the center - creating the operational clarity and momentum that fuel meaningful, lasting impact. Core Responsibilities: Oversee the Operations function including managing the Operations budget, staff and working cross-functionally to investigate and recommend key areas of business process improvement to achieve efficiency in day-to-day operations Drive operational initiatives from concept through implementation (e.g. the implementation of HubSpot CRM), including change management, communication, and training Partner with Finance to drive adoption of improved workflows and technology solutions (ERP, CRM, etc.) Steward the client contracting process (MSAs, CDAs, SOWs, etc.), ensuring appropriate internal review and risk escalation Lead the internal IT function including managing the IT budget, staff, ensuring secure, reliable, and efficient technology operations Oversee relationships with external IT vendors and ensure compliance with cybersecurity and data privacy best practices Develop and maintain the company's technology roadmap to align with business goals Maintain a centralized repository of key client requirements and compliance parameters to ensure compliance with client agreements Oversee the client on-boarding and sustainment processes including client questionnaires and sustainability initiatives Requirements 7-10 years' experience in operations or project management roles within life sciences agencies or professional services organizations Proven proficiency in change management and process improvement methodologies. Advanced skills in Microsoft Office and ERP systems (preferably Microsoft Business Central or Dynamics 365) Experience implementing or managing systems such as HubSpot, Smartsheet, and Monday.com Familiarity with generative AI tools (e.g., ChatGPT or other LLM applications) Demonstrated ability to manage multiple concurrent projects, prioritize effectively, and adapt to changing needs Soft skills: Strategic, cross-functional leader with strong team development, analytical, and data-driven decision-making abilities; highly organized, detail-oriented, and proactive with excellent communication, collaboration, and problem-solving skills; adept at managing multiple priorities and adapting to changing needs. You'll be joining a team that values collaboration, curiosity, and getting things done together. Every improvement you make - every system, process, and connection you strengthen - helps our teams work smarter and our ideas shine brighter. If you're looking for a role where your leadership and operational know-how truly make a difference, we can't wait to meet you.

What you'll do: Business Leadership Develop, implement, and manage annual revenue plans to ensure business units deliver on targets. Revenue development and expense management of all retail business units: gift shop, photo, and lessee sales. Expense management of all front-of-house operating business units: guest services, guest experience/programming, safety, parking, and housekeeping. Management of food & beverage profit and loss for concessions and catering with third-party business partner Aramark. Provide ongoing monitoring and reporting of business unit performance and goal attainment. Recommend shifts in strategy and tactics to deliver on KPI goals and plan attainment consistently. Oversight of third-party partners, managed by subordinates: Front and back-of-house security, Sunstates Security Landscaping and snow removal, Elite Landscaping Housekeeping, Aramark Parking, LAZ Drive maximum revenue & profit potential through routine research and development of new revenue-generating concepts. Engage in strategic planning, positioning the revenue and operations departments to contribute towards and support long-term property goals. Bring a spirit of collaboration and service to the position, applying unique perspectives and insights to accomplish cross-functional objectives; cultivate opportunities for revenue growth and guest satisfaction from counterpart initiatives. Partner with the executive revenue team and divisional revenue leaders at other Herschend Enterprises properties to champion and employ best practices. Service Leadership Model a spirit of guest advocacy, serving as an unbiased, empathetic representative for guests and their needs. Translate guest needs and wishes into business/service opportunities by identifying and manifesting solutions. Deliver exceptional guest service, ensuring that service is friendly, prompt, informed, and exceeds customer expectations. Cultivate and lead a team of “guest-first” professionals who are others-focused, warm, and welcoming, and inspire the Aquarium Team to “create memories worth repeating.” What you'll bring: Bachelor's Degree required in business or a related field. Minimum of 10 years of progressive experience in hospitality, for-profit attractions, theme parks, museums, or sports franchises, with leadership, operations, and revenue/retail responsibilities. Highly motivated with strong retail business acumen and exceptional leadership skills. An entrepreneurial spirit able to find opportunities and leverage them for gain. Ability to inspire and motivate property stakeholders towards a shared vision Ability to accept feedback and sell ideas that will improve the business Committed to the enjoyment of our guests, the success and development of our teams, and the collective good of the property. Business leadership demonstrated through patience, kindness, trust, unselfishness, truthfulness, forgiveness, dedication, and humility. Highly organized with strong verbal and written communication skills. Ability to work one weekend day per week and holidays. Ability to travel out-of-state two to three times per year for corporate meetings Advanced Microsoft Excel skills and quick adoption of technology Who You Are: You strive for excellence in all you do and lead by example. You are friendly and communicate effectively with employees at all levels. You are excited about joining a company that operates as a team, working together to achieve shared goals. What you'll get: Base salary ranging from $115k-$125k with 25% annual bonus potential Comprehensive benefits plan through Cigna 2 weeks' vacation, 1 week personal time, 1 week sick time, 8 paid holidays; all based on a full calendar year 401(k) with company match and Profit-Sharing Plan after 3 months of service Day one access to fully funded tuition and tuition assistance programs through our GROW U program Free admission and 24 General Admission tickets annually, to be used by family and friends Complimentary tickets to local attractions when available 30% Discount in our Retail and Photo areas and in-house food vendors Training and development Special Requirements: Successful completion of pre-employment background check Allergies related to animals or plants, which might interfere with the ability to work, must be controlled by medications or protective equipment. Ability to speak, read, and write effectively in English Ability to operate a computer and keyboard Ability to sit and stand for extended periods of time About us: As a Herschend Family Entertainment property, Adventure Aquarium is in the business of creating memories worth repeating by greatly exceeding guest expectations, serving others, creating emotional connections, and seeking constant improvement. Stewardship, guest satisfaction, and team member satisfaction are our core areas of focus. We aim to be a great place to work for great people by leading with patience, kindness, humility, respect, unselfishness, forgiveness, truthfulness, and trust. Together, we will create emotional connections that will last a lifetime! Adventure Aquarium, A Herschend Family Entertainment Property, maintains a continuing policy of non-discrimination in employment. Herschend is an equal opportunity employer and complies with all applicable laws prohibiting discrimination based upon race, color, sex, age, religion, national origin, gender identity, sexual orientation, as well as any other category protected by law. Furthermore, it is our policy to provide equal opportunity to individuals with disabilities and protected veterans in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of non-discrimination shall include, but not be limited to, the following employment decisions and practices: recruiting, hiring, promotions, demotions or transfers, layoffs, recalls, terminations, rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! At Uncommon Schools, we know running exceptional schools takes more than great instruction-it also takes exemplary operations! Uncommon Schools' operations leaders work passionately to ensure that our faculty maximizes time and energy on student achievement. They design, implement, and refine systems that anticipate the needs of the school community. As service-oriented leaders, they tackle problems, share standard methodologies across campuses, and respond to urgent needs. They partner to build an academic and cultural environment that supports our ultimate goal: ensuring that every student will earn a college degree. The Director of Operations Fellow is a full-time position that prepares you to become a Director of Operations (DOO) of an Uncommon school. As DOO, you will lead a school in partnership with the Principal, working together to ensure your students receive an exemplary education. The DOO Fellowship is based on a foundation of four core elements that are aligned to the competencies of Uncommon leaders. Each element is designed to build Fellows' capacity towards becoming effective DOOs. These include Professional Development, Experiential Learning, Practical Application and Reflective Practice. The DOO Fellowship typically lasts one year; however, the length of time will vary based on open positions and DOO Fellow readiness. Fellows should expect to work in multiple locations and gradespans within the region. Fellow placement is based on the region's needs as well as Fellows' growth areas and matching them with host DOOs to best support their development. Professional Development All Fellows will attend a series of professional development workshops throughout the Fellowship. The subject matter of these workshops is grounded in the leadership competencies that DOOs are evaluated and developed on. Experiential Learning Feedback and coaching, especially when individualized, are critical tools that will support the Fellow's growth as a leader. Fellows will engage in experiential learning activities, and receive feedback targeted at their individualized areas of growth. Experiential learning activities include: submission of weekly deliverables; on-site coaching with real-time feedback; and practice clinics where fellows will engage in case studies, role plays, and problem solving exercises. Practical Application Fellows are placed at an existing Uncommon school and serve as full-time members of the school's operations team. They engage in operations work at their host school, tackle school or regional-based operations projects, and conduct observations and analysis of operational systems. Fellows are responsible for completing a variety of pre-determined deliverables that expose them to all of the key components of DOO work. Practical application includes an Immersion in which the Fellow acts as DOO in place of their host DOO for 4-6 weeks. During this time, their host DOO is offsite and the Fellow is acting DOO and co-leads the school alongside the Principal. Reflective Discourse The Fellowship will create space at in-person sessions for reflective discourse, so that Fellows can learn from their own experiences and those of others in the cohort. Fellows will also be supported in developing a reflective practice, where they will codify their learning through written reflections and create plans to make their growth and development actionable. * Passionate commitment to the mission of Uncommon Schools; * Passionate commitment to improve the minds, characters, and lives of students both in and out of school; * Ability to strategically manage and prioritize time and tasks effectively to fully meet the needs of their school, with a lens towards systems thinking; * Ability to thrive in a fast-paced environment; flexible, able to work autonomously as well as take direction as needed; * Comfort with managing ambiguous situations and moving to clarity/solution; * Ability to learn something new and/or "do what it takes" to ensure the school receives high-quality operations despite obstacles; * Proactive, strategic problem-solver who is able to work successfully in a fast-paced environment, often while balancing competing priorities; * High-quality communication and relationship-building skills with multiple partners including teachers, students, families, vendors, and colleagues; * Ability to have difficult conversations in a respectful manner; * Excellent computer skills, including Microsoft Office, Word, Excel and Access; * Dedication to self-reflection and continual professional growth; approaches every experience as a chance to learn and grow and understands that introspection and the outward expression of that learning is essential to leadership; * School-based or other educational experience preferred; * Required experience: * 4 or more years of work experience; * At least 1 year of experience in operations leadership (experience in K-12 school operations is preferred) * At least 1 year of experience coaching, leading, and/or managing others (e.g., Special Projects Manager, Associate Director of Operations, Instructional Leader, or other equivalent experience); * Project planning experience, with proven ability to see large projects through to completion; * A Bachelor's degree. Our people are what make us Uncommon. Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation Compensation for this role is between $101,000 to $107,100. Most candidates who meet job description requirements will receive an offer of $101,000. Starting pay is determined using various factors including but not limited to relevant professional development, education certifications, and tenure with Uncommon Schools. Benefits * Generous paid time off inclusive of sick time, paid holidays, and 10 weeks of paid breaks (Spring, Winter, and Summer). * Extensive, best-in-class training and development * Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA) * Financial Planning * New Jersey Pension program * Paid leave of absence options (parental, medical, disability, etc.) * Mental health and counseling support + wellness benefits * A detailed list of all benefits is located HERE. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email *******************************.

Overview Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value. The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules. Position Overview The Vice President (VP) of Commercial Operations for Dermatology will lead all strategy, operations, analytics, and executional support functions enabling the success of the Dermatology business unit. Reporting directly to the General Manager, this individual will serve as a key member of the Dermatology Leadership Team, driving operational excellence, commercial performance, and cross-functional collaboration across Sales, Marketing, Market Access, and Medical Affairs. The VP will oversee a multidisciplinary team covering commercial insights, forecasting, sales operations, incentive compensation, CRM and BI systems, marketing operations, and data science. This role requires a visionary and pragmatic leader who can translate business strategy into operational plans, build scalable capabilities for future launches, and drive data-driven decision-making throughout the organization. Key Responsibilities Strategic Leadership • Partner with the General Manager and brand leads to define and execute the Dermatology franchise commercial strategy. • Serve as the primary liaison between corporate functional centers (Finance, IT, Data Science, Market Access) and the Dermatology BU to ensure aligned priorities and seamless execution. • Develop and operationalize strategic plans for commercial readiness, lifecycle management, and portfolio expansion through 2026 and beyond. Commercial Operations & Enablement • Oversee the planning and execution of all commercial operations functions, including: o Sales Operations: Incentive design, field alignment, targeting, and sample operations. o Market Access Operations: Payer analytics, contracting operations, patient services, and access reporting. o Marketing Operations: Meeting planning, convention execution, digital operations, and marketing logistics. o Forecasting & Insights: Business analytics, forecasting, and performance reporting. • Drive operational rigor through KPI development, business reviews, and performance dashboards. Data, Systems, and Analytics • Lead the integration of advanced analytics, CRM, and BI systems (in partnership with BIS and Data Science) to enable real-time insights and predictive modeling. • Embed AI tools and capabilities into key processes and workflows to improve efficiency, decision-making, and business outcomes. • Ensure high-quality, compliant, and harmonized commercial data infrastructure across the Dermatology organization. • Champion data literacy and analytical decision-making across the commercial team. People Leadership • Lead, coach, and develop a team of senior directors and managers across functional disciplines, fostering a high-performance and collaborative culture. • Drive organizational design and workforce planning for evolving commercial needs (e. g. , open and 2026 roles in Insights, Sales Ops, Market Access Ops, and BI). • Build succession plans and talent pipelines for future leadership growth. Qualifications • Bachelor's degree required; MBA or advanced degree preferred. • 15+ years of experience in commercial operations, business insights, or related functions within the pharmaceutical or biotechnology industry. • Proven track record of building and leading multi-functional operations teams in support of specialty or rare disease franchises. • Deep understanding of field force effectiveness, forecasting, CRM systems (e. g. , Veeva, Salesforce), data strategy, and market access analytics. • Exceptional communication, influencing, and stakeholder management skills across senior leadership levels. • Demonstrated ability to balance strategic vision with hands-on operational execution. Leadership Attributes • Strategic Integrator: Connects insights, analytics, and operations into a unified commercial execution model. • Enterprise Collaborator: Navigates complex matrix environments and aligns cross-functional teams toward shared goals. • Change Leader: Anticipates business evolution and proactively designs scalable systems and processes. • Talent Developer: Inspires, mentors, and empowers a high-performing, diverse team. Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required. Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer. We Respect Your Privacy Learn more at: *********** incyte. com/privacy-policy The Incyte hiring organization processes your personal data to manage your job application in order to enter into an employment relationship with you if you are the successful candidate. During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process here. You may have the right to access, delete, restrict, edit, move, or object to the use of your personal data. You may also have a right to report concerns to the authority responsible for data privacy in the country where the position is based or where you live or work. You can learn more about Incyte's data protection practices here. By accessing this link you can learn about the types of personal data we collect, how we use it, whether collection and processing is optional, sources of the personal data we process, how it is shared, where it is stored or transferred to, how long we keep it, and contact information for Incyte, Incyte's data protection officer, and your supervisory authority (if applicable). Please contact privacy@incyte. com if you have any questions or concerns or would like to exercise your rights.

The Director of Business Operations - Transactional, is responsible for leading the provision of financial and operational support for our transactional legal practices, including the Business Law and Intellectual Property departments and our Ancillary Business Units. The Director will lead the Business Operations team which is the main liaison between Finance and the legal practices, and is responsible for driving profitability and providing financial oversight to their respective legal practices. This position will report to the Chief Financial Officer, and will have managerial responsibilities. 12+ years of financial experience, preferably in a law firm or professional services environment. Bachelor's Degree is required (Finance, Accounting, or Business); MBA or related Master's degree preferred. Ability to listen and communicate with a high level of proficiency and professionalism while interacting with firm management. Must be comfortable articulating difficult topics clearly and concisely to superiors as well as subordinates. Strong financial planning and analysis background is required. Previous experience in law firm business operations is highly preferred. Lead Business Operations team in providing financial oversight for legal department and practice chairs, including planning and ongoing management against financial and non-financial goals and metrics to assist practices in meeting firm expectations. Partner with the various administrative functions within the firm, including Finance, Case Management, IT, etc., to provide insight and guidance into the business and ensure the operational needs of the business are being met. Partner with Data Analysis and Financial Planning & Analysis teams on various projects and recurring processes, including but not limited to, annual budgeting, monthly P&L analysis, and management reporting. Partner with Director of Pricing & Profitability to leverage profitability models and market intelligence for evaluating and recommending changes to new and existing fee arrangements, and to build client relationships aligned with firm strategy. Lead integration efforts for lateral acquisitions related to onboarding of clients, matters, rates, etc. Provide oversight, leadership and mentoring to Business Operations team to develop team members' skills and abilities for furthering the team's mission.

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************