Director of Client Operations
Operations manager job in Denver, CO
Premise Health is Different on Purpose
Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.
Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit ***************************
This position oversees and directs the operations management of multiple employer worksites across all lines of health and fitness related services within a geographic area. Is a subject matter expert and provides expertise managing and mentoring Health Center Leadership staff.
This is a Full Time, Remote,Director of Client Operations role within the Denver, CO area.
What You'll Do
•Serves as main client contact on strategic integration and expansion opportunities, maintaining strategic focus on client satisfaction and value added strategies and demonstrates the ability to proactively identify client needs related to healthcare trends.
•Identifies processes to improve overall performance of health centers and defines innovative measurements of performance standards to integrate corporate strategies.
•Demonstrates strong business acumen and knowledge of staffing, capacity, ROI, budget, margins, service and product offerings, to implement and drive strategic and relevant operational outcomes.
•Strategically identifies and solves complex problems effectively with an emphasis on developing proactive approaches utilizing internal (corporate and regional) support.
•Identifies and requests participation from corporate departments in strategic meetings as client needs dictate.
•Owns client/site meetings, committees, and task forces to support strategic initiatives and goals.
•Operational lead on implementations post-go-live.
•Coordinates and productively facilitates communication across virtual sites and effectively navigates through multilayer client relationships (vendors, consultants, etc).
•Demonstrates the ability to effectively manage complex multiple lines of service and clients.
•Provides effective leadership, coaching, and mentoring at the site level.
•Builds talent to proactively manage additional LOS.
•Participates in sales process.
•Escalation point for clients.
•Consults with Medical, Legal or Compliance departments regarding regulations, practices act, practice law, certification requirements etc.
•May be asked to complete ad hoc projects.
•Manages site level supervisors.
•Owns the client/site meetings, committees and task forces to support strategic initiative and goals; identifies and asks for participation of corporate departments in strategic meetings as client needs dictate.
•Coordinates and communicates across virtual sites and shares best demonstrated practices with peers.
•May be asked to complete ad hoc projects.
•Oversees the management of up to 15 health centers with multiple lines of service.
•Manages the relationship of up to 10 clients.
•Manages a portfolio of $2M - $10M in Gross Annual Revenue
•Manages (direct and indirect) up to 10 - 50 FTEs.
What You'll Bring
•Bachelor's degree in a related field preferred or equivalent experience.
•7+ years' experience in a business environment or related industry, managing others
•Experience managing virtual teams
•Healthcare experience managing in a medical, pharmacy, fitness or other similar environment preferred.
•Experience in an Operations function desired
•Prior budget and P&L responsibility desired
•Demonstrated experience with medical information management systems
•Demonstrated process or efficiency management.
•Strong Excel, PowerPoint, Word and Outlook skills required
•Strong written, verbal and presentation skills required
•Excellent demonstrated follow up skills & attention to detail
•Ability to work both independently and as a team member
•Strong relationship building skills
•Ability to interact at all levels of the organization (both internal and external)
•Demonstrated strong leadership skills
•Demonstrated adaptability and ability to manage change
•Knowledge of Workers' Compensation, Medicare and/or clinical standards of practice preferred.
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: ****************************************
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
Premise provides its reasonable and genuinely expected range of compensation for this job of $100,000.00 - $160,000.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors. This position is eligible for a performance bonus that is based on client service expansion. In addition, this position is eligible for an Annual Performance Incentive that is a percentage of base salary and awarded based upon individual annual evaluation and company financial performance.
For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will be included in the company's Open Time Off plan and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above.
This posting is anticipated to close within 90 days of 10/13/2025.
Should you have questions regarding this job posting, please contact ***********************.
Manager, Claims Operations - Auto Non Injury Core and Express
Operations manager job in Colorado Springs, CO
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are hiring an Auto Non Injury Express and an Auto Non Injury Core - Manager, Claims Operations.
As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position.
What you'll do:
Inspect and review quality of claim files and provide feedback to employees as appropriate.
Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners
Build conditions for success removes obstacles, leads and champions change.
Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
Handle escalations and make appropriate decisions based on the policy.
Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.
Hire, develop, and coach claims employees for results delivery.
Consistently coach employees on claims handling and find opportunities to improve overall process and engagement
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
2 years of direct team lead, supervisory or management experience.
Experience using and interpreting data to make decisions.
Demonstrated leadership, initiative, customer service and/or claims handling skills.
Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
What sets you apart:
Current experience as a Claims Manager or Supervisor
2+ years handling Complex Non-Injury Auto coverage and liability decisioning
2+ years physical damage and/or auto injury claims experience
Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals
US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $103,450- $197,730.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyAssistant Operating Director
Operations manager job in Colorado Springs, CO
Colorado Springs, CO (W. Denver, CO Office Location) | Full-Time | Leadership Role | $62,500 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture.
Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
Share on-call rotation with office leadership.
Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
Oversee scheduling operations to ensure timely coverage and an excellent client experience.
Respond to client escalations with urgency, professionalism, and empathy.
Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
Ensure state-required supervisory visits are completed (as applicable).
Serve as a backup for client assessments when the Operating Director is unavailable.
Qualifications
Bachelor's Degree preferred but not required, high school diploma or equivalent required.
2+ years of experience in management, leadership operations, or human resources.
Experience hiring, recruiting, training, scheduling, and supervising staff.
Leadership experience within the healthcare or home care industry.
Ability to work autonomously in a fast-paced environment.
Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
Valid driver's license and auto insurance.
High proficiency with technology, especially Google Workspace.
High attention to detail and exceptional follow-through skills.
Strong communication and interpersonal skills.
Compensation & Benefits
$62,500 starting salary
Growth Bonuses
Medical, Dental, Vision benefits package.
12 days of PTO annually.
Phone stipend.
Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You'll Love This Role
You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
You will directly shape staff performance, team culture, and client experience.
You'll grow in leadership through hands-on coaching, development, and operational oversight.
Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters.
If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
Plant Manager
Operations manager job in Commerce City, CO
The Wilbert Group, which is part of Marmon Holdings, Inc., a Berkshire Hathaway Company. The Wilbert Group is a leading precast concrete manufacturer and service provider, catering to the funeral service, building trades, and agricultural sectors. Our comprehensive range of top-tier concrete offerings encompasses burial vaults, monuments, lawn crypts, columbarium niches, septic tanks, retaining walls, storm shelters, and agricultural precast products. Based on the diverse offerings, a wide range of rolling assets are required ranging from forklifts, construction equipment, trailers, light, medium and heavy-duty vehicles. Operating from numerous manufacturing plants, warehouses, monument production facilities, a casket manufacturing plant, we are dedicated to delivering unparalleled products and services.
Overview
Responsible for supervising the daily operation of concrete vault manufacturing, graveside services, crematory, mortuary transport, monuments, & delivery to ensure all employees strive to meet the standards set forth by the company for Safety, Quality, Efficiency, Preventative Maintenance and Housekeeping.
Essential Job Functions
Oversee daily scheduling of all departments, managing manufacturing and delivery labor hours. Monitor costs and expenses, explaining month-to-month variances.
The Wilbert Group is committed to maintaining a safety-first culture, ensuring the well-being of our employee partners, clients, and community. We prioritize safety in all aspects of our operations and expect employee partners to uphold these standards. Ideal candidates will demonstrate a strong understanding of safety protocols, a proactive approach to risk management, and a dedication to fostering a safe work environment.
Coordinate daily production on the shop floor, ensuring the necessary resources (parts, supplies, tools and equipment) are provided for efficient and effective production of goods.
Responsible for monitoring and correcting any quality issues in both our products and graveside services. Work with our suppliers to optimize concrete mix/strength and minimize product cost.
Assist Regional Manager in developing and implementing continuous process improvements, specifically related to efficiency, safety & housekeeping. Help implement Lean Manufacturing Concepts.
Make certain that all State, Federal and Company safety requirements are current and adhered to including employee training and necessary meetings. Maintain compliance with all OSHA and DOT requirements.
Manage all department's purchasing, warehousing and inventory control of both raw and finished goods. Responsible for contacting vendors, ordering parts & supplies and monitoring lead times to ensure deliveries of these materials meet demand. Conduct bi-weekly and monthly inventory-counts and assist in reconciling variances.
Manage all department training, expectations, discipline and evaluations in accordance with Company policy and State/Federal law.
Along with the Regional Manager, coordinate the Maintenance & Repair of the company's facilities, equipment & vehicles.
Physically assist in any manufacturing/delivery or customer service activity/issue as required.
POSITION REQUIREMENTS
Prefer a minimum of 2 years in the precast concrete industry, including experience in production scheduling, dispatching, purchasing, safe work procedures and practices.
HS Diploma or GED required.
Prior experience managing people, production, equipment and/or maintenance.
Preferred Knowledge, Skills and Abilities
Precast, concrete batch or construction experience.
Manufacturing or batch operations
Lean Methodologies
Some basic accounting knowledge.
Some basic mechanical skills
Good interpersonal skills. Ability to establish and maintain effective relationships with staff, employees, and managers.
Ability to present facts and recommendations effectively in oral and written form.
Must have a solid understanding of MS Office software and Google.
NOTE: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Prom Store Manager
Operations manager job in Denver, CO
Store Manager - Mimi's Prom Denver
Full-Time | Salary + Health Benefits, PTO, 401(k), Bonuses
About Mimi's Prom:
Mimi's Prom is Denvers hottest new Prom & Homecoming store - with the largest selection, newest styles, and most unforgettable experience in the Rocky Mountain region.
We don't just sell dresses - we create confidence, celebrate moments, and make magic happen every day.
The Opportunity:
We're looking for a motivated, positive, and people-driven Store Manager to lead our Denver prom team through the excitement of prom season and beyond!
This is a fast-paced, hands-on leadership role perfect for someone who loves fashion, thrives on energy, and inspires others to shine.
What You'll Do Snapshot:
Team leadership & development:
Recruit, train, and coach stylists to deliver exceptional service and achieve sales goals.
Foster a motivating, upbeat team culture with daily encouragement and accountability.
Conduct regular evaluations and coaching sessions to drive performance.
Sales & Customer Experience:
Lead the sales floor with energy, positivity, and professionalism.
Uphold Mimi's standards for customer experience and presentation - every stylist, every sale, every moment.
Support stylists in closing appointments, overcoming objections, and adding accessories.
Operations & Scheduling:
Build and manage team schedules, ensuring optimal coverage and productivity.
Oversee store presentation, closing duties, and cleanliness standards.
Maintain POS system accuracy, appointment flow, and daily operations.
Accountability & Reporting:
Track key performance metrics including close ratio, reviews, and sales goals.
Meet weekly with ownership to review results, initiatives, and staff development.
Events:
Coordinate oversight of influencer events, photoshoot collabs, and in-store promotions.
What We're Looking For
2+ years of retail management or sales leadership experience.
Confident leader who thrives in a fun, high-energy environment.
Strong communication and organizational skills.
Passion for customer experience, team development, and detail.
Full time position - weekend availability is a must.
Perks & Benefits
Salaried position
Health benefits, PTO, 401(k)
Bonus potential at season's end based on goals and metrics
Travel opportunities to national Prom Market events
Employee discounts and incentive programs
Why You'll Love It Here
At Mimi's, you'll be part of something bigger - a family owned, woman led, company that celebrates every milestone and empowers our team to grow.
Our stores are vibrant, fast-moving, and full of life. You'll lead a team that creates unforgettable memories for our shoppers (while having fun doing it).
Ready to bring the magic to Mimi's?
Apply today and help us make Prom 2026 unforgettable.
Assistant Operations Manager
Operations manager job in Lakewood, CO
The Operational Pulse for Colorado's Leading Home Efficiency Team
Compensation: $65,000 Base Salary + Performance Bonus ($10,000 - $15,000 target)
Target Total Comp: $75k - $80k
The Opportunity
Are you a logistical mastermind who also loves people? Do you thrive on solving puzzles like ensuring the right technician gets to the right job with the right materials while ensuring the homeowner has a 5-star experience?
We are Colorado's leading expert in comprehensive home efficiency from residential electrification and natural cooling to energy audits and insulation. As a local, family-owned, and veteran-operated company, we take pride in serving our Colorado community with respect, dependability, and high performance.
We are looking for an Assistant Operations Manager to act as our operational hub. You will ensure our field teams run smoothly and profitably, while serving as the trusted point of contact for our customers.
Why You'll Love Working With Us
Local & Family-Owned: We aren't a faceless corporation. We are a local team that cares about our reputation in the Denver area. Your planning helps us deliver the quality service our neighbors expect.
Investment in You: We believe in continuous improvement. You will have access to structured training programs, both in-house and via third-party industry partners, to sharpen your leadership and operational skills.
Operational Impact: You hold the keys to profitability. By reducing wasted trips and maximizing technician billable time, you directly impact the bottom line.
The Voice of Trust: You aren't just moving trucks on a map; you are the friendly, reliable voice that homeowners appreciate when they need updates or scheduling help.
Your Mission
Reporting to the General Manager, you will manage the heartbeat of our field operations.
Air Traffic Control with a Human Touch: Manage all scheduling to ensure the right technician arrives at the right job at the right time. You are the defense against callbacks and the primary communicator with homeowners regarding their service windows.
Customer Coordination: Act as the liaison between the field and the client. If a tech is running late or a part is delayed, you handle the update with grace and professionalism, preserving customer trust.
Material & Fleet Command: Handle material ordering and vehicle maintenance coordination. You ensure no tech leaves the yard unprepared and that material is managed to optimize margin.
Sales Intelligence: Process daily job notes from the field and relay critical opportunities to the sales team (e.g., a tech spots a need for insulation while fixing a fan).
Primary Role Performance Metrics
Reduce Vendor Visits: Cut unplanned supply runs (e.g., Home Depot trips) by 30% through proactive day-ahead
and week-ahead planning.
Technician Efficiency: Minimize unbilled time and drive time. Ensure techs are fully booked and routed logically.
Average Ticket Growth (+10%): Strategically assign the technician best suited to upsell and install for specific job types.
Who We Are Looking For
We hire on values first. We are looking for a leader who is Responsible, Dependable, Respectful, and Thorough.
The Essentials:
Logistics Mindset: You can look at a complex week of jobs and see the most efficient path through it, while also developing and implementing robust inventory management programs.
Customer Service DNA: You have exceptional phone manner and empathy. You understand that efficiency doesn't mean treating customers like numbers.
Software Savvy: Familiarity with Service Titan or similar field service management software is significantly helpful.
Construction/Trades Knowledge: Familiarity with home services (Electrical, HVAC, Insulation) is critical to understanding what materials are needed for which jobs.
Benefits
401(k) matching
HealthCare Insurance
Dental Insurance
Vision insurance
Life insurance
Paid Time Off
Professional development assistance
Employee discount
Ready to lead the charge? Apply today and help us build a greener future.
Director of Revenue Operations
Operations manager job in Wheat Ridge, CO
Job Description
At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages.
The Director of Revenue Integrity & Financial Operations is a key leadership role within the organization, responsible for overseeing and optimizing both revenue cycle management and operational finance functions. The Director will oversee all aspects of the revenue cycle, including billing, collections, and credentialing, while supporting coding and payer relations, ensuring that financial operations remain accurate, compliant, and efficient. This role will focus on maximizing reimbursement, minimizing financial risk, and improving operational efficiency. Additionally, the Director will contribute to budgeting, forecasting, cost analysis, and financial data modeling, working closely with the Director of Finance, Chief Financial Officer and Senior leadership to align financial strategies with organizational goals. The Director of Revenue Integrity & Financial Operations will be responsible for managing and developing their team of managers across multiple functions.
This position will be a hybrid position with two days being located at the Independence Office and three days remote; with occasional travel required for meetings or departmental outreach.
Key Responsibilities:
Revenue Cycle Management:
Lead and manage all aspects of the revenue cycle, including billing, collections and credentialing.
Provide leadership and direction to mid-level RCM management.
Contribute to coding and payer relations strategies.
Ensure accurate and compliant billing practices by overseeing claim submission, payment processing, and collections.
Develop and optimize billing and coding workflows to enhance revenue and ensure adherence to payer guidelines and regulatory standards.
Compliance and Regulatory Adherence:
Ensure all revenue cycle operations are in compliance with relevant federal, state, and payer regulations, including HIPAA, ICD-10, CPT, HCPCS, and payer-specific guidelines.
Conduct regular audits of coding, billing, and documentation practices to identify and address discrepancies, ensuring accuracy and compliance.
Play a key leadership role in financial audits.
Denial Management:
Oversee denial management processes, collaborating with billing teams to analyze, resolve, and reduce denials and rejection rates.
Implement strategies to improve claim acceptance and expedite payment turnaround times.
Operational Budgeting, Forecasting, and Cost Analysis:
Contribute the development and management of operational budgets, forecasts, and financial models to ensure the achievement of organizational financial objectives.
Conduct cost analysis and develop financial models to support decision-making, improve cost efficiency, and identify opportunities for savings.
Process Improvement and Financial Systems Optimization:
Continuously assess and optimize financial systems, processes, and workflows to improve efficiency, reduce operational risks, and enhance the overall revenue cycle process.
Drive process improvements and leverage technology for automation to streamline procedures and improve operational performance.
Payer Relations & Credentialing:
Collaboratively be point of contact for payer-related issues, including disputes, claims denials, and reimbursement challenges while engaging leadership who also contribute to those areas.
Oversee and manage the credentialing team, processes, and ensuring timely enrollment with payers and maintaining compliance with payer requirements.
Hold direct oversight of mid-level management for the credentialing department.
Representative Payee Management:
Oversee the representative payee program, ensuring compliance with relevant regulations and standards.
Strategic Support for Business Units:
Provide financial guidance and strategic support to various business units, aligning financial goals with operational objectives to drive improvements and achieve organizational priorities.
Leadership & Team Management:
Lead, mentor, and manage a team of financial operations professionals, fostering a culture of continuous improvement, high performance, and cross-departmental collaboration.
Work closely with the Director of Finance to ensure alignment on financial reporting, compliance, and areas where operational finance intersects with cost optimization.
Reporting and Strategic Insights:
Prepare regular reports for senior leadership on the health of the revenue cycle, including trends, issues, and areas for improvement.
Provide actionable insights and recommendations to enhance financial outcomes and drive improvements in revenue cycle operations.
Education and Training:
Provide ongoing education and training to internal teams (e.g., clinical staff, billing, and coding teams) on revenue integrity, coding practices, and regulatory requirements.
Qualifications:
Education: Bachelor's degree in healthcare administration, finance, accounting, business, or a related field. Master's degree preferred.
Experience: At least 7-10 years of experience in healthcare revenue cycle management, financial operations, or a similar leadership position, with a strong background in coding, billing, collections, payer relations, and operational finance.
Knowledge: In-depth knowledge of healthcare billing, coding, compliance regulations (ICD-10, CPT, HCPCS), payer rules, reimbursement policies, and financial systems optimization.
Leadership: Proven leadership skills, with experience managing and mentoring a team and the ability to collaborate effectively across departments.
Analytical Skills: Strong analytical and problem-solving abilities, with a focus on data-driven decision-making and process optimization.
Communication Skills: Excellent communication skills, with the ability to educate, train, and interact effectively with a wide range of stakeholders, including clinical, administrative, and payer teams.
Attention to Detail: Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and compliance.
Strategic Focus: Ability to think strategically and provide insights and recommendations that align with organizational goals.
Preferred Qualifications:
Experience in healthcare financial operations within a hospital, physician group, or large medical practice, particularly in community-based healthcare or mental health settings.
Familiarity with financial data analytics and performance reporting tools (e.g., Power BI, Tableau).
Experience in denial management and payer contracting.
Bilingual (English/Spanish) preferred
Salary Range: $121,200 to $150,400*
Additional Salary Information*:
Jefferson Center pay is determined by various factors including education level, licensure level, years of relative experience, and internal equity amongst current staff.
The range listed above is based on full time employment (40 hours per week).
Application Deadline: 01/07/2026. Review of applications will begin immediately.
Operations Manager (Food Distribution)
Operations manager job in Denver, CO
Who We Are
Since 1955, we have been on a mission To Passionately Feed Millions Daily with High Quality Food People Enjoy! We are a third-generation family-owned and professionally managed organization with a commitment to strategic growth. We continue to be successful because of talented people, just like you, who choose to join our family and call E.A. Sween home. We pride ourselves on fostering a welcoming, respectful, and rewarding culture where employees are encouraged to bring their whole selves to work each day. At E.A. Sween, our team members are seen, heard, and appreciated not just for what they do, but for who they are. We hope you'll join us!
What We're Seeking
We are seeking an operations manager with strong leadership skills, strategic thinking abilities, and a proven track record in optimizing processes and driving efficiency. The ideal candidate should excel in team management, problem-solving, and fostering a culture of continuous improvement within the organization.
Compensation: The target salary range for this position is $84,613.60 - $105,000.00 annually, consistent with our internal compensation framework. This position is classified as Grade 15, with a full pay range of $84,613.60 - $127,028.80. You are eligible for an incentive bonus up to 10% of your annual salary, prorated based on your start date. Final pay will be determined by your experience, skills, internal equity, and available budget.
What You'll Do (Responsibilities)
Operations
Ensure all KPIs are met, including in-stock %, vendor performance, on-time store delivery, HACCP compliance, and customer satisfaction.
Oversee up to a $4.2M fleet and equipment budget, ensuring maintenance, utilization, and operational efficiency.
Manage product order flow and customer delivery processes.
Lead multi-temperature warehouse and fleet operations, where applicable.
Continuously improve warehousing processes to support operational strategy, quality, and on-time delivery.
Partner with Human Resources and cross-functional teams to develop, train, and retain associates.
Financial Performance
Achieve budgeted objectives and center-level KPIs.
Manage the facility's annual budget with a focus on labor and cost control.
Prioritize capital and operating expenditures in collaboration with the General Manager to maximize ROI and profitability.
Client Relationships
Serve as the primary interface between customers and EA Sween teams.
Maintain proactive communication with clients, suppliers, vendors, and internal partners.
Respond promptly to client needs and operational opportunities.
Partner with the General Manager and customer teams to implement supply chain improvements.
Recommend operational design changes to improve efficiency and customer satisfaction.
Leadership
Assess labor needs and collaborate with department leaders and HR on staffing plans.
Provide hands-on operational leadership in partnership with the General Manager.
Lead teams through all phases of projects (planning through execution).
Support long-term business planning and execution.
Set clear expectations, performance targets, and accountability for direct reports.
Coach, develop, and provide regular feedback to leaders and team members.
Lead cross-functional initiatives supporting strategic growth.
Foster a strong team culture through communication, alignment, and engagement.
Utilize EA Sween's development framework to identify and support individual growth.
Model and reinforce the EA Sween Spirit across the operation.
Health, Safety, and Security
Ensure daily operations comply with HACCP, FSMA, AIB, and client audit requirements.
Maintain a safe, clean, and compliant work environment.
Enforce all safety policies and regulatory requirements.
Establish after-hours security protocols for employees and facilities.
Initiate post-incident or reasonable-suspicion drug screenings in partnership with HR and leadership.
Food Safety and Quality
Ensure strict adherence to food safety and quality standards.
Support corrective actions when products fall outside specifications.
Ensure thorough training and supervision of all employees in food safety practices.
Partner with property management, contractors, utilities, and regulatory agencies to maintain facility standards and security.
Continuous Improvement
Lead process improvement initiatives across departments.
Apply continuous improvement tools and methodologies to enhance performance.
Develop leaders' problem-solving and process improvement capabilities.
Use EA Sween guiding principles to drive operational excellence and innovation.
What You'll Need (Qualifications)
5+ years of warehouse, distribution, or supply chain management experience.
5+ years of people leadership experience with responsibility for budgets, labor, and productivity.
Proven experience managing customer relationships and reporting to senior leaders.
Valid driver's license; DOT certification if applicable.
Strong proficiency in Microsoft Office (Excel, Word, PowerPoint).
Strong analytical, organizational, and problem-solving skills.
Ability to manage multiple priorities independently.
Strong communication and collaboration skills.
Ability to pass background checks, drug screens, and skills assessments.
Availability to work nights, weekends, holidays, be on call, and support a 24/7 operation.
Preferred Qualifications
Bachelor's degree.
Lean Six Sigma certification.
CLTD or similar logistics certification.
Experience with automated equipment and production environments.
Fleet management experience.
ERP and inventory management system experience.
Knowledge of electronic logs and onboard computer systems.
Physical Demands and Work Environment
Primarily operates in an office/desk environment, utilizing computer and phone systems.
Exposure to warehouse and outdoor environments, subject to temperatures ranging from 35 to 85 degrees Fahrenheit.
Occasionally required to lift and/or move objects weighing up to 10 pounds, and occasionally up to 25 pounds.
Physical capabilities include standing, bending, turning, twisting, reaching, pulling, and pushing.
Ability to manage multiple projects simultaneously without direct supervision, handling deadlines, confidential information, and interruptions effectively.
Demonstrated ability to collaborate effectively with employees at various organizational levels, cross-functional teams, and diverse cultures.
Willingness and ability to travel up to 25% of the time as necessary for business needs.
How You'll Find Success at EAS
Value People Most of All:
Show respect & care, embrace diversity, and empower others.
Commit to Safety Everyday:
See something say something do something, practice safe behavior, and celebrate safety success.
Invest in Our Company to Thrive:
Share ideas to improve, learn & grow, and embrace change.
Think Before Doing and Act Decisively:
Make thoughtful decisions, work together to find solutions, and do what's right.
Welcome Constructive Straight Talk:
Be honest and respectful even when difficult, be open to ideas and feedback, and ask questions to understand.
Serve Up Exceptional Experiences:
Provide value to customers, take pride in your work, and help others to be successful.
Enjoy What You Do!
Have a positive attitude, Live the Spirit of E.A. Sween, and celebrate success.
Director, Revenue Operations
Operations manager job in Denver, CO
Job Description
Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability.
Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure.
About the Role:
Crusoe is seeking a highly motivated, analytical, and detail-oriented Director of Revenue Operations to design, implement, and administer our global incentive compensation plans. This critical role ensures our compensation programs effectively motivate our Go-To-Market (GTM) teams, align with Crusoe's business objectives, while also guaranteeing accurate and timely commission payments.
This is a builder role ideal for a strategic leader who thrives in dynamic, high-growth environments and is passionate about empowering teams to win. You'll shape our incentive compensation strategy, launch high-impact programs, and ensure every customer-facing role is aligned with Crusoe's goals and motivated to exceed their targets.
What You'll Be Working On:
Design, develop, and implement incentive compensation plans across the entire GTM organization (SDR, AE, Customer Success, Pre-Sales, Partner), ensuring alignment with company strategy and sales objectives.
Administer and manage all aspects of the commission process, including calculation, reconciliation, and timely payment of commissions.
Partner cross-functionally with GTM Leadership, Finance, HR, and Legal to ensure compensation plans are understood, executed flawlessly, and fully compliant.
Actively participate in the annual GTM planning cycle, contributing to incentive plan modeling, territory design, and quota setting.
Develop and maintain clear documentation for all compensation plans, policies, and procedures. Deliver enablement, guidance, and training to all GTM teams.
Continuously analyze and report plan effectiveness, identifying areas for improvement and recommending adjustments as needed.
Manage and optimize compensation-related systems and tools, ensuring data accuracy and process efficiency.
Serve as Crusoe's subject matter expert on incentive compensation, providing guidance and support to GTM teams and leadership.
Monitor industry trends and best practices in incentive compensation to ensure Crusoe's programs remain competitive, innovative, and effective.
What You'll Bring to the Team:
10+ years of experience in incentive compensation design and administration, preferably within a high growth, B2B technology environment.
Proven expertise in developing, managing, and operating complex commission plans for a wide range of GTM roles.
Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
Proficiency with compensation management software and Salesforce.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
High attention to detail and a commitment to accuracy in all compensation-related activities.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
Bonus Points
Experience with hyperscalers, GPU clouds, or high-performance compute environments.
Familiarity with large-scale AI training and inference architectures.
Strong network in the AI/ML and enterprise technology ecosystem.
Track record of working with Fortune 500 enterprises and digitally native businesses on transformative infrastructure deals.
Benefits:
Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Subscription to the Calm app
MetLife Legal
Company paid commuter benefit; $300/month
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Event Operations Manager
Operations manager job in Boulder, CO
Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.
We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
Job Description
This role is based in our Boulder, Irving or New York City office.
What You'll Get to Do as an Operations Manager
Show your love of the game as the ultimate team player and captain. Participate in industrious and innovative teams to create premiere in-person events. Lead a team of dotted line reports to produce tradeshows, conferences, and extraordinary events
Be a globetrotter! You will travel around the US and perhaps, the world, executing site selection and inspection trips and producing in-person trade events.
Let your creative flare sparkle. Help develop overall look and feel of events and coordinate signage and graphic plans. Order graphics, manage and track the creative process and ensure accurate placement of graphics onsite.
Create the story. Communicate the big picture and the smallest details to your contracted vendors (venues, general services contractors, A/V and IT providers, caterers, decorators) to build every component of the client experience.
Crunch the numbers. Through research, cost analysis and negotiations determine the cost to support building the dream. The Operations Manager develops and manages the show production costs, tracks spending, identifies areas of cost savings, provides monthly forecasts, and pays applicable vendors.
Sign on the dotted line. Request and review vendor contracts. Collaborate with legal and the Director of Operations and Procurement to ensure no detail of fine print is missed.
Qualifications
What We Expect You've Already Done
Four-year degree or related work experience.
4 - 6 years of experience in trade show, conference and/or event operations required.
Background in tradeshow / event / conference operations or with a general service contractor or convention facility.
Demonstrated strong interpersonal. time management and organization skills with experience in overlapping deadlines and managing complex projects or events.
Floor plan development and management.
Proficient in Microsoft Office Suite with emphasis on Excel, Teams & Outlook.
Prior experience working within and managing a budget.
What Makes You Stand Out?
(These are not requirements but show us how you shine!)
High emotional IQ with an ability to stay calm under pressure
Demonstrated ability to work within a team environment.
Experience with both in-person and digital or hybrid events.
Positive attitude, flexibility, and adaptability.
Knowledge / proficiency in Adobe creative programs (InDesign, Photoshop, etc.).
Prior experience with Map Your Show, a2z, EXPOCAD or similar platform.
Prior experience in sponsorship fulfillment.
Additional Information
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:
Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact: take up to four days per year to volunteer, with charity match funding available too
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world
The salary range for this role is $68,000- $85,000 based on experience.
This posting will automatically expire on December 30, 2025.
We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job here.
Director of Operations
Operations manager job in Aurora, CO
Director of Operations - 38570 University Staff Description University of Colorado Anschutz Medical Campus Department: SurgeryJob Title: Director of OperationsPosition #:00748904 - Requisition #: 38570 Job Summary:The Director of Operations role offers a rare opportunity to lead within a large, high-impact academic surgery department where operational excellence directly supports top-tier clinical care, research, and education.
The position oversees a broad and influential portfolio, including supervision of key managers and administrative staff, budget and contract management, workflow optimization, emergency preparedness, and administration of essential scheduling and resource systems.
The Director of Operations serves as a central operational leader and trusted partner to faculty, staff, and enterprise collaborators, ensuring efficient processes, strong compliance, and seamless coordination across a complex organization.
Beyond daily operations, this role is highly strategic.
The Director of Operations works closely with the Chair, Executive Vice Chair, and Executive Committee to define and implement departmental priorities, support faculty affairs and engagement, and advance initiatives through structured planning, budgeting, and performance monitoring.
Oversight of communications, facilities, IT, space, and safety further positions this role as a key architect of departmental infrastructure.
This is an exceptional opportunity for an experienced operations professional who values collaboration, mentorship, and organizational impact.
The Director of Operations will be ready to guide teams, shape systems, and strengthen operations for a leading academic medical department.
Key Responsibilities:Oversee department operations, major projects, enterprise operations liaison duties, and emergency preparedness.
Supervise managers and administrative staff to ensure efficient workflows.
Manage budgets, contracts, official functions, institutional memberships, Qgenda scheduling, and parking allocations.
Ensure HR policy compliance, support employee relations, and collaborate on faculty appointments, promotions, and engagement.
Support professional development, access, and engagement initiatives.
Oversee communications, branding, policy compliance, IT, facilities, and operational audits; coordinate space, assets, safety, and construction projects.
Provide operational and leadership support to the Executive Committee and Executive Vice Chair, including job descriptions, performance goals, and incentive planning.
Partner with leadership on strategic planning, initiative budgets, progress monitoring, and cross-functional alignment.
Lead department-level meetings, including agendas, minutes, and attendance.
Oversee clinical quality and safety programs; represent the department, act as delegate when needed, and perform other duties as assigned.
Work Location:Hybrid - this role is eligible for a hybrid schedule of a minimum of 3 days per week on campus and as needed for in-person meetings.
Why Join Us:The University of Colorado Anschutz Department of Surgery offers a compelling opportunity for a Director of Operations who wants to lead within a prestigious, mission-driven academic medical environment.
As part of the largest academic health center in the Rocky Mountain region, with nationally recognized hospitals and a major research enterprise, you'll support a department committed to innovating surgical care, curing through discovery, and educating future leaders-advancing clinical care, research breakthroughs, and training programs that impact patients locally and globally.
In this strategic role, you'll work closely with world-class faculty and administrative leaders to optimize operations, enhance quality and safety, and translate organizational goals into measurable results-helping shape the future of surgical practice and academic medicine within a dynamic, highly collaborative, and impactful academic health system.
Why work for the University? We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:Medical: Multiple plan options Dental: Multiple plan options Additional Insurance: Disability, Life, VisionRetirement 401(a) Plan: Employer contributes 10% of your gross pay Paid Time Off: Accruals over the year Vacation Days: 22/year (maximum accrual 352 hours) Sick Days: 15/year (unlimited maximum accrual) Holiday Days: 10/year Tuition Benefit: Employees have access to this benefit on all CU campuses ECO Pass: Reduced rate RTD Bus and light rail service There are many additional perks & programs with the CU Advantage.
Qualifications:Minimum Qualifications:Bachelor's degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution At least 6 years of progressive leadership experience in an academic, healthcare, or related setting, including strategic oversight and direct supervision of multiple staff Substitution: A combination of education and related technical/military/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis, but not for the required experience.
Preferred Qualifications:Master's degree in business or healthcare administration Three (3) or more years of supervisory experience in human resources in an academic medicine setting Five (5) or more years of executive business operations experience covering multiple aspects of an organization to include: human resources, employee relations, clinical operations, marketing, communications, strategic planning and administration Five (5) or more years of experience successfully developing infrastructure, policies, procedures and staff training in an academic medicine environment Demonstrated experience leading, coaching and mentoring a diverse cross-section of people and responsibilities Experience in research operations planning and facilities planning software (Archibus, Webspace etc.
) Applicants must meet minimum qualifications at the time of hire.
Knowledge, Skills and Abilities:A demonstrated working knowledge of operational, business, project management and performance management practices and proceduresA high level of interpersonal skills with the ability to develop and maintain strong relations with faculty and staff based on mutual trust and respectA strong commitment to the team approach and able to mentor and develop other staff An ability to communicate information effectively in both oral and written mediums, motivate teams and ensure successful completion of department goalsA proven ability in managing multiple assignments under tight deadlines, managing timelines, and reaching milestones Demonstrate professionalism, a strong work ethic, and commitment to high standards, integrity, stability, sound judgment, and accountability The individual must be a collaborator as well as a team builder who is able to delegate appropriately, make complex decisions and lead by example Strong background in diplomacy and the ability to navigate complex organizational dynamics.
Demonstrated skill in managing crucial conversations with tact, professionalism, and a focus on collaborative problem-solving.
How to Apply:For full consideration, please submit the following document(s):A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position Curriculum vitae / ResumeThree to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Leah Lleras, leah.
lleras@cuanschutz.
edu Screening of Applications Begins:Applications will be accepted until finalists are identified, but preference will be given to complete applications received by January 4, 2025.
Those who do not apply by this date may or may not be considered.
Anticipated Pay Range:The starting salary range (or hiring range) for this position has been established as $115,000- $138,000.
The above salary range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
This position may be eligible for overtime compensation, depending on the level.
Your total compensation goes beyond the number on your paycheck.
The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.
Total Compensation Calculator Equal Employment Opportunity Statement: CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment.
We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
ADA Statement:The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process.
To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.
adacoordinator@cuanschutz.
edu .
Background Check Statement:The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors.
To assist in achieving that goal, we conduct background investigations for all prospective employees.
Vaccination Statement:CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases.
If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively.
In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.
Application Materials Required: Cover Letter, Resume/CV, List of References Job Category: Business Services Primary Location: Hybrid Department: U0001 -- Anschutz Med Campus or Denver - 20306 - SOM-SRG-CH GENERAL OPERATIONS Schedule: Full-time Posting Date: Dec 19, 2025 Unposting Date: Ongoing Posting Contact Name: Leah Lleras Posting Contact Email: leah.
lleras@cuanschutz.
edu Position Number: 00748904
Auto-ApplyVice President, Resident Services & Operations
Operations manager job in Denver, CO
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.
The VP of Resident Services & Operations plays a key role in coordinating Mercy Housing's work across the Mountain Plains region, under the direction of the President/Senior Vice President. They will lead and support Resident Services Directors, Managers, and the Regional Director of Operations, and partner closely with Property Management to maintain strong relationships. This position is responsible for all financial matters in the region, and works with the Mountain Plains President to build and manage the region's annual budget. The VP also oversees the staffing, structures, and activities of their assigned areas, which can include supervision of external third-party organizations that provide services to Mercy Housing.
Qualified candidates will have extensive social services and program management experience, as well as strong budgeting and financial oversight skills.
This is a hybrid role based in Denver, CO. Travel required up to 30%.
Pay: $135k-150k annually, dependent on experience.
Benefits
* Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
* 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
* 403b + match
* Early close Fridays (3 paid hours each Friday), early close prior to a holiday (3 paid hours)
* Paid time off between Christmas and New Year's Holiday
* Paid time off to volunteer
* Paid Parental Leave and Care Giver Leave
* Employer-paid life insurance
* Free Employee Assistance Plan
* Pet Insurance options
Duties
* Oversee the development of three-year and annual plans and budgets (operating and capital) for the region; including real estate development, property management, resident initiatives, and resource development.
* Monitor actual budget performance and develop monthly and quarterly forecasts.
* Responsible for all financial reporting, annual budgeting process, regional contracts and grants. Align cost control efficiencies with Mercy Housing Strategic Plan.
* Oversee implementation of core program/service components.
* Develop new programs that are congruent with existing models, evidence-based results oriented, and geared for national implementation.
* Provide programmatic leadership to support new business areas.
* Use program data reported through services databases as a tool for program supervision and improvement.
* Provides leadership and oversight to regional and site teams in the formation and implementation of resident programs and services as outlined in the Mercy program model.
* Manage local training resources and efforts. Partner with national Resident Service training staff on national training efforts.
* Lead and maintain the search and development of networks and partnerships with relevant service providers, community and religious organizations, and business and educational institutions.
* Represent the organization at industry meetings, conferences, and public meetings.
* Oversee the facilitation of effective working relationships between Real Estate Development, Resident Services, Asset Management, and Property Management staff.
* Support the regional governance body (Board of Directors), provide regular meeting reports and staff applicable committees.
* Special projects as assigned.
Minimum Qualifications
* Ten (10) years of experience in supportive housing, affordable housing, human development, and addressing issues influencing poverty.
* Ten (10) years of experience working with unhoused, youth, and aging populations across diverse service needs.
* Government contract applications and management experience.
* Ten (10) years of program and staff management experience.
* Demonstrated experience in budgeting, financial reporting, forecasting, and cost-control strategies.
Preferred Qualifications
* Bachelor's degree in public administration, Social Work, or related field.
* Master's degree in public administration, Social Work, or related field.
Knowledge and Skills
* Demonstrate a high level of verbal, writing, and listening skills.
* Proficiency in Microsoft Office (Word, Excel, and Outlook).
* Demonstrate knowledge of data collection and analysis.
Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.
Operations Support Center Shift Supervisor
Operations manager job in Colorado Springs, CO
Description & Requirements IT Operational Support Center Shift Supervisor Maximus is seeking an IT OSC Shift Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As an IT OSC Team Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You will also be responsible for supervising other OSC operators, and act as both mentors and a direct line of escalation.
This is an on-site position that requires a Secret Clearance.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS148, T4, Band 7
Job-Specific Essential Duties and Responsibilities:
* Provide Tier 2 IT Support services for a mission critical platform
* Supervise the assessment and categorization of incoming support requests to determine the appropriate level of support required
* Log, track, and manage incidents and service requests using the organization's ticketing system, ensuring timely resolution and communication with end-users
* Supervisor first-line technical support for hardware, software, and network issues, escalating more complex problems to higher-tier support as necessary
* Assist users with advanced IT issues, such as domain refreshes, software installations, and data inquiries, change requests, etc.
* Provide guidance on optimization strategies such as load balancing, incident optimization, network traffic monitoring, and more
* Develop and update knowledge base articles and technical documentation to assist users and improve the efficiency of the support process
* Hold the team accountable through innovation meetings to determine the best way to increase performance and shift-left potential risks and challenges
* Work closely with other IT support teams to ensure seamless escalation and resolution of complex issues
* Receive and input critical time data in various formats and ingest it into the vetting system. Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system
* Schedule and align resources on the team to ensure 24x7 coverage of the systems
* Responsible for the performance and mentorship of other Tier 1 Support Specialists, acting as a guide and providing direct work assignments
* Supervise Tier 1 Support Specialists, overseeing their duties and functions and act as a direct line of escalation
* Provide training and documentation of SOPs, rhythms, and triage/diagnose methodologies to all Tier 1 Support Specialists
* Act as the career mentor for Tier 1 Support Specialists. Duties include coaching, approving timesheets, managing workstreams and workloads, and ensuring shifts are covered with appropriate back-up in the event of unexpected circumstances.
Job-Specific Minimum Requirements:
* Due to federal requirements, only US Citizens can be considered. Candidates with dual citizenship cannot be considered.
* Active Secret clearance is required.
* High School Diploma or GED equivalent required.
* This position includes flexible shift work that rotates based on customer needs, offering exposure to a range of schedules, including 1st, 2nd, 3rd, and Panama shifts.
* This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule.
* This role requires on-site support at the on-site location in Colorado Springs, Colorado. Telework is not permitted.
* 12+ years of experience in Helpdesk/ServiceDesk/Call Center OR equivalent experience in customer service.
* Additional tasks to be assigned as needed.
#techjobs #clearance #veterans Page #APPCASTDTO
Minimum Requirements
TCS148, T4, Band 7
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Easy ApplyRegional Director of Market Operations
Operations manager job in Colorado Springs, CO
Job Description
We're the leading provider of multidisciplinary pediatric therapy services in Colorado, serving families along the front range since 2005. We're building an organization by clinicians and for clinicians, together. Woven Care is experiencing rapid growth in Colorado and beyond. Join us!
The Regional Director of Market Operations (RDMO) is the senior operational leader accountable for market-level performance across a portfolio of clinics. They are responsible for ensuring that we deliver our life-changing care to patients across Colorado, and coach our clinic managers to ensure each clinic reaches its goal. This role exists to ensure clinics are healthy, sustainable, and continuously improving.
The RDMO leads and develops Clinic Managers, supports operational and clinical excellence, and serves as the connective tissue between local teams and central support functions. This is a hands-on leadership role requiring strong judgment, operational rigor, emotional intelligence, and the ability to lead through change.
Compensation and Benefits:
$110,000-$135,000, depending on experience
Medical/dental/vision insurance
Flexible schedules
401(k) matching
PTO
Life and disability insurance
Yearly CEU reimbursement
Essential Duties and Responsibilities
Market Performance & Accountability. RDMOs are fully accountable for region performance, and do whatever it takes to ensure we reach our goals. This might mean jumping in to side-by-side coach a Clinic Manager or Clinic Administrator, partnering with a Department Head to solve a potential clinical quality issue, or visiting referring providers to ensure we have full caseloads. Our key outcomes:
Patient access and clinical quality
Retention of clinicians and leaders
Productivity and staffing health
Financial performance and margin discipline
Consistent execution of Woven's operating expectations
Clinic Manager Leadership & Development. RDMOs are responsible for coaching and developing our clinic managers. RDMOs will:
Coach Clinic Managers on leadership, problem-solving, and decision-making
Reinforce Woven's leadership competencies in daily practice
Set clear expectations and provide direct, timely feedback (clear is kind)
Identify and address performance issues early and constructively
Develop pipeline of potential leaders
Operational Excellence & Consistency. RDMOs support operational excellence throughout the organization through coaching, problem-solving, and systems-building.
Partner with COO on opportunities across the organization
Build and coach on tools and routines that drive repeatable results
Partner with across teams to roll out changes, pilots, and new tools
Identify breakdowns and opportunities, and co-create solutions
Minimum Qualifications (Knowledge, Skills, and Attributes):
Ability to hire and develop people. Sources, selects, and hires A-Players to join Woven Care. Coaches people in their current roles to improve performance, and prepares people for future roles
Strategic thinking. Makes decisions informed by data, experience, and our operating principles, while connecting the dots between where we're going and how we need to nudge the organization to get there
Organization and Planning. Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities.
Moves with urgency. Moves quickly and takes a forceful stand without being overly abrasive.
Calm under pressure. Maintains stable performance when under heavy pressure or stress.
Minimum of five years of managerial experience.
Deep understanding of clinical systems.
Our Commitment:
We're one team with one purpose: to build the best children's healthcare organization in the United States so every child can access the care they deserve. Everything we do starts and ends with driving the best clinical outcomes for our patients.
Equal Employment Opportunity: We are an equal opportunity employer and do not discriminate based on race, color, religion, national origin, sex, age, disability, or any other status protected by law. Woven Care uses e-Verify to authorize eligibility for employment.
Overdrive Director/MC Operator
Operations manager job in Colorado Springs, CO
KRDO13|ABC Affiliate
Emmy & Murrow Award Winning Station
Overdrive Director/MC Operator
Do you want to work for Colorado Springs' news leader? From reporters and managers to account executives and the production team, KRDO13 is always looking for the best and brightest talent for its television and radio programming. KRDO13 is a community-focused organization that delivers to audiences on four diverse platforms: ABC, Telemundo, AM&FM, and Digital.
Job Position Description:
KRDO13 is seeking a leader to direct our newscast using Overdrive and run master control as scheduled. The desired candidate should have solid leadership skills, a willingness to be a team player, ability to multitask, excellent communication skills and ability to give directions in a clear and efficient manner within a fast-paced environment. Overdrive experience is a plus but not required.
Benefits:
As an employee you will be eligible for:
PTO (Paid Time Off), Sick Leave, & Personal Holidays
Health, Dental, & Vision Coverages
401k with an Employer Match
FSA (Flexible Savings Account) & HSA (Health Savings Account)
Supplemental Life Insurance
Long-Term Disability
EAP (Employee Assistance Program)
Referral Program Incentives
Tuition Reimbursement
Professional Development Opportunities
KRDO13 also offers company-paid Basic Life Insurance, Basic Dependent Life Insurance and Basic AD&D coverages.
Annual Salary Range:
$39,000 to $45,000; based on experience. Non-Exempt.
Other Items to Consider:
Pre-Employment Drug Screening Required
Background Check Required
Location:
KRDO13 is in downtown Colorado Springs, Colorado, near the base of Pikes Peak, along the front range of the Rocky Mountains, and close to Garden of the Gods. Colorado Springs is often rated as one of the country's best cities to live in. It is a big city with a small-town feel, with Castle Rock and Denver within an hour's drive.
To Be Considered:
Apply through our website @ KRDO.com/jobs.
Office Operations Manager
Operations manager job in Brighton, CO
Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!
We are looking for an Office Operations Manager to join our Scotts Miracle Gro team!
If you thrive in a fast-paced, high-energy environment and enjoy balancing administrative excellence with operational execution, this role is for you. As the Office Operations Manager, you'll oversee daily office functions while playing a key role in supporting our shipping, receiving, and inventory operations. You'll partner closely with plant leadership to ensure smooth workflow, accurate reporting, and strong team alignment across the office and warehouse.
What you'll do in this role :
Oversee Office and Operational Support: Lead day-to-day administrative, shipping, and receiving functions to ensure operational efficiency and accuracy.
Manage Inventory Processes: Maintain accurate records of raw materials, additives, and finished goods. Monitor inventory movement and reconcile discrepancies to support production and customer demand.
Coordinate Shipping and Receiving: Supervise scheduling, documentation, and compliance for all inbound and outbound shipments. Ensure on-time, in-full (OTIF) performance and continuous improvement of logistics metrics.
Drive Operational Reporting: Oversee production and inventory data entry, generate key performance reports, and support data-driven decision-making.
Financial and Administrative Oversight: Maintain plant-level accounts payable and receivable, and payroll reporting. Support budget tracking and cost control related to freight, materials, and supplies.
Team Leadership: Supervise and coach office and logistics staff, fostering collaboration and accountability across departments. Support staffing, training, and performance development.
Customer and Vendor Communication: Serve as a key contact for customers, carriers, and vendors. Coordinate orders, deliveries, and problem resolution to ensure seamless service.
Compliance & Documentation: Maintain accurate shipping documents, insurance certificates, freight rates, and other records to ensure compliance with company and regulatory standards.
Continuous Improvement: Identify and implement process improvements in office operations, shipping efficiency, and inventory management. Partner with Plant Manager and supervisors on special projects to enhance overall plant performance.
What you'll need to be successful:
3-5 years of combined office management and operations/logistics experience in a manufacturing or warehouse environment, including prior supervisory experience.
Strong knowledge of shipping, receiving, inventory control, and dispatching.
Proven ability to manage administrative processes and operational workflows simultaneously.
Working knowledge of customer service, purchasing, distribution, and financial processes.
High level of proficiency with ERP systems (SAP) and Microsoft Office (Excel, Outlook, Teams).
Excellent leadership, communication, and organizational skills.
Knowledge of freight cost controls, LTL carriers, accounts payable, and payroll a plus.
Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
Bachelor's degree in Business, Supply Chain, Accounting, or related field preferred.
The starting budgeted pay range for this role will generally fall between $64,500.00 - $75,900.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New York, Oregon or Washington, state required pay thresholds will be factored into base salary.
Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel…
Our
Live Total Health
program provides you with options to align to your personal needs. Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more
We know our talent is our most precious asset and your unique development contributes to our organization's success now and in the future. Career growth at our company is not always a ladder. It's much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path.
We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy.
Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women's Network, Scotts Black Employees' Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards.
Join a company with a strong belief in giving back to the communities where we live and work. We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team.
Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities.
Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity
Notification to Agencies:
Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.
Auto-ApplyOffice Operations Manager
Operations manager job in Brighton, CO
Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!
We are looking for an Office Operations Manager to join our Scotts Miracle Gro team!
If you thrive in a fast-paced, high-energy environment and enjoy balancing administrative excellence with operational execution, this role is for you. As the Office Operations Manager, you'll oversee daily office functions while playing a key role in supporting our shipping, receiving, and inventory operations. You'll partner closely with plant leadership to ensure smooth workflow, accurate reporting, and strong team alignment across the office and warehouse.
What you'll do in this role :
* Oversee Office and Operational Support: Lead day-to-day administrative, shipping, and receiving functions to ensure operational efficiency and accuracy.
* Manage Inventory Processes: Maintain accurate records of raw materials, additives, and finished goods. Monitor inventory movement and reconcile discrepancies to support production and customer demand.
* Coordinate Shipping and Receiving: Supervise scheduling, documentation, and compliance for all inbound and outbound shipments. Ensure on-time, in-full (OTIF) performance and continuous improvement of logistics metrics.
* Drive Operational Reporting: Oversee production and inventory data entry, generate key performance reports, and support data-driven decision-making.
* Financial and Administrative Oversight: Maintain plant-level accounts payable and receivable, and payroll reporting. Support budget tracking and cost control related to freight, materials, and supplies.
* Team Leadership: Supervise and coach office and logistics staff, fostering collaboration and accountability across departments. Support staffing, training, and performance development.
* Customer and Vendor Communication: Serve as a key contact for customers, carriers, and vendors. Coordinate orders, deliveries, and problem resolution to ensure seamless service.
* Compliance & Documentation: Maintain accurate shipping documents, insurance certificates, freight rates, and other records to ensure compliance with company and regulatory standards.
* Continuous Improvement: Identify and implement process improvements in office operations, shipping efficiency, and inventory management. Partner with Plant Manager and supervisors on special projects to enhance overall plant performance.
What you'll need to be successful:
* 3-5 years of combined office management and operations/logistics experience in a manufacturing or warehouse environment, including prior supervisory experience.
* Strong knowledge of shipping, receiving, inventory control, and dispatching.
* Proven ability to manage administrative processes and operational workflows simultaneously.
* Working knowledge of customer service, purchasing, distribution, and financial processes.
* High level of proficiency with ERP systems (SAP) and Microsoft Office (Excel, Outlook, Teams).
* Excellent leadership, communication, and organizational skills.
* Knowledge of freight cost controls, LTL carriers, accounts payable, and payroll a plus.
* Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
* Bachelor's degree in Business, Supply Chain, Accounting, or related field preferred.
The starting budgeted pay range for this role will generally fall between $64,500.00 - $75,900.00 per year. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.For remote roles where the final candidate resides in Alaska, California, Colorado, Illinois, New York, Oregon or Washington, state required pay thresholds will be factored into base salary.
Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel…
* Our Live Total Health program provides you with options to align to your personal needs. Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more
* We know our talent is our most precious asset and your unique development contributes to our organization's success now and in the future. Career growth at our company is not always a ladder. It's much more like a rock climbing adventure. Grow through exploration and experiences rather than a predictable linear path.
* We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy.
* Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women's Network, Scotts Black Employees' Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards.
* Join a company with a strong belief in giving back to the communities where we live and work. We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team.
Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities.
Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity
Notification to Agencies:
Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.
Auto-ApplyDistrict Mgr II
Operations manager job in Arvada, CO
Receives general and specific program guidance relative to the attainment of program goals and objectives. Exercises independent judgment in carrying out assigned tasks and program responsibilities. District Manager is available to provide guidance and direction for unusual or difficult problems, and situations encountered. Work is reviewed on the basis of the efficiency and effectiveness of the district in meeting contractual and corporate performance. Responsible for building and leading a multi-unit group of auto emission testing facilities.
* Manage station operations to support main goal of efficiently inspecting vehicles while providing excellent customer service.
* Responsible for coordinating the District Operations activity and facilities towards achieving program goals and objectives in accordance with corporate policies and procedures and state contractual obligations.
* Provide direct supervision, guidance, assistance, and development assistance to station management staff.
* Responsible for compliance with and implementation of approved policies and objectives.
* Develop highly competent operational personnel within the district and ensure they are properly trained, certified, fully informed and prepared for increased management responsibilities within the organization.
* Responsible for maintaining a safe workplace for all.
* Evaluate personnel against goals and objectives. Identify and develop those on team that meet or exceed expectations and have ambition to advance in their career.
* Analyzes station labor, volume, and quality reports to ensure all stations in the district are operating within program standards and are being managed in the most efficient, effective manner.
* Recommend ongoing improvement to operating policies and objectives and be a champion of change.
* Provide coaching, counseling, and corrective action as needed in the direction of multiple teams.
* Provide detailed and quality customer service training to all district staff and ensure all station management staff are capable of managing all customer situations to a positive resolution.
* Responds to all inquiries, comments and/or complaints submitted pertaining to the district. Provides follow up reports to the same regarding outcome and resolution.
* Ability to build relationships with multiple departments within the organization to better achieve desired results.
* Deals promptly and effectively with problems or issues that are raised within the district regarding personnel.
* Performs other duties as assigned by the Operations Manager.
* BS or BA degree or equivalent preferred.
* One to three years' experience in a management field with two years managing a large diverse team.
* One to three years' experience in managing multiple units, multiple locations.
* Experience in automotive industries preferable.
* Excellent interpersonal, staff development and team building skills.
* Excellent oral and written communications skills. Proven results in building and leading teams.
* Valid Colorado Driver's license and ability to be insured on company vehicles.
Salary Range $65,000 - $70,000 based on experience
Director of Client Operations
Operations manager job in Denver, CO
Premise Health is Different on Purpose
Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.
Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit .
This position oversees and directs the operations management of multiple employer worksites across all lines of health and fitness related services within a geographic area. Is a subject matter expert and provides expertise managing and mentoring Health Center Leadership staff.
This is a Full Time, Remote,Director of Client Operations role within the Denver, CO area.
What You'll Do • Serves as main client contact on strategic integration and expansion opportunities, maintaining strategic focus on client satisfaction and value added strategies and demonstrates the ability to proactively identify client needs related to healthcare trends.
• Identifies processes to improve overall performance of health centers and defines innovative measurements of performance standards to integrate corporate strategies.
• Demonstrates strong business acumen and knowledge of staffing, capacity, ROI, budget, margins, service and product offerings, to implement and drive strategic and relevant operational outcomes.
• Strategically identifies and solves complex problems effectively with an emphasis on developing proactive approaches utilizing internal (corporate and regional) support.
• Identifies and requests participation from corporate departments in strategic meetings as client needs dictate.
• Owns client/site meetings, committees, and task forces to support strategic initiatives and goals.
• Operational lead on implementations post-go-live.
• Coordinates and productively facilitates communication across virtual sites and effectively navigates through multilayer client relationships (vendors, consultants, etc).
• Demonstrates the ability to effectively manage complex multiple lines of service and clients.
• Provides effective leadership, coaching, and mentoring at the site level.
• Builds talent to proactively manage additional LOS.
• Participates in sales process.
• Escalation point for clients.
• Consults with Medical, Legal or Compliance departments regarding regulations, practices act, practice law, certification requirements etc.
• May be asked to complete ad hoc projects.
• Manages site level supervisors.
• Owns the client/site meetings, committees and task forces to support strategic initiative and goals; identifies and asks for participation of corporate departments in strategic meetings as client needs dictate.
• Coordinates and communicates across virtual sites and shares best demonstrated practices with peers.
• May be asked to complete ad hoc projects.
• Oversees the management of up to 15 health centers with multiple lines of service.
• Manages the relationship of up to 10 clients.
• Manages a portfolio of $2M - $10M in Gross Annual Revenue
• Manages (direct and indirect) up to 10 - 50 FTEs.
What You'll Bring • Bachelor's degree in a related field preferred or equivalent experience.
• 7+ years' experience in a business environment or related industry, managing others
• Experience managing virtual teams
• Healthcare experience managing in a medical, pharmacy, fitness or other similar environment preferred.
• Experience in an Operations function desired
• Prior budget and P&L responsibility desired
• Demonstrated experience with medical information management systems
• Demonstrated process or efficiency management.
• Strong Excel, PowerPoint, Word and Outlook skills required
• Strong written, verbal and presentation skills required
• Excellent demonstrated follow up skills & attention to detail
• Ability to work both independently and as a team member
• Strong relationship building skills
• Ability to interact at all levels of the organization (both internal and external)
• Demonstrated strong leadership skills
• Demonstrated adaptability and ability to manage change
• Knowledge of Workers' Compensation, Medicare and/or clinical standards of practice preferred.
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here:
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
Premise provides its reasonable and genuinely expected range of compensation for this job of $100,000.00 - $160,000.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors. This position is eligible for a performance bonus that is based on client service expansion. In addition, this position is eligible for an Annual Performance Incentive that is a percentage of base salary and awarded based upon individual annual evaluation and company financial performance.
For individuals living in Washington or Colorado:
Premise offers the following paid time off benefits. Employees will be included in the company's Open Time Off plan and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above.
This posting is anticipated to close within 90 days of 10/13/2025.
Should you have questions regarding this job posting, please contact .
Event Operations Manager
Operations manager job in Boulder, CO
Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.
We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
Job Description
This role is based in our Boulder, Irving or New York City office.
What You'll Get to Do as an Operations Manager
Show your love of the game as the ultimate team player and captain. Participate in industrious and innovative teams to create premiere in-person events. Lead a team of dotted line reports to produce tradeshows, conferences, and extraordinary events
Be a globetrotter! You will travel around the US and perhaps, the world, executing site selection and inspection trips and producing in-person trade events.
Let your creative flare sparkle. Help develop overall look and feel of events and coordinate signage and graphic plans. Order graphics, manage and track the creative process and ensure accurate placement of graphics onsite.
Create the story. Communicate the big picture and the smallest details to your contracted vendors (venues, general services contractors, A/V and IT providers, caterers, decorators) to build every component of the client experience.
Crunch the numbers. Through research, cost analysis and negotiations determine the cost to support building the dream. The Operations Manager develops and manages the show production costs, tracks spending, identifies areas of cost savings, provides monthly forecasts, and pays applicable vendors.
Sign on the dotted line. Request and review vendor contracts. Collaborate with legal and the Director of Operations and Procurement to ensure no detail of fine print is missed.
Qualifications
What We Expect You've Already Done
Four-year degree or related work experience.
4 - 6 years of experience in trade show, conference and/or event operations required.
Background in tradeshow / event / conference operations or with a general service contractor or convention facility.
Demonstrated strong interpersonal. time management and organization skills with experience in overlapping deadlines and managing complex projects or events.
Floor plan development and management.
Proficient in Microsoft Office Suite with emphasis on Excel, Teams & Outlook.
Prior experience working within and managing a budget.
What Makes You Stand Out?
(These are not requirements but show us how you shine!)
High emotional IQ with an ability to stay calm under pressure
Demonstrated ability to work within a team environment.
Experience with both in-person and digital or hybrid events.
Positive attitude, flexibility, and adaptability.
Knowledge / proficiency in Adobe creative programs (InDesign, Photoshop, etc.).
Prior experience with Map Your Show, a2z, EXPOCAD or similar platform.
Prior experience in sponsorship fulfillment.
Additional Information
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at
LifeAt.Informa.com
Our benefits include:
Great community:
a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact:
take up to four days per year to volunteer, with charity match funding available too
Career opportunity:
the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
Time out:
15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world
The salary range for this role is $68,000- $85,000 based on experience.
This posting will automatically expire on December 30, 2025.
We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job
here
.