About us
Zara is a forward-thinking force in fashion; embodying what is possible when responsibility and aspiration are accessible to all. By bringing more thoughtful style to the world, we aim to provide everyone, no matter where they are, with the inspiringly beautiful, always on-trend, responsibly crafted fashion they deserve.
Purpose
As the OperationsManager it is your role to execute the operations of the store focused on the stockroom, achieving its operation at the service of sales and customers. You are dynamic and operational with great ability to organize and execute tasks. You will also be analytical with the ability to read reports and draw conclusions
Key Responsibilities:
Help the Head of store Operations organize store operations based on operational KPIs to optimize and improve performance.
Manage warehouse stock and merchandise flows taking into account the criteria of the Sales Manager.
Execute the replenishment and verify its location in the plant.
He supervises the back processes: checkout, fitting rooms, size collection and online collection, so that they are executed well and provide good customer service.
Run omnichannel-related processes (SINT, IPOD, STORE MODE, CC).
Help Head of store operationsmanager implement new projects and operational updates.
Assist Head of Store OperationsManagermanage the external team.
Use analytics tools and track KPIs to improve in-store processes.
Supervise and take responsibility for the operation of store devices and track technology incidents.
Continuous communication and feedback with your supervisor (Head of store operationsmanager) and all teams within the store (section managers, experts, specialists)
Continuously train teams in their area.
Help Head of store operationsmanager develop the store's operational team.
You are responsible for compliance with occupational risk prevention, health and safety regulations.
What we offer:
In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands and a variety benefit package where you can find a wide range of discounts.
Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs as well as social projects to get involved and contribute to a better society, and much more!
Zara USA, Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.
EOE/DFW
$51k-76k yearly est. 5d ago
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Dutch Wonderland Ride Operation Manager
Dutch Wonderland
Operations manager job in Lancaster, PA
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave-and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose:
Bringing Families Closer Together by Creating Memories Worth Repeating
. Our passionate hosts make this purpose possible through everyday acts of love and service-what we call Heartspitality -the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The Rides Manager is responsible for the effective and efficient operation of the entire attractions department. The ideal candidate will be a team player and a strong independent contributor to the overall success of the park.
Responsibilities include interviewing, hiring and training employees; staff planning, scheduling, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in accordance with all company policies and applicable laws/regulations.
This year-round, full-time position requires open schedule availability during peak season, including extended work hours, evenings, weekends and holidays.We are currently looking for a:
Dutch Wonderland Rides ManagerRoles & Responsibilities:
Roles & Responsibilities
Supervisory Duties:
· Manage all aspects of the Rides team and any other assigned departments
· Lead by example, attitude, and as a representation of Dutch Wonderland]'s core values
· Act as an approachable mentor and coach to all assigned team members
· Manage and control all financial aspects of assigned departments while maximizing revenue and cost savings opportunities; maintain constant vigilance over departmental spending and budgets
· Act as a strategic visionary to implement measures that will favorably impact process, people, and/or profit
· Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.
· Become knowledgeable of performing the essential duties of all rides positions and backfill these positions when needed
· Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.
· Ensure that all required meal and other breaks are being given in accordance with PA State law
· Assist with team scheduling and timekeeping activities
Departmental Duties:
· Ensure that all rides are being operated within compliance to all state, local, manufacturer, and industry standards
· Develop and implement department policies, procedures, and is responsible for the creation and dissemination of department specific handbooks
· Coordinate with the ride's maintenance team on attraction down time, mechanical issues, and ride evacuation procedures
· Manage guest feedback and escalates complaints or issues to the proper authorities, when appropriate
· Enforce Park policies, ride restrictions, and ride recommendations based on either the manufacturer recommendation or Palace Entertainment standards
· Ensure all standard operating procedures are followed for park operation, employee relations, timekeeping, and safety including ensuring all daily, weekly, and monthly documentation is being completed
· Periodically facilitates internal audits of the rides team to ensure best practices are being followed
· Maintains a sense of calmness and professionalism during tense, escalated or emergency situations
· Maintains constant vigilance to identify potential hazards and informs maintenance and Park leadership of these issues
· Monitors the weather during daily operations and oversees any necessary ride closures
· Ensures that attractions documentation is compliant with ASTM and Company standards
· Participate in the Manager on Duty program
· All other duties assigned by leadership
Education & Experience:
· High School Diploma or equivalent.
· Bachelor's degree in Business Administration, Management, Hospitality or related discipline preferred.
· 5+ years of relevant Amusement Park or Theme Park industry experience.
· 1+ years of previous managerial experience preferred
· Required to successfully complete the International Ride Operator Certification (iROC) course within the first year of employment. Successful course completion is required for this position. There is no cost to the team member for the course.
Languages: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
· Must be at least 18 years of age to comply with PA Child Labor Laws
· Ability to work flexible schedule, including evenings, weekends, and holidays
· Ability to comply with all uniform policies
· Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding ride operation
· Must demonstrate a willingness to learn and ability to follow instructions
· Must be guest-focused and also work well with other team members and supervisors
Physical Requirements:
· Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
· Ability to reach above shoulders throughout the workday
· Ability to remain on feet for majority of the workday
· Ability to remain sedentary for periods of time, while using a computer
· Ability to climb or descend stairs for some coasters, rides, and attractions
· Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
· Ability to see details of objects that are more than a few feet away
Working Conditions:
· This role will be based in both an office setting as well as outdoor Park environment
· Subject to frequent interruptions and requests that may require reprioritization of activities
· Frequent interaction a variety of motorized and chain-driven rides and attractions
· Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
· Frequent exposure to constant repetitive motion, high noise levels, flashing lights, vibrations, and heavily populated environments
Team member benefits:
Why Palace Entertainment?
We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy. Palace Perks and Benefits:
· Competitive compensation
· Management Incentive Plan
· Comprehensive health and wellness package
· 401k Savings and Investment plan
· Free admission to Palace Parks in the continental US
· Generous vacation and sick time
Do not miss the chance to spark your career now!
$65k-104k yearly est. 4d ago
Assistant Operating Director
Cornerstone Caregiving
Operations manager job in York, PA
York, Pennsylvania | Full-Time | Leadership Role | $55,000 + Benefits & Bonus Opportunities
At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.
We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.
Office Leadership & Operations
Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture.
Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
Share on-call rotation with office leadership.
Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
Assist with recruiting, onboarding steps, and staff oversight to support office growth.
Client Care & Quality Assurance
Oversee scheduling operations to ensure timely coverage and an excellent client experience.
Respond to client escalations with urgency, professionalism, and empathy.
Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
Ensure state-required supervisory visits are completed (as applicable).
Serve as a backup for client assessments when the Operating Director is unavailable.
Qualifications
Bachelor's Degree preferred but not required, high school diploma or equivalent required.
2+ years of experience in management, leadership operations, or human resources.
Experience hiring, recruiting, training, scheduling, and supervising staff.
Leadership experience within the healthcare or home care industry.
Ability to work autonomously in a fast-paced environment.
Comfort managing multiple priorities and shifting needs throughout the day.
Other Requirements
Valid driver's license and auto insurance.
High proficiency with technology, especially Google Workspace.
High attention to detail and exceptional follow-through skills.
Strong communication and interpersonal skills.
Compensation & Benefits
$55,000 starting salary
Growth Bonuses
Medical, Dental, Vision benefits package.
12 days of PTO annually.
Phone stipend.
Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.
Why You'll Love This Role
You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
You will directly shape staff performance, team culture, and client experience.
You'll grow in leadership through hands-on coaching, development, and operational oversight.
Your work makes a direct impact on seniors, caregivers, and families in your community.
Join a mission that matters.If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.
**
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends)
Education:
Bachelor's (Preferred)
Experience:
Leadership: 2 years (Preferred)
Schedule management: 2 years (Preferred)
Hiring: 2 years (Preferred)
License/Certification:
Driver's License (Preferred)
Ability to Commute:
Dallastown, PA 17313 (Preferred)
Work Location: In person
$55k yearly 1d ago
Pet Care Center General Manager - Lead Growth & Care
Petco Animal Supplies, Inc.
Operations manager job in Bel Air, MD
A leading pet care company located in Bel Air, Maryland, is seeking a passionate General Manager to oversee a Pet Care Center. The role involves leading a team, driving sales, ensuring animal welfare, and enhancing guest experiences. We require strong leadership and customer service skills, along with at least three years of management experience. This position offers an opportunity to make a meaningful impact on pets and their owners while fostering a positive team culture.
#J-18808-Ljbffr
$50k-97k yearly est. 4d ago
General Manager - Optical
America's Best 3.9
Operations manager job in Towson, MD
America's Best is part of National Vision, one of the largest optical retail companies in the United States. Each location is focused on treating every eye with the attention and expertise they deserve. America's Best believes in great care, for every kind of eye. Because every eye deserves better.
For more details about America's Best, visit AmericasBest.com.
Job Description
See your leadership skills in focus!
As a General Manager, you'll lead a talented team, drive results, and create an amazing experience for both patients and associates every single day.
The General Manager is responsible for the overall success, sales, and profitability of the store. This includes managing all aspects of operations - from financial performance and team leadership to merchandising, training, and patient care.
You'll set the tone for a positive, high-energy environment where exceptional service and teamwork thrive.
What You'll Do
Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities.
Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.
Partner with the Doctor to ensure every patient receives the highest level of care.
Conduct store audits and uphold quality, merchandising, and service standards.
Maintain open communication with the District Manager and provide accurate reporting.
Ensure the store and facility meet all corporate and safety standards.
Additional Responsibilities
Execute marketing, merchandising, and promotional initiatives according to brand standards.
Manage budgets, supplies, and inventory to meet financial goals.
Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.
Lead by example - coaching your team toward sales and service excellence.
Provide clear, timely feedback and performance evaluations, while addressing issues proactively.
Ensure compliance with company policies and maintain accurate associate files and records.
Qualifications
5+ years of retail experience. Supervising experience preferred.
Knowledge of the optical industry is preferred.
Bachelor's degree or equivalent experience preferred.
Proven ability to lead, coach, and build strong associate relationships.
Strong communication, organization, and problem-solving skills
Passion for providing exceptional customer service and driving sales.
Solid understanding of store operations and business performance.
Additional Information
We reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.
Our Benefits Include:
Health & Dental Insurance
401k retirement savings with company match and stock purchase plan
Flex Spending Account
Generous Paid Time Off & Company Holidays
Parental leave
Employee eyewear discount
Short- and Long-Term Disability
Life Insurance
College scholarship program
Focus on professional growth and long-term career fulfillment:
Training programs: Develop your skills and knowledge with our comprehensive training offerings.
Educational Courses: Gain access to courses that support both your personal and professional development.
Emphasis on internal promotions and career advancement so you have opportunities to grow with us long-term.
Join us today and see your future clearly!
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
$55k-112k yearly est. 10h ago
Store Manager
Sportsman's Warehouse 3.9
Operations manager job in Camp Hill, PA
At Sportsman's Warehouse, we provide outstanding gear and exceptional service to inspire outdoor memories.
Since 1986, when we opened our very first store in Midvale, UT, Sportsman's Warehouse has been on a remarkable journey. Today, we're proud to have grown to over 140+ locations across the United States and we're still expanding.
But our journey doesn't stop there. We're also committed to helping you craft your career path. At Sportsman's Warehouse, we believe in creating opportunities for individuals who are eager to begin their employment with us. We don't just offer jobs; we offer fulfilling careers with room to grow.
Benefits and Perks:
· Health, Dental & Vision Insurance
· Paid Time Off
· Industry Leading Employee Discounts
· Life Insurance
· 401K with Employer Match
· Employee Stock Purchase Plan
· Supplemental Insurance - STD, Critical Illness, Hospital Indemnification & Volunteer Life Insurance
· Employee Assistance Program
· Vendor SPIFF Opportunities
Join us, where every day is an adventure!
Purpose of Position:
The Store Manager is responsible for overall store management, enhancing the customer experience, meeting sales and profitability goals, and managing staff.
Essential Duties and Responsibilities:
Develop business strategies to raise our customer pool, expand store traffic, increase market share, and optimize profitability.
Meet sales goals by training, and providing feedback to sales staff
Ensure high level of customer satisfaction through excellent service
Maintain and review inventory, labor, department, and store sales reports
Oversee and audit cycle counts and price changes
Review and sign off on gun log paperwork and keep store compliant with all ATF regulations
Oversee opening and closing procedures
Manage the Pro-Form, Spiff, and ExpertVoice programs
Manage store events, hours, and employment opportunities on the Company website
Oversee sales training program, ensuring that all employees receive the required training on a semi-annual basis
Supervise merchandising of entire store ensuring that the entire store is clean, faced, and straight at all times
Work closely with buying staff to recognize sales trends and customer needs
Train, , and develop the Department Managers in their daily duties; including, hiring, personnel coaching, and management to assess training needs and build career paths
Enter and maintain Department Manager schedules in time and attendance system and back up payroll functions in Office Manager's absence
Work with the Facility Manager to maintain the appearance and functionality of the inside and outside of building and grounds, approve and manage all wildlife mounts displayed in the store
Address all issues that arise from staff or customers (complaints, grievances, etc.)
All other duties as assigned
What's the Culture?
Our Values for Success:
Outfitters Serving Outdoor Enthusiasts: Our customers come first, and our team is dedicated to helping them fully enjoy their outdoor adventures.
Adventures Are Better Together: We believe teamwork is essential for success, and we support each other in every endeavor.
Trust Is Our North Star: We are committed to transparency, honesty, and integrity in all that we do.
Hitting the Mark: Speed and accuracy matter, and we strive for excellence in every interaction.
Pioneering Spirit: We embrace innovation and adapt to change to remain leaders in our industry.
Qualifications:
Proven successful experience as a retail manager
Powerful leading skills and business orientation
Customer management skills
Strong organizational skills
Good verbal and written communication and interpersonal skills
Education/Experience:
Bachelor's degree in Business Administration or related field preferred
A minimum of 5 years of experience as a retail store manager required, preferably in the outdoor industry
Supervisory Responsibilities:
This position manages department managers.
Physical Activity: This role involves active movement, including talking, standing, lifting up to 20 lbs, and being on your feet for extended periods-perfect for those who enjoy a hands-on, dynamic workday.
Our Outfitters are the backbone of our stores, creating unforgettable experiences and being passionate advocates of our products. Whether you're just starting in retail or looking to take your skills to the next level, Sportsman's Warehouse offers ongoing training, advancement opportunities, and a supportive team environment.
As an Outfitter, you'll get to talk about the outdoor activities you love all day. Every customer interaction is an opportunity to share your passion for the outdoors and connect with people who love adventure just as much as you do. Imagine coming to work every day and discussing the best fishing spots, hiking trails, or camping gear-it's not just a job; it's a chance to live and breathe your favorite outdoor hobbies!
Apply Today to Start Your Adventure with Sportsman's Warehouse!
Join us in a dynamic, rewarding environment where you can grow your skills, earn additional rewards, and become part of a community that shares your passion for the outdoors.
Sportsman's Warehouse is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability status, or any other characteristic protected by law.
$29k-39k yearly est. 4d ago
Deli General Manager
Pilot Company 4.0
Operations manager job in Carlisle, PA
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Pilot Flying J is seeking an experienced Deli General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.
The Deli General Manager will also be:
Ensuring that customer expectations are met
Conducting meetings with subordinate employees
Maintaining effective vendor relationships
As a Deli General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.
Additional responsibilities for the Deli General Manager include:
Driving sales
Managing team members
Tracking inventory
Providing customer service
Performing P&L analysis
Pay Rates Starting between: $44,100.00 - $63,900.00 / year
Qualifications
As a Deli General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.
Additional requirements of the Deli General Manager include:
2-3 years of management experience in restaurant, deli, or foodservice
Previous management proficiency in high volume retail with P&L accountability
Ability to create and maintain a customer focused culture
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
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$44.1k-63.9k yearly 17h ago
Retail Store Manager
Goodwill Monocacy Valley 3.8
Operations manager job in Westminster, MD
Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members.
Essential Duties and Responsibilities:
Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.
Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets.
Ensures payroll costs and operating costs are managed to budget.
Ensures Team Members deliver excellent customer service to donors and customers.
Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
Partners with community businesses and organizations to promote Goodwill mission.
Maintains regular and consistent in-person attendance.
Serves as a Goodwill ambassador to the community.
Transfers to different stores at any given moment due to business needs.
Covers shifts at different stores at any moment due to business needs.
Ensures that all Team Members are well-trained and fulfill their duties and responsibilities.
Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.
Ensures that Production Team processes, prices, and displays product per company standards and to achieve store goals.
Under direction of the Retail District Manager, partners with other store locations to allocate donations, Team Members, and leadership to maximize area performance.
Ensures that Team Members are operating per company standards and procedures.
Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.
Transfers to different stores at any time due to business needs.
Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
Builds a high-performing team.
Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
Ensures that the Assistant Store Manager effectively manages performance of Retail Store Associates.
Plays critical role in driving company culture change efforts and change management processes.
Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
High School Diploma or equivalent
Two years' work experience in Retail Management, preferably thrift
One-year customer service experience
Proficient in Microsoft Office Suite
Valid drivers' license and clean MVR
Ability to pass a background check and drug screen, where applicable for position
Ability to speak and read English proficiently
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-###-#### option 6 or ...@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Monocacy Valley, please contact our Candidate Support Line at 1-833-###-####, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" ************", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( ) to learn how to report it.
$39k-48k yearly est. 6d ago
STORE MANAGER in STEVENS, PA
Dollar General 4.4
Operations manager job in Stevens, PA
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************
Job Details
GENERAL SUMMARY:
Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
Make recommendations regarding employee pay rate and advancement.
Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
Provide superior customer service leadership.
Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
Ensure that store is adequately equipped with tools necessary to perform required tasks.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
Complete all paperwork and documentation according to guidelines and deadlines.
Qualifications
KNOWLEDGE and SKILLS:
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Knowledge of cash handling procedures including cashier accountability and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
Good organization skills with attention to detail.
Ability to solve problems and deal with a variety of situations where limited standardization exists.
Certain store locations may give preference to bilingual Spanish speakers.
WORK EXPERIENCE and/or EDUCATION:
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
COMPETENCIES:
Aligns motives, values and beliefs with Dollar General values.
Supports ownership by tapping into the potential of others.
Acts as a liaison between the corporate office and store employees.
Fosters cooperation and collaboration.
Interacts with staff tactfully yet directly and maintains an open forum of exchange.
Demonstrates responsiveness and sensitivity to customer needs.
Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
Provides continuous attention to development of staff.
Recruits, hires and trains qualified applicants to fulfill a store need.
Ensures store compliance to federal labor laws and company policies and procedures.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
Occasional climbing (using ladder).
Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
Fast-paced environment; moderate noise level.
Occasionally exposed to outside weather conditions.
Dollar General Corporation is an equal opportunity employer.
#CC#
$33k-53k yearly est. 6d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Operations manager job in Harrisburg, PA
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$194.2k yearly 60d+ ago
Assistant Retail Store Manager - Rural King
Rural King Supply 4.0
Operations manager job in Felton, PA
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You'll do
The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success.
Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.
Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.
Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.
Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.
Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability.
Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience.
Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.
Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively.
Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.
Ensure that the store operates in accordance with safety regulations, company policies, and industry standards.
Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.
Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc.
Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.
May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols.
May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency.
Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.
Participate in cross-training for flexibility in various departments and responsibilities.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
Yes
Essential Qualities for Success
At least 2 years of retail experience or equivalent combination of experience and education.
Proven track record of success and a desire to take on increasing levels of responsibility and leadership.
Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results.
Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment.
Proven ability to analyze and optimize complex processes to achieve operational excellence.
Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively.
Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
Comfortable navigating computer systems and software to assist customers or manage activities.
Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail.
Proven track record of consistently producing error-free work and meeting quality standards.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$32k-38k yearly est. 6d ago
District Manager - Maryland West
The Gap 4.4
Operations manager job in Gettysburg, PA
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.
What You'll Do
* Attract, hire, develop and retain the best team to meet both short and long-term business goals.
* Monitor performance and consistently followup to ensure results are delivered.
* Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.
* Foster and maintain an inclusive and collaborative work environment.
* Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality
* Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.
* Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.
* Identify and solve problems with sustainable solutions
* Maintain a keen awareness of the external market and competition
* Ensure stores are operating in compliance with all Gap Inc. policies and procedures
Who You Are
* Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
* Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores
* Demonstrated ability to build diverse, high performing teams with an inclusive environment
* Demonstrated ability to deliver an exceptional customer experience via all channels
* Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.
* Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.
* College degree preferred.
* 3+ year's multi-unit, high volume, complex business leadership preferred.
* Flexible to work days, nights, weekends and holidays to meet the needs of the business.
* Ability to travel overnight and/or between stores as required.
* Ability to lift and carry 30lbs.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$111k-187k yearly est. 5d ago
VP, Operations (Greater Toronto Area)
First Advantage 4.7
Operations manager job in North York, PA
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest asset - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
Job Summary:
The Vice President, Operations is responsible for the day-to-day management of fulfilment functions to ensure effective and efficient processes, high client satisfaction, and regulatory compliance. While this role will be largely remote, we are currently limiting our search to candidates in the Toronto area for monthly visits to the Toronto area office. Additionally, there will be up to 10% travel including international trips.
What You'll Do:
Operational Leadership:
* Oversee daily operations for the fulfilment teams
* Develop and implement operational strategies, key performance indicators, and goals to improve service delivery, quality, and client satisfaction
* Drive continuous improvement in operational workflows to optimize efficiency and demonstrate cost stewardship
* Prepare executive updates on a monthly basis
* Participate as a speaker/presenter in meetings
Team Leadership:
* Lead, coach, mentor, and develop a high-performing operations team, fostering a culture of accountability, growth, and collaboration
* Partner with Human Resources on talent acquisition, learning and development, and performance management
* Develop career pathing and succession planning within the team
Process Optimization:
* Analyze operational data and leverage insights to implement process improvements and enhance overall service delivery
* Partner with Product, Technology, and Enablement teams to evaluate and implement new tools, platforms, or vendors that can increase efficiency, reduce costs, and support company growth
* Evaluate and implement new tools, platforms, or vendors that can increase efficiency, reduce costs, and support company growth
Client Relations:
* Act as the senior point of contact for escalations, working closely with Customer Success teams to resolve issues promptly
* Monitor Service Levels and performance metrics, ensuring the team consistently meets and exceeds client expectations
* Attend client meetings via video call and in-person as needed
Strategic Planning
* Help set operational goals and align operational objectives with the company's strategies
* Participate in and lead cross-functional projects and initiatives that drive growth, optimize operational performance, and expand product offerings
* Remain abreast of industry trends and regulator changes, providing strategic recommendations to adapt of capitalize on evolving industry conditions
What You'll Need to be Successful:
* 10+ years of experience in operationsmanagement, preferably within the background screening, risk management, or due diligence industries
* Proven track record of leading and scaling operations in a high-growth environment
* Exceptional leadership skills with experience, building, managing, and developing high performing teams
* Strong communication, problem-solving, and decision-making abilities
* Demonstrated experience with process improvement, data analysis, and technology-driven solutions
* Act as the senior point of contact for escalations, working closely with Customer Success teams to resolve issues promptly
* Monitor Service Levels and performance metrics, ensuring the team consistently meets and exceeds client expectations
* Attend client meetings via video call and in-person as needed
* Strategic Vision & Execution
* Results Orientation & Accountability
* Client-centric Mindset
* Data-Driven Decision Making
* Change Management & Adaptability
* Leadership & Employee Development
What Are You Waiting For? Apply Today!
You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
This position is a replacement role for an existing vacancy.
Applications are processed through an applicant tracking system (ATS), and while automation helps with organization, all decisions include meaningful human involvement which is maintained throughout the hiring process.
The base salary range for this position is approximately $130,000-$150,000 CAD. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
If you require accommodation at any stage of the hiring process, please let us know. We will work with you to meet your needs.
United States Equal Opportunity Employment:
First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
$130k-150k yearly 16h ago
Dental Office Operations Manager
Chord Specialty Dental Partners
Operations manager job in York, PA
Compensation: $72,000 - $75,000/ annually
Spark Orthodontics is seeking a highly organized, detail-oriented OperationsManager (OM) to lead the smooth and efficient operation of our Orthodontic office.
As the OM, you will own administrative processes and financial oversight, ensure seamless office flow, and provide strong support to our clinical, provider, and administrative teams. This role is pivotal in creating a positive, high-performing environment that empowers our dental team to deliver exceptional patient care.
The ideal candidate is a strategic thinker, strong communicator, and natural outcome owner who thrives on solving problems and driving operational excellence.
Together with our dentists and clinical staff, you will bring your experience, leadership, and passion to maintain and elevate the exceptional dental experience our patients deserve.
Location: York, PA.
Schedule: 7:45 AM - 5:30 PM, Monday - Thursday. Fridays, 8:00 AM - 5:30 PM.
Responsibilities
Own Scheduling Discipline: Maintain and optimize office schedules in full compliance with our company policies and procedures to maximize productivity.
Enforce Policy Adherence: Implement and monitor company office policies, holding staff accountable for consistent compliance.
Drive Financial Stewardship and Business Health: Manage office operations within budget guidelines, including revenue drivers, cost control for supplies, equipment upgrades, and resource allocation.
Accelerate Growth Initiatives: Actively support marketing and promotional programs to increase new patient acquisition and strengthen community presence.
Lead High-Performance Teams: Directly supervise office staff, providing proactive performance management through feedback, coaching, corrective actions, and formal appraisals.
Foster Communication & Alignment: Conduct monthly office meetings, bi-weekly provider meetings, maintain documented minutes, and ensure follow ups are made.
Promote Continuous Improvement: Identify operational gaps and implement solutions that enhance efficiency, patient experience, and team engagement.
Drive Cross-Functional Collaboration: Partner with Revenue Cycle, Marketing, HR, and other support functions of Chord to align strategies, resolve challenges, and deliver seamless operational and patient experiences.
Qualifications
Minimum of three (3) years of experience in a management position, preferably in a dental or healthcare setting.
Excellent organizational and communication skills with attention to detail.
Ability to support doctors, employees, and patients as a leader of the operations team.
Knowledge of dental/medical terminology and PMS software preferred.
Experience using Microsoft Office Suite including Outlook, Teams, Excel and Word.
Clearance through the State of PA to work on children: determined through Criminal Background Check, Finger Printing, and Child Abuse Clearance
What We Offer
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:
Medical and Vision Insurance: You're eligible starting the first month after you join.
Dental Coverage: Enjoy this benefit with $0 premium.
401(k) Plan with Company Match: We help you plan for your future with our matching program.
Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
Employee Referral Program: Earn rewards for bringing talented individuals to our team.
Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
Pet Insurance: We understand the importance of furry family members too.
Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.
Who We Are
Spark Orthodontics was founded in 2010 by Dr. Jason M. Hartman, D.M.D., M.S. We have 11 convenient locations and have quickly become the leading orthodontic care provider in the Lehigh Valley, Greater Reading Area, Schuylkill County, Lancaster County, York County, Cumberland County, Dauphin County, Luzerne County, and Montour County areas. We are known for our innovative office designs and are widely recognized as a leader in orthodontics. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.
#IND
$72k-75k yearly Auto-Apply 20d ago
Administrative Operations Manager
Assisting Hands of Baltimore North
Operations manager job in Cockeysville, MD
Job DescriptionAssisting Hands Home Care Baltimore North, MD Assisting Hands Home Care is known for delivering compassionate, dependable inhome support that helps clients stay safe, comfortable, and independent where they feel happiestat home. Our caregivers are highly trained, bonded, insured, and committed to providing personalized care with realtime communication for families. Weve built our reputation on exceptional service, genuine compassion, and a deep understanding of what matters most to the people we serve.
Is expanding in Baltimore County, and were looking for a motivated, compassionate, and highly organized Administrative OperationsManager to help build and lead our growing team. This role combines office management, caregiver support, and occasional handson careperfect for someone who enjoys a fastpaced environment and wants to grow with a small startup agency. This is a unique opportunity to join a small, fastgrowing franchise at the ground level and play a key role in shaping our culture, operations, and client experience.
About the Role
The Administrative OperationsManager keeps the office running smoothly while supporting both caregivers and clients. This position blends administrative leadership with handson support, making it ideal for someone who thrives in a dynamic environment and enjoys wearing multiple hats.
Key Responsibilities
Oversee daily office operations and ensure smooth workflow
Answer phones and greet visitors in person at the office
Assist with recruiting, interviewing, and onboarding CNA staff
Provide coverage for CNA shifts when needed (must hold active CNA certification)
Support scheduling, client communication, and caregiver coordination
Maintain compliance with company policies and state regulations
Contribute to building a positive, supportive, growthoriented team culture
Collaborate with ownership on operational improvements and longterm growth initiatives
Required Qualifications
Active CNA certification (required)
Experience in home care, home health, or healthcare administration
Strong communication and customerservice skills
Ability to multitask and stay organized in a fastmoving environment
Comfort working in a small startup setting with evolving processes
Dependable, professional, and committed to highquality care
Preferred Skills
Scheduling or staffing experience
Recruiting or HR support experience
Familiarity with homecare software systems (a plus, not required)
Benefits
401(k) with company match
Health insurance
Paid twoweek vacation
Career growth opportunities as the franchise expands
Why Join Us?
Assisting Hands is known for compassionate, highquality careand were building a team that reflects those values. If youre ready to grow with a company that values your experience, your leadership, and your heart for caregiving, wed love to meet you.
$44k-79k yearly est. 4d ago
Project Manager, Facility Operations (Full Time, Towson)
Sheppard Pratt Careers 4.7
Operations manager job in Towson, MD
The Project Manager (PM) supports the management and oversight of all phases of facility related projects across the broader organization, including all hospital, residential, school, outpatient, community programs, and housing locations.
The PM supports planning, prioritizing, and assessing the readiness of all projects; developing project budgets and scope; oversight of bidding and contract awards; assisting with project execution by managing client expectations, including quality control; assuring adherence to schedules and budget; and reporting on project performance/status.
Will require travel to other sites as needed.
Knowledge, Skills, and Abilities Required:
Work requires ability to read and interpret documents such as blueprints, specifications, safety rules, operating and maintenance instructions, and procedure manuals; knowledge of building codes, architectural and engineering drafting practices and building construction and renovation practices, extensive knowledge/experience with MS Excel/PowerPoint/Word/Project acquired through:
Bachelor's degree in construction management, engineering or related field, including at least 2-3 years in a project manager role;
An AA degree in construction management or related field plus at least 5 years of related experience, including at least 2-3 years in a capital project manager role.
Knowledge of building design, construction and maintenance, required.
Knowledge of AIA contracts and standard CSI specifications and divisions, required.
Project Management Professional (PMP) preferred. Experience with AutoCAD preferred.
Work requires interpersonal skills to effectively communicate (verbal and written) with and respond to internal management and staff, to establish and maintain successful working relationships with vendors, contractors, architects, engineers and other consultants in order to meet project objectives, and to manage assigned staff.
Work requires problem-solving skills to plan and coordinate numerous construction projects and to assure that the work is done in a safe, organized, cost effective manner that meets the plan requirements.
Benefits:
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
Comprehensive medical, dental and vision benefits for benefit eligible positions
403b retirement match
Generous paid-time-off for benefit eligible positions
Complimentary Employee Assistance Program (EAP)
Generous mileage reimbursement program
The salary range for this position is $67,999.78 minimum to $108,576.83 maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.
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$68k-108.6k yearly 60d+ ago
Director of Warehouse Operations
N. Ginsburg & Son DBA Floors, Etc
Operations manager job in Timonium, MD
Full-time Description
To maintain a safe and secure warehouse environment. Supervise the activities of all warehouse functions to maximize efficiency of operations and provide excellent service to internal and external customers.
Essential functions
Responsible for the overall warehouse workflow process and ongoing assessment, review, and update of departmental procedures, processes to produce high quality, efficient, and cost-effective operations.
Work with the CFO on the capital purchases program for the proper amount of capital investments; conduct the necessary research and prototyping needed to ensure we have the best possible equipment at the right inventory levels for the most efficient operation.
Accountable to oversee transportation logistics operations to ensure products and equipment arrive on schedule and without damage and with accurate inventories and manifests for efficient tracking and deployment.
Direct all dock operations to ensure efficient operations, accurate inventories and manifests of all loads and shipments and the return and inventory of all products and equipment as well as client-owned products.
Maintain relationships with installers, freight carriers and other vendors of equipment and materials necessary for warehouse operations and proactively negotiate favorable rates and cost-cutting measures to reduce/recover costs.
Manage facility related repairs, coordinate with external vendors to schedule and complete specialized repairs.
Introduce service enhancements and innovative ideas to meet current and future business requirements.
Ensure the proper storage, access, usage, maintenance, servicing and repairs of all products and equipment and the communications and inventories systems used throughout the organization.
Responsible for clean and orderly warehouse daily.
Oversee and maintain DOT compliance for the company's fleet, ensuring all trucks meet regulatory requirements, including inspections, driver logs, and safety documentation. Coordinate and track preventative maintenance to minimize downtime and ensure equipment reliability.
Develop and implement safety protocols to ensure a safe work environment on and off location at all times. Responsible for overseeing DOT and OSHA compliance including current forklift certified operators.
Be responsible for all resources to include dock, shipping and receiving workers, drivers, trucks and motorized equipment; ensure all are properly licensed and serviced for the safest and most efficient operation.
Responsible for shipping and receiving department to ensure we provide the highest quality of services to our clients and meet budget requirements.
Recruit, hire, train, manage and motivate all assigned personnel. Lead and develop warehouse team to deliver unparalleled customer service, ensuring that daily shipping quotas are met.
Planning, budgeting, and effective supervision of full-time and contract labor to include the weekly, monthly and yearly labor cost projections.
Plan and manage the work assignments and workflow processes of all resources and labor. Work with department to determine start times of shifts based on workload. Oversee all shifts necessary for the warehouse operation.
Develop employees through coaching, mentoring and performance management, driving productivity and quality of processes, systems, and procedures.
Responsible for post-accident investigation and testing
Develop and lead a safety committee that is responsible for initiating safety practices.
Maintain, audit, and approve employee timekeeping records and submit to Payroll, as scheduled.
Requirements
Competencies
· Critical decision-making skills
· Excellent leadership and organizational skills
· Excellent written and oral communication skills
· Analytical mindset and problem-solving orientation
Work environment
· This position is on-site in Timonium MD.
· Workdays are Monday through Friday.
Physical Demands
· Operate a computer and other office productivity machinery.
· Occasional lifting 50lbs - 75 lbs
Required qualifications
Bachelor's degree or equivalent - desired
6 + years of Management level - experience in logistics operations
Knowledge of OSHA guidelines
Excellent communication and leadership skills to build effective relationships with team, leadership and business partners.
· Forklift certified
$74k-128k yearly est. 57d ago
Director of Warehouse Operations
N. Ginsburg & Son, Inc. DBA Floors, Etc
Operations manager job in Timonium, MD
Job DescriptionDescription:
To maintain a safe and secure warehouse environment. Supervise the activities of all warehouse functions to maximize efficiency of operations and provide excellent service to internal and external customers.
Essential functions
Responsible for the overall warehouse workflow process and ongoing assessment, review, and update of departmental procedures, processes to produce high quality, efficient, and cost-effective operations.
Work with the CFO on the capital purchases program for the proper amount of capital investments; conduct the necessary research and prototyping needed to ensure we have the best possible equipment at the right inventory levels for the most efficient operation.
Accountable to oversee transportation logistics operations to ensure products and equipment arrive on schedule and without damage and with accurate inventories and manifests for efficient tracking and deployment.
Direct all dock operations to ensure efficient operations, accurate inventories and manifests of all loads and shipments and the return and inventory of all products and equipment as well as client-owned products.
Maintain relationships with installers, freight carriers and other vendors of equipment and materials necessary for warehouse operations and proactively negotiate favorable rates and cost-cutting measures to reduce/recover costs.
Manage facility related repairs, coordinate with external vendors to schedule and complete specialized repairs.
Introduce service enhancements and innovative ideas to meet current and future business requirements.
Ensure the proper storage, access, usage, maintenance, servicing and repairs of all products and equipment and the communications and inventories systems used throughout the organization.
Responsible for clean and orderly warehouse daily.
Oversee and maintain DOT compliance for the company's fleet, ensuring all trucks meet regulatory requirements, including inspections, driver logs, and safety documentation. Coordinate and track preventative maintenance to minimize downtime and ensure equipment reliability.
Develop and implement safety protocols to ensure a safe work environment on and off location at all times. Responsible for overseeing DOT and OSHA compliance including current forklift certified operators.
Be responsible for all resources to include dock, shipping and receiving workers, drivers, trucks and motorized equipment; ensure all are properly licensed and serviced for the safest and most efficient operation.
Responsible for shipping and receiving department to ensure we provide the highest quality of services to our clients and meet budget requirements.
Recruit, hire, train, manage and motivate all assigned personnel. Lead and develop warehouse team to deliver unparalleled customer service, ensuring that daily shipping quotas are met.
Planning, budgeting, and effective supervision of full-time and contract labor to include the weekly, monthly and yearly labor cost projections.
Plan and manage the work assignments and workflow processes of all resources and labor. Work with department to determine start times of shifts based on workload. Oversee all shifts necessary for the warehouse operation.
Develop employees through coaching, mentoring and performance management, driving productivity and quality of processes, systems, and procedures.
Responsible for post-accident investigation and testing
Develop and lead a safety committee that is responsible for initiating safety practices.
Maintain, audit, and approve employee timekeeping records and submit to Payroll, as scheduled.
Requirements:
Competencies
· Critical decision-making skills
· Excellent leadership and organizational skills
· Excellent written and oral communication skills
· Analytical mindset and problem-solving orientation
Work environment
· This position is on-site in Timonium MD.
· Workdays are Monday through Friday.
Physical Demands
· Operate a computer and other office productivity machinery.
· Occasional lifting 50lbs - 75 lbs
Required qualifications
Bachelor's degree or equivalent - desired
6 + years of Management level - experience in logistics operations
Knowledge of OSHA guidelines
Excellent communication and leadership skills to build effective relationships with team, leadership and business partners.
· Forklift certified
$74k-128k yearly est. 28d ago
Administrative Operations Manager
Assisting Hands 3.8
Operations manager job in Cockeysville, MD
Assisting Hands Home Care - Baltimore North, MD Assisting Hands Home Care is known for delivering compassionate, dependable in‑home support that helps clients stay safe, comfortable, and independent where they feel happiest-at home. Our caregivers are highly trained, bonded, insured, and committed to providing personalized care with real‑time communication for families. We've built our reputation on exceptional service, genuine compassion, and a deep understanding of what matters most to the people we serve.
Is expanding in Baltimore County, and we're looking for a motivated, compassionate, and highly organized Administrative OperationsManager to help build and lead our growing team. This role combines office management, caregiver support, and occasional hands‑on care-perfect for someone who enjoys a fast‑paced environment and wants to grow with a small start‑up agency. This is a unique opportunity to join a small, fast‑growing franchise at the ground level and play a key role in shaping our culture, operations, and client experience.
About the Role
The Administrative OperationsManager keeps the office running smoothly while supporting both caregivers and clients. This position blends administrative leadership with hands‑on support, making it ideal for someone who thrives in a dynamic environment and enjoys wearing multiple hats.
Key Responsibilities
• Oversee daily office operations and ensure smooth workflow
• Answer phones and greet visitors in person at the office
• Assist with recruiting, interviewing, and onboarding CNA staff
• Provide coverage for CNA shifts when needed (must hold active CNA certification)
• Support scheduling, client communication, and caregiver coordination
• Maintain compliance with company policies and state regulations
• Contribute to building a positive, supportive, growth‑oriented team culture
• Collaborate with ownership on operational improvements and long‑term growth initiatives
Required Qualifications
• Active CNA certification (required)
• Experience in home care, home health, or healthcare administration
• Strong communication and customer‑service skills
• Ability to multitask and stay organized in a fast‑moving environment
• Comfort working in a small start‑up setting with evolving processes
• Dependable, professional, and committed to high‑quality care
Preferred Skills
• Scheduling or staffing experience
• Recruiting or HR support experience
• Familiarity with home‑care software systems (a plus, not required)
Benefits
• 401(k) with company match
• Health insurance
• Paid two‑week vacation
• Career growth opportunities as the franchise expands
Why Join Us?
Assisting Hands is known for compassionate, high‑quality care-and we're building a team that reflects those values. If you're ready to grow with a company that values your experience, your leadership, and your heart for caregiving, we'd love to meet you. Compensation: $45,000.00 - $50,000.00 per year
Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child.
Aside from the company's mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.
According to the company's Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. “Our agencies hire caregivers that first and foremost align with our company's core values.” Gail went on to explain that their agencies do a complete interview process of each hiring candidate. “We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills.” Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. “Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients,” Gail said.
According to some of the agencies' caregivers, Assisting Hands motivates their employees to give the best care possible. “They treat their caregivers with very high standards,” said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. “Because of this quality care it makes a great difference to all elderly clients and their families.”
Some of the other comments made by various Assisting Hands caregivers are “I applaud this company for the high standards and ethics that I have witnessed…” - Julie J.
“I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee.” Kelsey L.
“What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone's needs.” LaEasha G.
Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.
$45k-50k yearly Auto-Apply 3d ago
Director of Total Rewards & People Operations
Aspire Employment Opportunities
Operations manager job in Bel Air, MD
At Aspire Living & Learning, we don't just talk about making an impact, we live it. For more than 40 years, we've supported neurodiverse children and adults across New England and Maryland as they discover their passions, unlock their potential, and live more independently in their communities. Our person-centered services evolve with people's needs, from education and behavioral health to residential and community-based supports. We empower people to live lives shaped by their own interests, choices, and strengths. Join our collaborative, mission-driven team and bring your skills to work that makes a real difference every day.
The Director of Total Rewards & People Operations is Aspire's senior-most leader responsible for designing and advancing a competitive, equitable, and financially sustainable compensation strategy. This role leads organization-wide work on salary structures, pay equity, market benchmarking, incentive and recognition programs, and total rewards planning. In addition, the Director oversees HRIS, benefits, and compliance functions to ensure operational excellence across Aspire's people systems.
Working in close partnership with the Chief People & Culture Officer, this leader ensures Aspire's compensation philosophy is implemented consistently, transparently, and in support of employee attraction, retention, and engagement.
Key Responsibilities
Compensation Leadership
Serve as Aspire's subject-matter expert on compensation, advising the CPCO and executive team on pay strategy, market trends, and financial impact.
Lead the creation, implementation, and ongoing refinement of Aspire's compensation framework, including salary structures, career frameworks, job architecture, variable pay, and recognition programs.
Conduct annual and mid-year compensation reviews, ensuring competitive positioning, internal equity, and budget alignment.
Oversee pay equity audits and lead corrective action planning.
Partner with Finance to model costs, forecast future needs, and support long-range workforce planning.
Develop manager-friendly tools, guides, and training to improve compensation literacy across the organization.
Total Rewards Strategy
Develop and implement Aspire's total rewards philosophy in alignment with the organization's mission, values, and talent strategy.
Lead the design and administration of compensation programs, including salary structures, pay equity analysis, benchmarking, and market adjustments.
Partner with the Chief People & Culture Officer and Finance to analyze pay trends, affordability, and budget impact.
Evaluate benefits offerings for cost-effectiveness, competitiveness, and alignment with Aspire's culture and workforce needs.
Oversee the development of clear, employee-centered communications about Aspire's total rewards programs.
Benefits, Leave, and Compliance
Oversee the administration of employee benefits and leave programs, ensuring accuracy, compliance, and exceptional service delivery.
Manage relationships with brokers, vendors, and consultants; lead annual renewal and open enrollment processes.
Ensure compliance with all state and federal laws and regulations related to benefits, leaves, ACA, COBRA, and related filings.
Partner with the Benefits Committee to review plan performance, utilization trends, and cost-saving opportunities.
HRIS & People Data
Lead the administration and optimization of Aspire's HRIS (UKG) to ensure data accuracy, efficiency, and strong user experience.
Oversee system configurations, workflows, reporting, and upgrades.
Ensure HR data integrity and provide analytics to support strategic workforce planning, DEIB insights, and leadership reporting.
Collaborate with IT and Enabling Technology to advance automation and self-service functionality.
Operational Excellence & Leadership
Manage the People Operations team, including HRIS, benefits, and compliance staff, fostering growth, accountability, and cross-team collaboration.
Drive process improvement initiatives that streamline HR operations, enhance employee experience, and reduce administrative burden.
Partner with legal, finance, and payroll to ensure compliance, consistency, and accuracy in people-related data and policies.
Prepare and manage budgets, reports, and dashboards for People & Culture operations.
Serve as a trusted advisor to the Chief People & Culture Officer on data-driven decision-making related to pay, benefits, and workforce trends.
Qualifications
Bachelor's degree in Human Resources, Business Administration, or related field required; advanced degree or HR certification preferred.
7+ years of progressive HR experience with at least 3 years in a leadership role.
Demonstrated experience managing HR operations, benefits, and HRIS, with growing expertise in compensation or total rewards.
Strong analytical and quantitative skills; ability to interpret and communicate complex data clearly.
Proven experience managing vendor relationships and leading cross-functional projects.
Proficiency in UKG or other major HRIS systems.
Deep knowledge of applicable state and federal employment and benefits laws.
Excellent interpersonal, communication, and leadership skills.
Strategic thinker who can balance operational precision with long-term vision.
Must have satisfactory background checks.
Aspire Living & Learning's Internal Mobility Policy ensures an equitable and efficient internal mobility system that aligns with the agency's commitment to professional development and growth. This policy fosters a culture of mobility within the organization, aiming to provide employees with opportunities for career advancement and fulfillment. Please reference the Internal Mobility Policy to review the process to be considered for other jobs at Aspire Living & Learning.
Lateral Transfers:
You do not need to submit an application at this time. You need to let your HR Partner know you're interested in being considered for the position. Your HR Partner will be the point of contact between you, your current manager, and your hiring manager.
Promotions/ Cross-functional jobs:
Please let your HR partner know you're interested in being considered for the position and they will confirm your eligibility to apply. Once you speak with your HR Partner, please submit an application.
Below is the name and information of your HR Partners to be contacted prior to applying for a promotion or cross-functional opportunity.
Connecticut (AS) employees: Heather Murphy, ******************
Connecticut (Child Services) employees: Wanetta Wilcher *******************
Maryland employees: Debbie Duran *****************
Massachusetts employees: Michelle Cutting ********************
New Hampshire employees: Michelle Cutting ********************
Vermont employees: Judy Stermer, *******************
Shared Services and Agency Leadership: Judy Stermer *******************
How much does an operations manager earn in York, PA?
The average operations manager in York, PA earns between $52,000 and $128,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in York, PA
$82,000
What are the biggest employers of Operations Managers in York, PA?
The biggest employers of Operations Managers in York, PA are: