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  • Route Service Supervisor- UniFirst

    Unifirst 4.6company rating

    Order takers supervisor job in Blacklick Estates, OH

    Route Service Supervisor UniFirst is seeking a Route Service Supervisor to join our team! The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. This is an entry level management position for a career minded individual interested in advancement. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: Some companies say they like to promote from within, we just do…constantly! Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the training and development of a team of Route Service Representatives Respond to service requests Negotiate customer contract renewals Build strong relationships with your customers and team Work closely with all other leadership and management team members to provide the best customer service and product programs Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep's performance and their customers' level of satisfaction and loyalty. Qualifications What we're looking for: A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles An individual ready to learn and work to become a customer service and loyalty expert High school diploma or GED, some college is a plus 21 years of age Valid non-commercial driver's license in the state of residence Reliable transportation Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Communication and language skills Basic computer proficiency Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses The estimated salary for this position ranges from $53,850 - $74,792 yearly. Actual compensation will vary based on factors including but not limited to the candidate's skills, experience, and qualifications. Geographic differentials may also apply depending on the position's location. There is no application deadline for this role; recruitment will remain open until the position is filled. About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
    $53.9k-74.8k yearly Auto-Apply 1d ago
  • Group Copy Supervisor

    Lumanity

    Remote order takers supervisor job

    Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients' toughest challenges by revolutionizing how value is generated, demonstrated, and communicated. Responsibilities / Position overview We are seeking a skilled copywriter to join the creative team and serve as the Group Copy Supervisor within our Market Access division, which helps pharmaceutical and biotech companies gain market access for their brands and thrive in the ever-changing healthcare landscape. In this role, you will be the lead writer on 2 or more brands, responsible for crafting payer value stories, developing clinical and economic messaging, presenting internally and externally, and managing account replationships. As the Group Copy Supervisor, you are expected to have conceptual skills, an understanding of payer and HCP marketing communication, knowledge of FDA requirements and terminology, and exceptional copywriting and story-telling abilities. This position reports directly to the Creative Director. Key responsibilities include: Write clinical and payer marketing communications Understand, communicate, and execute brand payer strategies Prepare materials for client submissions by referencing and annotating text according to client-specific style/guidelines Always take personal responsibility for quality, accuracy, and meeting deadlines Negotiate timing with Project /Account Management when appropriate Work closely with Designers to visualize data/information Work closely with the Clinical Evidence department to maintain highest degree of medical accuracy Collaborate with senior leadership of Market Access to understand and communicate payer messages (eg, pricing and contracting, impact of the IRA, etc.) Keep current on industry practices and regulatory requirements that affect medical content and copy Participate in professional development activities on a regular basis Inform and advise the Creative Director on status of accounts Establish credibility internally and with clients through subject matter expertise, critical thinking and excellent communication skills Provide direction and guidance to junior writers Maintain a current list of available freelance writers Consult with Creative Director regarding staffing needs Manage writers as needed Qualifications 5+ years in pharmaceutical and payer copywriting at a pharmaceutical company or healthcare communications agency Bachelor's or master's degree Writes logically, clearly, grammatically, and creatively Organizes and distills information from multiple sources Speaks articulately and persuasively Proficient in MS Office Suite (particularly PowerPoint, Word, Excel), Adobe Acrobat Benefits We offer our employees a comprehensive benefits package that focuses on what matters to you - health and well-being, personal finances, professional development, and a healthy work/life balance: Competitive salary plus bonus scheme Medical, dental, and vision insurance options 401(k) plan with employer match Generous amount of paid time off annually + 10 paid holidays Flexible spending accounts for health and dependent care Health savings account option with employer contribution Employee Assistance Program Paid short-term and long-term disability coverage Paid life insurance coverage at 1.5x annual salary and much more ----------------------------------------------------------------------------- Employees can expect to be paid a salary between $140,000-$155,000. The salary range is merely an estimate and may vary based on an applicant's location, skills, prior experience, professional qualifications, and other relevant factors.
    $39k-75k yearly est. Auto-Apply 3d ago
  • WFH Benefit Team Supervisor

    Griffiths Organization

    Remote order takers supervisor job

    🌟 Join AO Globe Life - Make a Real Impact, Work Remotely! Are you passionate about making a difference while enjoying the freedom of remote work? At AO South, we're looking for motivated self-starters who thrive on helping others. Join our team and play a key role in helping veterans, union members, and their families secure the life insurance and accidental benefit coverage that safeguards their legacies. Why This Opportunity Stands Out: Work From Anywhere: Enjoy the flexibility of working remotely, no commute required. Unlimited Earning Potential: With a commission-based structure, top performers earn $100K+ annually. Warm Leads Provided: Forget about cold calling-connect with members from our trusted database. No Startup Costs: Get started without the worry of overhead expenses. Performance-Based Rewards: Earn recognition and exciting incentives for hitting your targets. Union Membership: Become part of OPEIU Local 277 and enjoy the security of a 70-year legacy in the industry. What You'll Be Doing: Engage with Members: Assess and address insurance needs through daily interactions. Provide Tailored Solutions: Offer supplemental insurance options that align with each member's financial goals. Guide Members Through the Process: Walk members through the application process with care and professionalism. Ongoing Support: Assist members with policy reviews, claims, and updates. Maintain Compliance: Ensure adherence to all regulatory standards to uphold trust and transparency. What We're Looking For: Exceptional Communication Skills: You're confident in both verbal and written communication. Self-Motivated: You're driven to exceed goals and achieve success. Tech-Savvy & Organized: You're comfortable with technology and staying organized in a remote work setting. Strong Problem-Solving Skills: You focus on delivering effective solutions to meet client needs. Sales Experience (Preferred): Experience in sales is a plus, but we'll provide training for the right candidates. Life Insurance License: You must be eligible to obtain a Life Insurance License. Eligibility: Applicants must be legally authorized to work in the United States. We are currently unable to hire non-U.S. citizens or residents. Why AO South? This isn't just a job-it's an opportunity to: Be part of a supportive, dynamic team. Build a meaningful career that impacts lives. Unlock unlimited earning potential in a role that rewards your hard work. If you're motivated, adaptable, and inspired by the opportunity to create real change, we want to hear from you! Apply today and take the first step toward an exciting future with AO South!
    $100k yearly Auto-Apply 12d ago
  • Renewal Team Supervisor, G&A Beneficial

    G&A Partners 4.1company rating

    Remote order takers supervisor job

    For over 25 years, G&A Partners has been helping entrepreneurs grow their businesses, take better care of their employees, and enjoy a higher quality of life by providing proven HR solutions and technology. A growing, Houston-based professional services firm, G&A Partners is currently seeking a Renewal Team Supervisor, G&A Beneficial to join its team with the ability to work 100% remote. A competitive compensation and benefits package is available to include health benefits and 401(k), recognition awards and bonuses and the opportunity to work for a highly respected and award-winning company. Summary The Renewal Team Supervisor Plays a key role in ensuring operational excellence, supporting clients and internal teams. This position combines direct client engagement with supervisory responsibilities. The Supervisor will oversee team and account processes, workflows, mentor team members, assist with managing internal team, broker and vendor relationships, and act as the primary escalation point for complex issues, ensuring an exceptional client and team experience. Responsibilities Lead, coach and mentor a team of Account Executives and Account Managers to achieve goals and provide world class customer service. Manages daily workflows, ensuring tasks are prioritized, deadlines are met, and resources are effectively allocated. Participates and co-hosts Team Meetings, team One on Ones, and provides feedback and professional development opportunities. Develops, implements, and trains on processes for the Team and new hires to be successful in their duties. Monitors Workflow for team as clients are moved from New Revenue Team to Renewal Team. Works with Manager to evaluate client load among team members and adjust as needed. Assists with escalations of team, client and broker concerns that may arise and work through resolution. Escalate as needed. Must be able to work autonomously on complex projects, making informed decisions as needed Maintains high level client relationships, ensuring satisfaction and retention, assisting with complex issues and may take on accounts as team needs require. Manages, maintains and develops relationships with G&A Broker Partners to sustain long term relationships, referrals and growth. Supports the Renewal Team by acting as a day-to day resource and coach for questions and issues as they arise. Implements process improvements as directed and proposes new process improvements. Ensures compliance with company policies and procedures and benefit regulatory requirements. Must be able to work autonomously on complex projects, making informed decisions and recommendations. Must be able to travel up to 25% of the time, possibly more during peak open enrollment periods. Other Duties: Must be able to travel occasionally. Performs a variety of complicated tasks and other duties as assigned. Qualifications Strategic thinker with a strong business acumen Innovative and solution-oriented mindset Independent and confident decision-maker Strong leadership and supervisory skills with the ability to lead, mentor, and influence cross functional teams Demonstrated success in benefit sales and client relationship management. Exceptional communication - clear, concise and persuasive Deep understanding of employee benefits, compliance and market trends Executive-level client management and presentation skills Skilled at navigating complex client needs and multi-tiered organizations Comfortable working autonomously while driving team goals Education: A high school diploma or equivalent is required. An associate or bachelor's degree preferred. Equivalent training/experience will be considered Skills & Experience: At least 5 -7 years of benefit-related or Account Management experience with progressive levels of responsibility is required. At least 2-3 years supervisory experience is required. Bilingual (Spanish/English) a plus. Must have ability to communicate effectively with all levels. Responsible - Ability to be held accountable or answerable for one's conduct. Reliability - The trait of being dependable and trustworthy. Relationship Building - Ability to effectively build relationships with customers and co-workers. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type. Detail Oriented - Ability to pay attention to the minute details of a project or task. Accuracy - Ability to perform work accurately and thoroughly. Accountability - Ability to accept responsibility and account for his/her actions. Computer Skills: Proficiency in Microsoft Word, Excel and PowerPoint required. Prior HRP/Prism knowledge is a plus. Certifications/Licenses: Life and health license required. Equal Opportunity Employer G&A Partners as an Equal Opportunity Employer considers all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Our management team is dedicated to providing a work environment free of discrimination and harassment based on any of these characteristics. We are committed to this policy and achieving a diverse workforce with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. Privacy Policy ****************************************** Salary Starting salary is $70,000/yr - $115,000/yr The starting range represents the low and high end of the G&A Partners' range for this position. Actual wages will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of G&A's total compensation package for employees. Other rewards may include commissions, annual bonuses, and program specific rewards. In addition, G&A Partners provides a variety of benefits to employees, including health, dental, vision, life insurance, short-term and long-term disability, flexible spending, ancillary benefits, retirement savings plan, paid holidays, and paid time off (PTO). Application close date is 2/15/2026
    $70k-115k yearly Auto-Apply 10d ago
  • Behavioral Health & Addiction Services Harm Reduction Supervisor

    Franklin County, Oh 3.9company rating

    Order takers supervisor job in Columbus, OH

    Why Work Here? Be Valued! As a public service agency, we know our greatest assets are the people behind the service. We recognize the value of our employees through competitive pay and an amazing benefit package for staff and their family. Franklin County Public Health is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. The FCPH value statement says it all: We serve our communities, our organization, and each other with Integrity, Accountability, Excellence and Respect. Franklin County Public Health provides: * Schedules to support a work/life balance. * Robust benefits including medical, dental, vision, an employee assistance program and a flexible spending account. * Life insurance, short- and long-term disability options are also offered. * Vacation time, personal time, sick time, and paid holidays. * And much more! NOW HIRING: Behavioral Health & Addiction Services Harm Reduction Supervisor The Behavioral Health & Addiction Services (BHAS), Harm Reduction Supervisor position will provide supervision in the development, implementation, and coordination of evidence-based, or informed injury prevention, harm reduction non-clinical addiction services programs, including policy, system and environmental change strategies, processes, and interventions to support community-based substance free, healthy living. The Supervisor will oversee the development, coordination and facilitation of the agency's community-based harm reduction and outreach programs and initiatives to address mental/behavioral health, substance use disorders, disparities, and social determinants of health. This position assists with writing, editing, and collecting documentation to assure full compliance with all grant deliverables and deliverable outcomes and assists with identifying and approving grant expenditures. Duties include: * Provides administrative support and supervision to staff for monitoring performance, provides training to teach new skills and coaches to improve performance. * Provides supervision, guidance and oversight, for the BHAS harm reduction, harm reduction vending machines, community outreach, mobile outreach van, mobile syringe service, naloxone, and peer support programs. * Utilizes management tools in the development and monitoring of program activities, including partner outreach, program service planning and delivery, to community-based organizations. * Works toward implementing the agency one-goal of equity, strategic plan, community health assessment, and community health improvement plan. * Offers guidance and support in identifying resources that support addressing social determinants of health; Identifying barriers to care and services in areas such as but not limited to; education, transportation, housing and understanding procedures and language barriers. * Determines resources required for projects and the most feasible and cost-effective methods to gather data; develops work plans; assigns priorities and time limits. * Conducts quality improvement reviews; develops and implements action plans to improve effectiveness and efficiency of staff. * Assists in the planning and implementation of operational procedures and provides program management with continuous feedback about operations. * Attends local events, meetings and trainings to stay abreast of the most innovative approaches and disseminate related information within the community and agency. * Manages section budget and continuously researches grant or other opportunities to increase section revenue. •Responsible for the expansion and development of a comprehensive Harm Reduction Mobile Unit, works collaboratively across divisions to manage use and maintenance of the mobile unit. * Other related duties as assigned. Requirements: * Master's degree with a focus in injury prevention, social work, social services, behavioral health, addiction services, public health, or public administration. * LISW, LICDC-CS, MSW or LSW required. * 3 years' work experience in the field of addiction services * 2 years' experience in social services, policy management, public health, behavioral health substance use, or social work * Ohio Driver's License. * Experience in grants management, federal grants management experience preferred. Hiring Wage Range: $35.04/hour - $42.05/hour. This is an exempt position. Interested applicants should apply at ***************************************** with: * Resume * Cover letter * Completed FCPH application (located: ****************************** Deadline for Applying: Internal applicants (11/11/2025); External applicants (Until filled) No phone calls please. Franklin County Public Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Learn more at *************** FCPH is committed to providing a healthy work environment for all employees, and all employees agree to be non-tobacco users as a condition of employment (e.g., cigarettes, cigars, smokeless tobacco, vapor, etc.). All applicants offered positions with FCPH must submit to and pass a drug and alcohol screen before beginning work. Applicants with disabilities may contact Victoria Bradley, HR Generalist at ************************************** or ************ to request and arrange for accommodations. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.
    $35-42.1 hourly 57d ago
  • Supervisor Customer Service Management

    Cardinal Health 4.4company rating

    Remote order takers supervisor job

    Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. Responsibilities The Customer Service Operations Supervisor will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other patient services. Collaboratively oversees daily operations for an inbound and outbound patient access support team of 70+ team members Ability to maintain development/training goals for team members in a 100% remote setting Responsible for creating and maintaining Standard Operating Procedures and work instructions specific to the program. Responsible for conducting weekly, monthly, and quarterly reviews of program metrics and reporting out results to senior leadership Responsible for testing/solutioning/approving program changes including those related to Information Technology, platform upgrades and modifications to program business rules Handles creation, editing, and approval of employee timecards in accordance with time-keeper manager responsibilities in addition to other standard HR responsibilities as a people leader Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching and feedback on both performance improvement and goal setting Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues Effectively manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills Qualifications Bachelor's degree or equivalent work experience preferred 3-5 years of experience in related field preferred Previous management experience preferred Strong communication and presentation skills Commitment to the continued development of oneself and team members What is expected of you and others at this level Coordinates and supervises the daily activities of operations Administers and executes policies and procedures Ensures employees operate within guidelines Decisions have a direct impact on work unit operations and customers Frequently interacts with subordinates, customers, and peer groups at various management levels Interactions normally involve information exchange and basic problem resolution Consistently demonstrate the Cardinal Health values (What we value): Integrity - We hold ourselves to the highest ethical standard Accountable - We bring passion, determination, and grit to deliver on our commitments Inclusive - We embrace differences to drive the best outcomes Mission Driven - We serve the greater goal of healthcare Innovative - We develop new ways of thinking, operating, and serving customers Regularly practice the Cardinal Heath behaviors (The way we act): Invites curiosity Builds partnerships Inspires commitment Develops self and others TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) Upload speed of 5Mbps (megabyte per second) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment Anticipated salary range: $66,500 - $94,900 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 02/09/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $66.5k-94.9k yearly Auto-Apply 6d ago
  • Supervisor Meter Services | Columbus, OH (DOT)

    ACRT 3.9company rating

    Order takers supervisor job in Columbus, OH

    Bermex, Inc.Full time Regular The Meter Services Supervisor reports to the Operations or Project Manager at Bermex. This position plays a key role in interacting with customers, holding knowledge of industry standards, interfacing with management from within and outside of the department, and leading special initiatives in the meter reading department. This position also requires a high degree of metering reading knowledge, excellent time management, and exceptional interpersonal communication skills. What You'll Do Meter Services Supervision: Identify, investigate, and resolve issues ensuring deadlines are met Partner with customers, managers, utility, or other personnel to ensure customer satisfaction with ongoing communication, cooperative problem management, and regular feedback on goal achievement or obstacles experienced Work with Manager and other leaders to identify and address inefficiencies and opportunities for cost reduction Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers Recommend and implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services Requisition needed personnel, supplies, equipment, parts, or repair services Meter Reading Assistance: Drive vehicles or equipment to complete work assignments or to assist workers Interpret transportation regulations, safety regulations, or company policies and procedures for workers Prepare, compile, and submit reports on work activities, operations, productivity, or work-related accidents Resolve worker problems or collaborate with employees to assist in problem resolution Perform or schedule repairs or preventive maintenance of vehicles and other equipment Assist workers in tasks, as needed, such as reading daily meters/skips Extensively walk and stand for much of the workday Occasionally work outside in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc) Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force) Customer Communication: Handle customer inquiries when applicable or refer customer complaints to the appropriate authorities Provide general information about the meter services to customers, when applicable Use telephones, tablets, and/or computers to communicate Other duties as assigned. About You Must Haves: Education: High School Degree or GED Experience: Must be 21 years of age or older. Must have at least 2 years of experience in project management or a similar supervisory role. Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training Nice to Have: Education: Bachelor's Degree Experience: 3 years of experience in smart metering supervision or a related field; 1 year of continuous work with the same employer, and/or 6 or more months working outdoors Your Skills: Ability to multi-task, and work independently and as a team Excellent leadership skills and ability to manage a team Exceptional flexibility in daily routines and route scheduling Project management skills Proven understanding of industry standards Adequate time management skills to facilitate worker efficiencies Excellent communication skills, comfortable interacting with management and customers Ability to interact with unhappy or negative customers in a professional manner Excellent attention to detail for problem solving and finding Ability to walk long distances and prepare for weather conditions, accordingly Drug/Alcohol Testing: Drug/alcohol testing is required Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters Benefits Health and Safety: Group health plans including medical/prescription, dental, vision and a variety of other coverage options Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability Flexible Spending Accounts or an option for a Health Saving Account with company match Company paid Employee Assistance Program (EAP) for all employees and eligible family members Retirement: Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost Roth or Traditional 401(k) Retirement plan with company match PTO Plans (after 90 completed days of service for full-time employees): Paid Vacation Paid Holidays Paid Wedding Day Veterans Day paid time off for our veterans Paid Sick Time (New York based positions ONLY) Perks/Allowances Company vehicle (for all driver-based positions) Gas card for company vehicle (if applicable) Company provided cell phone or mobile allowance (if applicable) Boot allowance from approved vendors Daily per diem for travel-based positions We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Company: ACRT, Inc.
    $46k-67k yearly est. Auto-Apply 23d ago
  • Dealership Valet Supervisor in Columbus, OH at $18/hr - Weekly Pay!

    Citrin Holdings LLC 3.6company rating

    Order takers supervisor job in Dublin, OH

    Apply to Join Our Team as an Automotive Team Leader! WHO WE ARE We are a growing, purpose-driven organization that provides premium hospitality, driving, and related people-services to car dealerships across the country. Our Values: Servant Leadership, Ownership, Heart, Excellence, Growth We exist to create transformative job experiences for our team and deliver extraordinary service to our partners 10-year Vision: A community made up of thousands of team members who are thriving personally, professionally, and financially. What It's Like to Work Here From day one, we prioritize clear expectations and provide you with all the tools and resources you need to thrive. Our people-first culture fosters collaboration and open communication, making it easy for you to share your ideas and contribute to meaningful projects. We believe that creativity flourishes in a supportive setting, so whether you're brainstorming innovative solutions or refining existing processes, you'll be surrounded by a team that values your input. How to Thrive at Citrin A mindset focused on continuous growth and a willingness to learn new skills related to valet and hospitality. The ability to work collaboratively with team members while also taking initiative in a fast-paced environment. A proactive attitude towards challenges, along with a knack for creative problem-solving on the job. A commitment to embodying our core values in every interaction with guests and colleagues. Openness to feedback and a desire to contribute to a supportive and positive team atmosphere. Flexibility and adaptability in handling diverse situations, from managing guest requests to navigating busy periods. A passion for providing exceptional service and building lasting relationships with guests. Responsibilities What You'll Do: As our Automotive Team Leader, you'll be the driving force behind daily operations, ensuring everything runs smoothly and meets our high standards. You'll be hands-on, leading a fantastic crew of Shift Leads, Team Leads, and Valet/Parking Attendants while keeping the vibe positive and productive. Your Day-to-Day: Jump into action and assist with various roles to keep things rolling. Supervise each shift according to our best practices. Foster a supportive and friendly work atmosphere for your team. Spot and coach potential stars to help our company grow! Train new hires and ensure everyone's on the same page with safety and operations. Tackle any operational hiccups and share your insights with management. Keep track of daily reports and promptly address any customer or client feedback. Qualifications What We're Looking For: Age: You must be at least 18 years old. Experience: Previous experience in a similar role is a plus but you must have previous supervisor/leadership experience. Communication Skills: You should be able to chat and write like a pro! Customer Service: You know how to resolve issues with a smile. Driver's License: A valid license is a must as well confidence behind the wheel, and if you can drive a standard transmission, that's even better! Tech-Savvy: Proficiency in Google Apps and Microsoft Office is required. Availability: We need you for at least 30 hours a week, year-round and the ability to be flexibly to accommodate specific location needs Strong Analytical Skills & Attention to Detail: You have a knack for problem-solving and notice the little things that ensure everything runs smoothly. Well-Organized & Proactive: You keep everything in order and are ready to tackle challenges head-on, adapting to whatever comes your way! Compensation, Benefits, and Perks Weekly Pay: Get paid every Friday! Competitive, stable pay at $19 / hour Start Earning PTO (Paid Time Off) Day 1 Be part of a supportive team that values your contributions. High performers receive opportunities for advancement into higher-paying roles We promote from within, over 90% of our managers started out in entry level positions Benefits offered to formally offered full time team members such as; Vision, dental and medical care, life insurance, critical illness, and pet insurance Develop your leadership skills and grow with us! If you're ready to shift gears in your career and lead a fantastic team, we can't wait to hear from you! Apply now and drive your future forward with us!
    $19 hourly Auto-Apply 3d ago
  • Supervisor I-Member & Recipient Services (Full-time Remote, North Carolina Based)

    Alliance 4.8company rating

    Remote order takers supervisor job

    The Supervisor I-Member & Recipient Services is responsible for the day-to-day management of staff, overseeing performance and providing supervision and problem-solving assistance to Call Center staff. Responsibilities include but are not limited to maintaining service coverage without gaps, training, data integrity, computer support, problem-solving, development of procedures and participation in hiring, onboarding, and line-specific coverage. This position is full-time remote. Selected candidate must reside in North Carolina. Some travel for onsite meetings to the Home office may be required. Responsibilities & Duties Manage Call Center Services Assure Screening, Triage and Referral function is in accordance with DHHS contracts, Federal and State requirements Provide procedural staffing of cases in real-time throughout the Call Center workday Provide procedural and telephonic support during line-specific operational hours Enforce Call Center policies and procedures to ensure compliance with local, state, and federal contractual requirements and agency policy Maintain, and ensure implementation of department desk reference, written resource guides, and resource database Assist with the timely dissemination and integration of relevant information from multiple sources Maintain proficiency in multiple software packages (some unique to Call Center environment) Maintain proficiency in problem-solving IT issues to ensure staff coverage during line-specific operational hours Provide queue coverage during times of high call volume or low staffing, which includes completing all the duties described in job descriptions for Provider Helpdesk Network Specialist, Provider Helpdesk Team Lead, and Member Services Coordinator Perform job functions during inclement weather and on assigned holidays (either on-site or remotely) Work independently to prioritize tasks, including large projects with multiple stakeholders and tightly focused, real-time problem-solving Participate effectively in agency-wide objectives which may include, but not limited to, attending meetings, participating on committees, reporting, conversing across multiple media opportunities, and/or ad hoc discussions Liaise with IT staff on behalf of direct reports to ensure timely resolutions to unique Call Center technological issues Create, develop, and maintain databases for department goals related to backup health records, communications within Alliance, personnel documents, desk reference, and recruitment efforts Monitor provider availability and notify the Director of Member & Recipient Services when provider capacity is problematic Help problem-solve issues that affect customers, efficiency, and productivity Monitor service calls to evaluate employee demeanor, technical accuracy, and conformity to Alliance policies Make recommendations for improvements to the Director-Member & Recipient Service Respond to questions and provide recommendations for corrective services to address customer complaints that exceed the capacity of Call Center employees Monitor for gaps in workflow and referral process and create new processes as needed Provide coverage to ensure call volume is managed as needed Assist with development and review of Call Center policies and protocols Conduct monthly Call Center audits Other tasks as assigned Manage & Develop Staff Work with Human Resources and the Director-Member & Recipient Services to attract, maintain, and retain a highly qualified and well-trained workforce Including development of interview tools, hiring checklists etc. Adapt supervision strategies to accommodate both on-site and teleworking staff, such as using technology resources, flexible scheduling and training strategies Effectively participate in team-based consensus building to provide consistent, strengths-based feedback to Call Center staff Train and coach Call Center staff on job functions, policies and procedures, and productivity standards, including developing training materials to ensure consistent and successful staff performance Monitor recorded calls to evaluate employee performance, technical accuracy, and conformity to Call Center policies Review and analyze Call Center reports regarding quality, productivity and training needs, and identify and propose possible solutions Make recommendations for necessary changes in staffing based on days of the week, seasonal fluctuations, other environmental events, and telephone system data Organize workflows and ensure staff understand their roles and responsibilities Ensure the department has the needed tools and resources to achieve organizational goals and to support employees and ensure compliance with licensure, regulatory, and accreditation requirements Actively establish and promote a positive, diverse, and inclusive working environment that builds trust Ensure all staff are treated with respect and dignity Ensure standards are transparent and applied consistently, impartially, and ethically over time and across all staff members Work to resolve conflicts and disputes, ensuring that all participants are given a voice Set goals for performance and deadlines in line with organization goals and vision Effectively communicate feedback and provide ongoing coaching and mentoring to staff and support a learning environment to advance team skills and professional development Cultivate and encourage efforts to expand cross-team collaboration and partnership Develop and lead bi-weekly staff meetings on topics that highlight current Call Center needs Monitor administrative tasks to be completed by Call Center Clinicians, Call Center Coordinators, and Provider Helpdesk Network Specialists Develop, maintain, and train staff on training block Provide training to stakeholders, providers, and community regarding the MCO functions and access to services Train staff and providers on technologies to support STR function of the Tailored Plan Analyze Data and Complete Reports Ensure the accuracy of reports and other data elements Assist with Call Center reporting requirements Review and analyze Call Center reports regarding quality, productivity, and training needs Prepare composite reports from individual reports submitted by subordinates and provide leadership in leading quality improvement efforts within the Call Center Communicate & Collaborate Serve as a liaison for the organization to the community, providers, and stakeholders Provide training to stakeholders, providers, and community regarding Alliance functions and access to services Facilitate productive dialog between staff, Call Center department leadership, including receiving concerns, questions, suggestions and innovations of staff and directing information accordingly Minimum Requirements Education & Experience : Bachelor's degree from an accredited college or university in Human Services or related field and five (5) years' experience in a community, business or governmental program that delivers mental health support services (e.g., adults with mental illness, children with severe emotional disturbance, persons with developmental disabilities, adults and children with substance abuse disorders). Preferred: Master's degree and clinical experience preferred. Knowledge, Skills, & Abilities Knowledge of human services agencies, community resources, churches, schools, and related organizations that provide services to clients and their families served by Alliance Knowledge of Tailored Plan care management programs Knowledge of state and federal client rights protection statues, regulations, and applicable laws Effective written and oral communication skill, interpersonal skills, excellent customer service skills Proficient in using basic computer programs, internet De-escalation skills Ability to analyze oral and written information to identify rights protection complaint issues Ability to multitask, manage time, prioritize work, and use problem-solving approaches. Ability to coordinate effectively with staff from various agencies Ability to read, analyze, and interpret regulations, policies, and procedures to service providers Ability to execute work plans and coordinate work effectively Ability to operate computer equipment and generate reports and records Ability to learn specific data programs used for Call Center tracking Ability to triage caller needs for urgency and resolve issues in a calm and supportive manner Ability to perform in a fast paced, ever changing and often high stress environment Salary Range $77,868 -$99,282/ Annually Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity. An excellent fringe benefit package accompanies the salary, which includes: Medical, Dental, Vision, Life, Long Term Disability Generous retirement savings plan Flexible work schedules including hybrid/remote options Paid time off including vacation, sick leave, holiday, management leave Dress flexibility
    $77.9k-99.3k yearly 4d ago
  • Supervisor II - Data Center

    DSV 4.5company rating

    Order takers supervisor job in Columbus, OH

    FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Columbus, 585 Scherers Ct Division: Solutions Job Posting Title: Supervisor II - Data Center - 103503 Time Type: Full Time Supervises and coordinates activities of Builds dept. supervisors, Builds dept. material handlers, Builds dept. team leads workers engaged in shipping, receiving, inspecting, storing, issuing, delivering, and maintaining records for a variety of materials, equipment, and supplies. Forecasts and schedules all Builds dept. activity with client, and other supporting contracting agencies. Provide management and clients with real-time information on work in progress and any active work stoppages that affect Service Level Agreement. Tasks & Responsibilities: Oversees all Builds Dept. supervisors. Schedules material, training and readiness for Builds team functionality including standard builds, Decommissions, Rack moves, Starburst builds, Sub Week Server builds. Compiles special or routine reports for all Builds dept. related activity for management regarding financial or operational matters of assigned area and multiple shifts Primary Escalation point for any damage, quality, safety, or performance related issues within the Builds Dept. Analyzes various customer provided forecasts to align with local client Hardware Operations team to determine priorities, assignments and work methods required to meet schedules, utilizing knowledge of shipping procedures, routes, and rates Oversees, organizes, and coordinates annual inventory process Analyzes delivery and shipment history to resolve discrepancies between stock control records and inventory on hand; accountable for accurate, up-to-date records and stock. Ensure adequate safety measures are followed to protect client property and personnel. Inspects inbound material and escalates quality issues found during receipt inspection and prior to builds activity. Advises subordinates with questions or problems in any aspect of work activities Organizes layout of workstations, material storage areas, tools, and coordinates with other vendors for usage of shared spaces. Monitors work and client troubleshooting software for work stoppages and examines records for accuracy, neatness and conformance to policies and procedures. Participates in ordering of stock items to replenish levels. Ensures standardization of all Builds dept. activities and processes across all shifts and server platforms. Deliverables & Achievables: Recommends and implements new or changes to procedures to improve efficiency. Final Quality control for Builds dept. activity prior to handoff to client. Provides feedback to clients on work in progress and estimated project completion dates. Trains Builds Dept. supervisors, team leads, and associates in server installation, tool usage, fiber handling, and tray population best practices. Details/Specification/Explanation of the role specific skills This is a senior level supervisory position. Solid interpersonal and analytical skills are required. Bachelor's degree or equivalent is required. Generally prefer 3-6 years' experience in material handling operations, with at least 3 years supervisory experience in Data Center Builds Operations. The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.
    $48k-70k yearly est. Easy Apply 23d ago
  • Foreman - Data Center (Travel)

    NTI Connect LLC 3.8company rating

    Order takers supervisor job in Columbus, OH

    Job Description National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space. If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond. Job Summary: The Foreman will manage the Data Center Installation teams and partner with the Superintendent in making sure projects are completed safely meeting all customer deadlines, commitments and quality standards. Responsibilities: Accountable for the safety, quality, schedule and cost on assigned projects. Must be able to travel. Perform data center infrastructure and cabling buildouts in accordance with industry standards. Read and follow design engineers' instructions and specifications, maintain the scope of work on the project and adhere to safety procedures. Serves as main point of contact between the Project Manager and crew members. Responsible for managing 5-20 crew members on a day-to-day basis. Understand and adhere to customer timelines. Inspect completed work to ensure that all tasks pertaining to the installation were performed to company/customer standards. Prepare closeout documentation for each phase of the job as completed. Team player that coordinates and communicates activities with other employees, departments, and management. Hold daily meetings before beginning work. Maintain company issued equipment including but not limited to vehicle, tools, and equipment specific to job. Qualifications & Skills: Knowledge of basic tools, construction practices and communication networks. Knowledge of conveyance build installations. Knowledge of cable installation practices, dressing cables, lacing, terminating, etc. Knowledge of fiber optic cable types, make-up of fiber optic cables, and manufacturer specifications to prevent damage of cables. Knowledge of various manufacturers ISP racks, cabinets, ladder rack, fiber guide and termination panels. Knowledge of cable testing procedures and test equipment. Knowledge of inside plant safety measures. Knowledge of data center security processes and adhere to the measures they put in place. Strong computer skills with Microsoft applications. Ability to pay close attention to detail and make good sound decisions based on information given. Ability to multitask and stay organized under pressure. Required to travel for work. Must hold a valid driver's license and satisfactory driving record. 5+ years of relevant job experience. Relevant job experience is described as job experience in similar industry or job experience with similar essential duties Field of Study: Data Center, Telecommunications, Construction or Project Management NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union. EEOC-Minority/Female/Disability/Veteran National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
    $48k-71k yearly est. 22d ago
  • Field Service Site Supervisor

    Eos Energy Storage 3.6company rating

    Remote order takers supervisor job

    About Eos Energy Enterprises Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey. For more information about Eos (NASDAQ: EOSE), visit eose.com. As Eos Field Service Site Supervisor, you will play a vital role for Eos' success of our field service execution. You will provide (site) leadership and guidance for commissioning, preventative maintenance, troubleshooting, repair, and maintaining Eos' Energy storage systems in the field. Both domestically and internationally. You will provide onsite support independently or lead a field service team to accomplish assigned tasks. Responsibilities Lead a team of field technicians/engineers to commission large Eos energy systems. As a leader, you will set the tone on the job and is expected to foster a positive work experience for all who work on the team. Organize and oversee the day-to-day workflow operations. Support material management activities for all site activities. Read, understand, follow, and enforce safety procedures. Provide guidance and direction with respect to the project quality and safety requirements. Ensure Preventative Maintenance is completed on Eos energy systems, independently or leading teams. On-site Point of Contact for customers, service partners, etc. Field escalation path for solving complex problems When required, independently commission and operate Eos energy systems, locally or remote Mentor field service engineers (FSE) in operating and commissioning Eos energy systems. Mentor field service technicians (FST) in troubleshooting and operating field equipment Assist in creating or revising system, customer-facing, and internal commissioning documentation Support Product Engineering for testing of the complete system, including BMS interface. Evaluate battery performance, including testing of Eos energy systems. Utilize company-provided Field Service and Work Order Management tools to retrieve and update information timely and accurately. Write reports, record customers' concerns regarding the functionality and performance of their system and interact directly with the customer. Develop detailed knowledge of Eos' commercial products and third-party products sold by Eos Maintain a working knowledge of the NEC (National Electric Code) Other duties, responsibilities, and activities may change or be assigned at Eos's discretion. Site Supervisor may have extended working hours depending on project needs for planning and coordination. Knowledge, Skills, and Abilities Ability to work independently as well as leading a team, proactively with no supervision. Experience implementing quality control standards and assessing safety hazards to ensure job site safety and satisfy OSHA requirements. Ability to effectively communicate challenges in a forthright and accurate manner. Ability to effectively manage a small to large team of FSE's/FST's Excellent Computer skills: Windows, Office, PLC and Networking knowledge Excellent knowledge of AC/DC Electrical systems and controls. Excellent use of electrical voltage meters and electrical testing equipment Expert knowledge of mechanical and electrical schematics Excellent communication skills Ability to work productively with other departments. Attention to detail and high level of accuracy. Excellent knowledge of troubleshooting electrical systems Constant attention to safety and quality Medium Voltage/ Substation experience is a plus Education and Experience Associate's degree or equivalent experience in a technical field of study required. Bachelor's degree preferred. 7 years' experience in energy storage service and operations required. Certifications in Forklift/Boomlift/Scissor lift (can be acquired through Eos) Certification in Construction Safety (OSHA-10) (can be acquired through Eos) Travel More than 50% Local Travel Overnight/North America Travel Other International Travel Working Conditions Factory - The worker may be subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, vibration, moving vehicles, electrical current, exposure to temperature changes or exposure to chemicals. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, odors, dust, mists, and gases. The noise level in the work environment can be loud. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Machinery operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, work boots, and lab coats. May be required to exert up to 50 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body. Customer/Partner Locations - Employee may visit customer or partner locations that may be comprised of office, manufacturing floor, laboratory environments and construction sites depending on the location and reason for visit.
    $40k-67k yearly est. Auto-Apply 52d ago
  • Youth Services Supervisor

    Licking County Library 3.6company rating

    Order takers supervisor job in Newark, OH

    Department: Downtown Newark-Youth Services Reports To: Library Operations Manager Job Classification: Supervisors-MLS; Full-Time Staff Member, 37.5 hours/week; Non-Exempt; Salary Range: $26.00-$45.50/hour; Fringe Benefit Eligible; OPERS Retirement Position Open Until Filled *Schedule will include days, late shifts, and Saturdays. Job Summary: The Youth Services Supervisor manages the Youth Services Department at the Downtown Newark location and performs a variety of duties as they relate to the department's day-to-day service to children and teen readers and plans and presents programs and services. Personal & Professional Attributes: All Licking County Library employees are expected to exercise sensitivity when working with others, display common sense and good judgment, actively promote the Library to the public, uphold the highest level of confidentiality, honesty and integrity, and represent the Library in a positive and professional manner at all times. Core Technology Competencies: All Licking County Library employees must have a demonstrated working knowledge of computer operations, standard office equipment (copiers, faxes, etc.) and must be able to perform simple searches on the Library's online catalog. In addition, all employees must be able to prepare basic documents using a word processing program and have the ability to comprehend and explain to others all Library services including those relating to e-media and e-media devices. Essential Duties: Supervises and performs all duties associated with youth services at the Downtown Newark location (i.e. collection development, programming, creating displays and promotions, weeding, etc.) Provides regular supervision and feedback to ensure that staff adhere to positive child and youth development principles and adopt best practices. Intervenes where staff are not complying with child development standards and library values, procedures, and policies. Provides exemplary customer service by answering directional and reference questions, providing reader's advisory services, locating materials, processing hold requests, monitoring behavior of library customers, and ensuring that the library is neat and orderly. Performs clerical duties common to a library environment such as issuing library cards, collecting of lost item fines, answering telephone, renewing materials, etc. Initiates Inter-library loan requests by verifying materials not in library consortium and placing request. Facilitates and encourages professional development opportunities for Youth Services staff. Facilitates department participation in signature events and community collaborations. Instructs and assists customers in how to use Public Access Catalog terminal and other Library equipment. Participates in Downtown Newark Youth Services long-range planning, departmental goal-setting, collection development, and development and implementation of policies and procedures. Evaluates Downtown Newark equipment, materials, services, programs, procedures, and recommends purchases and changes to the Deputy Director. Identifies library needs in the Downtown Newark community as it relates to youth services and program needs. Plans and conducts outreach activities with local schools in the Downtown Newark area; visits classrooms to promote activities. Identifies and analyzes local emerging community issues, needs, and interests to determine departmental programming direction. Directly coordinates departmental youth services programming at Downtown Newark. Inputs department programming information into the Library's online program calendar and composes engaging descriptions. Compiles information and statistics and prepare and submit reports to the Public Services Manager-Downtown Newark (i.e. database statistics, reference statistics, etc.). Participates in department staff hiring, evaluation, and train staff how to perform duties according to standardized procedures and follow and implement Library policy. Participates in training new hires that are going through the Onboarding Program. Delegates tasks among department staff members, approves vacation schedules, and verifies staff payroll time sheets. Ensures staff duties are performed properly and in a timely manner. Informs staff of Library policy and procedures, provides direction, and problem-solving. Develops and conducts internal and external communications with tact, finesse, and confidentiality according to Library policies and procedures. Prepares signage and other departmental marketing materials according to Library guidelines and standards. Communicates with vendors and resolves problems. Prepares for opening and closing by turning on/off lights and equipment. All other duties as needed or as assigned.
    $26-45.5 hourly 49d ago
  • Hotline Resource Team Supervisor

    Nationwide Children's Hospital 4.6company rating

    Order takers supervisor job in Columbus, OH

    Leads and coordinates hotline resource team to provide timely and accurate support to callers in need of assistance. Job Description: Essential Functions: Manages the daily operations of the hotline resource team. Ensures that team members adhere to established protocols and guidelines. Monitors team performance and provides feedback for improvement. Coordinates training sessions for new team members. Handles escalated calls or issues that team members are unable to resolve. Collaborates with other departments to optimize hotline services. Education Requirement: Two years of college, or equivalent education and experience, required. Bachelor's Degree in Social Work, preferred. Skills: Effective verbal and written communication, interpersonal, and documentation skills. Working knowledge of relevant community resources and services. Effective problem-solving and conflict management skills. Ability to quickly assess and prioritize information received. Flexibility and ability to manage multiple demands in a fast-paced environment. Experience: One year of experience providing intake or crisis services, preferred. Relational database experience, preferred. Physical Requirements: OCCASIONALLY: Bend/twist, Climb stairs/ladder, Flexing/extending of neck, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Reaching above shoulder, Squat/kneel, Standing, Walking FREQUENTLY: Hand use: grasping, gripping, turning, Repetitive hand/arm use CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Seeing - Far/near, Sitting "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
    $39k-53k yearly est. Auto-Apply 16d ago
  • Dining Services Supervisor

    Brookdale 4.0company rating

    Order takers supervisor job in Dublin, OH

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $36k-56k yearly est. Auto-Apply 28d ago
  • Group Supervisor Fulfillment Center

    Walgreens 4.4company rating

    Order takers supervisor job in Canal Winchester, OH

    Walgreens ***************** is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. Nasdaq WBA, an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBAs purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nations medically underserved populations. To best meet the needs of customers and patients Walgreens offers a true omnichannel experience with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide. Job Description Job Summary: Responsible for supervision of a designated teams and front-line leaders within the Centralized Services fulfillment center environment. Provides daily support to Centralized Services pharmacy fulfillment center team members and Function Leads to ensure they provide a first in class experience to Walgreens patients and customers. Through Function Leads, monitors and reviews the day-to-day work of team members. Job Responsibilities: Resolves and/or provides technical advice on complex or critical issues that have been escalated from Function Lead. Determines and initiates appropriate resolution for escalations. Reports issues/concerns to Group Manager when appropriate. Supervises daily activities of all team members and Function Leads for scheduled shift and provides feedback and coaching of team members according to quality standards. May intercede on communication with difficult customers or patients. Responsible for coaching and developing the Centralized Services team members and Function Leads. Conducts performance reviews with team members, identifies opportunities for development, and recommends sustainable solutions to achieve necessary results. Continues to look for ways to improve current processes with enhancements and ideas. Makes recommendations on process improvement to Group Manager. Maintains working relationships and cooperates actively with all levels and areas of management to ensure that the objectives of the department and company are met. Responsible for ensuring compliance with federal, state, and local laws, as well as company and facility policies and procedures. Maintains standards of performance in accordance with policies and procedures (e.g., HIPAA guidelines/regulations, insurance, and fraud abuse guidelines, required productivity levels, timeliness expectations, etc.). Qualifications Basic Qualifications Bachelor's Degree OR High school diploma/GED and at least 4 years of experience working in a fulfillment, logistics or centralized service setting. Ability to be licensed as a Pharmacy Technician by the state Board of Pharmacy or nationally recognized certification agency within the state mandated timeline and PTCB Certified within twelve months of placement in position. Experience in identifying operational issues and recommending and implementing strategies to resolve problems. Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. Experience building and maintaining relationships within a team, coaching, mentoring, and training staff. Experience with MS Office Suite. Additional Information Preferred Qualifications Experience applying knowledge of Workforce Management Systems (WMS) Bi-lingual in English and Spanish. Experience working in a pharmacy fulfillment setting.
    $28k-37k yearly est. 60d+ ago
  • Online Order Filling Team Supervisor

    Walmart 4.6company rating

    Order takers supervisor job in Reynoldsburg, OH

    Hourly Wage: **$20 - $33 per/hour** *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: **Full-Time** Available shifts: Location **Walmart Supercenter #2726** 2793 TAYLOR ROAD EXT, REYNOLDSBURG, OH, 43068, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page (*********************************************************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
    $20-33 hourly 60d+ ago
  • Service Supervisor - Quarry Place

    Hines 4.3company rating

    Remote order takers supervisor job

    When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities As a Service Supervisor at Quarry Place with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to: Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset. Manage the completion of all work orders generated from resident requests Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks Implement and oversee inventory control Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance Prepare and manage the maintenance and capital expense budget for the property Participate in regional and firm-wide initiatives and assignments Participate in staff's evaluation process as needed and determined by Supervisor Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards, and regulations Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets Provide staff with correct equipment, tools, and training as appropriate to the property Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling Adjust and operate the fire alarm and life safety systems Monitor and manage building energy use and maintain energy management programs Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues Ability to troubleshoot standard operations and repair problems with limited supervision Successful completion of all required training programs within required timeframes Able to analyze mathematical data related to financial and operational decisions Qualifications Minimum Requirements include: High school diploma or equivalent from an accredited institution preferred Two or more years of property maintenance management or leadership experience in a related industry Have or obtain required city and/or government licenses or permits, i.e.: The EPA certification for refrigerant recycling Pool & Spa Operator * If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations Proven ability to train and direct others Excellent written, verbal and customer service skills Work indoors approximately 80% of the time and outdoors approximately 20% of the time Use olfactory, auditory, and visual senses Lift 25 lbs. or more Climb up and down stairs and ladders Access remote work areas and confined spaces (i.e., crawl spaces, roofs) Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting) Ability to work an on-call schedule and overtime as business needs deem appropriate Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays Compensation: $33/hr - $36/hr Closing At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please. We can recommend jobs specifically for you! Click here to get started.
    $33 hourly Auto-Apply 13d ago
  • Retail Stocking Team Supervisor - Full-Time

    Burlington Coat Factory Corporation 4.2company rating

    Order takers supervisor job in Hilliard, OH

    At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join Our Burlington Back of House/Receiving team as a Full-Time Retail Stocking Team Supervisor ! As a Retail Stocking Team Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management while being the main leader and director of the Back of House area. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you! At Burlington, we live by our Core Values: + Drive Results + Trust & Respect Each Other + Build Teams & Partnerships Burlington Benefits: + Growth Opportunities + Competitive Pay + Flexible Hours + 15-30% Associate Discount + Medical, Dental, and Vision Coverage + Employee Assistance Program + Life and Disability Insurance + Paid Time Off + Paid Holidays + 401 (k) Key Responsibilities: + Lead merchandise progression process (receiving deliveries, unloading and sorting cartons, processing merchandise, and flowing goods to the sales floor) + Ensuring back of house cleanliness, set-up and organization are at standard + Reinforce our company Asset Protection strategies to eliminate shortage + Promote safety for both our customers and associates by adhering to company guidelines + Cultivate a diverse culture based on teamwork and collaboration + Drive associate compliance with company policies and standards + Directing associates and workload + Accountability for team productivity results and merchandise protection + Coaching associates in the moment and providing recognition + Assist in recruiting, interviewing, and onboarding new associates + Participate in weekly workload planning meetings + Drives Community Relations participation through company programs and partnerships + Coordinate meal and break periods and monitors schedule adherence Requirements: + At least 1 year of supervisory experience within an off-price, big box, or a specialty environment + Strong interpersonal skills with a positive and engaging attitude + Ability to work a full-time schedule including nights, weekends and holidays as required + Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time At Burlington we're opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities! Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full-time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $15.00 per hour - $17.00 per hour Location 01138 - Hilliard Posting Number P1-1078782-5 Address 1760 Hilliard Rome Rd Zip Code 43026 Position Type Regular Full-Time Career Site Category Store Associate Position Category Retail Store Base Pay $15.00 - $17.00 per hour
    $15-17 hourly 60d+ ago
  • Assistant Supervisor - Sergeant, Operations & Administration

    Denison University 4.3company rating

    Order takers supervisor job in Granville, OH

    Assist in providing supervision of campus safety operations to ensure a safe and secure environment for students, faculty, staff, and visitors. This position performs a variety of skilled administrative functions and completes assigned duties related to program support and continuity. The Sergeant provides critical oversight for departmental fiscal management and logistical programs essential to the university's mission. This position requires the performance of primary supervisory duties alongside advanced administrative and fiscal support functions, ensuring the continuity of departmental operations. Operational and Safety Supervision: Patrol assigned area on foot or in a vehicle. Respond to telephonic and/or radio calls for routine and emergency assistance in both criminal and non-criminal situations. Conduct preliminary investigations of criminal and non-criminal incidents, interview victims, witnesses, and suspects, and issue citations and conduct follow-up investigations. Maintain an accurate record of daily activities. Prepare comprehensive incident and crime reports. Team Lead for Community Services Officers and Dispatchers. Review reports written by Community Services Officers. Assist in annual training of staff. May rotate working shifts, weekends, and day and/or night shifts. Administrative, Fiscal, and Logistical Support Performs a variety of skilled administrative functions, including composing memos, transcribing notes, and creating presentations. Manages and processes departmental fiscal transactions, including maintaining and processing budget requests, budget transfers, journal entries, and deposits. Prepares requisitions and requests for payments and processes invoices and orders supplies utilizing the E-Procurement system. Provides administrative and logistical program support, including coordinating, planning, and implementation of services. Organizes, prepares, and distributes required weekly, monthly, and annual reports, and monitors training and event attendance. Manages essential university assets and programs, including scheduling use of the university fleet and coordinating fleet maintenance, and providing administrative oversight for the university parking program. Supervises student workers/volunteers/interns; may recommend hiring, disciplinary action, staffing assignments, and scheduling. Assists in managing the front desk and responds to phone calls, emails, and visitors. Performs other related duties as assigned or requested. Minimum Qualifications High school graduate or equivalent. Must have a valid Ohio driver's license and be insurable through the University. Excellent communication skills, both written and oral. Excellent technical, computer, and writing skills. Analytical and critical thinking skills, project/program/service management skills. The ideal candidate must be able to work independently and be self-motivated. Be able to walk, stand, and ride in a vehicle for long periods of time. Preferred Qualifications Bachelor's degree in Criminal Justice or related discipline, OR Bachelor's degree in Business Administration/Office Support. Relevant experience can be substituted for education. Previous experience in public safety/law enforcement supervision. 4-7 years of experience in general administrative work. Fiscal experience, including managing and planning budgets, purchasing, paying invoices, and monitoring/tracking expenses. Prior training and experience in a university environment.
    $26k-33k yearly est. Auto-Apply 13d ago

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