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Outpatient clerk vs support clerk

The differences between outpatient clerks and support clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an outpatient clerk and a support clerk. Additionally, a support clerk has an average salary of $35,159, which is higher than the $32,917 average annual salary of an outpatient clerk.

The top three skills for an outpatient clerk include patients, schedule appointments and data entry. The most important skills for a support clerk are customer service, data entry, and patients.

Outpatient clerk vs support clerk overview

Outpatient ClerkSupport Clerk
Yearly salary$32,917$35,159
Hourly rate$15.83$16.90
Growth rate-5%-5%
Number of jobs71,739163,168
Job satisfaction--
Most common degreeBachelor's Degree, 29%Bachelor's Degree, 38%
Average age4747
Years of experience22

Outpatient clerk vs support clerk salary

Outpatient clerks and support clerks have different pay scales, as shown below.

Outpatient ClerkSupport Clerk
Average salary$32,917$35,159
Salary rangeBetween $25,000 And $42,000Between $22,000 And $54,000
Highest paying City-San Diego, CA
Highest paying state-Hawaii
Best paying company-Los Alamos National Laboratory
Best paying industry-Government

Differences between outpatient clerk and support clerk education

There are a few differences between an outpatient clerk and a support clerk in terms of educational background:

Outpatient ClerkSupport Clerk
Most common degreeBachelor's Degree, 29%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Outpatient clerk vs support clerk demographics

Here are the differences between outpatient clerks' and support clerks' demographics:

Outpatient ClerkSupport Clerk
Average age4747
Gender ratioMale, 12.4% Female, 87.6%Male, 26.1% Female, 73.9%
Race ratioBlack or African American, 8.7% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 8.2% White, 54.0% American Indian and Alaska Native, 0.9%Black or African American, 10.7% Unknown, 4.6% Hispanic or Latino, 20.6% Asian, 8.4% White, 54.6% American Indian and Alaska Native, 1.0%
LGBT Percentage6%6%

Differences between outpatient clerk and support clerk duties and responsibilities

Outpatient clerk example responsibilities.

  • Manage confidential patient information according to HIPPA guidelines.
  • File Medicare, follow-up insurance claims, prepare Medicaid logs.
  • Provide proper CPT codes to outside facilities so that prior authorization can be obtain for the correct exams.
  • Develop and maintain databases for radiology protocol.
  • Determine existence of previous registration and/or update insurance and demographic information for patients.
  • Interact with patients to acquire insurance information, payment arrangements and any other necessary information.
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Support clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Inform eligible or potentially eligible individuals with Medicaid cover service and how to use them.
  • Assist in development and creation of provider workshop materials to include manuals, PowerPoint presentations, and registration materials.
  • Organize and locate inventory and update companies QuickBooks.
  • Prepare subpoenas for document production, deposition and trial appearance/testimony.
  • Record results in database from medical questionnaires complete by individuals presenting Medicaid claims.
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Outpatient clerk vs support clerk skills

Common outpatient clerk skills
  • Patients, 23%
  • Schedule Appointments, 11%
  • Data Entry, 11%
  • Insurance Eligibility, 9%
  • Direct Phone Calls, 8%
  • Departmental Policies, 6%
Common support clerk skills
  • Customer Service, 19%
  • Data Entry, 15%
  • Patients, 10%
  • Clerical Support, 6%
  • Medical Terminology, 6%
  • Office Equipment, 5%

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