Passenger service supervisor vs office supervisor

The differences between passenger service supervisors and office supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a passenger service supervisor and an office supervisor. Additionally, an office supervisor has an average salary of $42,965, which is higher than the $38,034 average annual salary of a passenger service supervisor.

The top three skills for a passenger service supervisor include safety procedures, TSA and OSHA. The most important skills for an office supervisor are patients, office procedures, and data entry.

Passenger service supervisor vs office supervisor overview

	Passenger Service Supervisor	Office Supervisor
Yearly salary	$38,034	$42,965
Hourly rate	$18.29	$20.66
Growth rate	-4%	-8%
Number of jobs	20,660	55,683
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 45%
Average age	47	47
Years of experience	6	6

What does a passenger service supervisor do?

A passenger service supervisor is responsible for overseeing the handling of passenger services, usually at an airport, to ensure smooth operations. The supervisor oversees the work of other passenger service staff working at the passenger information desk, check-in services, baggage handling, and ticket desks. You will ensure that the correct procedures are adhered to, handle customer complaints and issues arising, keep incident records, coordinate and liaise with partners such as airlines and cargo handling agents.

What does an office supervisor do?

An office supervisor is responsible for overseeing the progress of the workflow and workforce in an office or similar setting, ensuring everything is running smoothly. Aside from this, they must also carry out other tasks such as processing paperwork, preparing reports and presentations, managing schedules, responding to inquiries, and handling correspondence. There are also instances when a supervisor must evaluate staff and address any issues. Furthermore, as an office supervisor, it is also their responsibility to implement the policies and guidelines of the company.

Passenger service supervisor vs office supervisor salary

Passenger service supervisors and office supervisors have different pay scales, as shown below.

	Passenger Service Supervisor	Office Supervisor
Average salary	$38,034	$42,965
Salary range	Between $30,000 And $47,000	Between $30,000 And $60,000
Highest paying City	-	Jersey City, NJ
Highest paying state	-	New Jersey
Best paying company	-	Epiq
Best paying industry	-	Health Care

Differences between passenger service supervisor and office supervisor education

There are a few differences between a passenger service supervisor and an office supervisor in terms of educational background:

	Passenger Service Supervisor	Office Supervisor
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Passenger service supervisor vs office supervisor demographics

Here are the differences between passenger service supervisors' and office supervisors' demographics:

	Passenger Service Supervisor	Office Supervisor
Average age	47	47
Gender ratio	Male, 55.0% Female, 45.0%	Male, 25.7% Female, 74.3%
Race ratio	Black or African American, 9.3% Unknown, 4.7% Hispanic or Latino, 19.4% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%	Black or African American, 9.8% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between passenger service supervisor and office supervisor duties and responsibilities

Passenger service supervisor example responsibilities.

Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
Advise DOD military and civilian personnel and dependents on travel and transportation services.
Oversee and insure compliance with all FAA require records and daily testing at security checkpoint.
Monitor & maintain daily reports including arrival-departure schedule times, reservations, baggage claim volume and U.S. customs inquiries when request.
Fax confirmation of travel reservations to other administrative offices.
Analyze specific programmatic issues, using FAA safety information systems, to determine feasibility of policy alternatives.

Office supervisor example responsibilities.

Manage A/R, A/P, credentialing, surgery scheduling, and coordinate patient referrals to other physicians.
Create, execute, and maintain all AP and AR procedures
Set up presentations for clients with Microsoft PowerPoint.
Conduct all training in the office using Microsoft PowerPoint.
Process payroll in QuickBooks for up to 60 staff members.
Assist residents and families with billing issues, insurance questions and applying for Medicaid nursing home grants.

Passenger service supervisor vs office supervisor skills

Common passenger service supervisor skills

Safety Procedures, 16%
TSA, 14%
OSHA, 13%
Disciplinary Actions, 12%
Customer Satisfaction, 12%
Reservations, 11%

Common office supervisor skills

Patients, 17%
Office Procedures, 8%
Data Entry, 6%
Office Operations, 5%
Quality Customer Service, 5%
Patient Care, 4%

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Passenger Service Supervisor
Passenger Service Supervisor vs Office Supervisor

Updated January 8, 2025

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