Passenger service supervisor vs regional supervisor

The differences between passenger service supervisors and regional supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a passenger service supervisor and a regional supervisor. Additionally, a regional supervisor has an average salary of $61,453, which is higher than the $38,034 average annual salary of a passenger service supervisor.

The top three skills for a passenger service supervisor include safety procedures, TSA and OSHA. The most important skills for a regional supervisor are OSHA, customer satisfaction, and financial reports.

Passenger service supervisor vs regional supervisor overview

	Passenger Service Supervisor	Regional Supervisor
Yearly salary	$38,034	$61,453
Hourly rate	$18.29	$29.54
Growth rate	-4%	5%
Number of jobs	20,660	46,491
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 59%
Average age	47	47
Years of experience	6	6

What does a passenger service supervisor do?

A passenger service supervisor is responsible for overseeing the handling of passenger services, usually at an airport, to ensure smooth operations. The supervisor oversees the work of other passenger service staff working at the passenger information desk, check-in services, baggage handling, and ticket desks. You will ensure that the correct procedures are adhered to, handle customer complaints and issues arising, keep incident records, coordinate and liaise with partners such as airlines and cargo handling agents.

What does a regional supervisor do?

The regional supervisor determines the operational practices of all stores in the area, making sure each runs smoothly, cleanly, complies with marketing and sales campaigns, and meets budget and sales goals. They run operations in a certain area and make sure that all activities and workers are working to achieve targets.

Passenger service supervisor vs regional supervisor salary

Passenger service supervisors and regional supervisors have different pay scales, as shown below.

	Passenger Service Supervisor	Regional Supervisor
Average salary	$38,034	$61,453
Salary range	Between $30,000 And $47,000	Between $40,000 And $92,000
Highest paying City	-	Tacoma, WA
Highest paying state	-	Massachusetts
Best paying company	-	Stryker
Best paying industry	-	Technology

Differences between passenger service supervisor and regional supervisor education

There are a few differences between a passenger service supervisor and a regional supervisor in terms of educational background:

	Passenger Service Supervisor	Regional Supervisor
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 59%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Passenger service supervisor vs regional supervisor demographics

Here are the differences between passenger service supervisors' and regional supervisors' demographics:

	Passenger Service Supervisor	Regional Supervisor
Average age	47	47
Gender ratio	Male, 55.0% Female, 45.0%	Male, 62.2% Female, 37.8%
Race ratio	Black or African American, 9.3% Unknown, 4.7% Hispanic or Latino, 19.4% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6%	Black or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 17.6% Asian, 5.9% White, 60.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between passenger service supervisor and regional supervisor duties and responsibilities

Passenger service supervisor example responsibilities.

Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
Advise DOD military and civilian personnel and dependents on travel and transportation services.
Oversee and insure compliance with all FAA require records and daily testing at security checkpoint.
Monitor & maintain daily reports including arrival-departure schedule times, reservations, baggage claim volume and U.S. customs inquiries when request.
Fax confirmation of travel reservations to other administrative offices.
Analyze specific programmatic issues, using FAA safety information systems, to determine feasibility of policy alternatives.

Regional supervisor example responsibilities.

Oversee and manage regional online marketing accounts (Facebook, Craigslist, etc )
Manage payroll, supply and inventory control, profitably analysis and monthly management reporting.
Establish and manage the mid-Atlantic regional office of a privately own legal education company that provide educational services to law students.
Conduct training meetings for the territory and entire state by preparing PowerPoint presentations.
Review and design advertising copy for portfolio.
Create PowerPoint presentations for DC management regarding findings and opportunities for improvement.

Passenger service supervisor vs regional supervisor skills

Common passenger service supervisor skills

Safety Procedures, 16%
TSA, 14%
OSHA, 13%
Disciplinary Actions, 12%
Customer Satisfaction, 12%
Reservations, 11%

Common regional supervisor skills

OSHA, 18%
Customer Satisfaction, 9%
Financial Reports, 6%
PowerPoint, 6%
Process Improvement, 6%
Payroll, 5%

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Passenger Service Supervisor vs Regional Supervisor

Updated January 8, 2025

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