Personal service representative vs new accounts representative

The differences between personal service representatives and new accounts representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a personal service representative and a new accounts representative. Additionally, a new accounts representative has an average salary of $36,918, which is higher than the $32,364 average annual salary of a personal service representative.

The top three skills for a personal service representative include financial transactions, quality customer service and support services. The most important skills for a new accounts representative are customer service, bank products, and cross-sell.

Personal service representative vs new accounts representative overview

	Personal Service Representative	New Accounts Representative
Yearly salary	$32,364	$36,918
Hourly rate	$15.56	$17.75
Growth rate	-4%	-3%
Number of jobs	154,915	133,070
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 51%
Average age	40	41
Years of experience	12	12

Personal service representative vs new accounts representative salary

Personal service representatives and new accounts representatives have different pay scales, as shown below.

	Personal Service Representative	New Accounts Representative
Average salary	$32,364	$36,918
Salary range	Between $25,000 And $40,000	Between $28,000 And $47,000
Highest paying City	-	San Mateo, CA
Highest paying state	-	Hawaii
Best paying company	-	DATCU
Best paying industry	-	Finance

Differences between personal service representative and new accounts representative education

There are a few differences between a personal service representative and a new accounts representative in terms of educational background:

	Personal Service Representative	New Accounts Representative
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 51%
Most common major	Business	Business
Most common college	-	-

Personal service representative vs new accounts representative demographics

Here are the differences between personal service representatives' and new accounts representatives' demographics:

	Personal Service Representative	New Accounts Representative
Average age	40	41
Gender ratio	Male, 30.6% Female, 69.4%	Male, 26.6% Female, 73.4%
Race ratio	Black or African American, 12.5% Unknown, 5.5% Hispanic or Latino, 18.5% Asian, 6.9% White, 55.8% American Indian and Alaska Native, 0.8%	Black or African American, 9.5% Unknown, 2.9% Hispanic or Latino, 22.0% Asian, 9.1% White, 55.7% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	11%

Differences between personal service representative and new accounts representative duties and responsibilities

Personal service representative example responsibilities.

Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
Input and maintain ATM and debit cards within system.
Comply with HIPAA standards in all patient documentation and interactions
Handle complex inquires, resolve problems, gather information and troubleshoot problems.
Assist customers with routine online bank relate requests such, as inquiries regarding ATM and debit card usage and limits.
Assure all HIPAA guidelines are continuously being meet, while guaranteeing inquiries are being document according to government compliance standards.

New accounts representative example responsibilities.

Gain excellent customer service skills and achieve award for completing voluntary MSR exams.1
Report tax information to the IRS.
Complete require BSA & OFAC training annually.
Identify potential high risks clients and investigate OFAC status.
Ensure adherence to IIROC, QI, AML, regulations and to mitigate legal and reputational risk.
Answer incoming calls on first ring; assist customers, complete customer request forms in AS400 system.

Personal service representative vs new accounts representative skills

Common personal service representative skills

Financial Transactions, 45%
Quality Customer Service, 9%
Support Services, 3%
Community Resources, 3%
ACH, 3%
Workforce Solutions, 3%

Common new accounts representative skills

Customer Service, 15%
Bank Products, 8%
Cross-Sell, 6%
Financial Services, 6%
Credit Card, 5%
Loan Payments, 5%

Personal Service Representative vs. similar jobs

Personal Service Representative related careers

Personal Service Representative related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Personal Service Representative
Personal Service Representative vs New Accounts Representative

Updated January 8, 2025

Browse office and administrative jobs