Personal service representative vs technical service representative

Differences between personal service representative and technical service representative duties and responsibilities

Personal service representative example responsibilities.

• Utilize federal and state Medicaid health guidelines to implement proper manage care according to departmental policies and procedures.
• Input and maintain ATM and debit cards within system.
• Comply with HIPAA standards in all patient documentation and interactions
• Handle complex inquires, resolve problems, gather information and troubleshoot problems.
• Assist customers with routine online bank relate requests such, as inquiries regarding ATM and debit card usage and limits.
• Assure all HIPAA guidelines are continuously being meet, while guaranteeing inquiries are being document according to government compliance standards.
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Technical service representative example responsibilities.

• Install, manage and troubleshot VPN connection client in the enterprise environment.
• Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
• Provide technical support relating to account profiles, remote client access via VPN.
• Key achievements: develop new systems for automotive modular windows and air bag covers.
• Set up repairs, replacements, and orders over the phone for apple Iphone products
• Complete require systems training, certification and refresher training as outlined for the TSR position.
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