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The differences between problem managers and data managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a problem manager and a data manager. Additionally, a data manager has an average salary of $108,359, which is higher than the $79,324 average annual salary of a problem manager.
The top three skills for a problem manager include infrastructure, RCA and identify trends. The most important skills for a data manager are data analysis, visualization, and data quality.
| Problem Manager | Data Manager | |
| Yearly salary | $79,324 | $108,359 |
| Hourly rate | $38.14 | $52.10 |
| Growth rate | 16% | 16% |
| Number of jobs | 75,250 | 147,574 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 62% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
Problem Managers are responsible for managing a problem's lifecycle with the primary goal of either to minimize an incident's impact or to prevent an incident from happening. Their duties include undertaking problem registrations, performing problem prioritizations, conducting problem investigation, and implementing problem control. Besides that, they are involved in coordinating error reviews, managing problem closures as well as carry out root cause analysis in problem identifications. Problem managers also produce incident reports, execute preventative actions, and create a feedback loop to find correlations and causations of problems that occurred.
A data manager is responsible for monitoring the efficiency of the company's technology systems and network infrastructures. Data managers ensure the safety and security of the databases to avoid unauthorized access that may pose risks for business operations. They assist the technology team in developing data management protocols and smooth navigation of the network systems. A data manager must have excellent knowledge of the technology industry, as well as having a strong command on system codes and programming languages, to immediately identify inconsistencies, and perform troubleshooting to fix these discrepancies.
Problem managers and data managers have different pay scales, as shown below.
| Problem Manager | Data Manager | |
| Average salary | $79,324 | $108,359 |
| Salary range | Between $53,000 And $116,000 | Between $73,000 And $160,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | Meta |
| Best paying industry | - | - |
There are a few differences between a problem manager and a data manager in terms of educational background:
| Problem Manager | Data Manager | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between problem managers' and data managers' demographics:
| Problem Manager | Data Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 68.7% Female, 31.3% | Male, 48.0% Female, 52.0% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 13.2% White, 64.7% American Indian and Alaska Native, 0.2% | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.5% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |