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Problem manager vs data manager

The differences between problem managers and data managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a problem manager and a data manager. Additionally, a data manager has an average salary of $108,359, which is higher than the $79,324 average annual salary of a problem manager.

The top three skills for a problem manager include infrastructure, RCA and identify trends. The most important skills for a data manager are data analysis, visualization, and data quality.

Problem manager vs data manager overview

Problem ManagerData Manager
Yearly salary$79,324$108,359
Hourly rate$38.14$52.10
Growth rate16%16%
Number of jobs75,250147,574
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 62%
Average age4747
Years of experience88

What does a problem manager do?

Problem Managers are responsible for managing a problem's lifecycle with the primary goal of either to minimize an incident's impact or to prevent an incident from happening. Their duties include undertaking problem registrations, performing problem prioritizations, conducting problem investigation, and implementing problem control. Besides that, they are involved in coordinating error reviews, managing problem closures as well as carry out root cause analysis in problem identifications. Problem managers also produce incident reports, execute preventative actions, and create a feedback loop to find correlations and causations of problems that occurred.

What does a data manager do?

A data manager is responsible for monitoring the efficiency of the company's technology systems and network infrastructures. Data managers ensure the safety and security of the databases to avoid unauthorized access that may pose risks for business operations. They assist the technology team in developing data management protocols and smooth navigation of the network systems. A data manager must have excellent knowledge of the technology industry, as well as having a strong command on system codes and programming languages, to immediately identify inconsistencies, and perform troubleshooting to fix these discrepancies.

Problem manager vs data manager salary

Problem managers and data managers have different pay scales, as shown below.

Problem ManagerData Manager
Average salary$79,324$108,359
Salary rangeBetween $53,000 And $116,000Between $73,000 And $160,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Meta
Best paying industry--

Differences between problem manager and data manager education

There are a few differences between a problem manager and a data manager in terms of educational background:

Problem ManagerData Manager
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Problem manager vs data manager demographics

Here are the differences between problem managers' and data managers' demographics:

Problem ManagerData Manager
Average age4747
Gender ratioMale, 68.7% Female, 31.3%Male, 48.0% Female, 52.0%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 13.2% White, 64.7% American Indian and Alaska Native, 0.2%Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between problem manager and data manager duties and responsibilities

Problem manager example responsibilities.

  • Manage team SharePoint site including site administration and developing customize pages from templates.
  • Manage professional services providing highly skil consultants to build messaging, collaboration and cloud solutions for enterprise clients.
  • Used ITIL and ITSM requirements to standardize problem management process.
  • Lead project to revamp categorization of ITSM tool for more comprehensive reporting.
  • Consult with customers and write procedures for implantation of ITIL best practices.
  • Help to implement ITIL V3 best practices and authore Sarbanes-Oxley (SOX) complacence documentation.
  • Show more

Data manager example responsibilities.

  • Manage all Salesforce customer tech support inquiries.
  • Use of SalesForce and CRM for leads tracking.
  • Manage internal department & team initiatives including QA and documentation work.
  • Manage the profiling and cleansing of legacy data to new data structures.
  • Manage and lead scrum meetings for both reporting and commissioning development teams.
  • Manage CRO trials from selection, statement of work, through database lock.
  • Show more

Problem manager vs data manager skills

Common problem manager skills
  • Infrastructure, 10%
  • RCA, 8%
  • Identify Trends, 7%
  • Trend Analysis, 6%
  • Proactive Problem, 6%
  • Process Improvement, 6%
Common data manager skills
  • Data Analysis, 7%
  • Visualization, 6%
  • Data Quality, 6%
  • Data Collection, 4%
  • Project Management, 4%
  • Patients, 4%

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