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The differences between problem managers and deployment managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a problem manager and a deployment manager. Additionally, a deployment manager has an average salary of $111,265, which is higher than the $79,324 average annual salary of a problem manager.
The top three skills for a problem manager include infrastructure, RCA and identify trends. The most important skills for a deployment manager are post deployment, project management, and status reports.
| Problem Manager | Deployment Manager | |
| Yearly salary | $79,324 | $111,265 |
| Hourly rate | $38.14 | $53.49 |
| Growth rate | 16% | 16% |
| Number of jobs | 75,250 | 45,551 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 53% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
Problem Managers are responsible for managing a problem's lifecycle with the primary goal of either to minimize an incident's impact or to prevent an incident from happening. Their duties include undertaking problem registrations, performing problem prioritizations, conducting problem investigation, and implementing problem control. Besides that, they are involved in coordinating error reviews, managing problem closures as well as carry out root cause analysis in problem identifications. Problem managers also produce incident reports, execute preventative actions, and create a feedback loop to find correlations and causations of problems that occurred.
Deployment managers make sure that the updates released to their technical systems are working smoothly as with other IT (information technology) projects. Their primary duties include hands-on supervision during technical release processes to ensure that every possible error already has a backup solution. They also are responsible for scheduling system updates release dates and preparing the necessary reports to present to the higher management. Being a deployment manager usually requires at least a bachelor's degree and about 3 to 5 years of experience.
Problem managers and deployment managers have different pay scales, as shown below.
| Problem Manager | Deployment Manager | |
| Average salary | $79,324 | $111,265 |
| Salary range | Between $53,000 And $116,000 | Between $80,000 And $153,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | New York |
| Best paying company | - | |
| Best paying industry | - | Professional |
There are a few differences between a problem manager and a deployment manager in terms of educational background:
| Problem Manager | Deployment Manager | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between problem managers' and deployment managers' demographics:
| Problem Manager | Deployment Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 68.7% Female, 31.3% | Male, 74.2% Female, 25.8% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 13.2% White, 64.7% American Indian and Alaska Native, 0.2% | Black or African American, 6.6% Unknown, 5.2% Hispanic or Latino, 9.9% Asian, 12.7% White, 65.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |