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The differences between problem managers and information systems managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a problem manager and an information systems manager. Additionally, an information systems manager has an average salary of $137,275, which is higher than the $79,324 average annual salary of a problem manager.
The top three skills for a problem manager include infrastructure, RCA and identify trends. The most important skills for an information systems manager are customer service, project management, and data entry.
| Problem Manager | Information Systems Manager | |
| Yearly salary | $79,324 | $137,275 |
| Hourly rate | $38.14 | $66.00 |
| Growth rate | 16% | 16% |
| Number of jobs | 75,250 | 151,862 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 65% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
Problem Managers are responsible for managing a problem's lifecycle with the primary goal of either to minimize an incident's impact or to prevent an incident from happening. Their duties include undertaking problem registrations, performing problem prioritizations, conducting problem investigation, and implementing problem control. Besides that, they are involved in coordinating error reviews, managing problem closures as well as carry out root cause analysis in problem identifications. Problem managers also produce incident reports, execute preventative actions, and create a feedback loop to find correlations and causations of problems that occurred.
An information systems manager is typically in charge of overseeing the information technology (IT) systems and networks in a company, ensuring efficiency and smooth workflow. They are directly responsible for managing IT workers such as analysts and programmers, delegating tasks, assessing performance, managing schedules, handling budgets, and spearheading installations and upgrades. Furthermore, as an information systems manager, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.
Problem managers and information systems managers have different pay scales, as shown below.
| Problem Manager | Information Systems Manager | |
| Average salary | $79,324 | $137,275 |
| Salary range | Between $53,000 And $116,000 | Between $95,000 And $198,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | New Hampshire |
| Best paying company | - | Baker McKenzie |
| Best paying industry | - | Professional |
There are a few differences between a problem manager and an information systems manager in terms of educational background:
| Problem Manager | Information Systems Manager | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between problem managers' and information systems managers' demographics:
| Problem Manager | Information Systems Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 68.7% Female, 31.3% | Male, 79.5% Female, 20.5% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 13.2% White, 64.7% American Indian and Alaska Native, 0.2% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.0% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |