Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between production supports and application support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support and an application support analyst. Additionally, an application support analyst has an average salary of $92,078, which is higher than the $49,480 average annual salary of a production support.
The top three skills for a production support include java, unix and troubleshoot. The most important skills for an application support analyst are application support, customer service, and troubleshoot.
| Production Support | Application Support Analyst | |
| Yearly salary | $49,480 | $92,078 |
| Hourly rate | $23.79 | $44.27 |
| Growth rate | 10% | 10% |
| Number of jobs | 117,902 | 173,440 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 66% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Production support is in charge of communicating with clients, assisting them with their needs to ensure client satisfaction. Their role is to identify the needs of clients, coordinate with staff, perform research and analysis, prepare and process documents, and address issues and concerns, resolving them promptly and efficiently. There are also instances where they must provide assistance to production staff in manufacturing operations and conceptualizations. Furthermore, as production support, it is essential to function while adhering to the company's policies and regulations.
An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.
Production supports and application support analysts have different pay scales, as shown below.
| Production Support | Application Support Analyst | |
| Average salary | $49,480 | $92,078 |
| Salary range | Between $26,000 And $92,000 | Between $67,000 And $125,000 |
| Highest paying City | New York, NY | New York, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | Bloomberg | Meta |
| Best paying industry | - | Finance |
There are a few differences between a production support and an application support analyst in terms of educational background:
| Production Support | Application Support Analyst | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 66% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between production supports' and application support analysts' demographics:
| Production Support | Application Support Analyst | |
| Average age | 42 | 42 |
| Gender ratio | Male, 64.8% Female, 35.2% | Male, 64.2% Female, 35.8% |
| Race ratio | Black or African American, 9.8% Unknown, 5.4% Hispanic or Latino, 14.2% Asian, 16.0% White, 54.2% American Indian and Alaska Native, 0.4% | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |