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The differences between production supports and devops engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a production support, becoming a devops engineer takes usually requires 2-4 years. Additionally, a devops engineer has an average salary of $104,019, which is higher than the $49,480 average annual salary of a production support.
The top three skills for a production support include java, unix and troubleshoot. The most important skills for a devops engineer are python, docker, and java.
| Production Support | Devops Engineer | |
| Yearly salary | $49,480 | $104,019 |
| Hourly rate | $23.79 | $50.01 |
| Growth rate | 10% | 21% |
| Number of jobs | 117,902 | 257,025 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 75% |
| Average age | 42 | 39 |
| Years of experience | 2 | 4 |
Production support is in charge of communicating with clients, assisting them with their needs to ensure client satisfaction. Their role is to identify the needs of clients, coordinate with staff, perform research and analysis, prepare and process documents, and address issues and concerns, resolving them promptly and efficiently. There are also instances where they must provide assistance to production staff in manufacturing operations and conceptualizations. Furthermore, as production support, it is essential to function while adhering to the company's policies and regulations.
DevOps engineers are practitioners of DevOps, a software development strategy that aims to bridge the gap between computer software development and information technology (IT) operations. They work closely with computer software developers and other IT staff to manage code deployments and releases. Their duties include overseeing the IT infrastructure supporting software code in different environments, choosing a suitable deployment model, and directing testing protocol needed to validate releases. Other tasks they may likely perform include preparing test data, analyzing results, and troubleshooting issues and problems.
Production supports and devops engineers have different pay scales, as shown below.
| Production Support | Devops Engineer | |
| Average salary | $49,480 | $104,019 |
| Salary range | Between $26,000 And $92,000 | Between $80,000 And $135,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New Jersey | California |
| Best paying company | Bloomberg | The Citadel |
| Best paying industry | - | Start-up |
There are a few differences between a production support and a devops engineer in terms of educational background:
| Production Support | Devops Engineer | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 75% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Massachusetts Institute of Technology |
Here are the differences between production supports' and devops engineers' demographics:
| Production Support | Devops Engineer | |
| Average age | 42 | 39 |
| Gender ratio | Male, 64.8% Female, 35.2% | Male, 86.2% Female, 13.8% |
| Race ratio | Black or African American, 9.8% Unknown, 5.4% Hispanic or Latino, 14.2% Asian, 16.0% White, 54.2% American Indian and Alaska Native, 0.4% | Black or African American, 4.6% Unknown, 4.9% Hispanic or Latino, 8.4% Asian, 29.8% White, 52.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 8% |