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The differences between production supports and information technology specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support and an information technology specialist. Additionally, an information technology specialist has an average salary of $81,241, which is higher than the $49,480 average annual salary of a production support.
The top three skills for a production support include java, unix and troubleshoot. The most important skills for an information technology specialist are customer service, troubleshoot, and computer system.
| Production Support | Information Technology Specialist | |
| Yearly salary | $49,480 | $81,241 |
| Hourly rate | $23.79 | $39.06 |
| Growth rate | 10% | 10% |
| Number of jobs | 117,902 | 122,519 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 57% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Production support is in charge of communicating with clients, assisting them with their needs to ensure client satisfaction. Their role is to identify the needs of clients, coordinate with staff, perform research and analysis, prepare and process documents, and address issues and concerns, resolving them promptly and efficiently. There are also instances where they must provide assistance to production staff in manufacturing operations and conceptualizations. Furthermore, as production support, it is essential to function while adhering to the company's policies and regulations.
An Information Technology Specialist, also known as a Computer Professional or IT Specialist, is responsible for the computer support of an establishment or individual. Most of the duties require extensive and proactive knowledge of Information Technology, such as in the aspects of network and systems administration, security and information, hardware and software management, troubleshooting, and more. The tasks of an IT Specialist are diverse. It is not limited to installation or activation, as it also involves monitoring, management, and analyzation.
Production supports and information technology specialists have different pay scales, as shown below.
| Production Support | Information Technology Specialist | |
| Average salary | $49,480 | $81,241 |
| Salary range | Between $26,000 And $92,000 | Between $58,000 And $113,000 |
| Highest paying City | New York, NY | San Francisco, CA |
| Highest paying state | New Jersey | California |
| Best paying company | Bloomberg | |
| Best paying industry | - | Technology |
There are a few differences between a production support and an information technology specialist in terms of educational background:
| Production Support | Information Technology Specialist | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 57% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between production supports' and information technology specialists' demographics:
| Production Support | Information Technology Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 64.8% Female, 35.2% | Male, 77.8% Female, 22.2% |
| Race ratio | Black or African American, 9.8% Unknown, 5.4% Hispanic or Latino, 14.2% Asian, 16.0% White, 54.2% American Indian and Alaska Native, 0.4% | Black or African American, 12.2% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 11.9% White, 54.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |