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The differences between production supports and trainees can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support and a trainee. Additionally, a production support has an average salary of $49,480, which is higher than the $39,185 average annual salary of a trainee.
The top three skills for a production support include java, unix and troubleshoot. The most important skills for a trainee are customer service, CDL, and training programs.
| Production Support | Trainee | |
| Yearly salary | $49,480 | $39,185 |
| Hourly rate | $23.79 | $18.84 |
| Growth rate | 10% | 5% |
| Number of jobs | 117,902 | 51,490 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 56% |
| Average age | 42 | 43 |
| Years of experience | 2 | 2 |
Production support is in charge of communicating with clients, assisting them with their needs to ensure client satisfaction. Their role is to identify the needs of clients, coordinate with staff, perform research and analysis, prepare and process documents, and address issues and concerns, resolving them promptly and efficiently. There are also instances where they must provide assistance to production staff in manufacturing operations and conceptualizations. Furthermore, as production support, it is essential to function while adhering to the company's policies and regulations.
Trainees' general responsibility is to familiarize themselves with the best practices and processes of their chosen careers. Some of the trainee's duties include shadowing with a tenured employee to understand various tasks, taking practical examinations to test knowledge extent, maintaining the eagerness to learn and a positive working attitude, assisting with customer inquiries, escalating concerns, and maintaining record progress. A trainee should be a team player, a fast learner, and the ability to handle constructive criticisms for improvement.
Production supports and trainees have different pay scales, as shown below.
| Production Support | Trainee | |
| Average salary | $49,480 | $39,185 |
| Salary range | Between $26,000 And $92,000 | Between $27,000 And $55,000 |
| Highest paying City | New York, NY | Richmond, CA |
| Highest paying state | New Jersey | Hawaii |
| Best paying company | Bloomberg | Clifford Chance |
| Best paying industry | - | Finance |
There are a few differences between a production support and a trainee in terms of educational background:
| Production Support | Trainee | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 56% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between production supports' and trainees' demographics:
| Production Support | Trainee | |
| Average age | 42 | 43 |
| Gender ratio | Male, 64.8% Female, 35.2% | Male, 56.4% Female, 43.6% |
| Race ratio | Black or African American, 9.8% Unknown, 5.4% Hispanic or Latino, 14.2% Asian, 16.0% White, 54.2% American Indian and Alaska Native, 0.4% | Black or African American, 7.9% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.8% White, 61.4% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 11% | 9% |