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Production support manager vs computer technician

The differences between production support managers and computer technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support manager and a computer technician. Additionally, a production support manager has an average salary of $126,223, which is higher than the $39,767 average annual salary of a computer technician.

The top three skills for a production support manager include HR, client facing and remedy. The most important skills for a computer technician are customer service, desk support, and network printers.

Production support manager vs computer technician overview

Production Support ManagerComputer Technician
Yearly salary$126,223$39,767
Hourly rate$60.68$19.12
Growth rate10%10%
Number of jobs119,35195,688
Job satisfaction-5
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 40%
Average age4242
Years of experience22

What does a production support manager do?

Production support managers will require good skills in infrastructure, service delivery, functions of Windows, and have a drive for continuous improvement. The tasks involved for this career will be discussion and support aspects with application development management, as well as provision of technical support fsor mainframe production cycle jobs and troubleshooting of issues.

What does a computer technician do?

Computer technicians are skilled information technology professionals who handle concerns related to computers. They are responsible for assisting clients in software installations, troubleshooting needs, and repair needs. Computer technicians handle the maintenance and repair of both software and hardware of computers. They should be able to quickly pinpoint the causes of computer problems that the client encounters. They should also be able to answer the clients' computer-related inquiries and provide advice on proper computer handling. Computer technicians should have good analytical skills and decision-making skills.

Production support manager vs computer technician salary

Production support managers and computer technicians have different pay scales, as shown below.

Production Support ManagerComputer Technician
Average salary$126,223$39,767
Salary rangeBetween $91,000 And $173,000Between $28,000 And $55,000
Highest paying CityNew York, NYAlexandria, VA
Highest paying stateNew YorkVirginia
Best paying companyFirst Republic BankThe Citadel
Best paying industryFinanceGovernment

Differences between production support manager and computer technician education

There are a few differences between a production support manager and a computer technician in terms of educational background:

Production Support ManagerComputer Technician
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 40%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Production support manager vs computer technician demographics

Here are the differences between production support managers' and computer technicians' demographics:

Production Support ManagerComputer Technician
Average age4242
Gender ratioMale, 74.5% Female, 25.5%Male, 87.0% Female, 13.0%
Race ratioBlack or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.7% White, 55.1% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.1% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between production support manager and computer technician duties and responsibilities

Production support manager example responsibilities.

  • Lead project to implement cross-platform scheduling between CA7 and AutoSys.
  • Manage the SharePoint development projects, as well as, administration of the servers.
  • Manage large scale/multi-team projects for multi-million dollar clients requesting international VPN, frame relay, multiprotocol or SNA connectivity.
  • Provide 24X7 production support and crisis management of DB2 batch processing and user problems requiring extensive research and analysis using CA7.
  • Perform QA and configuration release management for production applications
  • Provide production support leadership for host infrastructure and applications ensuring service level agreements are adhere to.
  • Show more

Computer technician example responsibilities.

  • Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
  • Manage and maintain desktop security updates company-wide with no downtime of systems due to OS vulnerability exploitation.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Add and configure networked printers for TCP/IP printing and other peripheral equipment including video conferencing equipment.
  • Diagnose and troubleshot computer hardware and software.
  • Fix computers, do inventory of computers, run cables.
  • Show more

Production support manager vs computer technician skills

Common production support manager skills
  • HR, 22%
  • Client Facing, 22%
  • Remedy, 19%
  • Infrastructure, 3%
  • Service Delivery, 2%
  • Java, 2%
Common computer technician skills
  • Customer Service, 13%
  • Desk Support, 8%
  • Network Printers, 6%
  • Computer System, 6%
  • Technical Support, 6%
  • Laptop Computers, 5%

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