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The differences between production support managers and production support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a production support manager and a production support engineer. Additionally, a production support manager has an average salary of $126,223, which is higher than the $78,599 average annual salary of a production support engineer.
The top three skills for a production support manager include HR, client facing and remedy. The most important skills for a production support engineer are java, infrastructure, and linux.
| Production Support Manager | Production Support Engineer | |
| Yearly salary | $126,223 | $78,599 |
| Hourly rate | $60.68 | $37.79 |
| Growth rate | 10% | 5% |
| Number of jobs | 119,351 | 194,203 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 74% |
| Average age | 42 | 43 |
| Years of experience | 2 | 2 |
Production support managers will require good skills in infrastructure, service delivery, functions of Windows, and have a drive for continuous improvement. The tasks involved for this career will be discussion and support aspects with application development management, as well as provision of technical support fsor mainframe production cycle jobs and troubleshooting of issues.
Product support engineers are in charge of managing the technical requests ordered by the customer. Their primary role is to repair and resolve errors, constantly register details for later reports, and update customers with the improvements. They help other engineers by enhancing processes and assisting in product development. Also, they provide recommendations for feature improvements and efficiency enhancement based on the customers' preference. These specialists are critical and analytical thinkers as well as technical experts. They are able to communicate well to customers while doing multiple tasks and pay attention to detail to track errors and record them.
Production support managers and production support engineers have different pay scales, as shown below.
| Production Support Manager | Production Support Engineer | |
| Average salary | $126,223 | $78,599 |
| Salary range | Between $91,000 And $173,000 | Between $57,000 And $107,000 |
| Highest paying City | New York, NY | Boston, MA |
| Highest paying state | New York | Massachusetts |
| Best paying company | First Republic Bank | Salesforce |
| Best paying industry | Finance | Technology |
There are a few differences between a production support manager and a production support engineer in terms of educational background:
| Production Support Manager | Production Support Engineer | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 74% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | California State University - Long Beach |
Here are the differences between production support managers' and production support engineers' demographics:
| Production Support Manager | Production Support Engineer | |
| Average age | 42 | 43 |
| Gender ratio | Male, 74.5% Female, 25.5% | Male, 85.1% Female, 14.9% |
| Race ratio | Black or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.7% White, 55.1% American Indian and Alaska Native, 0.4% | Black or African American, 7.9% Unknown, 5.0% Hispanic or Latino, 11.7% Asian, 13.8% White, 61.2% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 11% | 9% |