Rural EMS Programs Manager
Program manager job in East Lansing, MI
Michigan Center for Rural Health (MCRH)
Basic Job Purpose
The Michigan Center for Rural Health (MCRH), Michigan's State Office of Rural Health, is seeking a highly motivated and uniquely skilled professional to serve as the Rural EMS Programs Manager. This role requires a rare blend of experience: EMS operational expertise, Instructor Coordinator-level training and teaching experience, community paramedicine knowledge, and exceptional project management and communication skills.
This is not a clinical or patient care role. Instead, it is an opportunity to shape rural EMS systems at a statewide level-supporting agencies, strengthening infrastructure, expanding workforce pathways, and advancing quality and operational excellence across Michigan.
The Rural EMS Programs Manager will lead a portfolio of initiatives focused on EMS education, quality improvement, operational enhancements, and recruitment and retention. The Manager will serve as a trusted advisor and technical assistance provider to rural EMS agencies, elevate rural EMS needs within state and national forums, and develop programs that support the long-term sustainability of rural EMS in Michigan.
Supervision Received
Reports directly to the Director of Programs & Services.
Typical Physical Demands
Prolonged periods of sitting.
Ability to hear and communicate within a normal range.
Ability to prepare reports and operate computer and phone equipment.
Typical Working Conditions
Hybrid Schedule: One in-office day per week, as a minimum (flexibility considered for exceptional candidates).
Performance Expectations & Core Competencies
Systems-Level Project Management: Effectively leads multiple statewide initiatives, balancing priorities, meeting deadlines, ensuring follow-through, and proactively seeking support when needed.
Passion for Rural EMS: Demonstrates deep commitment to improving rural EMS systems, continually working toward-and often exceeding-workplan goals.
Professional Communication & Relationship Building: Engages with EMS leaders, agencies, state partners, and community stakeholders with professionalism, respect, and clarity.
Collaboration & Teamwork: Works cooperatively within MCRH and across external partners to advance shared rural EMS goals.
Excels at customer service: Treats all people with utmost respect and responsiveness, strengthening relationships and advancing workplans and MCRH Mission.
Personal drive: Has a passion to meet and exceed objectives in a thoughtful and time-driven manner.
Commitment to MCRH: Can align one's own behavior, leadership and commitment with the needs, priorities, goals, and culture of MCRH.
Embraces inclusion: Creates an atmosphere that respects and embraces engagement of all people, ideas, and backgrounds.
Loves to learn: Able and willing to learn new skills and knowledge and accept new challenges to improve projects.
Manages multiple projects and tasks: Effectively manages time and resources to respond to needs while continuing to deliver on organizational goals, objectives, and timelines; and seeks help when needed in juggling priorities.
Personifies teamwork: Demonstrates good collaboration and communication to be effective in any team setting.
Primary Duties & Responsibilities
Lead the development, implementation, and continual improvement of EMS continuing education programs, including strategies for program growth.
Manage a multi-year technical assistance project focused on improving recruitment and retention within seven rural EMS agencies.
Serve as a statewide rural EMS consultant and subject matter expert-building relationships, providing direct support, and elevating local needs to state partners.
Facilitate EMS-focused workgroups aimed at operational improvement, quality enhancement, innovation, and systems change.
Collect, curate, and disseminate rural EMS resources, data, and best practices.
Represent rural EMS needs within local, state, and national EMS committees, coalitions, and advisory groups.
Expand EMS leadership development programs and contribute to strengthening the rural EMS workforce pipeline.
Contribute to MCRH's grant-writing efforts, helping secure funding to expand and sustain EMS programs statewide.
Identify innovative, evidence-based solutions to the evolving challenges of rural EMS agencies.
Provide technical assistance and support to statewide EMS recruitment, retention, quality improvement, and operational initiatives.
Coordinate and execute EMS-related courses, meetings, events, communication platforms, and data tracking systems.
Explore and introduce new approaches to strengthen EMS programming, support agency sustainability, and enhance statewide rural EMS performance.
Qualifications & Requirements
Knowledge & Skills
Strong understanding of EMS-particularly the operational, workforce, financial, and service delivery challenges faced by rural agencies.
Demonstrated project management experience, including the ability to work independently, manage multiple deadlines, and drive projects to completion.
Proficiency in Microsoft Office Suite; strong skills in data compilation, tracking, and report development.
Excellent interpersonal, written, and verbal communication skills.
Strong organizational skills and ability to manage multiple priorities effectively.
Ability to cultivate collaboration, build trust with partners, and facilitate cross-agency engagement.
Education & Experience
Bachelor's degree in a relevant field (EMS, healthcare, public health, emergency management, etc.) with experience in EMS or healthcare systems.
EMS training and/or certification is strongly preferred.
Instructor Coordinator (IC) certification is highly preferred.
Experience as a Community Paramedic or within community paramedicine programs is strongly valued.
Previous experience providing education, technical assistance, or program leadership at the organizational or system level is preferred.
Additional Information
Accommodation
MCRH reserves the right to adjust job duties and responsibilities based on organizational needs.
Compensation & Benefits
MCRH offers a competitive compensation package and a comprehensive suite of benefits, including:
92% employer-covered healthcare premium for employees and their families
160 hours of paid time off (PTO)
8 paid holidays
Vision and dental benefits
403(b) retirement plan
Hybrid work environment
Flexible scheduling
Summer Friday policy supporting work-life balance
Application Process
Interested candidates should submit a resume and cover letter-including salary expectations-by December 15
th
, 2025 to Crystal Barter (****************).
Job Description Review
This description will be reviewed and updated as needed during the annual performance review process.
Information Technology Project Manager
Program manager job in Grand Blanc, MI
*****No 3rd party candidates please*****
Title: IT Project Manager
Duration: 6 months contract (Possible Extensions)
Full time Hours each week
Benefits offered
Pay Rate: $70-80/hr.
Top three skills needed:
Infrastructure (network, end user device) and facilities project management experience
Experience working with and coordinating with 3rd party vendors
Be able to gather and understand requirements to accommodate infrastructure needed to support 3rd party applications (see highlighted example below under Question 1).
Healthcare experience highly desired
Job duties:
We are seeking a detail-oriented and proactive Project Manager to oversee onsite
technology initiatives within a healthcare environment. This role will focus on PC
deployment and network readiness, ensuring that clinical and administrative staff have
reliable, secure, and efficient systems to support patient care.
While familiarity with Epic or other healthcare systems is not required, it is considered
a plus.
Responsibilities:
• Organize and track PC and endpoint deployment activities
• Organize and track Technical Dress Rehearsal activities
• Manage network readiness activities, including working with cabling vendors for
port installation and activation
• Develop and maintain project plans, schedules, and deliverables aligned with
healthcare IT standards.
• Collaborate with IT teams, clinicians, and vendors to ensure smooth rollouts with
minimal disruption to patient care.
• Identify risks and proactively resolve issues to keep projects on track.
• Provide clear communication and regular updates to leadership and stakeholders.
• Ensure adherence to healthcare IT security protocols, HIPAA compliance, and
organizational policies
Qualifications
• Bachelor's degree in Information Technology, Computer Science, or related field (or
equivalent experience).
• 3+ years of IT project management experience, preferably in healthcare or
regulated environments.
• Strong knowledge of network fundamentals (LAN/WAN, Wi-Fi, switches, routers,
firewalls).
• Experience with Windows OS, Active Directory, and endpoint management
tools.
• Excellent organizational, communication, and leadership skills.
• Ability to manage multiple projects simultaneously under tight deadlines.
• PMP or similar certification is a plus.
• Familiarity with Epic or other healthcare systems is not required, but highly desired.
Project Manager
Program manager job in Lansing, MI
The scrum master position will work as a contract resource for the State of Michigan - Department of Technology, Management and Budget (DTMB) supporting the Michigan Department of Health and Human Services (MDHHS). The resource will act as the scrum master for the Michigan Department of Health and Human Services Accounts Receivable and Collections (MDHHS ARC) Project with duties including coaching the team on scrum practices, facilitating scrum ceremonies, removing impediments to progress, protecting the team from external distractions, and fostering collaboration and continuous improvement within the team and organization
Required Qualifications
7+ years of experience serving as a Scrum Master in Agile software development environments.
Proven experience supporting complex, enterprise-level financial or debt management software solutions.
Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar).
Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practices.
Demonstrated ability to guide teams in implementing Agile best practices, continuous improvement, and delivery forecasting.
Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives.
Strong ability to remove impediments, negotiate dependencies, and collaborate across cross-functional teams (engineering, QA, product, architecture, compliance, and operations).
Hands-on experience using Agile lifecycle management tools (Azure DevOps, Jira, Rally, VersionOne, etc.).
Proven ability to coach Product Owners in backlog refinement, story decomposition, estimation, and value prioritization.
Experience supporting teams working with integration-heavy, API-driven, or data-centric systems.
Strong understanding of regulatory, privacy, and security considerations in financial services software (e.g., PCI, SOC, FFIEC, CFPB-related requirements).
Excellent communication, facilitation, conflict resolution, and stakeholder management skills.
Ability to lead multiple Agile teams or a large, scaled program context.
Experience working in fast-paced, cloud-first environments (Azure, AWS, or GCP).
Preferred Qualifications
SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-Client, or equivalent certification.
Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platforms.
Understanding of user-centered design, accessibility standards, and customer journey mapping.
Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation.
Ability to facilitate technical discussions, backlog elaboration sessions, and dependency alignment across multiple teams.
Experience contributing to or establishing Centers of Excellence (Agile CoE) or process governance programs.
Key Competencies
Strong servant leadership mindset with a focus on empowering teams.
Exceptional analytical, organizational, and problem-solving skills.
Ability to drive transparency, predictability, and continuous delivery.
Comfortable facilitating executive-level reporting, burn-up metrics, dashboards, and KPI updates.
Ability to maintain a positive, motivating influence within high-pressure or sensitive delivery timelines
Piping Project Manager - 641106
Program manager job in Lansing, MI
Pay: $110-115K/year
Benefits: 100% medical premium covered
Company Truck: Provided
Work Schedule: On-Site
The Piping Project Manager plays a key role in overseeing heavy industrial and piping projects from planning through post-construction. This role ensures project goals are met safely and effectively, while maintaining strict quality, schedule, and budget standards. The Piping Project Manager leads project teams, collaborates closely with customers, and supports the overall success of Pro Services and its piping-focused initiatives.
Key Responsibilities
Lead heavy industrial and piping projects from initial planning through completion, ensuring adherence to safety, quality, budget, and timeline requirements.
Collaborate with customers and internal Design/Build teams to estimate, plan, and execute construction and maintenance work.
Prepare and submit bids using approved design specifications; follow up to secure project commitments and finalize project documentation.
Maintain and grow relationships with existing customers, clients, and internal sales partners to support recurring revenue and continued project opportunities.
Establish project budgets, schedules, and overall execution goals.
Obtain necessary permits and ensure compliance with all federal, state, and local regulations.
Conduct routine site visits to review progress, monitor budget status, ensure safety compliance, and support on-site staff.
Select, schedule, and manage subcontractors and vendors as part of the project team.
Ensure proper resources-including equipment, tools, and supplies-are available throughout the project lifecycle.
Manage project financials, including PO creation, labor hours, expense approvals, invoicing, and receivables.
Provide consistent communication and updates to customers, field teams, subcontractors, and all other project stakeholders.
Track, document, and communicate productivity factors with site leadership for current and future project planning.
Oversee preparation and completion of project punch lists and ensure proper closeout documentation.
Maintain accurate project records for future reference.
Ensure timely and reliable completion of all required reports and administrative tasks.
Maintain regular and reliable attendance to meet project demands.
Position Requirements
5-10 years of experience estimating and managing heavy industrial or commercial piping construction projects.
Bachelor's Degree in Construction Management preferred; equivalent experience may be considered.
Proficiency with Microsoft Word, Excel, Projects, and Quote Soft preferred.
Valid driver's license, insurable driving record, and ability to safely operate a motor vehicle.
The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation - connecting the right people with the right opportunities. Named one of the fastest-growing private companies in the US, The Planet Group operates with a global reach and a performance-first mindset. We partner with clients to move fast, stay agile, and drive measurable results - building high-impact teams that fuel transformation and growth.
EEOC Compliance Statement
The Planet Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Perm - Management - Net Revenue (Days) Grand Blanc, MI
Program manager job in Flint, MI
Senior Net Revenue Analyst Salary Range: $80,000 - $105,000 annually (commensurate with education and experience) This position offers a hybrid work schedule. In-state employees are expected to work in the office once weekly, while out-of-state employees are required to attend in-person meetings twice a year for three days each occasion.
Please note that the client can only hire remote employees from the following states: Alabama, Arizona, Arkansas, Georgia, Illinois, Indiana, Kentucky, Kansas, Maine, Michigan, Minnesota, Missouri, Montana, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Wisconsin, West Virginia.
Job Summary:
The Senior Net Revenue Analyst plays a critical role in ensuring the accuracy and integrity of net revenue data for assigned subsidiaries. This position involves analyzing complex reimbursement data, supporting strategic financial planning, and facilitating compliance with federal and state regulations. The analyst will contribute to management decision-making by preparing detailed financial reports and projections, focusing on reimbursement and contractual allowances.
Please note: This role is not involved in revenue cycle management but concentrates on net revenue integrity and analysis.
Key Responsibilities:
Prepare, review, and analyze schedules supporting Medicare, Medicaid, and Blue Cross cost report submissions, ensuring full regulatory compliance.
Conduct detailed variance analysis on third-party cost reports compared to previous years, investigating deviations and recommending corrective actions.
Develop and maintain a comprehensive monthly contractual model, analyzing contractual allowances and identifying areas for assumption or methodology improvements.
Maintain accurate reserve positions through monthly reserve analyses, promptly reporting any fluctuations.
Provide in-depth financial projections and analysis during the annual budget process for net revenue.
Monitor and interpret changes in third-party payor regulations; assess their financial impacts and communicate these effectively to relevant stakeholders.
Coordinate data collection and schedule preparation for third-party financial audits, settlements, and cash reconciliations, ensuring timely and accurate submissions.
Qualifications:
Bachelor's degree in Accounting, Finance, or a related field; advanced degrees or certifications (e.g., CPA, CFA) are a plus.
Minimum of 3-5 years of experience in healthcare finance, reimbursement analysis, or related roles.
Strong understanding of Medicare, Medicaid, Blue Cross regulations, and third-party payor systems.
Proficiency in financial modeling, data analysis, and reporting tools such as Excel, SQL, or financial planning software.
Excellent analytical skills, with a keen eye for detail and accuracy.
Ability to interpret complex financial data and communicate findings clearly to diverse audiences.
Prior experience with third-party audits and reimbursement processes is preferred.
Benefits and Career Development:
Competitive salary with performance-based opportunities.
Comprehensive health, dental, and vision insurance plans.
401(k) retirement plan with company matching.
Hybrid work environment promoting work-life balance.
Opportunities for professional growth through ongoing training and development programs.
Supportive leadership committed to employee success.
This position offers a challenging and rewarding opportunity for finance professionals specializing in healthcare reimbursement and net revenue management. If you are detail-oriented, analytical, and eager to contribute to a dynamic team, we encourage you to apply.
Director of Program Management - Site Deployment & Customer Programs
Program manager job in Wixom, MI
Remora is hiring a Director of Program Management, Site Deployment & Customer Programs. This individual will manage customer deployments of Remora's carbon capture systems, guiding projects from planning through commissioning. The Director of Program Management will be both a project driver and a customer advocate, ensuring deployments are safe, efficient, and aligned with customer needs, while also identifying opportunities for expanded partnerships. This role will be based in Wixom, MI (metro Detroit) and will require travel to customer sites across the U.S.
We're a 50-person climate tech startup based in Detroit, MI. We're building a device that captures a semi-truck's carbon emissions directly from the tailpipe. We'll sell the CO2 to end-users, and share that revenue with our customers, so our device will create a new revenue stream while reducing their emissions.
We've signed up some of the largest companies in the world to pilot our technology, including iconic multibillion-dollar brands, top trucking companies, and some of the most recognizable Fortune 100 companies. We've raised multiple rounds of funding from top investors like Lowercarbon Capital, Union Square Ventures, First Round Capital, Y Combinator, and Valor Equity Partners.
Responsibilities
Plan & Develop
Lead permitting and regulatory approval processes for customer sites.
Coordinate with AE firms and engineers to design layouts, infrastructure, and system integration plans.
Develop site plans and training procedures for site operations and maintenance.
Support business development by identifying opportunities during planning to deepen customer partnerships.
Execute
Manage deployment activities end-to-end, from permitting through construction, installation, and commissioning.
Oversee contractors, vendors, and site partners to ensure scope, schedule, and budget targets are met.
Identify risks early and implement mitigation strategies to avoid project delays or cost impacts.
Travel frequently to customer sites to oversee execution and resolve challenges.
Share customer insights with commercial teams to support account growth and expansion.
Collaborate
Serve as the day-to-day customer-facing contact for deployment projects, providing regular updates and progress reports.
Partner with internal engineering, EHS, and commercial teams to ensure deployments meet technical and safety standards.
Work with municipalities, contractors, and regulators to coordinate permitting, construction, and inspections.
Grow
Help develop scalable processes and playbooks for deployment that can be applied across multiple customer projects.
Provide resources and training to ensure customers and partners are confident in operating deployed systems.
Support customer success efforts by surfacing opportunities for long-term engagement and repeat deployments.
Design
Contribute to process improvements by documenting lessons learned and standardizing practices.
Ensure technical requirements are aligned with both customer needs and regulatory frameworks.
Help optimize site deployment models for efficiency and repeatability.
Requirements
5-7+ years of experience in project/program management, ideally in energy, infrastructure, or industrial deployments.
Experience managing contractors, vendors, and cross-functional teams.
Strong customer-facing skills with a proven ability to build trust and manage expectations.
Business development mindset, with the ability to identify and surface opportunities for account growth.
Knowledge of permitting, construction, and system integration (mechanical/electrical).
Excellent communication, organizational, and problem-solving skills.
Ability to travel 50%+.
Here's what we value:
Mission First: We are laser-focused on our mission. We have chosen to take on the defining challenge of our time, and we don't shy away from the hard decisions required to put our mission first, no matter how tough. The world needs our technology and it won't happen any time soon if we don't make it happen. We are a low-ego team, and we prioritize the mission over our self-interest. We think strategically with an eye to the long term, and we clearly separate what must be done well now, and what can be improved later, despite ambiguity.
Burning Urgency: Our hard-core intensity and work ethic match the crisis we're in. We have a strong bias toward action, and we execute with focus and speed. In the absence of guidance, we take charge, lead our teammates, and accomplish our goals. We aren't afraid to change course when something isn't working, and we find solutions even when it seems like there are none. We are cool under pressure, and our quiet determination and drive are unwavering. We relentlessly push ourselves and each other to improve. We don't accept adequate performance. Excellence is the expectation. Many would say our standards are unreasonably high, and many would say our goals are unreasonably bold, but we are hungry to be exceptional. We will never give up, no matter what. If we get knocked down, we get back up, every time. We will not fail.
Uncompromising Honesty: We are always honest with ourselves, our teammates, our customers, our investors, our suppliers, our communities, and all of our partners, especially about what's not going well and what we don't know. When we see issues, risks, or challenges, we speak up, and when we make mistakes, we admit them proactively and take full accountability. We challenge others directly when we disagree, even when it's uncomfortable, and we seek this uncompromising honesty from others.
Treat People Exceptionally Well:We care intensely about everyone who is on this mission with us, and our standard is exceptional respect for our teammates, partners, and communities. Teammates who bring different perspectives and backgrounds are essential to our success, and we empower everyone to share their voice. We listen to truly understand. We constantly encourage and help our teammates, and inspire each other with our enthusiasm and optimism.
Joyful Curiosity: We love to learn, and we learn quickly. We explore the unknown with wonder and excitement. We reason from first principles. We generate original ideas with an open mind and test them quickly in the real world. We take risks and adapt as we discover more. We explore many ideas in parallel, and we don't count on a silver bullet solution. We share our ideas freely with our teammates. We are skeptical about conventional wisdom, and we question every assumption and requirement. We are always looking for ways to simplify. We are rigorous and attentive to detail. We are eager to understand all aspects of our business and technology, and we contribute effectively outside our individual specialties. We never stop learning.
Logistics:
Location: Wixom, MI
Start date: Immediately
Compensation and Benefits:
Salary: $180,000 - $240,000
Competitive Stock Options
Healthcare (Aetna)
Retirement (401k)
Student loan assistance
Three Weeks of paid time off
Eleven Holidays off
Dependent care assistance (childcare or eldercare)
Parental leave
Unlimited sick and compassionate leave
Employee development and coaching
Office setup (remote) or relocation (in-person) stipend
Studies show that many qualified candidates hesitate to apply unless they meet every listed qualification. If you're enthusiastic about this role-even if you don't meet every requirement-we encourage you to apply. We're most excited to work with people who learn quickly and want to tackle the climate crisis.
Auto-ApplyProgram Manager
Program manager job in Lansing, MI
GovCIO is currently hiring for a Lead Program Manager to oversee and guide the execution of a multiple software development program. This position is located at Hill AFB, UT and will be a hybrid remote position. **Responsibilities** Directs all phases of programs from inception through completion. Responsible for the cost, schedule and technical performance of company programs or subsystems of major programs. Participates in the negotiation of contract and contract changes. Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance. Develops new business or expands the product line with the customer. Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications. Directs the work of employees assigned to the program from technical, manufacturing and administrative areas.
+ The Lead Program Manager (LPM) serves as the overall contract and performance authority for the initiative.
+ Champion continuous improvement in program management practices, leveraging best practices and fostering a culture of learning and adaptation.
+ Responsible for program execution, stakeholder engagement, cost/schedule/performance (C/S/P) tracking, and risk management across all software procurement and license management functions.
+ The LPM coordinates with DoD customers, DISA, and other federal agencies to ensure alignment with strategic cloud acquisition goals and compliance with all acquisition and cybersecurity requirements.
**Qualifications**
Bachelor's with 12+ years (or commensurate experience)
Required Skills and Experience
+ Clearance Required: Secret
+ 10+ years of experience managing large scale DOD IT problems.
+ Experience with Enterprise Software Licensing and Cloud SaaS contracts
+ Understanding of software development processes, technologies, and technical concepts, especially when managing technical programs.
+ Knowledge of DoD acquisition regulations and contract execution lifecycle
+ Strong analytical and problem-solving skills to identify and mitigate risks and address challenges effectively.
+ Ability to manage organizational change and adapt to evolving project requirements.
+ PMP (Project Management Professional)
***pending contract award***
Preferred Skills and Experience
+ DAWIA Level III in Program Management
+ ITIL v4 Foundation or Managing Professional
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $160,000.00 - USD $185,000.00 /Yr.
Submit a referral to this job (********************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6214_
**Category** _Software Engineering Services_
**Position Type** _Full-Time_
Entry Level Management
Program manager job in Lansing, MI
ICC East, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Lansing, MI. ICC East, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time.
Job Description
The Entry-Level Manager for ICC East is an entrepreneurial go-getter, a skilled multi-tasker, and an aspiring brand leader. This position will support the customer service/sales team in all efforts to achieve the short and long-term objectives for the brands that our clients hire us to represent. With a heavy focus on the customer experience and brand marketing initiatives, our Entry-Level Manager makes sure that the day-to-day affairs are running smoothly for our team, and representing our clients in the best way possible.
The ideal candidate will leverage and refine skills in marketing, consumer research, and project management, while developing a leadership voice on the team. This is an exciting opportunity to participate in advancing in the company.
Primary Responsibilities
• Act as a steward of the brand. Articulate and support our clients' brand promise, vision, and position to achieve overall business goals and to help maintain consistency in all communication channels.
• Manage day-to-day marketing, events, and promotions, working face to face customers
• Support development of an integrated global marketing campaign.
• Demonstrate a commitment to our company core values.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Qualifications
Qualifications
• Prior leadership and customer service experience
• Strong oral and written communication skills.
• Excellent project management skills with ability to consistently achieve or beat deadlines
• Proven ability to effectively manage multiple projects in a fast paced, dynamic environment
• Ability to plan ahead, prioritize tasks and maintain a high level of attention to detail
Additional Comments and Requirements
• Enthusiasm - treats every situation with a positive, “can-do” attitude
• Interpersonal savvy - ability to work with and appropriately engage all levels of colleagues
Please send your resume to the HR Department TODAY for consideration!
Additional Information
We are one of Lansing's leading consulting firms specializing in new client acquisitions, customer service, and customer retention. In today's dynamic and changing marketplace we believe that business is most successful when we acquire new business and keep customers happy. The most effective way for us to market a product or service is through creating long lasting relationships with customers by presenting information the old-fashioned way: with a firm handshake. Our unique and innovative approach to building relationships with our clients has helped us to achieve national expansion within a highly competitive market.
Need Project Manager with Enterprise Program Experience in Lansing MI
Program manager job in Lansing, MI
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Title/ Designation: Program Manager 1
Duration of Contract: 11 Months+
Interview Type : In Person Only
Location: Lansing, MI 48933
Qualifications
Experience managing large scale enterprise IT programs and projects across many lines of business, or many agencies in a government environment
Experience managing projects/programs in a large scale enterprise or government environment
Strong understanding of varied software development methodologies (e.g., Waterfall, Agile) and project management tools (e.g., MS Project)
Expertise guiding and managing a portfolio of projects and programs
Experience with budget creation, tracking and other financial reporting analysis skills
Strong experience with IT and Business strategy initiatives
Experience with PPM Tools
Experience with Changepoint
BS/BA degree in Information Technology or a related field
PMI Project Management Professional (PMP) certification and/or Scrum Certification
CISA Certification
CISSP Certification
COBIT and/or NIST experience
Additional Information
Thanks and Regards,
Amrita Sharma
408 766 0000 EXT. 426
amrita.s@)360itpro.com
Staff Program Manager - Embedded Platform Tools
Program manager job in Milford, MI
At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.
Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.
**The Role**
General Motors is transforming the future of transportation through software-defined vehicles and advanced platform technologies. The Staff Program Manager - Platform Developer Tools for Virtualization Product, will partner with product, engineering, and business stakeholders to scope and deliver customer-centric solutions at scale.
You will own end-to-end program execution for **Platform Developer Tools for Virtualization Product (Virtualized ECUs and CoSims)** , ensuring alignment with enterprise strategy, vehicle program timelines, and lean portfolio guardrails. This is a high-visibility, decisive leadership role that demands technical depth, stakeholder influence, and a passion for building virtual environments that accelerates embedded software innovation across GM's global engineering teams.
As a cross-functional leader, you'll guide a portfolio of complex software programs to meet virtual validation milestone objectives. You'll bring clarity to ambiguity, foster alignment across diverse stakeholders, and champion delivery excellence.
**What You'll Do:**
+ Define and manage Virtualization Product scope, program timelines, resources, and dependencies, proactively identify risks and implement mitigation strategies.
+ Own end-to-end program execution across portfolio initiatives, ensuring timely delivery, quality outcomes, and alignment with business goals.
+ Deliver Virtualization Products for Embedded Platform Product teams to enable testing for Application and Infrastructure software development, Calibration development, and Program-specific objectives/deliverables.
+ Champion cross-functional collaboration and serve as a facilitator across organizational boundaries, proactively identifying dependencies, resolving blockers, and enabling teams to work together effectively toward shared objectives via cohesive execution from customer requirement to virtual CoSim integration and downstream user testing.
+ Define, orchestrate, and lead milestone execution plan for critical program milestones, ensuring on-time delivery and proactive escalation of blockers.
+ Ensure all engineering work is accurately reflected in tools like Jira and Jira Align, maintaining transparency and accountability.
+ Design and maintain program scorecards, dashboards, and key performance metrics to provide clear visibility into status, ownership, risks, and overall health of initiatives.
+ Develop and maintain engineering resource forecasts aligned with program roadmaps; identify capacity gaps/shortages early and partner with leadership to mitigate risks.
+ Lead strategic discussions with leadership on process optimization, systems architecture, and program/portfolio governance.
+ Serve as the organization's recognized thought leader and subject matter expert in PMO methodologies, planning excellence, and project execution; champion continuous improvement of core processes, tools, and templates across the portfolio.
+ Mentor and guide peers and other program team members, fostering a culture of excellence, continuous improvement, and operational efficiency.
**Your Skills & Abilities (Required Qualifications)**
+ 8+ years of experience in engineering, program management, or technical project/program leadership within complex enterprise environments
+ Bachelor's degree in Engineering, Computer Science, or a related technical field (or equivalent practical experience)
+ Demonstrated success leading large-scale, cross-functional programs
+ Proven ability to drive collaboration across technical and business teams to deliver cohesive, high-impact outcomes
+ Strong analytical and problem-solving skills, with the ability to communicate complex technical concepts clearly to diverse audiences
+ Effective leadership and mentoring skills, with a track record of fostering innovation, accountability, and team alignment
+ Deep understanding of program management methodologies (Agile, hybrid, scaled delivery models) and proficiency with tools such as Jira, Confluence, and Agile planning platforms (e.g., Jira Align)
**What will give you a competitive edge (Preferred Qualifications)**
+ Advanced degree in an Engineering-related discipline, or MBA with technical focus
+ 10+ years of experience in program or technical project management.
+ 3+ years leading enterprise-scale programs in embedded controls, software infrastructure, virtualization, or CI/CD environments.
+ Effective leadership and mentoring skills, with a track record of fostering innovation, accountability, and team alignment
+ PMP or equivalent certification.
+ Familiarity with building dashboards and reporting tools using BI platforms (e.g., Tableau, Power BI, Looker) to support data-driven decision-making
**Hybrid:** This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week, at minimum. This position can be located in Warren or Milford, Michigan.
**Company Vehicle:** Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.
This job is not eligible for relocation benefits.
\#LI-RF1
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (**************************************************
**Our Culture**
**How we hire (************************************************
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (********************************************
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
RWD Engagement Manager
Program manager job in Lansing, MI
Why Norstella? Norstella unites market-leading companies that all have a shared goal of improving patient access. Each organization (Citeline, Evaluate, MMIT, Panalgo, and The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making.
Together, we help our clients:
+ Assess the market need and competitive landscape
+ Know precisely which drugs to prioritize in their portfolio
+ Find out where the launch difficulties will be-before they're difficulties
+ Track and improve market access post-launch
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. At Norstella, we don't just deliver information and insights. We deliver answers you can act on.
**About The Role:**
As a Norstella RWD Engagement Manager, you will lead the day to day execution of a client project to help clients achieve their goals. You'll work directly with clients and take ownership of the overall project and its end products while guiding and coordinating individual team members.
You will have the opportunity to build on your proven leadership skills and leverage your interest in inspiring others, building strong relationships, and creating a true followership. In a collaborative team setting, you'll work closely with others but also autonomously with little direction. Your superior analytical, quantitative and conceptual thinking skills and strong interpersonal and communication skills will ensure successful client projects and team performance.
Project work typically includes understanding client objectives, refining data to meet specific clinical specifications, developing insights for presentation, and coordinating across other client projects to ensure a coordinated program effort. You will ensure client objectives have been achieved and facilitate a successful hand-off to our client support teams. Key responsibilities include:
+ Lead the day to day execution of a client project while guiding individual team members. Serve as the main client point of contact for strategic project engagements and internal team lead. Address client questions independently and provide subject matter perspective regardless of project scope. You will take ownership of the overall project and it end products.
+ Partner with internal Norstella resources to support implementation opportunities across the Norstella family of companies.
+ Exhibit a client-first mentality with responsiveness, updates on market events, and facilitate discussions at end of projects to support opportunity for follow-on work discussions.
+ Adhere to Norstella standards regarding engagement management, project delivery, and team collaborations.
+ Maintain and update client and project documentation.
+ All other duties, as assigned.
**Required Experience:**
+ 5-6 years of experience in life sciences strategy consulting AND program management, with an emphasis in Real World Data Strategy or similar roles within biopharmaceutical / pharmaceutical commercialization
+ Demonstrated ability to manage multiple workstreams / teams at one time & create complete, "client-ready" deliverables with creative analyses for partner review
+ Demonstrated deep understanding and breadth of experiences across the market access and real world data landscape.
+ Experience in mentorship & development of junior managers & associates
+ Comprehensive understanding of life science and pharmaceutical engagement strategies and tactics, acting as a thought partner to clients
+ Significant experience with data analytics and quantitative models to support strategic client engagements
+ Strong team player, ability to work with cross-functional staff, but able to work autonomously with little direction.
**The guiding principles for success at Norstella:**
+ Bold, Passionate, Mission-First
+ Integrity, Truth, Reality
+ Kindness, Empathy, Grace
+ Resilience, Mettle, Perseverance
+ Humility, Gratitude, Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Open Vacation Policy & Company Holidays
_The expected base salary for this position ranges from $165,000 to $185,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Memory Care Program Manager
Program manager job in Holly, MI
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Grow your career with Brookdale! Our Clare Bridge Program Managers have opportunities for advancement by exploring a new career in positions such as Medication Technicians, Business Office Coordinators and even Sales Managers.
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
You will oversee full implementation of resident and family engagement's overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community. This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care.
Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all residents within the dementia care community.
A Bachelor's Degree such as gerontology, therapeutic recreation or related field with a minimum of three years of management and direct supervision experience preferred. Experience with residents with Alzheimer's disease and other dementias in a residential setting is required.
Brookdale is an equal opportunity employer and a drug-free workplace.
Auto-ApplyIn Person Interview for Program Manager In Dimondale MI
Program manager job in Lansing, MI
This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Complete Job description:
Position: - Program Manager
Location: Dimondale MI
Duration: 12 + Months
Qualifications
Skill Matrix:
Solid skills in project management utilizing a formal project management methodology.
Solid skills in project scheduling utilizing a project scheduling tool such as MS Project.
Solid skills in Microsoft Word, Excel and PowerPoint.
Strong leadership and communication skills.
Ability to communicate technical terminology at levels appropriate to the audience both orally and in writing.
Experience in project planning, scheduling, tracking, issue/risk management, and status reporting.
Experience managing projects utilizing Agile Scrum.
Project Management Professional certification from PMI.
State of Michigan SUITE experience.
Experience developing Project Charter, Project Communication Plan, Risk/Issue Plan, Resource Plan and definition of budget estimates.
Experience managing call center, infrastructure and application development projects.
In Person Only
Additional Information
All your information will be kept confidential according to EEO guidelines.
Amrita Sharma
Desk Phone: *************** Ext- 735
amrita@)askitc.com
Specialty Insurance Program Manager (AF Specialty)
Program manager job in Lansing, MI
Role provides oversight of property and casualty programs via a delegated underwriting authority model. Responsible for maintaining strong partnership with the MGAs/MGUs/ program administrators, delivering operational excellence, ensuring adherence to underwriting guidelines, and alignment with the overall business strategy. The Program Manager will serve as the primary point of contact under the guidance of their leader and senior program managers for the MGA/MGU/program administrator and internal stakeholders, driving collaboration, profitability, and growth across the business portfolio.
ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned.
Manage program performance and profitability by monitoring key performance indicators, creating action plans when needed, handling underwriting referrals, and driving improvements in challenged segments through coordination with program administrators.
Lead product development for the programs by building and maintaining underwriting guidelines, forms lists, letters of authority, and standards and procedures for those exceptions outside of the guidelines.
Perform annual underwriting audits for all assigned programs, prepare audit reports, and ensure compliance with all recommendations made in accordance with division standards for timeliness.
Partnering with key support units, including Finance, Actuarial, Claims, Legal, Compliance, Reinsurance, and Corporate Underwriting to analyze issues, identify solutions, and drive execution on challenges faced by the company, program administrators, and customers.
Manage assigned relationships with program administrators, including regular visits.
Support data collection needed for reinsurance placements, data calls, filings, or any other projects or requests.
Support the writing of new programs and develop product or service enhancements for existing programs.
Monitor and update premium and profitability projections
Negotiate commission structures with program administrators
EDUCATION AND EXPERIENCE
Relevant combination of education and experience may be considered in lieu of degree.
Bachelor's degree in insurance, business or a related field is required. Advanced insurance certification preferred.
Minimum six (6) years of Property and Casualty experience in an underwriting and/or product development role. Prefer at least two years of program experience.
Experience working with form/rate development and filing functions for programs is desired
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
OTHER SKILLS AND ABILITIES
Proficient with analyzing complex business problems. Excellent analytical, organizational and problem-solving skills.
Highly entrepreneurial - comfortable within a culture that is fast-paced and dynamic
Strong intellectual curiosity and desire to help others solve problems.
Capable of influencing program administrator decision-making.
Strong knowledge in commercial property and casualty underwriting.
Knowledge of activities, practices and terminology of the commercial property and casualty insurance industry and relevant legal and administrative procedures.
Ability to negotiate and establish a personal rapport with opposing parties, and to resolve conflicts in a professional manner.
Ability to analyze and interpret financial and management data.
Thorough knowledge of budget preparation and financial management.
Ability to develop and implement effective and efficient recommendations.
Self-directed in achieving closure on deliverables.
Collaborative and team oriented.
Excellent verbal and written communication skills.
Demonstrated drive, determination, and persistence to achieve annual revenue targets.
Presentation skills and confidence to present division and product in one-on-one settings or to large gatherings.
A commitment to total customer satisfaction.
ADDITIONAL COMMENTS:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This does not constitute a contract for employment.
.
WORKING CONDITIONS:
Work is performed remote in a virtual home office with minimal hazards. Occasional travel to physical for team meetings, industry events or corporate functions.
The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description.
Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $104,400
and 174,900 (P4C).
We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.
#LI-TM1 #AFG
Auto-ApplyBehavioral Health Program Manager
Program manager job in Saginaw, MI
, you are eligible for a $3,000 signing bonus! *
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for program structure of the behavioral health services for outpatient treatment, focusing on positive outcomes, program growth and development, operational efficiency and fiscal soundness. Develops programming designed to build resilience and wellness for patients and promotes a symbiotic relationship with primary care to meet the needs of patients in most appropriate care level and best utilize scarce specialty resources for those in need. Interacts with department leadership to prepare and implement formal policy, procedure and guidelines associated with clinical services and associated documentation.
Maintain quality and efficient clinical operations by initiating, coordinating, and enforcing program, operational and personnel policies and procedures. Monitors departmental/staff productivity in relation to budget expectations. Adheres to department policy and programming to meet the needs of patient population, licensing and accreditation standards. Coordinate and compile information/data to produce useful reports of program outcomes and describes performance in relation to charting, documentation and compliance with policy, procedure and other regulations. Complete professional reports that include relevant data, findings, and recommendations per individual, program and department as assigned
Educate staff on matters and topics relevant to programming and regulations. Monitor program and staff performance through supervision, appraisal and monitoring of key areas, including the implementation of a quality and utilization review process that includes regular chart audits and peer review activities. Responsible for oversight of program staffing and job performance. Participates in recruitment and selection, provides orientation and training. Improves and maintains program staff job results by coaching, counseling, and disciplining employees.
Serves as a champion of the Behavioral Health vision and liaison with GLBHC staff and other organizations. Collaborates, reaches out to develop positive relationships with, and partners with community organizations to adequately address community need around assigned Behavioral Health program. Fosters a good working relationship with other disciplines as part of an integrated team. Connects with the public and other community organizations through representation at outreach events.
Provides clinical services as needed to ensure there is adequate coverage, including assessment, treatment planning, crisis intervention, patient consultation, and education.
Note: This job description is not designed to cover or contain
a
comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice.
MARGINAL JOB DUTIES
Participates and/or chairs various department functions, committees and department meetings as assigned.
Performs other duties as assigned.
JOB SPECIFICATIONS
Education: Master's Degree in Social Work from an accredited graduate school of social work or Master's Degree in psychology or counseling with appropriate accreditation.
Licensure: Licensed in the State of Michigan. Basic Life Support (BLS) certification Required.
Experience: Minimum of five years in a behavioral health field. Minimum two years management experience preferred. Experience in a Community health center or medical setting preferred.
Skills: Acts independently; consistently exercises discretion and judgement in performing work. Develop a positive image/presence with the program, the department and the company, exercise confidentiality and professionalism at all times.
Interpersonal Skills: Ability to promote confidence of service population. Ability to communicate effectively with a diverse population. Professional attitude/behavior. Demonstrate ability to function as part of the health care team and strong leadership skills.
Physical Effort: Must be able to sit, stand, and or walk for an entire workday. Must be able to lift, carry, push, pull, and or twist while holding up to 25 lbs. frequently.
Hours of Work: Full-time, and/or part-time; flexible and varied.
Travel: May require limited travel within service area. If use of personal vehicle is required, reimbursement for mileage provided at the existing rate of the corporation. Must be a licensed driver with proof of personal liability and property damage insurance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Program Manager
Program manager job in Jackson, MI
Technique, Inc. is a Michigan-based stamping, tubing and welding facility offering the shortest lead-times and highest quality parts in the industry. We offer high-speed prototypes, ultra-low volume stampings, tubing and assemblies for production and emergency-based manufacturing for industries such as aerospace, automotive, medical and food processing.
Technique, Inc. is a group of highly skilled technicians who consistently strive to improve the tools, technology and processes which allow us to continue growing at an incredible rate. The company is dedicated to the success of each team member in a culture that values safety, integrity, teamwork, learning opportunities and results.
Position Summary
Our quick-reaction prototype culture now supports an increasing number of repeat low and medium volume programs. To meet those commitments without sacrificing agility, we are adding a dedicated Senior Materials Planner to own production-release planning, inventory accuracy and raw-material readiness. The Senior Materials Planner is responsible for translating customer releases into executable shop and purchase orders, maintaining accurate inventory levels for components and salable items and partnering with order entry, purchasing, manufacturing, and shipping to ensure that every production shipment leaves on time, in full. The role designs, owns and continuously improves the planning system that bridges our existing MRP infrastructure with production level readiness.
Release Management -- Pull, verify and load customer releases/forecasts into E2 as Blanket or Sales orders
Stock Order Planning - Launch efficient internal stock orders that balance lot size, setup time and material yield while meeting demand dates.
Materials & Inventory System Ownership - Build dashboards, min/max triggers and shortage reports; drive root-cause analysis for any inventory variance.
Raw-Material Planning - Generate time-phased purchase requisitions with detailed cut lists and vendor lead-times; send requests for quotes to vendors in coordination with purchasing group, track open POs and expedite when required.
Cross-Functional Alignment - Lead a regular Production Release meeting with Sales, Order entry, Manufacturing and Purchasing; publish risk lists and drive countermeasures.
Continuous Improvement - Standardize planning procedures, document workflows, and lead efforts to focus on on-time delivery metrics, inventory accuracy and minimization of waste.
Data Ownership - Maintain planning parameters (lead-times, MOQ, safety stock, BOM accuracy) in E2; ensure new part numbers launch with clean data.
Qualifications
Education:
Bachelor's degree in Supply-Chain Management, Operations, Industrial Engineering or related field preferred
Credentials/Licensure:
No specific requirements
Minimum Experience:
5+ years in material planning/production control within a make-to-order or prototype environment; hands-on ERP experience (E2 preferred)
Position Requirements (Skills & Abilities)
Expert in MS Office applications, especially Excel (pivot tables, Power Query; basic VBA a plus)
Systems thinker - Sees connections between demand, BOM levels, routings, and customer impacts
Sense of urgency - Thrives in a 'need it yesterday' prototype culture but brings structure where needed
Strong analytical & root-cause problem-solving skills
Working knowledge of manufacturing processes
Clear written & verbal communication across all organizational levels
Ability to thrive in a high-mix, short-lead-time setting with frequent priority shifts
Travel
Travel between Technique facilities will be common. Routine overnight travel would not be required for this position.
Other Duties
This job description is not designed to cover or contain a complete comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change at any time with or without notice.
Minimum Physical Expectations
While performing the duties of this job, the employee is regularly required to talk and hear and to move between office, shop floor and warehouse areas. The role may occasionally require lifting or moving items up to 40 pounds and long periods of standing or walking during physical inventory counts.
Position Type and Expected Hours:
This is a full-time non-exempt position with a minimum of 40hrs / week with overtime as needed. Note: days and hours required may vary.
Environmental Expectations:
While performing the duties of this job, the employee is frequently exposed to manufacturing processes that include and are not limited to; fumes or airborne particles, hazardous chemicals, moving mechanical parts, industrial equipment, and vibration. The noise level in the work environment can be loud.
EEO Statement
Technique, Inc., is an equal employment opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Authorization
Employee must be eligible to work in the United States, either by means of U.S. Citizenship, Work Visa or H1B sponsorship. E-Verify partner employer.
Leadership Development Program Manager
Program manager job in Brighton, MI
Leadership Development Program Manager More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
Benefits Include:
* Financial wellbeing services
* 401(K) matching with up to 5% match
* Reduced health insurance
* Employee wellbeing services
* DE&I initiatives
* Work-life balance
Job Summary
The Leadership Development Program Manager designs, implements, and manages programs to cultivate leadership and management skills, align development with business goals, and assess program effectiveness through data-driven insights and stakeholder collaboration. Key responsibilities include analyzing organizational needs, creating and facilitating leadership training, staying updated on industry trends, evaluating program ROI, and coaching team members to foster leadership growth at all levels.
What You'll Do
* Travel: Day travel within Michigan as needed to support Relationship Center team members (estimated to be up to 60%). Occasional overnight travel.
* Program Design & Development: Create and curate sustainable leadership and management development curricula and programs, ensuring they meet identified business needs.
* Implementation & Facilitation: Launch and facilitate leadership programs, including for high-potential team members, in-person and online.
* Stakeholder Collaboration: Work with stakeholders and subject matter experts to validate business needs and inform program design.
* Program Management: Manage the end-to-end lifecycle of Lake Trust leadership programs, from design and delivery to assessment and sustained improvement.
* Effectiveness Measurement: Utilize evaluation tools to measure program effectiveness and return on investment (ROI) and provide data-driven recommendations to leadership.
* Industry Research: Stay current on leadership development trends, including modern learning approaches, technology, and best practices, and recommend innovative solutions.
* Coaching & Support: Coach emerging leaders and provide coaching to foster leadership skills and growth.
* Succession Management: Develop and support team members to potentially move into critical leadership roles within the organization.
* Vendor Management & Budgeting: Manage external vendor relationships after a tool has been selected and manage to the budget.
* Effective Communication: Proactively communicate and promote leadership and management programs internally
What You'll Bring
* Bachelor's degree in Human Resources, Business Administration or related field, Master's degree preferred
* At least 5 years of experience in designing and executing leadership development programs
* Excellent communication skills and ability to build relationships across all levels of an organization
* Strong organizational and project management skills
* Gallup Certified Strengths Coach preferred
* Identify and own the evolution of vital leadership competencies, including assessing needs and risks within the competencies, and how to close any gaps
* Experience in developing Leader and Manager content that enhances skills, capabilities, and mindsets that leaders and managers need at all levels
* The ability to diagnose barriers to performance and steer the redesign of processes and programs to increase effectiveness
* Experience managing others preferred but not required
* Drive organizational change in support of new strategic ambitions and create a change-ready workforce
* Experience managing a program budget
Knowledge, Skills, and Abilities:
* Instructional Design: Practical experience in instructional design for corporate learning environments.
* Facilitation Skills: Expertise in adult learning principles and the ability to facilitate engaging learning experiences.
* Data & Analytics: Skilled in analyzing data to drive program improvements and demonstrate impact.
* Interpersonal & Communication Skills: Strong interpersonal skills and the ability to effectively communicate with individuals at all organizational levels.
* Project Management: Ability to manage projects, timelines, and budgets effectively.
* Technology Proficiency: Advanced proficiency with instructional design authoring tools including, but not limited to Articulate Storyline, Rise, Camtasia and MS Office applications.
What You'll Get
* Ability to collaborate and build a sense of togetherness that contributes to a positive work environment.
* Being open to change and embracing new opportunities can lead to diverse experiences and career advancement.
* By prioritizing member wellbeing, which leads to increased engagement, improved team dynamics, higher levels of motivation and a stronger community culture.
Manager, HCP Engagement
Program manager job in Lansing, MI
The Manager, HCP Engagement Lead is a dedicated execution role responsible for the day-to-day operation and administration of the R&D Healthcare Professional (HCP) engagement and contracting process. This position is the primary point of contact for internal stakeholders seeking to engage external experts and is accountable for ensuring all contracts, payments, and documentation are processed efficiently, compliantly, and in accordance with the CoE's established "white glove" service standards. This role supports the Associate Director in maintaining the integrity of the centralized system and achieving audit-readiness. This position reports directly to the Associate Director, R&D HCP Engagement Center of Excellence (CoE).
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**Key Responsibilities Include:**
**Operational Execution and Contract Management**
+ Execute the end-to-end HCP contracting workflow, including drafting agreements, securing internal approvals, and managing signature processes using the centralized system (e.g., iHub/Veeva)
+ Process all HCP payments and expense reimbursements accurately and in a timely manner, adhering strictly to fair market value (FMV) determinations and financial compliance standards
+ Serve as the primary operational point of contact for internal R&D stakeholders (GMA, Clinical) and external HCPs regarding contract status, payment inquiries, and logistics
+ Oversee the consistent input and maintenance of all HCP contract and engagement data within the centralized system to ensure a single source of truth
+ Monitor and support the HCP engagement process, ensuring accurate tracking of activities and assisting in the identification and resolution of operational bottlenecks in collaboration with the Associate Director.
**Service Excellence and Compliance Support**
+ Implement the "white glove" service standards set by the Associate Director, ensuring professional, timely, and consistent communication with external experts to provide a smooth and effortless engagement experience
+ Triage and address immediate HCP feedback and complaints regarding the engagement process, escalating systemic issues to the Associate Director for strategic resolution
+ Maintain meticulous documentation and record-keeping for all HCP contracts and interactions to ensure the CoE is fully prepared for internal and external audits
+ Support the Associate Director in monitoring for KOL fatigue and contract thresholds by actively tracking expert engagement frequency
**Data and Metrics Support**
+ Support the Associate Director in the development and routine generation of performance dashboards and KPIs related to contracting cycle time, payment processing, and operational efficiency
+ Extract and prepare engagement/contracting data for analysis to help identify trends, bottlenecks, and opportunities for process optimization
+ Utilize technology and the centralized system to support the tracking of all required compliance metrics
+ Support the identification of process improvement opportunities within the CoE, and contribute to the implementation of innovative solutions including technology and AI tools to enhance workflows across Medical Affairs and R&D
+ Support the identification of process inefficiencies by gathering operational data and assisting in the implementation of scalable, automated solutions to reduce cycle times and administrative burden.
+ Participate in cross-functional Root Cause Analysis (RCA) efforts, documenting findings and contributing to the execution of corrective and preventive action (CAPA) plans under the guidance of the lead.
**Qualifications**
**Education and Experience:**
+ Bachelor's degree in Business Administration, Life Sciences, Finance, or a related field is required
+ Minimum of 5 years of hands-on experience in pharmaceutical or biotechnology operations, with direct experience in HCP contracting, finance operations, or compliance
+ Proven proficiency in using iHub or similar contract/CRM management platforms for data entry, workflow management, and contract processing. Strong foundational knowledge of global compliance requirements related to HCP engagement, including FMV, transparency reporting, and anti-bribery regulations.
**Skills and Competencies:**
+ Strong project management and organizational skills
+ Demonstrated in-depth understanding of HCP compliance frameworks and reporting requirements
+ Deep understanding of HCP engagement processes and compliance frameworks, with knowledge of global transparency, FMV, and reporting requirements
+ Proven track record of proactive, entrepreneurial work style
+ Excellent communication, presentation and collaboration skills
+ High attention to detail, accuracy, and documentation standard
+ Proficient with Excel, PowerPoint, and CRM/engagement tracking tools
+ Strong interpersonal skills with ability to manage multiple cross-functional stakeholders
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $104,640.00 - Maximum $156,400.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Substance Use Disorder Program Manager
Program manager job in Saginaw, MI
, you are eligible for a $3,000 signing bonus! * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Responsible for program structure of the behavioral health services for outpatient treatment, focusing on positive outcomes, program growth and development, operational efficiency and fiscal soundness. Develops programming designed to build resilience and wellness for patients and promotes a symbiotic relationship with primary care to meet the needs of patients in most appropriate care level and best utilize scarce specialty resources for those in need. Interacts with department leadership to prepare and implement formal policy, procedure and guidelines associated with clinical services and associated documentation.
* Maintain quality and efficient clinical operations by initiating, coordinating, and enforcing program, operational and personnel policies and procedures. Monitors departmental/staff productivity in relation to budget expectations. Adheres to department policy and programming to meet the needs of patient population, licensing and accreditation standards. Coordinate and compile information/data to produce useful reports of program outcomes and describes performance in relation to charting, documentation and compliance with policy, procedure and other regulations. Complete professional reports that include relevant data, findings, and recommendations per individual, program and department as assigned
* Educate staff on matters and topics relevant to programming and regulations. Monitor program and staff performance through supervision, appraisal and monitoring of key areas, including the implementation of a quality and utilization review process that includes regular chart audits and peer review activities. Responsible for oversight of program staffing and job performance. Participates in recruitment and selection, provides orientation and training. Improves and maintains program staff job results by coaching, counseling, and disciplining employees.
* Serves as a champion of the Behavioral Health vision and liaison with GLBHC staff and other organizations. Collaborates, reaches out to develop positive relationships with, and partners with community organizations to adequately address community need around assigned Behavioral Health program. Fosters a good working relationship with other disciplines as part of an integrated team. Connects with the public and other community organizations through representation at outreach events.
* Provides clinical services as needed to ensure there is adequate coverage, including assessment, treatment planning, crisis intervention, patient consultation, and education.
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice.
MARGINAL JOB DUTIES
* Participates and/or chairs various department functions, committees and department meetings as assigned.
* Performs other duties as assigned.
JOB SPECIFICATIONS
* Education: Master's Degree in Social Work from an accredited graduate school of social work or Master's Degree in psychology or counseling with appropriate accreditation.
* Licensure: Licensed in the State of Michigan. Basic Life Support (BLS) certification Required.
* Experience: Minimum of five years in a behavioral health field. Minimum two years management experience preferred. Experience in a Community health center or medical setting preferred.
* Skills: Acts independently; consistently exercises discretion and judgement in performing work. Develop a positive image/presence with the program, the department and the company, exercise confidentiality and professionalism at all times.
* Interpersonal Skills: Ability to promote confidence of service population. Ability to communicate effectively with a diverse population. Professional attitude/behavior. Demonstrate ability to function as part of the health care team and strong leadership skills.
* Physical Effort: Must be able to sit, stand, and or walk for an entire workday. Must be able to lift, carry, push, pull, and or twist while holding up to 25 lbs. frequently.
* Hours of Work: Full-time, and/or part-time; flexible and varied.
* Travel: May require limited travel within service area. If use of personal vehicle is required, reimbursement for mileage provided at the existing rate of the corporation. Must be a licensed driver with proof of personal liability and property damage insurance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Senior Manager-Payments Consulting- US Debit
Program manager job in Lansing, MI
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
+ Advance adoption of Amex debit capabilities
+ Manage processing partner relationships, integrations, and compliance; regularly engage with external partners on debit
+ Develop thorough documentation and operationally sustainable processes to ensure consistent results
+ Negotiate complex contracts with partners and customers
+ Create and expand relationships with key external debit partners
+ Develop technical proficiency and requisite fluency with network capabilities, including connectivity, specifications, and processes
+ Collaborate broadly, sharing roadmap and interoperability considerations, and thought-leadership regarding U.S. debit norms
+ Build strong positive relationships within Amex, including network, issuing, legal, pricing, policy, technology, and relationship management teams
+ Maintain deep and current knowledge about the payment services industry, debit and U.S. market trends, new and existing technologies, products, and services
**Minimum Qualifications:**
+ Minimum 3 years' experience in the processing and acquiring of U.S. debit cards with processor, debit network, or acquirer
+ Sound technical aptitude, analytical, and problem-solving skills
+ Demonstrated ability to guide, contribute to, and execute on strategies to deliver outcomes aligned to business goals in matrixed organizations
+ Experience negotiating complex contracts with partners and/or customers
+ Proven ability to build, maintain, and leverage strong relationships with internal and external stakeholders, including industry partners
+ Track record of leading through change, challenging the status quo, and leading and producing results with or without authority
+ Excellent communication and interpersonal skills with the ability to articulate and illustrate complex issues in a simple, non-technical manner
+ Strong work ethic and organizational skills, with high level of intellectual curiosity, initiative, drive, and attention to detail
+ Potential travel required within U.S. (~10%)
+ Bachelor's degree or equivalent industry experience required.
**Preferred Qualifications:**
+ Expansive and active network across payments industry.
**Qualifications**
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
**Job:** Network
**Primary Location:** United States
**Other Locations:** US-Arizona-Phoenix, US-New York-New York
**Schedule** Full-time
**Req ID:** 25021234