Senior Manager, Risk Management
Program manager job in Westborough, MA
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
Competitive Wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!
Position Summary:
This position will provide the primary support to the Director, Global Risk Management and will have indirect support from an Insurance and Claims Specialist. Duties include, but are not limited to, management of the insurance renewal process and certificate of insurance program. The position requires review of insurance terms and conditions of vendor contracts. The position will be asked to assist the Director in other areas such as business continuity and enterprise risk management as applicable.
Responsibilities:
Work closely with the company's insurance broker(s) and company personnel to collect and submit underwriting data for all property and casualty lines of business
Manage the company's third-party certificate of insurance compliance program
Work with the Director to create standard insurance terms and conditions for vendor contracts and leases
Review and comment on the insurance terms and conditions of vendor contracts and leases
Work with Director on claims management and loss control strategies
Assist Director in preparing parts of the Risk Management Department budget
Provide summary reports to Director
Must be able to perform the essential functions of this position with or without reasonable accommodation
Working Relationships:
Able to collaborate cross-functionally with other teams in the company (E.g.., Legal, Safety, HR)
Minimum Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Preferred Education: Bachelor's degree in risk management & insurance, finance, accounting, or business administration
Minimum Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Preferred Experience: 8-12 years in the risk management or insurance field working in a corporate risk department or as an insurance broker or consultant handling large accounts
Licenses/Certifications: CPCU, ARM or CRM preferred
Soft Skills/Competencies:
Excellent oral and written communication skills
Strategic thinker
Ability to foster teamwork and build collaborative relationships
Strong interpersonal skills
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to work collaboratively with outside consultants and partners
Able to drive outside consultants and partners to meet deliverable deadlines
Travel: Limited travel required (5%)
Hours & Conditions: Typically, Monday to Friday, 8+ hour days in an office setting, may be able to work 1 day from home with manager's approval.
Physical Requirements: Minimal physical effort required, sitting / standing at computer for long periods of time. Ability to maneuver and lift up to 10 lbs.
At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.
Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
Senior Director, SOX Project Management Office
Program manager job in Burlington, MA
Senior Director, SOX PMO (Global Lead)
Company: Large Multinational Consumer Products/Manufacturing Company (Origin: Netherlands)
Status: Preparing for U.S. IPO
Shape The Future Of Global Coffee Company
Are you ready to lead a world-class SOX compliance program at the center of a major acquisition and transformation? As Keurig Dr Pepper prepares to acquire JDE Peet's, a publicly traded European multinational (non-SOX compliant), and merge it with our Keurig business, we're seeking a visionary Senior Director to lead our Sarbanes-Oxley (SOX) Program Management Office (PMO). This high-impact role will be pivotal as we separate into two independent, U.S.-listed, publicly traded companies: a Global Coffee Company and a Beverage Company.
Responsibilities:
Design and Execute Global SOX Strategy: Build and deliver a comprehensive SOX compliance roadmap for IPO readiness and beyond. Own the project plan for SOX 302 and 404 compliance, ensuring effective, efficient, and timely execution worldwide.
Lead Internal Controls: Oversee the design, documentation, and testing of internal controls over financial reporting (ICFR) across all major business units for the future Global Coffee Company. Be the subject matter expert guiding process owners and continuously enhancing our control environment.
Drive Risk Assessment & Remediation: Lead enterprise-wide risk assessments, identify control gaps, and collaborate with management to drive timely remediation.
Collaborate Across Functions: Partner with Finance, Accounting, IT, Operations, and more to embed strong controls into new and existing systems and processes. Foster a culture of compliance and partnership.
Engage with Audit Committee & External Auditors: Serve as the primary liaison for SOX and internal controls matters for the future Global Coffee Company. Prepare updates for senior executives and the Board and maximize efficiency in audit processes.
Build and Mentor Teams: Develop a high-performance SOX compliance team, instilling best practices and leveraging modern audit tools and data analytics.
Champion Continuous Improvement: Stay ahead of regulatory changes and best practices. Seek opportunities to automate and streamline controls, testing, and provide strategic input during major initiatives.
This is a rare opportunity to leave your mark by building a world-class SOX and internal audit function from the ground up. You'll help shape the financial governance of a dynamic, global organization as it enters the public markets, instilling investor confidence and driving long-term success.
If you're a proven leader in audit and compliance, ready to make a significant impact, we encourage you to apply and join us in shaping a foundation of integrity, transparency, and excellence.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Total Rewards:
Salary Range: $183,500 - $242,000
Actual placement within the compensation range may vary depending on experience, skills, and other factors
Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
Annual bonus based on performance and eligibility
Requirements:
Education & Certifications: Bachelor's in Accounting, Finance, or related field. CPA and/or CIA required; MBA or Master's a plus.
Experience: 10+ years in external/internal audit, with 5+ years in SOX or audit leadership. Big Four or equivalent audit consulting experience required. Proven track record in SOX 302 and 404 program design and implementation.
Technical Expertise: Deep knowledge of SOX (Sections 302 & 404), COSO, PCAOB standards, and US GAAP. Skilled in evaluating business processes and IT general controls.
Leadership & Communication: Exceptional ability to lead and influence cross-functional teams at all levels and communicate complex issues clearly. Experience presenting to Audit Committees or executive boards.
Team Building: Demonstrated success in building highly engaged, collaborative teams and fostering a culture of continuous improvement.
Language: Fluency in English (written and spoken) required.
Preferred: Experience in consumer products/manufacturing, IPO readiness, global operations, and additional certifications (e.g., CISA, CFE, etc.). Familiarity with GRC tools and data analytics in auditing is a plus.
Company Overview:
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
Engagement Manager
Program manager job in Boston, MA
Job Title
Manager - Strategy & Analytics
Cartesian is a specialist consulting firm with over 35 years of experience serving the global telecommunications, media, and technology (TMT) sectors. We partner with clients worldwide to design and implement practical strategies, data-driven transformations, and technology solutions that drive growth and operational efficiency. Our expertise spans analytics, strategy, technical services, content security, and management consulting.
Our Strategy & Analytics team partners with companies and investors in the technology, media, and telecommunications (TMT) sector to uncover opportunities and drive performance. We combine strategic thinking, deep data insights, and technical expertise to tackle critical challenges across our clients' organizations. Our work spans branding and marketing strategy, sales optimization, operational efficiency, policy and regulatory analysis, financial modeling, data science, and more. We're a team of smart, curious, and collaborative individuals from diverse backgrounds, united by a shared passion for solving complex, ambiguous problems in an ever-evolving world.
Role Overview
We are seeking a Manager to join our talented team! As a Manager at Cartesian, you will be responsible for leading engagements that drive value and growth for our clients. We're looking for candidates who are highly motivated, entrepreneurial and intellectually curious. You will lead end-to-end engagements with team of 2-5 consultants, and you will be responsible for client management, workstream definition and oversight, analysis structuring, research planning/execution, strategy definition, as well as creating deliverables for internal and external clients - All in a in a fast-paced, collaborative environment!
What You'll Bring
5-8 years of relevant consulting experience, with at least 1-2 years successfully overseeing impactful engagements with strategy/analytics themes
A strong interest in the communications, media, and technology sectors
A proven track record of navigating complex/ambiguous problems to develop thoughtful/innovative solutions that are aligned with client objectives
A passion for working with large datasets to inform recommendations
An ability to break down complicated ideas, processes, and data into intuitive visual frameworks
Strong written, verbal, and presentation skills, and a natural ability to build and tell compelling executive narratives, while maintaining a strong command of the underlying detail
A self-starter drive to proactively set priorities and execute them in a fast-paced entrepreneurial environment
Demonstrated success managing and mentoring consultants/analysts
Experience overseeing teams that use a range of data tools/languages to conduct/automate analysis and derive insights (e.g., Alteryx, SQL, QGIS, Python, R, Tableau, Qlik, etc.)
MBA preferred, but not required
Additional Skills We Value
Corporate strategy development
Business case development and financial analysis
Market/competitive analysis and opportunity prioritization
Sales and marketing optimization
Product and customer analytics
Qualitative/quantitative primary market research
Machine learning, predictive modeling, and geospatial analytics
Communications networks, including technology, design, and engineering
Data process design and automation
What We Offer
- Competitive compensation and performance-based bonuses
- Learning & development programs and mentorship
- Exposure to high-impact projects
- Volunteer events that support giving back to our local communities
- Weekly company-sponsored team social
- Annual summer party, holiday party, and other fun events
Employment Type
Full-time | Hybrid | Boston, MA
This position has low travel requirements for most engagements; however, this can vary depending on client needs.
Compensation
The expected salary range for this position is $155,000-210,000 USD annually, depending on experience, and skills. In addition to base salary, employees are eligible for a performance-based bonus and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and professional development opportunities.
Cartesian is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and do not tolerate discrimination or harassment of any kind. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, pregnancy, or any other characteristic protected by applicable federal, state, or local law.
Program Manager III
Program manager job in Bedford, MA
Veteran-Owned Firm Seeking a Program Manager III for an Onsite Assignment at Hanscom Air Force Base (AFB) in Bedford, MA
My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC. We specialize in Technical and Cleared Recruiting for the Department of Defense (DoD), the Intelligence Community (IC), and other advanced defense agencies.
At HRUCKUS, we support fellow Veteran-Owned businesses by helping them recruit for positions across organizations such as the VA, SBA, HHS, DARPA, and other leading-edge R&D-focused defense agencies.
We seek to fill a Program Manager III position at Hanscom Air Force Base (AFB) in Bedford, MA.
The ideal candidate will have an active Top Secret Security Clearance and over 10 years of program management experience, with 15 years specifically working within a Department of Defense (DoD) setting. Additionally, the candidate should have extensive experience managing programs under the DoD 5000 acquisition framework.
If you're interested, I'll gladly provide more details about the role and discuss your qualifications further.
Thanks,
Stephen M Hrutka
Principal Consultant
HRUCKUS LLC
Executive Summary: HRUCKUS is seeking a Program Manager III with Top Secret Clearance for a role at Hanscom Air Force Base (AFB) in Bedford, MA.
Job Description: We are seeking a Senior Program Manager to provide support to the Air Force Life Cycle Management Center (AFLCMC/HBD), Theater Battle Control Division. The Theater Battle Control Division manages efforts focused on developing, acquiring, fielding and sustaining programs that support worldwide communications, Battle Management, Command & Control, Intelligence, Surveillance & Reconnaissance (C2ISR), Tactical Air Control, Air/Ground Surveillance, Time Critical Targeting, Combat Identification, Radar Imagery, Integrated Air/Missile Defense, and Mobile/Fixed C2ISR Performance, Exploitation & Dissemination Facilities.
Responsibilities:
Drive cost and schedule efficiencies in acquisition and program management
Manage cloud-based systems for cost projections and performance tracking
Apply agile, CI/CD, DevSecOps, and DevOps methodologies
Ensure compliance with DoD acquisition policies (DoDI 5000.02 & 5000.75)
Conduct qualitative and quantitative analysis of acquisition programs
Develop and present acquisition documentation, briefings, and reports
Support Program Managers in executing acquisition strategies and maintaining program battle rhythm
Guide contract execution, assessing program health to meet cost, schedule, and performance goals
Assist in RFP development, including SOWs, SRDs, and CDRLs
Review acquisition documents for accuracy and consistency
Collaborate with government and contractors on acquisition execution
Provide strategic acquisition guidance and policy interpretation
Support risk management planning, including mitigation strategies
Develop statutory and regulatory acquisition reports
Utilize financial and acquisition systems (CCaR, IDECS, EDA) for funding management
Track contractor deliverables, schedules, and program integration
Monitor IT system interfaces and assist in contract communications
Stay updated on DoD acquisition reforms and Air Force policies
Ensure MPE systems align with operational testing and OFP requirements
Assess Engineering Change Proposals (ECPs) and contract modifications
Perform other duties as assigned
Required Qualifications:
Clearance: Active Top Secret Clearance
Education: Bachelor's degree in a relevant field (e.g., Engineering, Business, Management) required.
Minimum 10+ years of program management experience, with at least 15 years specifically working within a Department of Defense (DoD) setting.
Deep understanding and hands-on experience with DoD 5000 series acquisition processes, including milestone reviews, documentation requirements, and risk management.
Preferred Qualifications:
PMP (Project Management Professional) certification or equivalent.
Details:
Job Title: Program Manager III
Location: Hanscom AFB, MA
Clearance Requirement: Top Secret Clearance
Assignment Type: Full-time, Onsite
Salary Range: $130,000 - $145,000 per year
Certification: PMP Certification is highly desired
Network Implementation Manager
Program manager job in Boston, MA
Lead Engineer - Network & Security | Greater Boston (Hybrid, with client travel)
Up to $220,000 OTE
A top-tier IT services firm is hiring two Managing Consultants to lead and support delivery of enterprise-grade network and security projects across the Tri-State and New England regions.
You'll act as the hands-on technical lead; guiding engineers, engaging with clients, and ensuring best-in-class outcomes across Cisco, Palo Alto, and SD-WAN deployments.
What you'll be doing:
• Leading the delivery of complex network/security solutions across mid-enterprise and large-scale clients
• Supporting your engineering team technically across pre-sales, implementation & troubleshooting
• Acting as a technical SME and escalation point across high-impact client engagements
• Driving quality, best practices, and successful project delivery across hybrid/cloud environments
What we're looking for:
• 8+ years in network/security engineering (Cisco, Palo Alto, SD-WAN)
• Team or project leadership experience preferred
• Cloud networking (AWS, Azure, GCP), plus scripting skills (Python, EMM, etc.) a bonus
• Strong understanding of OSPF, BGP, TCP/IP, and security protocols
• Certifications like CCNP, PCNSE, Fortinet, or Aviatrix welcomed
This is a highly visible leadership role in a fast-paced services environment, perfect for someone who loves client impact, team mentorship, and technical excellence.
Interested in learning more? Reach out directly or drop me a message!
SAP Ariba SCC Program Manager with OCM
Program manager job in Boston, MA
Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking SAP Ariba SCC Program Manager with OCM for one of our client, Please share your resume with current location & full contact info
Role: SAP Ariba SCC Program Manager with OCM
Location: Boston, MA - Onsite
Type: Contract
We are looking for SAP Ariba SCC Program Manager - On-site for a contract role for Boston area.
Required Qualifications
Minimum 10+ years of hands-on experience in SAP OCM Ariba Supply Chain Collaboration as a program manager, with strong expertise in PO Collaboration.
Minimum 5+ years of experience in SAP S/4HANA-Ariba integration.
Skills:
Strong understanding of supply chain processes, procurement, and supplier collaboration.
Proven ability to manage large-scale SAP projects in complex environments.
Excellent communication, leadership, and stakeholder management skills.
Experience in vendor onboarding, system integrator (SI) coordination, and OCM execution.
Certifications (Preferred):
SAP Activate Methodology
PMP or equivalent project management certification
Thanks & Regards
Shireesha G | Talent Acquisition
Rootshell Enterprise Techologies Inc.
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Project Manager II - Customer Success, Implementations
Program manager job in Waltham, MA
Project Manager II - Customer Success, Implementations (Contract-to-Hire)
📍 Greater Boston Area | 100% Onsite (Cambridge & Waltham, MA)
🕒 Monday-Friday, 7:00 AM - 4:00 PM EST (Flexible 8-hour day)
💼 6-9 Month Contract | Potential to Convert
💲 $45-$50/hr. (W2) | Overtime Eligible
About the Opportunity
We are seeking a Project Manager II, Customer Success - Implementations to support operational, laboratory, and service implementation projects for a leading organization in the Greater Boston area. This role plays a critical part in delivering onsite customer service implementations, laboratory and production relocations, and operational transition initiatives.
The ideal candidate is detail-oriented, customer-focused, highly organized, and experienced in coordinating cross-functional project activities-particularly within laboratory, life sciences, or manufacturing environments.
Domestic travel may be required up to 75%, especially during major implementation periods.
Key Responsibilities:
Lead end-to-end project management of service implementations and lab/production relocation initiatives.
Build project plans, risk assessments, timelines, and readiness evaluations aligned with customer and internal goals.
Coordinate cross-functional teams including Lab Services, Operations, Supply Chain, EHS, IT, and Facilities.
Serve as the primary customer point of contact throughout the project lifecycle.
Manage project logistics such as equipment moves, lab setups, material transfers, and vendor alignment.
Prepare and maintain project documentation, including status updates, dashboards, budgets, closure reports, and summaries.
Ensure compliance with safety, regulatory, and quality requirements during relocations and implementations.
Assess risks, resolve issues, and ensure projects are delivered on time, within scope, and on budget.
Required Qualifications:
Bachelor's degree or equivalent; PMP certification a plus.
1-3 years of experience managing service delivery, implementation, or relocation projects (lab, life sciences, or manufacturing preferred).
Strong understanding of project scope definition, risk identification, resource planning, and project methodologies.
Demonstrated success working with cross-functional stakeholders and customers.
Experience with Smartsheet or other project management tools preferred.
Excellent communication, presentation, and customer relationship skills.
Strong operational and logistical aptitude.
Preferred Knowledge & Skills:
Familiarity with lab support operations, materials management, EHS, GxP, and supply chain logistics.
Proficiency in Microsoft Office and project documentation.
Ability to analyze timelines, stakeholder needs, and project risks.
Comfortable working in varied environments including labs, warehouses, and customer sites.
Able to adapt methodologies to evolving business needs.
Environmental & Physical Requirements:
Work may involve onsite evaluations, equipment validations, and occasional lifting/walking.
May require non-standard hours to meet project milestones.
Travel may be required during critical phases.
Cat Shelter Program Manager
Program manager job in Boston, MA
Are you interested in a full-time program manager opportunity that will impact the lives of homeless cats?
Gifford Cat Shelter - the first free-roam, no-kill shelter in the country - seeks a Shelter Program Manager to help oversee a variety of shelter programs, including volunteer orientation and coordination, adoptions, intakes, foster program coordination, and more. Working closely with the Shelter Director, this critical role is focused on operational and organizational excellence. All staff are expected to thrive on giving animals within their care the best possible care shelter resources permit, who will show compassion and understanding to every animal and person who comes their way, and who will perform tasks in an effective and efficient manner.
Major Responsibilities
Along with assisting in day-to-day shelter operations, Program Managers work closely with the shelter director to learn responsibilities for one or more specific programs of interest/ability, eventually partnering in leadership of said program(s).
Programs cover work areas such as adoptions, volunteer coordination, foster coordination, medical care and behavioral support, facilities maintenance, events, social media, marketing, fundraising, technology, intake coordination, and inventory management!; People with experience in these or similar activities are encouraged to apply!
Perform cat care duties such as preparing food, feeding and providing water, cleaning and disinfecting cat areas, washing litter boxes, tools, and dishes, sweeping and mopping floors, and washing debris from walls, beds, and any other areas.
Monitor healthy, sick, quarantined, and injured cats for unusual physical and behavioral conditions. Communicate concerns to the shelter manager and act upon feedback.
Medicate or assist in the medication of cats, as directed by the shelter's veterinarian or shelter manager.
Interface politely with people visiting the shelter.
Responsible for screening adoption applicants, matching cats to potential owners, and introducing cats to the public, while providing information regarding pet-owner responsibilities, spaying, neutering, vaccinations, and adoptions, and collecting donations and adoption fees.
Receive cats to be admitted for shelter care and properly identify and release animals to their owners, as directed by the shelter manager.
Complete various records and forms such as medical sheets, logs of controlled medication dispensed, task lists.
Restock supplies through the building, noting low inventory to management.
Work alongside and guide volunteer activities, providing tips and knowledge, as necessary.
Preferred Qualifications
Must have a passion for cats!
Prior experience working with healthy and sick animals (especially cats) is not required, but would be beneficial.
Experience with program management, project management, or similar professional experience.
Highly organized and detail-oriented with a take-charge attitude.
Gifford Cat Shelter is staffed 365 days a year; ability to work some mornings, evenings, weekends, and holidays preferred.
Must be able to lift, move, or carry cats or objects weighing up to 40 lbs.
Ability to use strong chemicals for disinfecting items and spaces throughout the shelter.
Strong customer service/client-facing skills.
The mission of Gifford Cat Shelter is to provide a haven for stray, abused, and unwanted cats until they are matched with their permanent loving homes. At Gifford, cats are free to roam and play. They nap in sunny windows, get plenty of exercise, and enjoy tons of love and attention while they wait for their forever homes. A no-kill shelter, Gifford believes that all cats should have a chance to live their lives free of pain and fear. No matter their story, every Gifford cat has a future to look forward to. And until they find their new homes, they'll spend their days in bright, open environments, getting all the love they need!
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Senior Customer Service Program Manager
Program manager job in Londonderry, NH
Salary: $80,000.00 - $ 90,000.00 per year
Summary: The Senior Manager of Customer Service (SMCS) & Airline Program Management plays a crucial role in ensuring customer satisfaction with contracted or ad hoc services performed at one of AeroRepair's nine production sites. The Senior Manager Customer Service oversees a customer service team and provides direct customer service support to a select client base. The SMCS ensures contracted program inventory and service levels are maintained, daily logistics management, invoicing oversight and customer communication. The Senior Manager of Customer Service & Airline Program Management is also responsible for assisting the customer service
Responsibilities:
· Responsible for the management of the customer service team, including supervision, coaching and mentoring, training and development and annual performance reviews.
· Supports client service team/assigned client base, to ensure daily pick-up/delivery schedules are maintained for our airline program management accounts to ensure minimum/maximin inventory levels are always maintained.
· Ensures client service team/assigned client base production requirements are communicated to Production Sites Leads daily.
· In conjunction with Director, assigns new customers to specific customer service team members and ensures customer specific requirements are fully established within AeroRepair various departments
· Oversee customer service team's daily invoicing activities.
· Develop/build strong working relationships with assigned customers and the points of contact personnel at our leading accounts.
· Resolve customer issues, escalations and complaints, involving Director as required.
· Supports client service team/assigned client based, conduct formal analysis for the Sales Team, on customer contract requirements and cost metrics ensuring client feedback is incorporated, to identify opportunities for improvement and recommend strategies to enhance customer experience.
· Develop and recommend customer service policies and procedures and once approved by management, ensure implementation and adoption is consistent by all customer service es team members and at all production sites.
· Attend/lead weekly meetings, team meetings, etc. to drive compliance with customer needs.
· Work collaboratively with other areas for the Company such as Production, Accounting, Sales, etc. to meet the financial goals of the Company.
· Act as the liaison between management and your team.
· Understand and follow all company standard practices and policies.
· Other duties as assigned.
Requirements:
· At least 5+ years of experience in customer service or related fields.
· A bachelor's degree in business, communications or related field is preferred.
· Must have managerial experience.
· A driven and self-motivated leader dedicated to enhancing customer experience.
· Well organized and detail oriented, with the ability to multitask and manage personnel in remote locations.
· Comfortable working in environments with deadlines and stringent performance requirements.
· IT experience in MS Office and ERP experience.
· Effective communicator.
· Able to work successfully with others.
· Other duties as assigned.
Benefits: AeroRepair provides an industry leading comprehensive suite of benefits including medical, dental, vision, short and long-term disability, life, paid time off, tuition reimbursement, and retirement savings with company match focused on providing financial stability and physical/emotional well-being throughout the employee's career.
About AeroRepair:
AeroRepair, Inc. is a rapidly growing FAA authorized aviation repair and overhaul service provider with ten locations throughout North America. Headquartered in Manchester, New Hampshire, AeroRepair was founded over 30 years ago and has become the largest independent wheel and brake repair and overhaul organization in the world. Today, AeroRepair employees are talented and experienced industry leaders committed to providing quality products and services and superior customer services. We offer a competitive salary, market leading benefits, and a culture of continuous improvement and career advancement in the growing Aircraft Maintenance Industry.
Onboarding & Implementation Manager (SaaS)
Program manager job in Boston, MA
DMGroup is hiring an Onboarding & Implementation Manager for its DMSchedules team. DMSchedules is a web-based scheduling application for Elementary Schools and Special Education. This position offers an opportunity to play a critical role fulfilling our firm's mission to improve public education by delivering solutions that improve the efficiency and effectiveness of schools through our DMSchedules platform (*********************
The Onboarding & Implementation Manager plays a key role in ensuring new districts and schools experience a smooth, successful launch of DMSchedules. You'll work directly with school and district leaders to guide them from contract signing through full implementation - configuring data, training users, and ensuring that every partner has the foundation they need for success.
This role bridges project management, training, and customer success, and is a great opportunity for someone who's detail-oriented, tech-savvy, and passionate about improving outcomes in K-12 education.
LOCATION
DMGroup's headquarters are located in Boston, MA. This role will be based out of DMGroup's headquarters in Boston, MA, with flexibility to work from home up to two days a week based on schedule and team needs.
WHAT YOU'LL DO
Lead new customer onboarding from kickoff to launch, ensuring timely, high-quality SaaS implementation.
Partner with district and school leaders to configure DMSchedules in alignment with their academic and operational goals.
Oversee system setup and data integrations, including managing automated feeds (e.g., Clever, SFTP, etc.), data processing technology, and verifying accurate data sync between district systems and DMSchedules.
Lead engaging training sessions - primarily virtual, with occasional on-site visits, to support successful onboarding and adoption of DMSchedules.
Collaborate cross-functionally with the Customer Success and Product teams to document common implementation challenges and improve workflows.
External customer project management - track project milestones and communicate progress proactively to internal and external stakeholders.
Identify opportunities to enhance the onboarding experience through improved tools, processes, or automation.
Maintain detailed records of onboarding progress and customer configurations in HubSpot, Monday.com, and DMSchedules.
WHAT SUCCESS IN THIS ROLE LOOKS LIKE
Schools are fully onboarded within expected timelines (2-6 weeks)
Clients feel confident using DMSchedules after their first training
Implementation processes are consistent, documented, and continuously improving
Hand-offs to Customer Success are smooth, with minimal rework or confusion
QUALIFICATIONS & EXPERIENCE
The ideal candidate should have/be able to:
Bachelor's degree preferred
3+ years of experience in customer onboarding, implementation, or project coordination (preferably in EdTech or SaaS)
Strong communication skills - able to explain complex ideas simply and build trust with educators
Comfort with technology, data, and learning new systems quickly
Strong organizational skills and ability to manage multiple concurrent projects
Familiarity with K-12 scheduling, student services, or district operations preferred
Experience with HubSpot, Zendesk, Monday.com or similar CRM/support platforms a plus
Experience with ETL, SQL, SFTP, and other interoperability and data processing technology. Familiarity with Clever is a plus.
ABOUT DMGROUP
For over 20 years, District Management Group (DMGroup) has been assisting the superintendents and CEOs of school districts and their leadership teams to dramatically improve public education for all students.
District Management Group provides school systems with superior strategic insights and tactical solutions to the most pressing challenges facing school system leaders today. In addition to direct consulting, we research and publish on best practices and develop technology solutions to help district leaders implement and sustain reform. Through our consulting, research and technology solutions, we are recognized as thought leaders in national conversations on education reform including the areas of strategic planning and resource allocation, human capital including pay for performance, special education and struggling students, and in stakeholder engagement.
We are an equal opportunity employer, and we encourage applications from all individuals regardless of age, gender, race, ethnicity, religion, sexual orientation or physical ability.
IT Project Manager - Microsoft 365 G3 to G5 Migration
Program manager job in Providence, RI
Role: IT Project Manager - Microsoft 365 G3 to G5 Migration
Job Type: Contract
Lead the end-to-end transformation from Microsoft 365 G3 to G5 for the State of Rhode Island. Drive planning, execution, and deployment of advanced security, compliance, and analytics features to meet government mandates while ensuring a smooth user transition.
Key Responsibilities:
• Project Management: Define scope, timelines, budgets; manage resources and vendors.
• Technical Oversight: Implement G5 features (Defender, ATP, encryption), compliance tools (eDiscovery, DLP), and new capabilities (Teams Phone, Power BI Pro).
• Stakeholder & Change Management: Conduct progress meetings, manage OCM, and coordinate training.
• Risk & Compliance: Perform risk assessments and ensure adherence to FedRAMP, CMMC, and audit requirements.
Required Experience & Skills:
• 15+ years in IT project management with complex migrations.
• Proven Microsoft 365/Office 365 migration experience; GCC knowledge preferred.
• Strong understanding of G3 vs G5 features and security.
• Proficiency in MS Project, Excel, Jira; excellent leadership and communication skills.
Preferred Certifications:
• PMP or PRINCE2
• Microsoft 365 (MS-100/101, MS-500)
• Agile/Scrum
Thanks
Rakesh Pathak | Senior Technical Recruiter
Phone: ************
*************************| ***************
**********************************************************
Technical Program Manager - Transit
Program manager job in Lawrence, MA
New York City Metropolitan Area (On-site) The Technical Program Manager shall provide leadership in systems and software engineering for large-scale Transit Programs, with a focus on Independent Verification and Validation (IV&V) of real-time, safety-critical train control and supporting systems.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
This role requires previous systems and software Architect experience to ensure that technology implementations across transit infrastructure projects meet the highest standards of safety, performance, reliability, and compliance.
The technical manager serves as a senior technical authority supporting program management, engineering consultants, and agency leadership-bridging the gap between systems design, integration, and strategic oversight. xevrcyc
The individual will also engage with the Board of the Transit Agency, preparing reports, presentations, and performance metrics to communicate project health, risks, and outcomes effectively.
Hardware Project Manager
Program manager job in Burlington, MA
Trident consulting is hiring a Hardware Project Manager for one of our clients in " Burlington MA - onsite. A global leader in business and technology services
Role: Hardware Project Manager
Type: Contract
Rate: $65 to $69/hr on w2
*******Pharmaceutical background is needed******
We seek a Project Manager that will work closely with our sales development team and customers to manage custom single-use hardware systems. The candidate must be well organized and have excellent communication skills. This position will involve developing quotations and will be responsible for initiating, managing, organizing, executing, and closing custom hardware projects. The candidate will be the primary interface with the sales and the customer.
Overall Responsibilities:
• Responsible for the creation/modification of P&IDs, specifications, technical exceptions, schedules and project cost based on the review and interpretation of customer's request for quote/proposal and user requirement documentation
• You will be the client's primary contact throughout the project
• Manage the project from project initiation to completion
• Manage schedules and costs by keeping spending within project limits and ensure EMD Millipore's quality standards are met
• Able to assess the impacts on cost and schedules due to requests for modifications made by clients and seek agreement to ensure such requests are properly met.
• Development factory release test
• Facilitate factory acceptance testing at our supplier's site
• You will primarily support US and LATAM sales team with potential support to EU and Asia sales teams
• Provide weekly project status reports as required
• Participate/support in root cause investigations and corrective action activities, if needed
Who You Are
• Minimum of a bachelor's degree in engineering, Prefer Mechanical or Electromechanical
• Minimum 5 years industry experience
• Work experience within the pharmaceutical industry preferred
• Project Management experience
• Knowledge in single-use systems - Mixers, Bins, & Bioreactors a plus
• Knowledge of cGMP FDA, GAMP, ASME-BPE, CE, and UL requirements / guidelines
• Experience in customer relationships
• Ability to work in a global / multicultural team environment
• Team player with the ability to unite a team around a project
• Strong verbal and written communication skills
• Strong computer skills with MS office applications including Word, PowerPoint, Excel; Projects, SharePoint, and AutoCad
• Travel required for FATs
Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Learn more: tridentconsultinginc.com.
Some of our recent awards include:
Trailblazer Women Award 2025 by Consulate General of India in San Francisco
Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe
Microsoft 365 Migrations Project Manager
Program manager job in Providence, RI
Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Solutions. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide.
We are looking for an Microsoft 365 Migrations Project Manager position at Providence, RI
The position details are as follows. If you are interested in applying for this requirement, please do respond with your updated resume and the details requested below.
Request you to make sure your updated Resume highlights all the below-mentioned required Skills & Experience.
Job Title: Microsoft 365 Migrations Project Manager
Duration: 12 Months+
Location: Providence, RI Hybrid - 3 days onsite/2 remote
Job Summary
The client is seeking a highly skilled and experienced IT Project Manager to lead a critical enterprise transformation from Microsoft 365 G3 to G5. This role will manage end-to-end planning, execution, and deployment of advanced Microsoft 365 G5 capabilities, with a strong focus on security, compliance, analytics, and regulatory alignment within a government environment.
The ideal candidate will ensure a seamless transition for all users, minimize operational disruption, and maximize the value of Microsoft 365 G5 features while meeting strict public-sector compliance and governance requirements.
Key Responsibilities
Project Planning & Execution
Develop and manage detailed project plans, schedules, timelines, and milestones for the G3 to G5 migration
Define project scope, goals, deliverables, and success metrics in collaboration with business and technical stakeholders
Coordinate internal IT teams and external vendors to ensure effective resource allocation and task ownership
Track progress, manage dependencies, and ensure delivery within scope, schedule, and budget
Technical Implementation Oversight
Oversee deployment and configuration of Microsoft 365 G5 security and productivity features, including:
Microsoft Defender for Office 365
Advanced Threat Protection (ATP)
Advanced Message Encryption
Manage implementation of advanced compliance capabilities such as:
Advanced eDiscovery with predictive coding
Data Loss Prevention (DLP) for Teams chats
Audit-ready reporting and retention policies
Coordinate rollout of enhanced services including:
Audio Conferencing
Microsoft Teams Phone System integration
Power BI Pro analytics and reporting
Stakeholder & Change Management
Conduct regular stakeholder meetings to report project status, risks, and key milestones
Lead organizational change management activities, including communication strategies and end-user training programs
Act as the primary liaison between business owners, IT teams, vendors, and executive stakeholders
Risk & Compliance Management
Perform risk assessments and develop mitigation strategies to address technical, operational, and compliance risks
Ensure project execution aligns with governance, audit, and regulatory requirements such as FedRAMP, CMMC Level 2/3, and ITAR (if applicable)
Maintain accurate project documentation and audit-ready deliverables
Required Skills & Experience
Experience
15+ years of experience as an IT Project Manager managing large-scale infrastructure or software deployment projects
Proven experience leading Microsoft 365 / Office 365 migrations or enterprise transformations
Prior experience in government or public-sector IT environments, preferably within Government Community Cloud (GCC)
Technical Knowledge
Strong understanding of Microsoft 365 architecture and the functional, security, and compliance differences between G3 and G5 licenses
Proficiency with project management tools such as Microsoft Project, Excel, and Jira
Soft Skills
Exceptional leadership, organizational, and analytical skills
Strong verbal and written communication skills with the ability to engage technical and non-technical stakeholders
Proven ability to manage complex, multi-stakeholder initiatives
Preferred Qualifications & Certifications
Project Management Professional (PMP) or PRINCE2 certification
Microsoft 365 certifications (e.g., MS-100/101, MS-500 Security Administrator)
Experience with Agile or Scrum methodologies
Mental Health Project Managaer
Program manager job in Providence, RI
his position will support state development and oversight for comprehensive children's behavioral health services delivered as part of the Certified Community Behavioral Health Clinic (CCBHC) model within Rhode Island. The project manager will help develop service standards, review staffing and service delivery, address challenges that arise with service delivery, and monitor outcomes data, funding and payment processes, while promoting innovative and effective partnerships that serve as the foundation for successful children's behavioral health services within the state.
Responsibilities
Assess the provision of comprehensive children's services by Certified Community Behavioral Health Clinics and identify strengths and gaps to promote CCBHC service delivery;
Develop child and family specific CCBHC standards and guidelines;
Perform quality improvement activities for the CCBHCs and identify necessary improvements;
Participate in statewide service delivery and decision-making discussions;
Partner to develop the state's behavioral health crisis response system;
As part of the team at the Department of Children, Youth & Families, work closely with each CCBHC and the state Department of Behavioral Healthcare, Developmental Disabilities & Hospitals (BHDDH) and the Executive Office of Health and Human Services (EOHHS), among other state departments.
Requirements
Experience planning or delivering mental health services is required.
Preferences
A masters degree in a clinical or social service-related field preferred.
Senior Program Manager
Program manager job in Boston, MA
At N-able, we're not just helping businesses be secure -we're redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We're a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that's got your back, you'll be surrounded by people who believe in what they do-and in you.
In this role, you'll need to love the details and be a pro at bringing order to chaos. The ideal candidate will have a strong background in project and program management, executive-level stakeholder engagement, and experience leading cross-functional strategic initiatives. This person must have a strong desire and proven ability to make things happen across various teams to get them done and surface problems as early as possible. This individual plays a critical and central role in the N-able product launch process, with responsibility for managing software delivery to go-to-market plans for new products and services. This is both a strategic and tactical role for an individual who is looking to manage day-to-day activities, as well as larger, long-term initiatives for multiple projects at a time.
Success in this role requires a solid foundation to understand the Data Protection, Security, and Remote Monitoring solutions we are deploying and a relentless drive to make things happen. You will act as a strategic thought partner and advisor to leadership and will work with many N-able teams: our Product and Engineering teams, and other Go-To-Market stakeholders to create and maintain detailed project tracking and drive roll-out plans.
What You'll Do:
Hybrid role that will sit in our Burlington, MA Collaboration Hub Tuesday through Thursday.
Manage the project delivery stream for an N-able product function, to ensure on time, quality, delivery from concept to market.
Develop and manage project plans, timelines, and deliverables across multiple workstreams and cross-functional teams.
Collaborate with Marketing, Sales, Engineering, Legal, Training and other teams related to the project.
Identify impediments and remove project barriers and blockers.
Ensure projects are completed holistically, using documentation, training, escalation paths, etc.
Develop and present executive-ready communications (including emails, documentation and presentations), by quantitative and qualitative insights.
Lead and facilitate meetings, status updates, and ensure clear documentation of project progress.
Act as a thoughtful partner to product area executive leadership to enhance the effectiveness of the team, allowing leaders to focus on high-level decision making while ensuring that operational details are managed efficiently.
Coordinate cross-team communication to ensure alignment on strategy, messaging, and seamless execution.
Apply your experience, knowledge and creativity to drive projects forward.
Lead program level business unit meetings.
What You'll Bring:
Minimum 10 years of project management experience preferably in a technology company.
Minimum 5 years of demonstrated project management experience working with product launch teams in go-to-market projects.
Experience in security, endpoint management, and data backup technologies a plus.
Highly driven self-starter, motivated, with excellent communication, organization skills and the ability to influence cross-functional teams and drive results.
Ability to effectively operate in a matrix environment in coordinating people and resources from multiple areas of the company.
Troubleshooting and creative problem-solving skills.
Excellent written and verbal communication skills.
Knowledge of project management tools, techniques, and processes.
Excellent communication and presentation skills, including experience collaborating with and presenting to senior leadership. Adept at conveying complex information in a clear and compelling manner.
Strategic thinking with a strong bias for action-you know how to connect the dots between executive priorities and on-the-ground execution.
Strong interpersonal skills; ability to communicate at all levels of the organization.
Ability to manage multiple projects simultaneously.
Demonstrated ability to structure and manage multitrack launch project plans, identifying and tracking all cross-functional workstreams.
This position has a starting base salary range of $115,000 to $132,900 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is also eligible for bonus.
What do we offer you?
Medical, dental and vision - for employee, partner, and children!
Generous PTO and observed holidays
2 Paid VoluNteer Days per year
Pension Plan with company-contribution
Employee Stock Purchase Program
Discounted gym access at several local facilities
FuN-raising opportunities as part of our giving program
N-ablite Learning - custom learning experience as part of our investment in you
The Way We Work - our hybrid working model based on trust and flexibility
At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice-to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.
Senior Program Manager
Program manager job in Boston, MA
Full Time - Epic/EHR Program Manager
HYBRID - BOSTON MA - LOCAL W2 CANDIDATES ONLY
*Executive Roadmap * Portfolio Management * Project Management * Governance
EPIC EXPERIENCE STRONGLY PREFERRED
Maintain long term project and program roadmaps
Own continuous improvement of tools & process (driver diagram, annual exec roadmap/goal alignment discussions)
Communicate information from executive roadmaps to leadership and stakeholders.
Track and monitor (Epic Focused) project progress, develop comprehensive business cases including ROI and strategic benefits
Conduct financial assessments of proposed projects, prepare program proposals, anticipated outcomes, and alignment with organizational objectives.
Synthesize large and complex data sets into executive-ready summaries, presentations, and visualizations
Provide monthly and annual reporting related to project portfolio progress for stakeholders
Engage with interdisciplinary teams to manage all things related to IT Governance
Mentor & Support EPIC Project Managers helping to grow and develop the team
Ensure EHR governance framework, documentation and tools are maintained, functional and effective
JOB REQUIREMENTS
Bachelor's Degree
Epic Certification or PMP (desired not required)
10 Years of professional experience
5+ Years of Program/Portfolio Management including strong Governance experience
Experience leading project management teams and working with executive sponsors
Knowledge and experience with Epic, Service Now and/or Planview are strongly desired
Project Manager
Program manager job in Lowell, MA
📌 Project Manager - Structural Steel
📍 Remote Lowell, Massachusetts - Must be located on the east coast
💰 Compensation: $90-135,000
🚀 Why This Role Matters
You'll oversee complex structural steel projects from kickoff to completion, coordinating engineering, fabrication, and field teams to ensure safe, high-quality, on-time delivery. Your organization and communication skills will keep clients informed, teams aligned, and projects profitable.
🎯 Key Responsibilities
Manage all phases of steel construction projects from contract to close-out
Serve as the primary contact for clients, consultants, and internal departments
Develop and maintain schedules, budgets, and change orders
Review drawings, submittals, and field progress for accuracy and compliance
Resolve technical and coordination issues quickly and effectively
Monitor performance to ensure quality, safety, and financial targets are met
✅ Ideal Candidate Profile
5+ years of experience managing structural steel or industrial construction projects
Strong understanding of drawings, specifications, and industry standards (AISC/AWS)
Excellent leadership, communication, and problem-solving skills
Proficient in Microsoft Project and related software
Bachelor's degree in Construction Management, Engineering, or related field preferred
📨 How to Apply
Submit your resume to ************************** or apply online.
Project Manager (DeltaV & OSIsoftPi)
Program manager job in Cambridge, MA
Job Title: Project Manager - Life Sciences
Employment Type: Full-Time
About the Role:
We are seeking an experienced Project Manager to lead and deliver complex projects within the life sciences sector. This role requires strong technical expertise and hands-on experience with DeltaV and OSIsoft PI systems, ensuring successful implementation and integration across manufacturing and automation environments.
Key Responsibilities
Manage end-to-end project lifecycle for automation and process control initiatives in life sciences.
Coordinate cross-functional teams including engineering, validation, and operations.
Develop and maintain project plans, timelines, budgets, and resource allocation.
Ensure compliance with regulatory standards (GMP, FDA, etc.).
Oversee implementation and optimization of DeltaV distributed control systems.
Manage data integration and analytics using OSIsoft PI for process monitoring and reporting.
Identify risks, develop mitigation strategies, and ensure timely project delivery.
Communicate project status and updates to stakeholders and leadership.
Required Qualifications
Bachelor's degree in Engineering, Life Sciences, or related field.
5+ years of project management experience in life sciences or pharmaceutical manufacturing.
Proven experience with DeltaV automation systems and OSIsoft PI data historian.
Strong understanding of process control, automation, and data analytics.
Excellent leadership, communication, and stakeholder management skills.
Familiarity with GMP and regulatory compliance requirements.
Preferred Qualifications
PMP or equivalent project management certification.
Experience with large-scale automation projects in biotech or pharmaceutical environments.
Knowledge of validation processes and documentation standards.
Why Join Us?
Work on cutting-edge projects in a world-class life sciences hub.
Collaborative team environment with opportunities for growth.
Competitive compensation and benefits package.
Exhibition Project Manager
Program manager job in Cambridge, MA
MIT School of Architecture and Planning
The Exhibition Project Manager will project manage all aspects of an exhibition project across multiple spaces in the newly adapted Metropolitan Storage Warehouse. This role focuses on coordination, scheduling, logistics, and installation support in close collaboration with the curator, exhibition designer, SA+P Communications Office, and other internal partners. The position does not involve curatorial or design decision-making but ensures that approved plans are executed accurately and on schedule. This is a part-time position that requires consistent weekly availability and on-site presence during installation.
Responsibilities
Convene, schedule, and lead planning meetings; set agendas; follow up on action items; and ensure coordination across team members and internal departments.
Liaise with commissioned creators to ensure their projects remain on schedule and align with approved plans, scope, and budget. Keep the curator and exhibitions team apprised of any changes that may require review or approval.
In concert with the curator and exhibition designer, oversee the production, delivery, and quality control of exhibition graphics, furniture, and other design elements in keeping with approved designs. Coordinate with external partners, vendors, contractors, artists, or lenders for aspects such as fabrication, transportation, and installation.
Oversee the exhibition budget; track actuals vs. projected costs; flag budget overages; maintain organized financial documentation; and forecast project costs as more information becomes available. Collaborate with Financial Assistant to fulfill payments to vendors.
Liaise with the exhibition designer, providing timely and accurate information required for the creation of precise and comprehensive floorplans and design drawings.
In concert with the exhibition designer (and, as needed, commissioned creators), develop a detailed installation plan and support the exhibition designer in assembling an installation team of preparators and technicians. Communicate installation schedule to commissioned creators.
Serve as the on-site liaison for the exhibition designer and preparators during installation. Monitor installation progress and respond to issues or complications as they arise; troubleshoot problems and coordinate with conservation, safety, and facilities departments as needed.
Support communications coordination for the exhibition by providing the SA+P Communications Office with timely and accurate information, including installation milestones, project descriptions, credits, schedules, and creator details needed for public-facing materials. Review information for accuracy prior to dissemination.
As needed, support the curator with logistics and planning for future programs, presentations, or related project activities.
Reporting
Reports to the School's Director of Communications, with day-to-day direction from exhibition curator and exhibition designer.
This is a temporary appointment hired through MIT's designated staffing partner Next Source (MITemps), in accordance with Institute guidelines.
Requirements
Demonstrated experience in project managing complex exhibition, fabrication, or installation-based creative projects.
Strong organizational skills; ability to keep multiple workstreams aligned and well documented.
Experience coordinating with artists, designers, fabricators, or vendors.
Ability to track budgets and maintain clear financial documentation.
Excellent written and verbal communication skills, including the ability to relay accurate information to internal partners.
Availability to work fully on-site during installation (September 2026), with some flexibility in the preceding weeks and during peak periods as needed.
Experience working in environments with strict safety and facilities protocols. Knowledge of museum/gallery safety procedures and facilities coordination a plus.
Applications will be reviewed on a rolling basis. Early applications are encouraged as review will begin immediately. For priority consideration, submit a CV and a brief introductory letter by January 2, 2026 to **************.
MIT School of Architecture and Planning
Part-time, temporary / April 1-October 1, 2026 / 24 hours (3 days) weekly
$30-40 hourly depending on experience + $3,000 completion bonus