Receptionist jobs in Cabot, AR - 144 jobs

NOW HIRING for our February GeT Aboard Class! Kick off your career at ATG with a week designed to inspire, connect, and set you up for success. GeT Aboard is our signature onboarding experience-an energizing in-person summit where you'll meet the team, dive into our culture, and gain the tools to thrive. Location: North Little Rock, AR (Headquarters) Dates: February 16 - 20, 2026 Attendance is required-but we think you'll agree it feels more like a launch party than training. FRONT DESK RECEPTIONIST: ATG (Applied Technology Group) is the premier technology business partner for the Architectural, Engineering, and Construction (AEC) industry in North America. ATG strives to build strong relationships within the professional design community by offering complete software and hardware solutions, supported by a team of experienced technical specialists. With their deep industry knowledge, ATG delivers tailored services that meet the unique needs of AEC professionals, ensuring seamless integration and support across their technology platforms. JOB SUMMARY: The Front Desk Receptionist must be friendly, professional, and organized. The Receptionist will serve as the first point of contact for our organization, ensuring that all visitors, clients, and employees receive a positive and welcoming experience. This role is essential in maintaining the smooth operation of our company by managing a variety of administrative and clerical tasks. RESPONSIBILITIES: Greet and Welcome Guests: Provide a warm and professional welcome to all visitors and clients, ensuring they feel valued and directed appropriately. Answer and Direct Calls: Manage a multi-line phone system, answering calls promptly, directing them to the appropriate person or department, and taking messages when necessary. Schedule Appointments: Maintain and organize appointment calendars, coordinate meetings, and assist with scheduling requests. Handle Inquiries: Respond to general inquiries via phone, email, or in person, providing accurate and helpful information. Maintain Reception Area: Ensure the front desk, reception area, and break room remain clean, organized, and presentable at all times. Mail and Deliveries: Receive, sort, and distribute incoming mail and packages, as well as coordinate outgoing shipments. Administrative Support: Assist with data entry, filing, document preparation, and other clerical tasks as needed. Security Management: Monitor visitor access and issue visitor badges or passes when applicable. Other duties as assigned. QUALIFICATIONS: High school diploma or equivalent. Prior experience in a receptionist or front office role preferred. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office (Outlook, Teams, Word, Excel) and familiarity with office equipment (e.g., printers, copiers). Friendly and professional demeanor. Ability to handle confidential information with discretion. BENEFITS: Salaried Health, Dental and Vision Benefits Short-Term and Long-Term Disability Wellness Programs 3 weeks of PTO each year, paid holidays, and your birthday off 2 paid volunteer days each year 401k match up to 4% after 90 days of employment Great culture with frequent in-person events and gatherings At ATG, we believe that diversity drives innovation and strengthens our ability to meet the needs of the Architectural, Engineering, and Construction industry. We are committed to fostering an inclusive workplace where individuals of all backgrounds, experiences, and perspectives are valued and respected. We actively seek to create a team that reflects the diverse world we serve, and we encourage applicants from all walks of life to apply. Together, we strive to build an environment where everyone can thrive and contribute to our shared success. We are committed to providing equal employment opportunities to all qualified individuals, including those with disabilities. If you require reasonable accommodations during the application or interview process, or to perform the essential functions of this position, please contact our Human Resources department. We will work with you to provide appropriate accommodations to ensure an inclusive and accessible workplace. The position requires the ability to work a minimum of 40 hours per week, with additional hours as needed to meet deadlines and complete assignments. The candidate should be comfortable sitting or standing for prolonged periods and must be able to travel between office locations, including locations with stair access. Strong English communication skills-both verbal and written-are essential, along with the ability to comprehend and respond effectively to colleagues and clients. Visual and auditory capability, with or without corrective devices, is necessary to support interactions and project requirements. Additionally, the candidate should be able to lift and carry office items weighing up to 30 pounds as needed. We thank all applicants in advance for their interest. Applicants must be authorized to work in the U.S. without company sponsorship.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. As a Dental Clinic Receptionist at Leap Kids Dental, your primary goal is to deliver exceptional support to our patients while working closely with our dentists, dental assistants, and team leader. You play a key role in ensuring patient flow is smooth, efficient, and enjoyable from the moment they arrive. Key Responsibilities Schedule and confirm patient appointments. Manage and update dental health records. Maintain patient accounts and assist with billing inquiries. Verify insurance eligibility and benefits. Provide friendly, professional customer service to all patients. Support general office upkeep, including maintaining stock levels and ensuring a clean environment. Required Skills Excellent verbal and written communication skills. Strong organizational skills with exceptional attention to detail. Ability to multitask and manage time effectively. Receptive to feedback and constructive criticism. Skilled in conflict resolution and problem-solving; a strong team player. Qualifications High school diploma required. Two years of office or administrative experience preferred. Legible handwriting. Basic computer skills. What We're Looking For We seek someone who delivers outstanding customer service, is computer-savvy, and works independently while anticipating the needs of the team and doctor. A great candidate is respectful, kind, and genuinely enjoys helping others-patients and colleagues alike. If this sounds like you, we'd love to meet you. Total Rewards Support You Professionally Competitive pay Opportunities for career growth A motivated, supportive team that cares about each other, our mission, and our patients Support Your Health & Well-Being Flexible health and insurance options Employee Assistance Program Complimentary orthodontic treatment for you and your family Life Balance Paid time off Holiday pay Plan for the Future Industry-leading 401(k) with company match

Description: Receptionist I. Job Summary / Job Purpose Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic. II.Key Responsibilities Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answer phone calls and direct them appropriately. Schedule appointments according to office guideline. Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepare charts for patient appointments making sure all necessary information is complete. Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments. Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications. Perform other duties as assigned. III. EngageMED Core Expectations At EngageMED, we expect all our employees to live the values of Reverence, Integrity, Compassion and Excellence at work by: Honoring and caring for the dignity of all persons in mind, body, and spirit Ensuring the highest quality of care for those we serve Working together as a team to achieve our goals Improving continuously by listening, and asking for and responding to feedback Seeking new and better ways to meet the needs of those we serve Using our resources wisely Understanding how each of our roles contributes to the success of CHI. IV. Core Job Competencies Core EngageMED Behaviors: The following behaviors have been identified as critical to all staff roles at EngageMED: Teamwork Orientation: works cooperatively & collaboratively with others toward the accomplishment of shared goals. Service Orientation: desire to serve and focus ones efforts on discovering and meeting the needs of internal and external customers. Achieves Results: reflects a drive to achieve and outperform. Continuously looking for improvements. Accepts responsibility for actions and results. Learning and Growth: has a commitment to continuous professional and organizational learning Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect. Role-Specific Behaviors: these additional behaviors are necessary in the role: Knowledge of insurance authorization/billing requirements. Demonstrate strong customer service and communication skills. Organizational and time management skills. Proficient computer skills. Knowledge of clinic procedures and regulatory requirements. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment. Skills, Knowledge or Abilities critical to this role: Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public. Math Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages. V. Job Requirements / Qualifications a. Education / Accreditation / Licensure (required & preferred): High school diploma or equivalent required. b. Experience (required and preferred): 0 1 year healthcare experience preferred. VI. Disclaimers This job description reflects EngageMEDs assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons. Requirements:

Full-time Description Job Purpose: To handle all aspects of medical billing. Keeping a clean accounts receivable. Primary Focus: Regularly work Accounts Receivable (A/R) to ensure timely payments Manage past-due accounts monthly, documenting follow-up activity and payment arrangements. Work collection accounts weekly. Submit delinquent accounts to collections following internal policies and timelines Ensure statements are generated and uploaded to the clearing house weekly. Take billing calls from patients. Respond to billing questions and resolve concerns with clarity and professionalism. Work all denial claims from EOBs in a timely manner. Correct/re-submit denied claims. Communicate with insurance companies regarding outstanding or denied claims. Work claim rejections in a timely manner. Keeps work area clean and neat. Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; reporting when repairs are needed. Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations. Maintains patient confidence and protects operations by keeping patient care information confidential. Enhances health care practice reputation by accepting ownership for accomplishing new and different request; exploring opportunities to add value to job accomplishments. Conforms to all clinic policies outlined in the employee manual or received verbally from asupervisor. Provide professional customer service to internal and external customers. Works as team player. Greets patients and visitors in a friendly and helpful manner. Treats staff, physicians, and patients with respect. Performs any other task assigned Additional Duties as Needed: Process refunds when needed. Ensure all CPT/ICD codes and current fees are correct within the system and request changes if needed to the administrator. Post daily charges Post insurance and patient payments. Requirements Skills/Qualifications: Vast knowledge of medical billing and coding. Procedural Skills, Documentation Skills, Interpersonal Skills, Verbal Communication, Multi-tasking Skills, Planning, Dependability, Teamwork, Time Management, Customer Service Skills and being Detailed Oriented. Past Primary Care medical billing experience preferred.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Part time - Monday, Friday & Saturday *Must be willing to work every Monday, Friday, and most Saturdays * Holiday Pat Pay: $16/hr - $18/hr with lucrative BONUSES What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Benton Veterinary Hospital is a well-established, progressive, fast paced three doctor general small animal practice located in Benton, Arkansas. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, Urgent Care, High Speed Dentistry, Cryotherapy, In-House Diagnostics, Therapy Laser, Acupuncture, and more. To learn more about us click here. Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience preferred, general receptionist experience required * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: Pay: $14-18/hr depending on experience * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. * For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************ #SS2

Performs day to day scheduling of procedures including clerical duties when required. Must comply with Conway Regional Health System policies and procedures. Must maintain level of expertise as required by Conway Regional Health System Policy Schedule patients for procedures; assist with clerical functions Qualifications * High School diploma or equivalent * Successful completion of aggression management training prior to completion of orientation

Baptist Health Urgent Care is looking for experienced Medical Receptionists to join our team in Beebe, AR. The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff. KEY RESPONSIBILITIES: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned. • Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process • Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks • Check in and discharge patients, assist clinical staff and close the office at the end of each shift • Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets • Maintain a neat and clean work environment and professional appearance • Adhere to all relevant health and safety procedures WHAT'S THE SCHEDULE? Full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis. WHAT'S REQUIRED? • High school diploma or equivalent • Knowledge of basic computer software and the ability to learn electronic medical records • Prior experience in a medical office setting is preferred FULL-TIME BENEFITS INCLUDE: • Competitive Salary • Medical, Dental, and Vision Options • Retirement savings plans • Paid Time Off • and MORE! PRN BENEFITS INCLUDE: • Competitive Salary • 401K plan with company contribution • No-Cost Office Visits and generous discounts on some billable services ABOUT BAPTIST HEALTH URGENT CARE: Baptist Health Urgent Care, now with 23 locations in Arkansas, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands. Baptist Health Urgent Care's convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 8 a.m. to 4 p.m., and Sunday, 1 p.m. to 6 p.m. Additionally, all Baptist Health Urgent Care centers are Accredited Care Centers - a designation from the Urgent Care Association which recognizes the company's commitment to safety, quality, and scope of services.

Job DescriptionDescription: SUMMARY OF RESPONSIBILITIES The position of Receptionist is responsible for relaying incoming telephone calls and greeting visitors in a professional manner while performing various patient intake duties. Essential Functions: Consistently provides excellent patient service by maintaining the highest degree of courtesy, confidentiality, and professionalism, by, among other things, checking patients in timely and efficiently. Ensures that new patients complete paperwork, provide copies of relevant documents, complete Meaningful Use tasks, confirm appropriate pharmacy locations and address, and keep documents in an organized and secure manner. For follow-up visits, this position confirms demographic information and makes all necessary notations in the patient's file with respect to contact information, addresses, and insurance providers. Greets all patients with enthusiasm and a smile upon entry and exit from PTCOA/ISI. Operates and answer multi-line telephone system, takes accurate messages, and transfers telephone calls to appropriate individuals in an efficient manner. Collects patient co-pays or payments on outstanding balances. As such, this position is responsible for conducting a daily accounting and balance of the cash drawer, processing credit card payments, posting payments to patient records, and maintaining a spreadsheet of all payments received and used in reconciling payments. Notifies UDT Collector of patients needing to provide samples. Assists with patient scheduling and rescheduling. Performs pre-registration/registration processes for all scheduled visits, verifies eligibility, submits notifications. Handles a high volume of scheduled appointments without degradation of work quality. Verifies patient's demographics and accurately inputs this information into the Practice Management System, including documenting the accounts thoroughly. Verifies and understands insurance benefits, documents patient's responsibility based on copays/estimates at the time of service in a timely fashion prior to the patient being scheduled. Communicates with patients in a proactive, professional, and courteous fashion in order to attain any necessary information for appropriate account updates and benefits investigation. Communicates with administrative and clinical staff to resolve issues and/or patient concerns. Research coverage criteria with insurance companies, other third-party documentation, and compendiums to determine eligibility for services in a timely manner. Utilize multiple insurance healthcare websites and portals. Independently investigates, documents, and operationalizes payor-specific requirements for unique / specialized eligibility scenarios. Assists patients and guarantors with coordination of benefits as required. Attains referrals from third party payors as required and appropriately documents in system, in accordance with the standards and policies developed by the departments. Coordinates and Re-Schedules appointments as necessary Assists patients, team members, and visitors in a courteous and professional manner always in accordance with PTCOA. Acts as a backup and performs any duties performed by the other Patient Access Eligibility Specialists team members. Completes daily assignments/work lists. Updates insurance carriers for established patients. Facilitates and participates in gathering accurate patient billing information. Support the patient privacy/confidentiality policies and regulations under HIPAA for patients and their medical records. Enters patient, referrals, and correspondence/communication actions and other data in an information system. Daily work is accomplished with minimal direct supervision. Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient's financial obligations for services provided. Other responsibilities and projects assigned by management as needed. Demonstrate impeccable integrity in a professional and courteous manner at all times. Coordinates visits with sales representatives, meetings, and addresses any applicable questions that arise as to scheduling. Arrives at scheduled start times dependably and punctually. Prior to departure, and as available throughout the day, prepare for the next day by organizing the reception area, copying forms, and otherwise organizing the waiting area. Receives and sign for packages and delivers to the appropriate person promptly. Requirements: CORE COMPETENCIES AND CORPORATE DUTIES/ RESPONSIBILITIES Participate in continuing education/training activities including monthly online training. Assist patients, family members, and internal/external clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated. Identify yourself in a pleasant and positive manner. Take responsibility for helping the caller. Take directions and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless workflow. Demonstrate ability to handle emergency or crisis situations in a prompt, precise, and professional manner. Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns. Investigate and follow through on unusual orders or requests for service or information. Follow proper reporting procedures for actual or potential accidents and/or incidents so follow up and/or prevention can occur. Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service. Consistently evaluate work and determine if further steps are needed to meet client expectations. Take initiative to do to redo inadequate or incomplete work, even if it is not yours. Ensure compliance with regulatory standards. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the company (education, organizing, housekeeping, assisting others). Organize job functions and work area to be able to effectively complete varied assignments within established time frames. Consistently demonstrate ability to take the initiative to make decisions/choices without direct supervision. Adhere to administrative and departmental policies. Demonstrate regular attendance and timeliness. Do not incur excessive overtime. Remain conscientious in regard to personal hygiene. Demonstrate knowledge and understanding of all policies and procedures and ability to reference them from appropriate sources. Demonstrate adherence and support of company-wide service standards as evidenced by observation and feedback from patients, family members, and other clients. Must interact and exchange personnel, and outside agencies on a frequent basis while respecting the confidentiality of patient information. Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must be able to interpret a variety of instructions furnished in written, or oral form Excellent oral and written communication skills. Demonstrate a high attention to detail. Strong organization, filing, and time management skills. Basic computer literacy and typing. REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS The position requires a high school diploma or educational equivalent. Two (2) years of prior medical office experience is preferred. WORKING ENVIRONMENT AND PHYSICAL DEMANDS This is a full-time position. Days and hours of work are expected to include 7:00 a.m. to 5:00 p.m. (Monday through Thursday) or otherwise as assigned. Occasional overtime may be required. The position operates in a professional office environment and the incumbent, in the course of performing this position, spends time writing, typing, speaking, listening, driving, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, and reaching. The incumbent may operate any or all of the following standard office equipment including but not limited to multi-line telephone system, postage meter, facsimile machines, calculator, photocopy machine, computer/printer, and coffee maker. The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.

Full-time Description A receptionist focuses on client service and communication. He or she is the first and last contact with the hospital and key to creating first and lasting impressions. The receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, friendly attitude, and confidence to deal with stressful situations. Receptionists support veterinarians, technicians, veterinary assistants and in daily patient and client care. Reports to: Office Manager and Practice Owners Duties and Responsibilities Greet clients and pets by name in a friendly manner. Maintain appointment calendar Retrieve, update, and file patient medical records Keep reception desk, waiting room and exam rooms neat and clean Handling client emails and online requests Purge files according to practice-management policies Answer phones promptly and professionally, taking messages, scheduling appointment's, filling medications. Answer clients' questions about veterinary services and products and provide knowledgeable advice about wellness, prevention, and diseases Advise clients on proper nutrition, flea/tick/heartworm preventatives, pre-anesthetic testing, shampoos, home dental products, and other retail items Prepare consent forms, estimates/treatment plans and be able to discuss the hospital's financial policies with clients Explain invoices to show value for the care provided Echo doctors' recommendations when checking out clients Collect payment when services are rendered and schedule follow up appointments as needed Balance cash drawer at beginning and end of each day/shift Requirements Educational Requirements High school diploma or equivalent Job Experience Required 1 year experience as a receptionist in a professional office setting(required) 1 year veterinary experience (preferred) Skills Needed Ability to work in a fast-paced environment Computer literacy Understand or be willing to learn veterinary terminology Exceptional customer service skills Keep accurate medical records, clerical work Promote hospital products and services Support co-workers and provide assistance as needed Mathematical Skills Ability to calculate money and determine and repair discrepancies Physical Demands Must be able to sit or stand in a stationary position for 50% of the time Must be able to move or walk around the office and exam rooms Must be able to climb stairs Must be able to move or carry up to 50 lbs from one location in the hospital to another

Office Clerks are responsible for providing excellent service to customers utilizing any services in our Customer Service areas. Office clerks are responsible for handling wire transactions, bill pay transactions and for overseeing our front end operations. Office clerks are responsible for some bookkeeping and reporting tasks. Office Clerks work directly with the store management to ensure all front end operations are efficient and friendly for our customers. Benefits Available for F/T Hires: Medical Ins. Tele-Medicine Dental Ins. Vision Ins. Life Ins. 401(K) Employee Assistance Program Pet Ins. Earned Wage Access Paid Vacation Paid Sick Time

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Hilton Garden Inn Downtown Little Rock, AR. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Promptly respond to and resolve guest complaints Answer telephone promptly and properly being polite, courteous, and friendly Be friendly, thorough, accurate and efficient in taking reservations Be friendly, thorough, accurate and efficient in performing Check-ins Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner Assist guests with luggage upon their arrival to and departure from the hotel Use the guests' names Be knowledgeable and helpful about the local area, the hotel and hotel services Handle messages, wake-up calls, mail, and faxes properly Assist guests' with laundry/dry cleaning needs Know of incoming VIPs Follow all applicable Company Standard Operating Procedures. Perform other assignments as directed by the General Manger. Be an enthusiastic, helpful and positive member of the team Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Respond positively to new ideas Openly accept critical/developmental feedback Maintain effective communication through the use of meetings, log books and bulletins Be available to help other departments in emergency situations Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook. Safety and Security Skills Properly handle and account for keys Be knowledgeable of policies regarding emergency procedures and security concerns Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets Have full understanding of franchise honors program Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures: Verifies all information on reservations check-in; name, address, method of payment, etc. Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers Identifies and records special billing instructions and notifies accounting Completes shift closing accurately by getting appropriate approval signatures and authorization codes Adheres to hotel policies regarding the use of cash banks Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift Report potential sales contacts to the sales department protection of guests' room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Ability to spend extended lengths of time viewing a computer screen. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program

Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk with you regarding the next step in your career. Come join our team! Zantech is looking for a talented Administrative/General Clerk to contribute to the success of our upcoming Program Management Support project for an Onsite role based out of Little Rock, Arkansas. The Administrative/General Clerk will play a crucial role in providing Program and Administrative assistance to numerous operational, office and clerical duties in support of Law Enforcement Operations throughout the Southwest Region in the states of Texas, New Mexico, Oklahoma, Arkansas, and Louisiana. Responsibilities include, but will not be limited to: Provide executive and administrative support. Provides clerical, technical, and administrative support to the staffing program. Reviews pre-employment documentation for completeness and accuracy. Provides exceptional customer service by responding to inquiries concerning HR services, procedures, alternatives and requirements via telephone and email. Conducts HR Internet searches, prepares a variety of reports, enters data, and completes forms using a government computer and office automation software. Work with staff and client in a professional, tactful, diplomatic manner, with a positive attitude. Attend all mandatory training, in-services, company, and client meetings. Other duties and/or tasks as assigned on an as-needed basis. Must have ability to compile and organize reports and use conventional office equipment and associated supplies provided by the Government (desk, filing cabinets, telephone, facsimile, PC computer system, intercom system, photocopier, paper, pens, pencils, staples etc.). Required Experience or Knowledge of the following technologies/functions: High School Diploma or equivalent. Proficient with Microsoft Office Suite Strong written and verbal communication skills with attention to detail and proofreading abilities. English Language - Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Ability to meet planned and unplanned deadlines in a timely manner. Individuals shall meet a minimum of Business Casual in accordance with dress standards. Physical requirements are primarily sedentary, working while seated, however, individual(s) may periodically be required to bend, lift, and deposit documents, files, and small quantities of office supplies (paper, etc.) in the routine course of daily duties. Preferred Experience or Knowledge of the following technologies/functions: Resourcefulness and ability to function in a fast-paced environment. Professionalism and the ability to interact effectively with others. Required Education/Certifications: High School Diploma (or equivalent) REQUIRED Required Security Clearance: US Citizenship and the ability to obtain and maintain an active Public Trust or higher clearance, per contract requirements. “Outstanding Performance…Always!” Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other. We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers competitive compensation, strong benefits, and a vacation package, as well as a fast-paced and exciting work environment. Come join our team!

Benton Veterinary Hospital is a well-established, progressive, fast paced three doctor general small animal practice located in Benton, Arkansas. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, Urgent Care, High Speed Dentistry, Cryotherapy, In-House Diagnostics, Therapy Laser, Acupuncture, and more. To learn more about us click here. Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: Experienced Receptionist with a minimum of 1-year veterinary experience preferred, general receptionist experience required Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: Pay: $14-18/hr depending on experience Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************ #SS2

JOB GOAL: The School Secretary/ Substitute Coordinator is responsible for providing general clerical/administrative office support while serving as the primary coordinator for substitute coverage. TERMS OF EMPLOYMENT: Ten (10) month contract, (203 days) plus benefits package. NOTE: Precise placement within the salary range will be determined based on education and experience. The salary is based on an 8-hour workday. FLSA: Non-Exempt QUALIFICATIONS: High School Diploma required. Associate degree or 60 college hours preferred. Must have demonstrated competency in standard office administration programs such as Microsoft programs, including Word, Excel, PowerPoint, Access, and other microcomputer applications. Correct English usage, grammar, spelling, punctuation, vocabulary, and proofreading skills for composing business letters and reports are required. Work cooperatively with others. Interpersonal skills; using tack, patience, and courtesy. Maintain confidentiality and utilize discretion in all communications. Such alternatives and additions to the above qualifications may be deemed appropriate by the Superintendent. Such alternatives to the above qualifications as the Board may require. ESSENTIAL DUTIES & RESPONSIBILITIES: Little Rock School District assures Equal Employment Opportunities, and equal education opportunities for employees and students as federal and state laws require. The following statements of duties and responsibilities describe the general nature and level of work by individuals assigned to this position. These statements are not an exhaustive list of all duties and responsibilities required within this position. Substitute Coordination Coordinates and assign substitute teachers to ensure all classrooms are covered when teachers are absent. Maintains accurate records of teacher absences and substitute assignments. Communicates with substitutes regarding assignments, schedules, and campus procedures. Administrative & Student Support Assists the Child Nutrition Department with student information related to free and reduced lunch eligibilty. Works collaboratively with the After-School Coordinataor to support the TASC program. Assists Assistant Principals with parent mail-out, distibution of information, and textbook coordination. Coordinates and prepare senior packets for graduating students. Staff Support Maintains and monitors paperwork for teachers on long-term disability or extended leave (FMLA). Assists administrator with confidential personnel documentation as needed. Assists with preschool registration, including preparation of materials, scheduling and organization. Performs general office duties including but not limited to, answering multi line phones, messaging systems, making copies, greeting the public, typing, sortina nd handling incoming and outgoing mail. Performs other related duties as assigned by the Principal or Principal's designes. Mental Functions, Physical Requirements, and Working Conditions: While performing the duties of this job, the employee is regularly required to sit, stand, walk, go up and downstairs, operate foot and hand controls, use a telephone, and write. Occasionally the employee must lift and move up to twenty (20) or more pounds. In addition, this position requires accurately perceiving sound, near and far vision, depth perception, handling and working with educational materials and objects, and providing oral information. Must have the ability to work for the duration of the daily contracted time and be physically present and at assigned work, with only infrequent unexcused absences, during the contract year. Additional technical skills, knowledge, and abilities may be recommended by the immediate supervisor and approved by the Human Resources Director.

Monday - Friday 8:30am-5:00pm Pay is $17.00 an hour. + Checking patients in and out of EPIC, collecting copays and past due balances, verifying insurance, contacting authorization team for tests, managing schedule, rescheduled closed days, etc. Starting pay $17, more for experience. JOB DUTIES: 1) Answer phones 2) Appointment Scheduling · Updating schedule on a daily basis · Keep patients informed on referrals when scheduling appointments and appointment check-out · Notify Accounts Receivable Representatives of “No Insurance” or delinquent accounts · Review list of office patients for delinquent accounts to collect payment or talk to an accounts receivable representative · Mail out appointment reminders or call patients · Monitor Recalls 3) Check in & greet patients · Monitor and initiate co-pays, referrals, and delinquent accounts · Print charge tickets/review from scheduling · Enter new patient information · Verify patient information, patient insurance, and scan insurance cards (enlarge and date copy) · Take digital image of new patients for use in EMR · Enter referring physicians' information 4) Check Out Patients · Print fee tickets and send to billing department · Schedule new and follow up appointments · Collect co-pays/ Run Credit Cards · Post payments and maintain petty cash for co-pays/make receipt for all co-pays · Lab slips for lab patients 5) Misc. · Check mail daily and take stamped mail to mailbox · Retrieve medical records from inbox, write patient's account number on document, and place in appropriate box for scanning · Notify nurses of chart notes especially during busy times · Turn off TV/lights, make sure nightline is on/off, clean up and lock waiting room, and coordinate magazines · Drug Representatives - Schedule lunches, call to verify on a daily basis 6) Credentialing · Receiving documents (license, DEA, etc.) and enter/scanning into Symed · Fill out reappointment applications for insurance companies and hospitals (Gather information from hospitals) · Provide patient information to pharmacies and hospitals via telephone 7) REMINDERS: · Coordinate breaks and lunches with floaters · Desk is not to be left unattended · No food within view of the patients 8) Work schedule is to be approved by Office Coordinator 9) Other duties as assigned by leadership

Job Purpose: - The Front Desk Receptionist at KIDS ABA SERVICES is responsible for providing a welcoming and organized environment for all visitors and staff. This role is crucial in ensuring smooth operations by managing front desk activities, assisting with administrative tasks, and supporting staff needs. Key Responsibilities: - Greet parents and visitors warmly as they arrive at the front desk. - Assist staff with break coverage to ensure continuous service. - Ensure all visitors complete necessary documentation, such as HIPAA and BAA forms. - Run errands as necessary to support clinic operations. - Assist with schedule changes and updates to maintain accurate appointment records. - Keep the clinic organized and tidy to ensure a professional environment. - Perform other duties as assigned to support the clinic's needs. Qualifications Required Education: - High school diploma required Preferred Education: - Associates degree preferred Required Experience: - 2+ years of experience in a front desk or receptionist role - Experience in a healthcare or clinic setting is advantageous Required Skills and Abilities: - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) - Familiarity with Google Workspace (Docs, Sheets, Calendar) - Excellent communication and interpersonal skills - Strong organizational skills with attention to detail - Ability to multitask and manage time effectively - Customer service-oriented mindset - Ability to maintain confidentiality and handle sensitive information - Flexibility to run errands and adapt to schedule changes

Full-time Description Receptionist - Clinic I. Job Summary / Job Purpose Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic. II.Key Responsibilities Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answer phone calls and direct them appropriately. Schedule appointments according to office guideline. Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepare charts for patient appointments making sure all necessary information is complete. Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments. Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications. Perform other duties as assigned. III. EngageMED Core Expectations At EngageMED, we expect all our employees to live the values of Reverence, Integrity, Compassion and Excellence at work by: Honoring and caring for the dignity of all persons in mind, body, and spirit Ensuring the highest quality of care for those we serve Working together as a team to achieve our goals Improving continuously by listening, and asking for and responding to feedback Seeking new and better ways to meet the needs of those we serve Using our resources wisely Understanding how each of our roles contributes to the success of CHI. IV. Core Job Competencies Core EngageMED Behaviors: The following behaviors have been identified as critical to all staff roles at EngageMED: Teamwork Orientation: works cooperatively & collaboratively with others toward the accomplishment of shared goals. Service Orientation: desire to serve and focus ones efforts on discovering and meeting the needs of internal and external customers. Achieves Results: reflects a drive to achieve and outperform. Continuously looking for improvements. Accepts responsibility for actions and results. Learning and Growth: has a commitment to continuous professional and organizational learning Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect. Role-Specific Behaviors: these additional behaviors are necessary in the role: Knowledge of insurance authorization/billing requirements. Demonstrate strong customer service and communication skills. Organizational and time management skills. Proficient computer skills. Knowledge of clinic procedures and regulatory requirements. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment. Skills, Knowledge or Abilities critical to this role: Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public. Math Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages. V. Job Requirements / Qualifications a. Education / Accreditation / Licensure (required & preferred): High school diploma or equivalent required. b. Experience (required and preferred): 0 1 year healthcare experience preferred. VI. Disclaimers This job description reflects EngageMEDs assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons.

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. * We love all pets like our own * We're the future of the pet industry * We're here to improve lives * We drive outstanding results together * We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Purpose: The purpose of this position inherently involves providing excellent customer care to our Petco full-service Vetco Total Care hospital clients. The Concierge represents the mission and values to all customers and is typically the first and last person a client encounters when entering our hospital. The Concierge is responsible, like all team members, for fostering cohesion and motivation within the practice. All hospital partners are responsible for performing duties in a way that creates an environment in which: * The patient's needs always come first. * Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience. * Contentious issues are dealt with and resolved as they occur, or as soon as is possible. * exceptional teamwork and commitment to shared goals benefits the entire organization. Essential Job Functions The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation: * Assume primary responsibility for answering the practice phone and routing calls appropriately. * Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing on-line bookings. * Greet all visitors to the practice; greet clients and patients by name as they arrive for appointments and notify technical staff when they arrive. Monitor wait times and make accommodation as necessary during peak/busy times, or when medical staff is dealing with an emergency situation. * Participate in the training of new staff members and general dissemination of knowledge as required. * Ensure that the waiting area is consistently cleaned (including using special disinfectants in the case of the presence of suspected contagious disease) and well-stocked with appropriate materials. * Confirm all appointments by client's preferred communication method (phone, email, text) the prior day, and make necessary adjustments. * Possess basic understanding of practice logistical specifics in order to provide backup support to technical staff when rooms need to be loaded or patients need to be discharged and primary staff members are otherwise occupied. Other Duties and Responsibilities Perform additional duties as assigned Nature of Supervision In all activities related to the care and handling of patients and clients, the Hospital Concierge will take direct supervision from the Hospital Office Manager and Hospital Leader on Duty Planning and Problem Solving Like all team members, the Concierge plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients, and clients. The Concierge has the primary responsibility of consistently ensuring that the hospital workflow is optimized, which may require rescheduling appointments as well as maintaining an open line of communication with clients who are present in the practice and may need to wait longer than expected due to unforeseen circumstances (emergencies, etc.). The Concierge must ensure that the scheduled appointment duration is situation-appropriate (i.e. consider number of pets, sick/vs. well, etc.). This role is unique in the hospital in that the Concierge will often be the first or last person dealing with upset or even potentially unhappy clients. This role requires an individual who is compassionate yet adaptable and flexible, and capable of not only doing what it takes to make the client's and pet's experience in our hospital optimal but also ensuring that the medical staff can focus on delivering excellent care. At times when these goals may seem to be at odds, it is the job of the Concierge to formulate strategies that accomplish both. Impact This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that our client's first and last impressions of our facility and staff are optimal. Supervisory Responsibility This position has no immediate supervisory duties. Education/Experience * High school diploma is a requirement. * Must have at least 1 year's previous experience working in veterinary practice or a customer-facing role in another organization. * Must have excellent written and verbal communication skills. * Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations. * Must have exceptional telephone and computer skills. * Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change. * Preferred: Previous experience using a Practice Management System Competencies: Completed by Total Rewards Department Work Environment: Job duties are to be conducted in the Vetco Total Care full service veterinary hospital. This position may involve bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. 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