Veterinary Receptionist
Receptionist job in Dallas, GA
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyReceptionist
Receptionist job in Cumming, GA
Lou Sobh Kia/Honda is now hiring a PART-TIME Receptionist! We are looking for friendly, outgoing, and motivated individual to join our team.
The hours/ days will be:
The days during the week vary, plus the weekends.
Monday-Friday 3pm-8pm
Saturday - 8am -3pm and 3pm- 8pm
Sunday - 12pm-6pm
Responsibilities (include but are not limited to):
Respond to incoming phone calls and delegate as needed using the phone system
Greet incoming guests, and continue to provide world-class customer service to customers and employees alike
Assign customers to Sales Consultants as needed using computer software
Provide various administrative support as it pertains to the store
Qualifications
(Education, Experience, Certifications, Licenses):
Minimum high school diploma or GED equivalent required
Excellent communication and customer service skills
Bi-lingual is always a plus!
Strong computer & phone skills (Internet, MS Outlook)
Professional appearance and work ethic
Self-motivated, goal oriented, and ability to work within a fast paced environment
MUST be able to pass a background check and have a valid drivers license.
Apply via our ad or come into our dealership located at 1105 Buford Rd. Cumming, Ga 30041.
We look forward to meeting you!
Please do not apply if you CANNOT work the required hours.
We are an equal opportunity and drug free work environment.
Auto-ApplyWeekend Veterinary Receptionist
Receptionist job in Chattanooga, TN
Job DescriptionDescriptionAnimal Emergency & Specialty Center (AESC) in Chattanooga is seeking an experienced Veterinary Receptionist (WEEKEND ONLY) to join our dynamic, fast-paced, and compassionate team. As a leader in emergency and specialty veterinary care, we are looking for a dedicated individual to provide exceptional customer service while supporting the clinic's operational needs during our busy weekend shifts. This is an exciting opportunity for someone with prior experience in a veterinary practice, animal emergency care, or specialty veterinary setting who thrives in a high-volume environment and enjoys making a meaningful impact on both patients and their owners.
Location: 6393 Lee Hwy, Chattanooga, TN 37421
Hours: Friday - Sunday, 3:00 PM to 3:00 AM
Hourly Wage: $16.00 - $18.00 per hour (Based on experience)
Key ResponsibilitiesClient Relations & Communication:
Greet clients, answer calls, and provide a friendly, compassionate first impression to pet owners arriving for emergency or specialty care.
Gather accurate information about the patient's condition and history to ensure the care team is prepared for treatment.
Act as the liaison between the clients and the veterinary team, ensuring clear communication, empathy, and a high level of service.
Handle sensitive and urgent situations with professionalism and empathy, calming worried clients and providing updates as needed.
Appointment Management & Scheduling:
Efficiently schedule, confirm, and reschedule appointments for emergency visits and specialty consultations.
Ensure accurate data entry of patient information, including detailed medical history and presenting complaints.
Handle high call volumes, triage patient inquiries, and assist clients with emergency admissions or urgent care scheduling.
Patient Intake & Documentation:
Accurately document patient information and updates into the electronic medical record (EMR) system.
Process intake forms, consent forms, and financial documents for emergency and specialty services.
Assist clients with checking in and checking out, ensuring all necessary documentation is completed.
Financial Transactions:
Provide clients with accurate information on pricing, payment options, and financial policies for emergency or specialty services.
Process payments for services, including billing, invoicing, and payment collection, while maintaining confidentiality and accuracy.
Assist with managing outstanding invoices and follow-up on payment plans as needed.
Collaboration & Team Support:
Work closely with veterinarians, technicians, and other support staff to ensure smooth and efficient clinic operations, particularly in high-stress or urgent situations.
Stay informed about the daily schedule, patient flow, and staffing needs to support the clinical team effectively.
Ensure the clinic's front desk area is clean, organized, and stocked with necessary supplies.
Emergency & Specialty Procedures:
Maintain a calm and organized demeanor during emergency situations, assisting with the triage process and ensuring timely client check-ins.
Assist with preparing patient paperwork for specialty procedures, ensuring all records are up-to-date and readily accessible.
Skills, Knowledge & Expertise to be Successful
Experience:
Prior experience as a receptionist, preferably in a veterinary emergency, specialty practice, or high-volume veterinary hospital is strongly preferred.
Experience handling client concerns in stressful situations, including working with emergency cases.
Familiarity with veterinary terminology and procedures, or the ability to quickly learn.
Skills & Attributes:
Strong customer service skills and the ability to handle challenging or emotional situations with empathy and professionalism.
Ability to manage a high call volume, multitask efficiently, and maintain composure during busy or emergency situations.
Excellent communication skills, both verbal and written, with a focus on active listening and clear, concise explanations.
Basic computer proficiency and experience with veterinary practice management software (e.g., Avimark, Cornerstone, or IDEXX software).
Strong organizational skills and attention to detail, ensuring accurate documentation and efficient scheduling.
Ability to maintain a professional and calm demeanor during high-pressure situations.
Education & Certification:
High school diploma or equivalent required.
Veterinary receptionist certification or similar training is a plus, but not required.
Bilingual (English/Spanish) is a plus but not mandatory.
Experience in a 24-hour emergency clinic or specialty veterinary practice.
Familiarity with medical billing, insurance claims, and emergency protocols in veterinary medicine.
Interest in advancing knowledge of veterinary medicine and continuing education opportunities in the field.
What We Offer
Competitive Pay: $16.00 - $18.00 per hour, based on your experience and qualifications.
Benefits Package: including Medical, dental, and vision insurance and optional Disability and Life Insurance coverage.
Paid time off (PTO) to support a healthy work-life balance.
401(k) retirement plan with company matching for long-term financial security.
Employee assistance programs (EAP) to support mental health and wellness.
Continuing Education Opportunities to support your growth in veterinary medicine, including webinars, workshops, and other professional development resources.
Onboarding and Training:
Comprehensive onboarding process, including training on veterinary-specific software and protocols.
Continuous learning environment with support from a dedicated team of veterinary professionals.
Weekend Schedule:
A weekend-only position offering the opportunity for work-life balance during the week. Shifts are from Friday through Sunday from 3:00 PM to 3:00 AM.
Supportive Team Culture:
Join a team that values collaboration, professional growth, and creating a positive impact in the lives of pets and their owners.
Opportunity to contribute to the life-saving care and compassionate service provided at a highly respected specialty and emergency center.
Front Desk Receptionist
Receptionist job in Kennesaw, GA
AFC Urgent Care Kennesaw is seeking a friendly, reliable, and organized Front Desk Receptionist to join our fast-paced clinical team. This position is responsible for greeting patients, completing check-in and check-out, verifying insurance, collecting payments, answering phones, and providing exceptional customer service to ensure smooth patient flow throughout the clinic.
Responsibilities
Greet all patients with a warm, professional, and welcoming attitude.
Complete check-in/check-out processes accurately.
Verify insurance eligibility and collect required copays.
Schedule appointments and manage patient flow.
Answer incoming calls and provide information as needed.
Enter patient information into the EMR system.
Communicate with clinical staff to support daily operations.
Maintain a clean, organized front desk and waiting area.
Protect patient confidentiality and follow HIPAA guidelines.
Assist with administrative tasks as assigned.
Desired Experience
Experience in a healthcare or urgent care environment (preferred)
Basic knowledge of insurance verification is a plus
Strong communication and multitasking skills
Comfortable working in a fast-paced clinical setting
Front Desk Coordinator - Kennesaw, GA
Receptionist job in Kennesaw, GA
Our Mission "To improve the quality of life through routine and affordable Chiropractic care." Do you have a passion for health and wellness and love sales? We are looking to add an outgoing and passionate individual to our growing team! Here at The Joint Chiropractic, it is our goal to help our patients and our staff feel their best. Our most successful Wellness Coordinators are ones who believe in the necessity of self-care, pride themselves on their customer service abilities, and enjoy learning new things!
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* 'Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Day to day tasks include:
* Checking in New Patients and Existing Members
* Making and answering phone calls
* Keeping up with documentation and keeping patient files updated
* Pitching and Selling plans and packages
* General cleaning/upkeep of the clinic
* Setting up appointments for New Patient leads
* Reaching sales performance goals to grow the clinic
In addition to a family style work environment our Front Desk Coordinators will be able to take advantage of the following:
* Unlimited FREE chiropractic care
* Flexible Schedules
* Consistent feedback on performance
* Opportunity for growth
* Access to in depth training in sales and customer service!
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Life insurance
* Vision insurance
* Wellness program
Front Desk
Receptionist job in Marietta, GA
Hightop Health is the premier outpatient mental health group committed to setting the standard for what better mental health care looks like. Hightop's mission is to change lives with comprehensive, evidence-based, integrated mental health care, while creating an inspiring and innovative workplace culture that is both clinician-centric and patient outcome-driven. We believe everyone deserves access to mental health care that works-provided by top-tier clinicians who truly care-and treatment plans as unique as our patients, even for the most challenging of conditions. We're looking for a driven individual who is passionate about mental health to become our next Front Desk Associate!
Clinic Location: 1012 Coggins Pl, Marietta, GA 30060
Hours of Operation: Mon -Thur 8:00am to 5:00pm, Fri 8:00am to 4:00pm
Salary Range: $15.00-$18.00/hr
Health Insurance: Medical, dental, vision
Paid Time Off, Paid Holidays & 401K Plan
Responsibilities:
Greet and welcome patients and visitors in a friendly and professional manner
Answer phone calls and direct them to the appropriate department or individual
Schedule appointments for patients and manage the appointment calendar
Collect patient information and update electronic medical records
Verify insurance coverage and assist with insurance billing processes
Maintain a clean and organized front desk area
Provide excellent customer service to ensure patient satisfaction
Assist with administrative tasks such as filing, faxing, and scanning documents
Ideal Candidate:
Previous experience as front desk admin in a medical office
Experience working with Athena or a similar EHR preferred
Strong communication skills, both verbal and written
Ability to multitask and prioritize tasks in a fast-paced environment
Familiarity with phone systems and ability to handle high call volumes
Excellent organizational skills and attention to detail
Customer service-oriented mindset with a friendly and professional demeanor
Auto-ApplyVeterinary Receptionist
Receptionist job in Alpharetta, GA
Receptionist - Veterinary Front Desk
Salary: $18.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: Full-time, Monday- Friday 8:00-5:00
Milton Animal Hospital is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.
What to Expect
As you join our team, expect to be supported in your work and home life with:
All the benefits you deserve-medical, dental, vision, and retirement for full-time team members-plus an employee pet discount because we know your pets are family, too!
Paid time off. Catch your breath with paid holidays and PTO. Take the time you need to recharge.
401(k) with a generous company We invest in your future while you care for our pets today.
Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
Key Responsibilities:
Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.
Qualifications:
Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
Auto-ApplyMedical Front Desk Receptionist
Receptionist job in Marietta, GA
ABOUT OUR CLIENT:
Our client provides comprehensive and innovative eye care so their patients can live better lives. They have served the Atlanta community since 1971.
WHO YOU ARE:
Responsible for greeting customers, answering the phones, scheduling appointments, completing administrative processing and record keeping. Responsible for billing and managing patient accounts, timely filling of insurance claims and managing account receivables. Will be able to answer questions regarding advertising promotions, screen customers to determine what services will meet their needs, and demonstrate excellent customer service. The position supports the mission of the practice by demonstrating excellent customer care and incorporating customer retention calls and account management as needed.
Responsibilities:
Opens the office and ensures the front office is in order.
Maintains an attractive and welcoming office environment.
Promptly and professionally answers telephone calls. Routes calls appropriately and guides customers to the appropriate service.
Greets visitors and assists them as appropriate.
Retrieves phone messages and prioritizes return phone calls, providing appropriate clinical triage.
Assists walk in and phone patients with basic product information as needed relating to hearing aids, hearing aid services, and retails products available over the counter.
Explains financial requirements to the patients or responsible parties and collects copays as required.
Distributes and obtains appropriate forms, including new patent information, insurance information and HIPAA information for all customers.
Schedules all appointments.
Prepares client charts on a daily basis.
Manages filing of all charts electronically.
Manages patient referrals as needed.
Confirms hearing aids and earmolds are ready prior to client appointment.
Confirms next day appointments.
Tracks referral source for all customers.
Completes all patient check in procedures, including paperwork, scanning insurance information, obtaining primary care physician information and collecting any balance on account prior to patient's appointment.
Completes check out procedures including collecting any payments and scheduling follow up appointment.
Manages physician referrals and file documents with confirmation of receipt.
Perform insurance verifications to verify insurance coverage prior to patient appointment.
Promptly file insurance claims after appointments as need.
Manages outstanding insurance claims and payments.
Prepares statements for patients, collect and records payments.
Post charges in the accounting system and balances daily payments.
Document all interactions with patients appropriately in BluePrint solutions.
Assist with routine recalls and marketing tasks as assigned.
Other duties as assigned.
Demonstrated understanding of hearing impaired communication needs, including talking slowly, clearly and at elevated levels as needed for the patient to hear.
Ethics and compliance: Performs to ethical standards by following practice policies and procedures. Exhibits integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.
Operate equipment including BluePrint Office Management System, Insurance Clearinghouses, and standard office equipment including computers, fax machines, copiers, printers, scanners, telephones, etc.
Required Qualifications:
Required Qualifications: High school diploma required.
Preferred Qualifications: Associate's degree in administrative, accounting, sales or customer oriented field, or equivalent work experience preferred.
Excellent interpersonal skills that allow effective working relationships with a diverse customer, colleague, and vendor population. This includes listening, sales and problem solving skills.
Ability to work independently as well as in a team environment.
Medical Front Desk Receptionist
Receptionist job in Marietta, GA
Job Description
ABOUT OUR CLIENT:
Our client provides comprehensive and innovative eye care so their patients can live better lives. They have served the Atlanta community since 1971.
WHO YOU ARE:
Responsible for greeting customers, answering the phones, scheduling appointments, completing administrative processing and record keeping. Responsible for billing and managing patient accounts, timely filling of insurance claims and managing account receivables. Will be able to answer questions regarding advertising promotions, screen customers to determine what services will meet their needs, and demonstrate excellent customer service. The position supports the mission of the practice by demonstrating excellent customer care and incorporating customer retention calls and account management as needed.
Responsibilities:
Opens the office and ensures the front office is in order.
Maintains an attractive and welcoming office environment.
Promptly and professionally answers telephone calls. Routes calls appropriately and guides customers to the appropriate service.
Greets visitors and assists them as appropriate.
Retrieves phone messages and prioritizes return phone calls, providing appropriate clinical triage.
Assists walk in and phone patients with basic product information as needed relating to hearing aids, hearing aid services, and retails products available over the counter.
Explains financial requirements to the patients or responsible parties and collects copays as required.
Distributes and obtains appropriate forms, including new patent information, insurance information and HIPAA information for all customers.
Schedules all appointments.
Prepares client charts on a daily basis.
Manages filing of all charts electronically.
Manages patient referrals as needed.
Confirms hearing aids and earmolds are ready prior to client appointment.
Confirms next day appointments.
Tracks referral source for all customers.
Completes all patient check in procedures, including paperwork, scanning insurance information, obtaining primary care physician information and collecting any balance on account prior to patient's appointment.
Completes check out procedures including collecting any payments and scheduling follow up appointment.
Manages physician referrals and file documents with confirmation of receipt.
Perform insurance verifications to verify insurance coverage prior to patient appointment.
Promptly file insurance claims after appointments as need.
Manages outstanding insurance claims and payments.
Prepares statements for patients, collect and records payments.
Post charges in the accounting system and balances daily payments.
Document all interactions with patients appropriately in BluePrint solutions.
Assist with routine recalls and marketing tasks as assigned.
Other duties as assigned.
Demonstrated understanding of hearing impaired communication needs, including talking slowly, clearly and at elevated levels as needed for the patient to hear.
Ethics and compliance: Performs to ethical standards by following practice policies and procedures. Exhibits integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.
Operate equipment including BluePrint Office Management System, Insurance Clearinghouses, and standard office equipment including computers, fax machines, copiers, printers, scanners, telephones, etc.
Required Qualifications:
Required Qualifications: High school diploma required.
Preferred Qualifications: Associate's degree in administrative, accounting, sales or customer oriented field, or equivalent work experience preferred.
Excellent interpersonal skills that allow effective working relationships with a diverse customer, colleague, and vendor population. This includes listening, sales and problem solving skills.
Ability to work independently as well as in a team environment.
Front Desk Receptionist
Receptionist job in Alpharetta, GA
Do you have a passion for helping others and love putting a smile on people's faces? Then you're a great fit for the Receptionist position on our team!
You'll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly.
If you're looking for a role where you make a difference every day, start your application today.
PLEASE NOTE THIS JOB INVOLVES HEAVY PHONE WORK. PLEASE ONLY APPLY IF YOU ARE COMFORTABLE ANSWERING AND TALKING ON THE PHONE.
Requirements
Responsibilities
You should be friendly and professional on the telephone and in-person
Clients are dealing with massive stress and anxiety. You should be empathetic and help put them at ease
You should treat a caller or visitor to the firm at 4:30 pm on Friday with the same care and compassion as one on Monday morning at 9 am
Family Law is messy, and there is often no right or best answer. Even gathering the information can be difficult. You will need to be creative, organized, and efficient to do your job well
A penchant for accuracy and attention to detail is required
You are a representative of the firm and the first (possibly the only) interaction a visitor has with the staff in our office. Your ability to make a positive impression is a critical component of your job
Answer phone calls and emails and communicate relevant information to the appropriate parties
Make appointments for employees and ensure the calendar is current and correct
Complete other administrative duties as needed such as data entry, paperwork, photocopying, etc.
Assure incoming and outgoing mail is managed appropriately and handle deliveries
Qualifications
Must be energetic, happy, and willing to learn and adapt to new systems and procedures
Has experience answering telephone calls and troubleshooting stressful situations
Must be able to lift and carry up to 25 pounds
Must be neat, and presentable at all times as the first in-person contact with clients or potential clients
Has experience answering telephone calls and troubleshooting stressful situations
Must have graduated high school, received a G.E.D. or equivalent;
College Degree Preferred
1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred
Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
Has previous experience with word processing programs and basic computer skills
Benefits
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Auto-ApplyFront Desk/receptionist
Receptionist job in Alpharetta, GA
Job DescriptionBenefits:
Employee discounts
Opportunity for advancement
Benefits/Perks
Competitive Hourly Pay
Career Growth Opportunities
Fun and Energetic Environment
Discount on Products and Services
Job Summary
We are looking for a friendly, Energetic, welcoming receptionist/concierge to join our team!
As the Hair Salon Receptionist , you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the needs of customers throughout their salon visits and working closely with the stylists and doing different tasks as necessary. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet guests as they arrive at the salon
Answer phone calls and schedule appointments
Assist with maintaining a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
working closely with Stylist provide support when necessary
Qualifications
Two or more years of customer service experience is preferred
Previous experience as a receptionist is preferred
Excellent communication skills with a focus on customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Front Desk Receptionist
Receptionist job in Chattanooga, TN
Job DescriptionDescription:
Erlanger Express Care is seeking a friendly, compassionate, and organized Front Desk Receptionist to join our healthcare team in Chattanooga, TN. The Front Desk Office Administrator will be responsible for providing assistance to our patients and other visitors, maintaining organization in our office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families.
Requirements:
ESSENTIAL RESPONSIBILITIES:
· Greet patients, vendors, and other visitors to our medical center
· Answer patient questions and provide assistance when necessary
· Answer the telephone and redirect calls to the appropriate staff member, and respond to voicemails in a timely manner
· Utilize our medical office software to schedule new and follow-up appointments for our patients
· Register new patients and update necessary records
· Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately
· Process patient payments in office
· Maintain confidentiality of all patient records
· Ensure that the waiting room environment remains quiet, calm, and welcoming
· Uphold the positive reputation of our medical center by always treating visitors in a friendly, welcoming, and compassionate manner
REQUIREMENTS AND QUALIFICATIONS:
· High school diploma or equivalent
· Must be flexible with shifts and able to work Monday-Friday 7am-8pm and weekends
· 2+ years of experience working as an administrative assistant or in a relevant role
· Friendly and compassionate disposition
· Excellent organizational and time management skills
· Strong interpersonal communication skills
· Dedication to maintaining confidentiality of all patient records
· Any offer of employment is contingent upon the successful completion of a background check investigation and pre-employment drug test.
Benefits
Paid Time Off (PTO)
401(k)
Medical
Dental
Vision
Company paid Short Term Disability and Life Insurance
Voluntary Life
Experienced Veterinary Receptionist
Receptionist job in Cumming, GA
Job DescriptionDescriptionAt Barkfield Animal Hospital, we're not your average vet clinic-we're a modern, compassionate, and team-drivenanimal hospital that believes in breaking the mold of impersonal veterinary care. Our mission is to make veterinary visits feel like home for both pets and their humans. Located in the heart of Cumming, GA, our team dreams big, works hard, and supports one another-because together, we excel, grow, and have fun doing what we love.
We're proud to care for animals of all breeds and species and to welcome humans from all cultures, backgrounds, and beliefs. We create personalized care experiences and strive to exceed expectations-every visit, every time.
If you're an energetic, tech-savvy, animal-loving multitasker who thrives in a fast-paced, purpose-driven environment, keep reading. This might be your perfect fit.
What You'll Do
As a Veterinary Receptionist at Barkfield Animal Hospital, you are the first smile and voice our clients experience. You'll help ensure a smooth, warm, and professional flow for every client and patient visit:
Provide friendly, quality customer care with compassion and enthusiasm
Answer phones, schedule appointments, and collect patient histories
Process invoices and payments accurately
Greet clients and pets upon arrival and communicate patient needs to the medical team
Determine immunization and wellness status of incoming patients
Manage prescription, food, and product requests under veterinarian guidance
Accurately input data into our practice management software
Maintain a clean, organized, and positive front desk environment
Collaborate with the entire Barkfield team to deliver a next-level client experience
Note: This is not an exhaustive list of duties. We're a collaborative team, and responsibilities may evolve with time and need.
What We're Looking For
High school diploma or equivalent
Minimum 1 year of experience in a veterinary or medical reception role (preferred)
Strong multitasking and communication skills
Tech-comfortable with software, email, and digital communication
Team-oriented with a positive, can-do attitude
Compassionate toward pets and their people
Able to lift 30-50 lbs as needed
Availability for occasional weekend shifts
Why You'll Love It HereWe care deeply about our people. When you join Barkfield, you get more than a job-you get a career path, a supportive team, and a mission you'll be proud of.
Perks & Benefits:
Hourly wage starting at $15/hr based on relevant work experience.
Paid time off (PTO), closed all federal Holidays, including Holiday Pay
Medical, dental & vision insurance
Employee pet care discounts
Flexible scheduling
401(k) with company match
Career development, ongoing training & growth opportunities
A fun, welcoming, inclusive work environment where your voice matters
✨ Our Culture = Comfort, Compassion & ConnectionAt Barkfield, we believe veterinary care should be as much about the people as it is about their pets. Our team thrives on trust, kindness, and transparency. We work hard, laugh often, and show up for one another-and for our clients-in all the ways that count.
This is a place where you can be your authentic self, do work that matters, and grow both personally and professionally.
Part-Time Veterinary Receptionist
Receptionist job in Acworth, GA
Our hospital is seeking a Part-Time Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!
Ideal Candidate
* Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
* Energetic people-and-pet person with excellent work ethic and social and organizational skills
* Be compassionate/caring
* Willing to work flexible hours including weekends
* Can work individually, as well as on a team
* Self-starter personality that can complete daily tasks without the need for constant direction
Skills, Knowledge, & ExpertiseSkills, Knowledge, & ExpertiseBenefits
* 401k Match
* Discounted Veterinary Care
* Scrub allowance
* Hands-on and E-training
* Professional growth opportunities
Veterinary Receptionist
Receptionist job in Acworth, GA
Job DescriptionDescriptionOur hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!
Ideal Candidate
Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
Energetic people-and-pet person with excellent work ethic and social and organizational skills
Be compassionate/caring
Willing to work flexible hours including weekends
Can work individually, as well as on a team
Self-starter personality that can complete daily tasks without the need for constant direction
Skills, Knowledge, & Expertise
Prior Customer Service Experience
Must be able to lift 40 lbs.
Benefits
Health Care Plan (Medical, Dental & Vision Options)
401k Match
Generous paid time off (PTO)
Six (6) weeks of paid Parental Leave
One (1) Work/Life Balance day off
Short-term and long-term disability options
Supplemental insurance options
Discounted Veterinary Care
Scrub allowance
Hands-on and E-training
Professional growth opportunities
Tuition assistance for prospective Veterinary Technician Students
Veterinary Receptionist - Multiple Shifts Available
Receptionist job in Marietta, GA
Job DescriptionDescriptionDogwood Veterinary Specialty & Emergency is a state-of-the-art specialty and 24/7 emergency hospital in Marietta, GA. We provide advanced medical care in critical care, surgery, internal medicine, oncology, and diagnostic imaging, supported by a compassionate and highly skilled veterinary team.
We are seeking an experienced Veterinary Receptionist to join our client services department. This role is ideal for candidates with experience in veterinary medicine, human healthcare, medical office administration, or high-level customer service.
As a Veterinary Receptionist at Dogwood, you serve as the first point of contact for our clients-whether they are arriving for a scheduled specialty appointment or seeking urgent emergency care. Your professionalism, organization, and compassionate communication help create a seamless, supportive experience for pets and their families.
Applicants without relevant healthcare or veterinary client service experience cannot be considered.
Dogwood Veterinary Specialty & Emergency
1234 Powers Ferry Common SE | Marietta, GA 30067
We are actively hiring one team member for each shift and offer structured full-time schedules:
3×12-hour rotations or 4×10-hour shifts, depending on department needs and candidate preference.
6:00 AM - 4:00 PM
10:00 AM - 8:00 PM
10:30 AM - 8:30 PM
6:00 PM - 6:00 AM
7:00 PM - 7:00 AM
Flexibility to work weekends and holidays is required due to the 24/7 nature of emergency and specialty care.
Key ResponsibilitiesClient Service & Communication:
Greet clients and pets in a friendly, compassionate, and professional manner.
Answer phone calls, schedule appointments, and handle inquiries regarding services, treatment plans, and hospital policies.
Provide clear communication regarding patient care, wait times, and estimated costs of services.
Collect and record patient information, including medical history, treatment plans, and billing details.
Appointment Scheduling & Record Management:
Manage appointment bookings, including scheduling routine check-ups, emergency consultations, and follow-up visits.
Coordinate scheduling for specialty services, such as surgery, oncology treatments, or radiology appointments.
Ensure medical records are up-to-date and accurately entered into the hospital's electronic medical record (EMR) system.
Client Education & Support:
Educate clients on basic veterinary services, procedures, and hospital policies, including hospitalization, vaccinations, wellness exams, and emergency care.
Provide clients with post-appointment instructions and advice, including follow-up care for surgical procedures, chemotherapy, or other specialized treatments.
Direct clients to appropriate staff for further medical or technical questions.
Billing & Payment Processing:
Process payments for services, including invoices for diagnostics, treatments, and medications.
Provide clients with detailed billing information, ensuring they understand charges and available payment options.
Coordinate with the veterinary team to ensure accurate invoicing and assist with insurance claims when applicable.
Facility Management:
Keep the front desk area neat and organized, ensuring a welcoming environment for clients and their pets.
Maintain inventory of reception supplies, forms, and marketing materials.
Ensure smooth communication flow between clients, veterinarians, and technicians.
Emergency & After-Hours Support:
Manage emergency situations with urgency and compassion, directing clients to the appropriate care team and ensuring all necessary information is captured for urgent cases.
Handle calls during overnight and weekend shifts, ensuring continuity of care and providing clients with necessary instructions or referrals.
Skills, Knowledge & Expertise to be Successful
High School Diploma or GED equivalent (required).
Veterinary receptionist experience strongly preferred.
Background in healthcare, medical administration, or high-level customer service required.
Familiarity with veterinary terminology, patient care workflows, or animal handling is highly desirable.
Experience using EMR systems and veterinary software (Vetter, AVImark, eVetPractice, etc.) preferred.
Ability to multitask efficiently in a high-volume, fast-paced environment.
Excellent verbal and written communication skills.
Ability to remain calm, compassionate, and professional in emotionally charged or emergency situations.
Reliable, punctual, and able to work weekends and holidays as part of regular rotation.
Strong organizational skills with keen attention to detail.
Team-oriented, positive, and committed to supporting pets and their families.
What We OfferDogwood Veterinary Specialty & Emergency is committed to supporting the people who make our hospital exceptional. We offer a comprehensive, competitive benefits package designed for your well-being, career growth, and financial security.
Competitive hourly pay with opportunities for advancement
401(k) with employer match
Short-term and long-term disability coverage
Life and AD&D insurance (fully or partially employer paid)
Employee referral bonuses
Medical, dental, and vision insurance with multiple plan options
Paid Time Off (PTO) for rest, vacation, and personal needs
Employee Assistance Program (EAP) for mental health, financial guidance, legal support, and more
Flexible scheduling within shift type, including 3×12 or 4×10 structures
Hospital-supported wellness initiatives
Continuing education (CE) opportunities and support
Access to advanced training in veterinary specialty communication and emergency triage
Career advancement pathways in client services, leadership, or cross-training within specialty departments
Mentorship from experienced veterinary leaders
A positive, collaborative team environment
Work in a state-of-the-art specialty and emergency hospital
Employee pet discounts on eligible services and products
Team-building events, staff appreciation activities, and recognition programs
If you're a service-focused, healthcare-experienced professional looking to grow in a fast-paced, meaningful environment, we encourage you to apply. Join Dogwood Veterinary Specialty & Emergency and help us provide exceptional care to pets and families across Marietta, GA.
Front Office
Receptionist job in Cumming, GA
We have an exciting opportunity for a front office receptionist to join our medical team at our Cumming Office!
Benefits: Medical, dental, vision, short/long term disability, 401k, PTO, life insurance, critical illness, hospital indemnity, and holiday pay.
Monday-Friday, 8AM - 5PM, no nights or weekends
Duties may include but not limited to:
Patient check in/ check out
Scheduling patient appointments
Collecting patient information
Verifying insurance
Collection of patient payments
Requirements:
Dependable team player is a must.
Ability to work in a fast paced environment.
Maintaining a positive, friendly, and outgoing demeanor.
Must have prior experience in a medical office dealing with scheduling and insurance.
Some travel may sporadically be required between other HVC offices to cover for PTO and sick leave. Mileage is reimbursed when travelling between offices.
Heart and Vascular Care is a cardiology practice that places a priority on compassionate patient care and service. We strive to set a new bar for patient healthcare through a modern, friendly, and thoughtful approach.
Come be a part of our growing team. Apply and someone will be in touch!
Auto-ApplyVeterinary Receptionist
Receptionist job in Kennesaw, GA
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyWeekend Veterinary Receptionist (Part-Time)
Receptionist job in Chattanooga, TN
Job DescriptionDescriptionAnimal Emergency & Specialty Center (AESC) in Chattanooga is seeking an experienced Veterinary Receptionist (WEEKEND ONLY) to join our dynamic, fast-paced, and compassionate team. As a leader in emergency and specialty veterinary care, we are looking for a dedicated individual to provide exceptional customer service while supporting the clinic's operational needs during our busy weekend shifts. This is an exciting opportunity for someone with prior experience in a veterinary practice, animal emergency care, or specialty veterinary setting who thrives in a high-volume environment and enjoys making a meaningful impact on both patients and their owners.
Location: 6393 Lee Hwy, Chattanooga, TN 37421
Hours: Friday - Sundays, 7:00am to 3:00pm -
excellent opportunity to supplement income for your weekday commitments!
Hourly Wage: $16.00 - $18.00 per hour (Based on experience)
Key ResponsibilitiesClient Relations & Communication:
Greet clients, answer calls, and provide a friendly, compassionate first impression to pet owners arriving for emergency or specialty care.
Gather accurate information about the patient's condition and history to ensure the care team is prepared for treatment.
Act as the liaison between the clients and the veterinary team, ensuring clear communication, empathy, and a high level of service.
Handle sensitive and urgent situations with professionalism and empathy, calming worried clients and providing updates as needed.
Appointment Management & Scheduling:
Efficiently schedule, confirm, and reschedule appointments for emergency visits and specialty consultations.
Ensure accurate data entry of patient information, including detailed medical history and presenting complaints.
Handle high call volumes, triage patient inquiries, and assist clients with emergency admissions or urgent care scheduling.
Patient Intake & Documentation:
Accurately document patient information and updates into the electronic medical record (EMR) system.
Process intake forms, consent forms, and financial documents for emergency and specialty services.
Assist clients with checking in and checking out, ensuring all necessary documentation is completed.
Financial Transactions:
Provide clients with accurate information on pricing, payment options, and financial policies for emergency or specialty services.
Process payments for services, including billing, invoicing, and payment collection, while maintaining confidentiality and accuracy.
Assist with managing outstanding invoices and follow-up on payment plans as needed.
Collaboration & Team Support:
Work closely with veterinarians, technicians, and other support staff to ensure smooth and efficient clinic operations, particularly in high-stress or urgent situations.
Stay informed about the daily schedule, patient flow, and staffing needs to support the clinical team effectively.
Ensure the clinic's front desk area is clean, organized, and stocked with necessary supplies.
Emergency & Specialty Procedures:
Maintain a calm and organized demeanor during emergency situations, assisting with the triage process and ensuring timely client check-ins.
Assist with preparing patient paperwork for specialty procedures, ensuring all records are up-to-date and readily accessible.
Skills, Knowledge & Expertise to be Successful
Experience:
Prior experience as a receptionist, preferably in a veterinary emergency, specialty practice, or high-volume veterinary hospital is strongly preferred.
Experience handling client concerns in stressful situations, including working with emergency cases.
Familiarity with veterinary terminology and procedures, or the ability to quickly learn.
Skills & Attributes:
Strong customer service skills and the ability to handle challenging or emotional situations with empathy and professionalism.
Ability to manage a high call volume, multitask efficiently, and maintain composure during busy or emergency situations.
Excellent communication skills, both verbal and written, with a focus on active listening and clear, concise explanations.
Basic computer proficiency and experience with veterinary practice management software (e.g., Avimark, Cornerstone, or IDEXX software).
Strong organizational skills and attention to detail, ensuring accurate documentation and efficient scheduling.
Ability to maintain a professional and calm demeanor during high-pressure situations.
Education & Certification:
High school diploma or equivalent required.
Veterinary receptionist certification or similar training is a plus, but not required.
Bilingual (English/Spanish) is a plus but not mandatory.
Experience in a 24-hour emergency clinic or specialty veterinary practice.
Familiarity with medical billing, insurance claims, and emergency protocols in veterinary medicine.
Interest in advancing knowledge of veterinary medicine and continuing education opportunities in the field.
What We Offer
Competitive Pay: $16.00 - $18.00 per hour, based on your experience and qualifications.
Onboarding and Training:
Comprehensive onboarding process, including training on veterinary-specific software and protocols.
Continuous learning environment with support from a dedicated team of veterinary professionals.
Weekend Schedule:
Friday's, Saturday's, and Sunday's only from 7am - 3pm - NO OVERNIGHTS
Supportive Team Culture:
Join a team that values collaboration, professional growth, and creating a positive impact in the lives of pets and their owners.
Opportunity to contribute to the life-saving care and compassionate service provided at a highly respected specialty and emergency center.
Front Desk Receptionist
Receptionist job in Kennesaw, GA
AFC Urgent Care Kennesaw is seeking a friendly, reliable, and organized Front Desk Receptionist to join our fast-paced clinical team. This position is responsible for greeting patients, completing check-in and check-out, verifying insurance, collecting payments, answering phones, and providing exceptional customer service to ensure smooth patient flow throughout the clinic.
Responsibilities
* Greet all patients with a warm, professional, and welcoming attitude.
* Complete check-in/check-out processes accurately.
* Verify insurance eligibility and collect required copays.
* Schedule appointments and manage patient flow.
* Answer incoming calls and provide information as needed.
* Enter patient information into the EMR system.
* Communicate with clinical staff to support daily operations.
* Maintain a clean, organized front desk and waiting area.
* Protect patient confidentiality and follow HIPAA guidelines.
* Assist with administrative tasks as assigned.
Desired Experience
* Experience in a healthcare or urgent care environment (preferred)
* Basic knowledge of insurance verification is a plus
* Strong communication and multitasking skills
* Comfortable working in a fast-paced clinical setting
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.