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The differences between receptionist secretaries and service secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receptionist secretary and a service secretary. Additionally, a service secretary has an average salary of $30,948, which is higher than the $29,343 average annual salary of a receptionist secretary.
The top three skills for a receptionist secretary include patients, data entry and phone calls. The most important skills for a service secretary are patients, customer service, and data entry.
| Receptionist Secretary | Service Secretary | |
| Yearly salary | $29,343 | $30,948 |
| Hourly rate | $14.11 | $14.88 |
| Growth rate | - | -8% |
| Number of jobs | 61,892 | 25,307 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 37% | Bachelor's Degree, 30% |
| Average age | 42 | 50 |
| Years of experience | 2 | 2 |
A receptionist secretary is responsible for providing the best customer service, as well as attending to the needs of existing and potential clients. Duties of a receptionist secretary include managing customer's inquiries and forwarding important calls to the appropriate department, performing administrative and clerical tasks, escalating high-level of client's concerns to the management, keeping the reception area clean, monitoring office supplies and request stocks as needed, and maintaining an organized record of meetings and events. A receptionist secretary must have strong communication and multi-tasking skills to handle workloads of daily operations.
A service secretary performs administrative and clerical duties, such as maintaining databases and filing systems, coordinating meetings, and preparing documents. The core skills that a service secretary should possess to perform his/her or her responsibilities include strong interpersonal skills, knowledge of general office procedures, and the ability to operate office equipment. Service secretaries are employed in industries like business, law, and education. Having extensive experience in secretarial and clerical work is an advantage to qualify for the service secretary position.
Receptionist secretaries and service secretaries have different pay scales, as shown below.
| Receptionist Secretary | Service Secretary | |
| Average salary | $29,343 | $30,948 |
| Salary range | Between $24,000 And $35,000 | Between $22,000 And $42,000 |
| Highest paying City | Lake Oswego, OR | East Hartford, CT |
| Highest paying state | Washington | Connecticut |
| Best paying company | Illinois Institute of Technology | EastHartford Schools |
| Best paying industry | Government | Manufacturing |
There are a few differences between a receptionist secretary and a service secretary in terms of educational background:
| Receptionist Secretary | Service Secretary | |
| Most common degree | High School Diploma, 37% | Bachelor's Degree, 30% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between receptionist secretaries' and service secretaries' demographics:
| Receptionist Secretary | Service Secretary | |
| Average age | 42 | 50 |
| Gender ratio | Male, 5.6% Female, 94.4% | Male, 7.0% Female, 93.0% |
| Race ratio | Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 6.3% White, 56.2% American Indian and Alaska Native, 0.8% | Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.3% Asian, 3.8% White, 66.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 6% |