Receptionist telephone operator vs switchboard operator, receptionist

The differences between receptionist telephone operators and switchboard operators, receptionist can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a receptionist telephone operator and a switchboard operator, receptionist. Additionally, a receptionist telephone operator has an average salary of $27,595, which is higher than the $25,889 average annual salary of a switchboard operator, receptionist.

The top three skills for a receptionist telephone operator include scheduling appointments, patients and customer service. The most important skills for a switchboard operator, receptionist are greeting visitors, data entry, and customer service.

Receptionist telephone operator vs switchboard operator, receptionist overview

	Receptionist Telephone Operator	Switchboard Operator, Receptionist
Yearly salary	$27,595	$25,889
Hourly rate	$13.27	$12.45
Growth rate	-	-
Number of jobs	45,734	95,946
Job satisfaction	-	-
Most common degree	High School Diploma, 32%	High School Diploma, 34%
Average age	42	53
Years of experience	2	2

Receptionist telephone operator vs switchboard operator, receptionist salary

Receptionist telephone operators and switchboard operators, receptionist have different pay scales, as shown below.

	Receptionist Telephone Operator	Switchboard Operator, Receptionist
Average salary	$27,595	$25,889
Salary range	Between $21,000 And $35,000	Between $19,000 And $33,000
Highest paying City	-	Spokane Valley, WA
Highest paying state	-	Washington
Best paying company	-	Spaulding Rehabilitation Hospital
Best paying industry	-	Finance

Differences between receptionist telephone operator and switchboard operator, receptionist education

There are a few differences between a receptionist telephone operator and a switchboard operator, receptionist in terms of educational background:

	Receptionist Telephone Operator	Switchboard Operator, Receptionist
Most common degree	High School Diploma, 32%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Receptionist telephone operator vs switchboard operator, receptionist demographics

Here are the differences between receptionist telephone operators' and switchboard operators, receptionist' demographics:

	Receptionist Telephone Operator	Switchboard Operator, Receptionist
Average age	42	53
Gender ratio	Male, 12.1% Female, 87.9%	Male, 5.8% Female, 94.2%
Race ratio	Black or African American, 11.4% Unknown, 4.6% Hispanic or Latino, 21.3% Asian, 6.2% White, 55.6% American Indian and Alaska Native, 0.9%	Black or African American, 14.6% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 3.8% White, 60.9% American Indian and Alaska Native, 1.2%
LGBT Percentage	6%	19%

Differences between receptionist telephone operator and switchboard operator, receptionist duties and responsibilities

Receptionist telephone operator example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Perform receptionist duties and registration of patients.
Establish accurate accounts for each guest upon check-in according to their requirements and ensure guest paperwork or documentation are filed appropriately.
Work at switchboards at a variety of businesses and handle outgoing, interoffice or incoming calls.
Prepare healthy meal replacement protein smoothies

Switchboard operator, receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Operate an antique PBX switchboard, in charge of petty cash and responsible for receipt of incoming funds.
Operate PBX switchboard and develop procedure manuals to ensure consistency.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Answer switchboard calls; utilizing effective communication and listening skills.
Serve as face-of- company while receiving in-person visitors and directing incoming calls via switchboard.

Receptionist telephone operator vs switchboard operator, receptionist skills

Common receptionist telephone operator skills

Scheduling Appointments, 24%
Patients, 16%
Customer Service, 12%
Direct Visitors, 11%
Telephone Calls, 6%
Telephone Switchboard, 5%

Common switchboard operator, receptionist skills

Greeting Visitors, 16%
Data Entry, 13%
Customer Service, 12%
Front Desk, 7%
Scheduling Appointments, 5%
Telephone Calls, 4%

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Office and Administrative Industry
Receptionist Telephone Operator
Receptionist Telephone Operator vs Switchboard Operator, Receptionist

Updated January 8, 2025

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