Receptionist telephone operator vs telephone operator

The differences between receptionist telephone operators and telephone operators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a telephone operator has an average salary of $31,168, which is higher than the $27,595 average annual salary of a receptionist telephone operator.

The top three skills for a receptionist telephone operator include scheduling appointments, patients and customer service. The most important skills for a telephone operator are patients, emergency calls, and customer service.

Receptionist telephone operator vs telephone operator overview

	Receptionist Telephone Operator	Telephone Operator
Yearly salary	$27,595	$31,168
Hourly rate	$13.27	$14.98
Growth rate	-	-
Number of jobs	45,734	31,043
Job satisfaction	-	-
Most common degree	High School Diploma, 32%	High School Diploma, 34%
Average age	42	44
Years of experience	2	-

Receptionist telephone operator vs telephone operator salary

Receptionist telephone operators and telephone operators have different pay scales, as shown below.

	Receptionist Telephone Operator	Telephone Operator
Average salary	$27,595	$31,168
Salary range	Between $21,000 And $35,000	Between $25,000 And $38,000
Highest paying City	-	Rochester, NY
Highest paying state	-	Minnesota
Best paying company	-	Mount Auburn Hospital
Best paying industry	-	Telecommunication

Differences between receptionist telephone operator and telephone operator education

There are a few differences between a receptionist telephone operator and a telephone operator in terms of educational background:

	Receptionist Telephone Operator	Telephone Operator
Most common degree	High School Diploma, 32%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Receptionist telephone operator vs telephone operator demographics

Here are the differences between receptionist telephone operators' and telephone operators' demographics:

	Receptionist Telephone Operator	Telephone Operator
Average age	42	44
Gender ratio	Male, 12.1% Female, 87.9%	Male, 22.4% Female, 77.6%
Race ratio	Black or African American, 11.4% Unknown, 4.6% Hispanic or Latino, 21.3% Asian, 6.2% White, 55.6% American Indian and Alaska Native, 0.9%	Black or African American, 13.4% Unknown, 8.1% Hispanic or Latino, 16.2% Asian, 3.6% White, 57.1% American Indian and Alaska Native, 1.4%
LGBT Percentage	6%	9%

Differences between receptionist telephone operator and telephone operator duties and responsibilities

Receptionist telephone operator example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Perform receptionist duties and registration of patients.
Establish accurate accounts for each guest upon check-in according to their requirements and ensure guest paperwork or documentation are filed appropriately.
Work at switchboards at a variety of businesses and handle outgoing, interoffice or incoming calls.
Prepare healthy meal replacement protein smoothies

Telephone operator example responsibilities.

Operate office equipment including, but not limit to, computers, PBX system, fax machine, e-mail.
Programme various PBX computer operate phone system base request such as wake up calls, flight reminders and tour times.
Provide access to telephone interpreters services for visitors and patients with limit English experience highlights.
Input patients personal information into a database, then contact physicians to give patient information.
Protect patient privacy by following HIPAA regulations, as well as maintaining confidential information within the hospital intranet.
Liaise directly with incoming guests, travel agents, VIP clients and in-house guests to meet guest needs and execute satisfaction.

Receptionist telephone operator vs telephone operator skills

Common receptionist telephone operator skills

Scheduling Appointments, 24%
Patients, 16%
Customer Service, 12%
Direct Visitors, 11%
Telephone Calls, 6%
Telephone Switchboard, 5%

Common telephone operator skills

Patients, 21%
Emergency Calls, 9%
Customer Service, 8%
Phone Calls, 7%
Telephone Calls, 7%
Data Entry, 4%

Receptionist Telephone Operator vs. similar jobs

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Receptionist Telephone Operator related jobs

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Office and Administrative Industry
Receptionist Telephone Operator
Receptionist Telephone Operator vs Telephone Operator

Updated January 8, 2025

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