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The differences between regional program managers and regional service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a regional program manager and a regional service manager. Additionally, a regional service manager has an average salary of $97,948, which is higher than the $77,833 average annual salary of a regional program manager.
The top three skills for a regional program manager include program management, project management and infrastructure. The most important skills for a regional service manager are customer service, customer satisfaction, and service management.
| Regional Program Manager | Regional Service Manager | |
| Yearly salary | $77,833 | $97,948 |
| Hourly rate | $37.42 | $47.09 |
| Growth rate | 5% | 5% |
| Number of jobs | 136,103 | 161,025 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 58% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A regional program manager is responsible for providing targeted technical assistance to employees in a certain region around service delivery, and public engagement, and responsiveness. They oversee the running of an organization's branch or offices in a certain region. Their duties and responsibilities include overseeing the operations of multiple offices, stores, or business branches and guiding, training, and managing lower-level management and supervisors.
A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.
Regional program managers and regional service managers have different pay scales, as shown below.
| Regional Program Manager | Regional Service Manager | |
| Average salary | $77,833 | $97,948 |
| Salary range | Between $48,000 And $125,000 | Between $60,000 And $158,000 |
| Highest paying City | Boston, MA | Mountain View, CA |
| Highest paying state | New Hampshire | California |
| Best paying company | Apple | |
| Best paying industry | Technology | Professional |
There are a few differences between a regional program manager and a regional service manager in terms of educational background:
| Regional Program Manager | Regional Service Manager | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 58% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between regional program managers' and regional service managers' demographics:
| Regional Program Manager | Regional Service Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 56.4% Female, 43.6% | Male, 80.8% Female, 19.2% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |