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Regional technology manager vs regional service manager

The differences between regional technology managers and regional service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a regional technology manager and a regional service manager. Additionally, a regional service manager has an average salary of $97,948, which is higher than the $89,198 average annual salary of a regional technology manager.

The top three skills for a regional technology manager include office operations, administrative guidance and customer satisfaction. The most important skills for a regional service manager are customer service, customer satisfaction, and service management.

Regional technology manager vs regional service manager overview

Regional Technology ManagerRegional Service Manager
Yearly salary$89,198$97,948
Hourly rate$42.88$47.09
Growth rate5%5%
Number of jobs113,892161,025
Job satisfaction--
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 58%
Average age4646
Years of experience88

What does a regional technology manager do?

The role of the regional IT manager is to ensure optimal performance of field office information technology systems and operations in alignment with the business objectives of the organization. The regional technology manager will provide technical expertise and guidance to field office IT staff on the operations and maintenance of local and wide area networks, including needs analysis, problem-solving, disaster recovery plans, and security.

What does a regional service manager do?

A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.

Regional technology manager vs regional service manager salary

Regional technology managers and regional service managers have different pay scales, as shown below.

Regional Technology ManagerRegional Service Manager
Average salary$89,198$97,948
Salary rangeBetween $50,000 And $158,000Between $60,000 And $158,000
Highest paying CitySan Francisco, CAMountain View, CA
Highest paying stateNew YorkCalifornia
Best paying companyVMwareGoogle
Best paying industryTechnologyProfessional

Differences between regional technology manager and regional service manager education

There are a few differences between a regional technology manager and a regional service manager in terms of educational background:

Regional Technology ManagerRegional Service Manager
Most common degreeBachelor's Degree, 57%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Regional technology manager vs regional service manager demographics

Here are the differences between regional technology managers' and regional service managers' demographics:

Regional Technology ManagerRegional Service Manager
Average age4646
Gender ratioMale, 81.5% Female, 18.5%Male, 80.8% Female, 19.2%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between regional technology manager and regional service manager duties and responsibilities

Regional technology manager example responsibilities.

  • Lead the completion of achieving SOX compliance for the energy procurement/forecasting application.
  • Manage and assist Crocs ERP structure.
  • Install and manage VPN's between Cisco/Fortigate, firewall rules.
  • Manage the VMS and Unix teams supporting these manufacturing operations.
  • Manage the daily activities and operational efficiencies of 21 HVAC technicians and two operations managers.
  • Develop ITIL strategy, hire/fire staff, manage budget, and implement successful process and procedures.
  • Show more

Regional service manager example responsibilities.

  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Coordinate activities surrounding trade shows, direct logistics for pick-up and transportation and supervise the corporate parts division.
  • Participate in market analysis with the sales team in support of reverse logistics.
  • Utilize CRM solutions for improve customer satisfaction.
  • Provide service chain optimization by implementing CRM solutions for service call tracking/categorization/drill down.
  • Share joint planning oversight responsibility of the development of customer-specific operating plans for large volume shippers.
  • Show more

Regional technology manager vs regional service manager skills

Common regional technology manager skills
  • Office Operations, 16%
  • Administrative Guidance, 13%
  • Customer Satisfaction, 12%
  • Technical Training, 12%
  • Customer Sites, 10%
  • Technical Issues, 7%
Common regional service manager skills
  • Customer Service, 29%
  • Customer Satisfaction, 12%
  • Service Management, 10%
  • Service Operations, 6%
  • Product Line, 4%
  • Regional Service, 4%

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