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Rounder vs help desk representative

The differences between rounders and help desk representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a rounder and a help desk representative. Additionally, a rounder has an average salary of $57,592, which is higher than the $37,449 average annual salary of a help desk representative.

The top three skills for a rounder include customer service, assembly line and EMR. The most important skills for a help desk representative are customer service, troubleshoot, and technical support.

Rounder vs help desk representative overview

RounderHelp Desk Representative
Yearly salary$57,592$37,449
Hourly rate$27.69$18.00
Growth rate10%10%
Number of jobs1,56551,501
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 46%
Average age4242
Years of experience22

Rounder vs help desk representative salary

Rounders and help desk representatives have different pay scales, as shown below.

RounderHelp Desk Representative
Average salary$57,592$37,449
Salary rangeBetween $35,000 And $93,000Between $29,000 And $48,000
Highest paying City-Stow, OH
Highest paying state-New York
Best paying company-City of Jacksonville
Best paying industry-Technology

Differences between rounder and help desk representative education

There are a few differences between a rounder and a help desk representative in terms of educational background:

RounderHelp Desk Representative
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Rounder vs help desk representative demographics

Here are the differences between rounders' and help desk representatives' demographics:

RounderHelp Desk Representative
Average age4242
Gender ratioMale, 53.4% Female, 46.6%Male, 52.0% Female, 48.0%
Race ratioBlack or African American, 10.8% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.4% White, 54.4% American Indian and Alaska Native, 0.4%Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.5% White, 55.5% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between rounder and help desk representative duties and responsibilities

Rounder example responsibilities.

  • Manage devices by configuring network topology and making DNS records updates/creation.
  • Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.
  • Champion the selection and ultimate use of Java and object-orient design and programming on a web-base financial inventory management system.

Help desk representative example responsibilities.

  • Manage and troubleshooting of VOIP systems, setup of new IP phones and configuring PBX.
  • Collaborate with appropriate technology/policy department to troubleshoot end user problems.
  • Assist showrooms as part of support team with conversion from old POS PC system and registers to new ones.
  • Inspect kiosk software to investigate and troubleshoot machine that includes motor, sensors, controller boards, and moving parts.
  • Support technical POS terminals remotely.
  • Administer Production/Testing mainframe environments and run operational tasks.
  • Show more

Rounder vs help desk representative skills

Common rounder skills
  • Customer Service, 60%
  • Assembly Line, 17%
  • EMR, 12%
  • Front Desk, 11%
Common help desk representative skills
  • Customer Service, 21%
  • Troubleshoot, 8%
  • Technical Support, 7%
  • Phone Calls, 4%
  • Patients, 4%
  • Help Desk, 3%

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