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The differences between sales associate and customer services and customer sales associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a sales associate and customer service and a customer sales associate. Additionally, a customer sales associate has an average salary of $37,024, which is higher than the $28,654 average annual salary of a sales associate and customer service.
The top three skills for a sales associate and customer service include customer service, plumbing and sales associates. The most important skills for a customer sales associate are sales floor, customer satisfaction, and customer service.
| Sales Associate And Customer Service | Customer Sales Associate | |
| Yearly salary | $28,654 | $37,024 |
| Hourly rate | $13.78 | $17.80 |
| Growth rate | -4% | -4% |
| Number of jobs | 298,588 | 415,981 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 34% | Bachelor's Degree, 41% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
A customer sales associate specializes in handling and communicating with customers to secure sales in a retail store. Their primary responsibilities revolve around greeting clients, responding to inquiries, providing assistance, and even offering suggestions when necessary. Aside from ensuring customer satisfaction, it is also their responsibility to maintain the cleanliness and order on the sales floor by re-stocking shelves and arranging them to look presentable. Furthermore, a customer sales associate must coordinate with other sales floor members and report to a manager or supervisor.
Sales associate and customer services and customer sales associates have different pay scales, as shown below.
| Sales Associate And Customer Service | Customer Sales Associate | |
| Average salary | $28,654 | $37,024 |
| Salary range | Between $21,000 And $38,000 | Between $27,000 And $49,000 |
| Highest paying City | Bellevue, WA | Odenton, MD |
| Highest paying state | Connecticut | Maryland |
| Best paying company | GEICO | Johnson Controls |
| Best paying industry | Manufacturing | Real Estate |
There are a few differences between a sales associate and customer service and a customer sales associate in terms of educational background:
| Sales Associate And Customer Service | Customer Sales Associate | |
| Most common degree | High School Diploma, 34% | Bachelor's Degree, 41% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between sales associate and customer services' and customer sales associates' demographics:
| Sales Associate And Customer Service | Customer Sales Associate | |
| Average age | 40 | 40 |
| Gender ratio | Male, 39.8% Female, 60.2% | Male, 50.6% Female, 49.4% |
| Race ratio | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% | Black or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 7% |