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Sales associate and customer service vs customer service attendant

The differences between sales associate and customer services and customer service attendants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a sales associate and customer service and a customer service attendant. Additionally, a customer service attendant has an average salary of $30,946, which is higher than the $28,654 average annual salary of a sales associate and customer service.

The top three skills for a sales associate and customer service include customer service, plumbing and sales associates. The most important skills for a customer service attendant are strong customer service, customer service, and cleanliness.

Sales associate and customer service vs customer service attendant overview

Sales Associate And Customer ServiceCustomer Service Attendant
Yearly salary$28,654$30,946
Hourly rate$13.78$14.88
Growth rate-4%-4%
Number of jobs298,588292,907
Job satisfaction--
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 39%
Average age4040
Years of experience1212

Sales associate and customer service vs customer service attendant salary

Sales associate and customer services and customer service attendants have different pay scales, as shown below.

Sales Associate And Customer ServiceCustomer Service Attendant
Average salary$28,654$30,946
Salary rangeBetween $21,000 And $38,000Between $24,000 And $39,000
Highest paying CityBellevue, WASeattle, WA
Highest paying stateConnecticutWashington
Best paying companyGEICOSalesforce
Best paying industryManufacturingTechnology

Differences between sales associate and customer service and customer service attendant education

There are a few differences between a sales associate and customer service and a customer service attendant in terms of educational background:

Sales Associate And Customer ServiceCustomer Service Attendant
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common college--

Sales associate and customer service vs customer service attendant demographics

Here are the differences between sales associate and customer services' and customer service attendants' demographics:

Sales Associate And Customer ServiceCustomer Service Attendant
Average age4040
Gender ratioMale, 39.8% Female, 60.2%Male, 48.4% Female, 51.6%
Race ratioBlack or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7%Black or African American, 11.1% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.8%
LGBT Percentage7%7%

Differences between sales associate and customer service and customer service attendant duties and responsibilities

Sales associate and customer service example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Investigate, analyze, and troubleshoot any issues with a particular delivery.
  • Elicit and record customer information and inquiries via customer relationship management (CRM) software.
  • Move to the CSR position selling and leasing name brand products at a guarantee low price.
  • Provide technical support, and troubleshoot online-base ordering system.
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Customer service attendant example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Assess customer orders for accuracy, cleanliness and organization of customer area.
  • Assist in cashiering and point of sale (POS) system procedures during busy hours.
  • Operate POS system, enter accurate amounts and totals; provide exact change for all transactions.
  • Carry and unload groceries accordingly.
  • Bag groceries and organize inventory displays.
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Sales associate and customer service vs customer service attendant skills

Common sales associate and customer service skills
  • Customer Service, 21%
  • Plumbing, 20%
  • Sales Associates, 19%
  • Phone Calls, 11%
  • Booking, 9%
  • Math, 8%
Common customer service attendant skills
  • Strong Customer Service, 57%
  • Customer Service, 16%
  • Cleanliness, 6%
  • Front Desk, 3%
  • Perform Routine Maintenance, 3%
  • CPR, 2%

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