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The differences between sales associate and customer services and customer services, warehouse can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a sales associate and customer service and a customer service, warehouse. Additionally, a customer service, warehouse has an average salary of $30,800, which is higher than the $28,654 average annual salary of a sales associate and customer service.
The top three skills for a sales associate and customer service include customer service, plumbing and sales associates. The most important skills for a customer service, warehouse are quality customer service, strong customer service, and customer orders.
| Sales Associate And Customer Service | Customer Service, Warehouse | |
| Yearly salary | $28,654 | $30,800 |
| Hourly rate | $13.78 | $14.81 |
| Growth rate | -4% | -4% |
| Number of jobs | 298,588 | 265,059 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 34% | High School Diploma, 43% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
A customer service warehouse is primarily in charge of providing customer support, mainly through calls and correspondence. Their responsibilities typically revolve around answering inquiries, addressing and troubleshooting problems, processing refunds, maintaining records of all transactions, and referring them to other services when necessary. There are also instances when they must perform follow-up calls, offer products and services, discuss product specifications and promotions, develop sales strategies, and generate leads through research and analysis. Moreover, they must maintain an active communication line with staff for a smooth and efficient workflow.
Sales associate and customer services and customer services, warehouse have different pay scales, as shown below.
| Sales Associate And Customer Service | Customer Service, Warehouse | |
| Average salary | $28,654 | $30,800 |
| Salary range | Between $21,000 And $38,000 | Between $25,000 And $37,000 |
| Highest paying City | Bellevue, WA | Kent, WA |
| Highest paying state | Connecticut | New York |
| Best paying company | GEICO | Steel Dynamics |
| Best paying industry | Manufacturing | Manufacturing |
There are a few differences between a sales associate and customer service and a customer service, warehouse in terms of educational background:
| Sales Associate And Customer Service | Customer Service, Warehouse | |
| Most common degree | High School Diploma, 34% | High School Diploma, 43% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between sales associate and customer services' and customer services, warehouse' demographics:
| Sales Associate And Customer Service | Customer Service, Warehouse | |
| Average age | 40 | 40 |
| Gender ratio | Male, 39.8% Female, 60.2% | Male, 73.1% Female, 26.9% |
| Race ratio | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% | Black or African American, 10.1% Unknown, 5.5% Hispanic or Latino, 22.7% Asian, 6.7% White, 54.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |