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The differences between sales associate and customer services and sales support associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a sales associate and customer service, becoming a sales support associate takes usually requires 2-4 years. Additionally, a sales support associate has an average salary of $34,454, which is higher than the $28,654 average annual salary of a sales associate and customer service.
The top three skills for a sales associate and customer service include customer service, plumbing and sales associates. The most important skills for a sales support associate are sales floor, back room, and math.
| Sales Associate And Customer Service | Sales Support Associate | |
| Yearly salary | $28,654 | $34,454 |
| Hourly rate | $13.78 | $16.56 |
| Growth rate | -4% | 4% |
| Number of jobs | 298,588 | 447,642 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 34% | Bachelor's Degree, 52% |
| Average age | 40 | 47 |
| Years of experience | 12 | 4 |
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.
Sales associate and customer services and sales support associates have different pay scales, as shown below.
| Sales Associate And Customer Service | Sales Support Associate | |
| Average salary | $28,654 | $34,454 |
| Salary range | Between $21,000 And $38,000 | Between $25,000 And $46,000 |
| Highest paying City | Bellevue, WA | Boston, MA |
| Highest paying state | Connecticut | Massachusetts |
| Best paying company | GEICO | Goldman Sachs |
| Best paying industry | Manufacturing | Finance |
There are a few differences between a sales associate and customer service and a sales support associate in terms of educational background:
| Sales Associate And Customer Service | Sales Support Associate | |
| Most common degree | High School Diploma, 34% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | - | SUNY College of Technology at Alfred |
Here are the differences between sales associate and customer services' and sales support associates' demographics:
| Sales Associate And Customer Service | Sales Support Associate | |
| Average age | 40 | 47 |
| Gender ratio | Male, 39.8% Female, 60.2% | Male, 43.5% Female, 56.5% |
| Race ratio | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 6% |