Post job

Sales support analyst vs analyst

The differences between sales support analysts and analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a sales support analyst, becoming an analyst takes usually requires 2-4 years. Additionally, an analyst has an average salary of $73,007, which is higher than the $52,551 average annual salary of a sales support analyst.

The top three skills for a sales support analyst include sales support, salesforce and CRM. The most important skills for an analyst are customer service, troubleshoot, and data analysis.

Sales support analyst vs analyst overview

Sales Support AnalystAnalyst
Yearly salary$52,551$73,007
Hourly rate$25.26$35.10
Growth rate19%11%
Number of jobs117,837253,138
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 67%
Average age3744
Years of experience64

What does a sales support analyst do?

A sales support analyst provides analytical services to optimize a company's sales support procedures, ensuring efficiency and client satisfaction. They gather and analyze extensive data from internal and external parties, using the findings to develop and recommend strategies for optimal services. They must also oversee issues and complaints and come up with solutions to maintain a strong client base. Most of the time, a sales support analyst works in a team setting, which requires an active communication line for a smooth and efficient workflow.

What does an analyst do?

Analysts are employees or individual contributors with a vast experience in a particular field that help the organization address challenges. They help the organization improve processes, policies, and other operations protocol by studying the current processes in place and determining the effectiveness of those processes. They also research industry trends and data to make sound inferences and recommendations on what the company should do to improve their numbers. Analysts recommend business solutions and often help the organization roll out these solutions. They ensure that the proposed action plans are effective and produce the desired results.

Sales support analyst vs analyst salary

Sales support analysts and analysts have different pay scales, as shown below.

Sales Support AnalystAnalyst
Average salary$52,551$73,007
Salary rangeBetween $36,000 And $75,000Between $53,000 And $99,000
Highest paying CitySeattle, WAJersey City, NJ
Highest paying stateWashingtonNew Jersey
Best paying companyVMwareThe Citadel
Best paying industryTechnologyTechnology

Differences between sales support analyst and analyst education

There are a few differences between a sales support analyst and an analyst in terms of educational background:

Sales Support AnalystAnalyst
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeUniversity of GeorgiaNorthwestern University

Sales support analyst vs analyst demographics

Here are the differences between sales support analysts' and analysts' demographics:

Sales Support AnalystAnalyst
Average age3744
Gender ratioMale, 39.7% Female, 60.3%Male, 52.4% Female, 47.6%
Race ratioBlack or African American, 5.3% Unknown, 5.0% Hispanic or Latino, 12.7% Asian, 10.2% White, 66.5% American Indian and Alaska Native, 0.1%Black or African American, 7.4% Unknown, 4.4% Hispanic or Latino, 8.5% Asian, 14.3% White, 65.2% American Indian and Alaska Native, 0.2%
LGBT Percentage10%12%

Differences between sales support analyst and analyst duties and responsibilities

Sales support analyst example responsibilities.

  • Develop, manage and oversee implementation of SEO content strategy for CouponMob.com.
  • Analyze and design POS reports and sales representative commission processes.
  • Run prewritten SQL quire's for research on back end software.
  • Calculate sales representative commissions base on POS reports.
  • Monitored/Maintain opportunity records in CRM to ensure accurate forecast and pipeline reporting.
  • Plan and coordinate corporate breakfasts/luncheons and develop PowerPoint presentations for relate meetings.
  • Show more

Analyst example responsibilities.

  • Manage support incidents and mitigate customer issues meeting or exceeding establish SLA's.
  • Manage database including all ETL procedures, optimize SQL query to build an online sales platform.
  • Lead the requirement gathering effort from key customers for development of new JAVA applications and for troubleshooting customer issues.
  • Provide hands-on technical support and managing custom software, windows base systems, networking solutions, and database systems.
  • Initiate and lead quality improvement projects to address KPIs such as production, error rate, and turnaround time.
  • Help develop and handle both on and offsite SEO solutions as well as managing local campaigns and international SEO efforts.
  • Show more

Sales support analyst vs analyst skills

Common sales support analyst skills
  • Sales Support, 14%
  • Salesforce, 10%
  • CRM, 7%
  • Sales Process, 4%
  • Access Database, 4%
  • Account Executives, 4%
Common analyst skills
  • Customer Service, 13%
  • Troubleshoot, 6%
  • Data Analysis, 6%
  • Management System, 5%
  • Project Management, 5%
  • Strong Analytical, 4%

Browse business and financial jobs