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The differences between sales support analysts and analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a sales support analyst, becoming an analyst takes usually requires 2-4 years. Additionally, an analyst has an average salary of $73,007, which is higher than the $52,551 average annual salary of a sales support analyst.
The top three skills for a sales support analyst include sales support, salesforce and CRM. The most important skills for an analyst are customer service, troubleshoot, and data analysis.
| Sales Support Analyst | Analyst | |
| Yearly salary | $52,551 | $73,007 |
| Hourly rate | $25.26 | $35.10 |
| Growth rate | 19% | 11% |
| Number of jobs | 117,837 | 253,138 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 67% |
| Average age | 37 | 44 |
| Years of experience | 6 | 4 |
A sales support analyst provides analytical services to optimize a company's sales support procedures, ensuring efficiency and client satisfaction. They gather and analyze extensive data from internal and external parties, using the findings to develop and recommend strategies for optimal services. They must also oversee issues and complaints and come up with solutions to maintain a strong client base. Most of the time, a sales support analyst works in a team setting, which requires an active communication line for a smooth and efficient workflow.
Analysts are employees or individual contributors with a vast experience in a particular field that help the organization address challenges. They help the organization improve processes, policies, and other operations protocol by studying the current processes in place and determining the effectiveness of those processes. They also research industry trends and data to make sound inferences and recommendations on what the company should do to improve their numbers. Analysts recommend business solutions and often help the organization roll out these solutions. They ensure that the proposed action plans are effective and produce the desired results.
Sales support analysts and analysts have different pay scales, as shown below.
| Sales Support Analyst | Analyst | |
| Average salary | $52,551 | $73,007 |
| Salary range | Between $36,000 And $75,000 | Between $53,000 And $99,000 |
| Highest paying City | Seattle, WA | Jersey City, NJ |
| Highest paying state | Washington | New Jersey |
| Best paying company | VMware | The Citadel |
| Best paying industry | Technology | Technology |
There are a few differences between a sales support analyst and an analyst in terms of educational background:
| Sales Support Analyst | Analyst | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | University of Georgia | Northwestern University |
Here are the differences between sales support analysts' and analysts' demographics:
| Sales Support Analyst | Analyst | |
| Average age | 37 | 44 |
| Gender ratio | Male, 39.7% Female, 60.3% | Male, 52.4% Female, 47.6% |
| Race ratio | Black or African American, 5.3% Unknown, 5.0% Hispanic or Latino, 12.7% Asian, 10.2% White, 66.5% American Indian and Alaska Native, 0.1% | Black or African American, 7.4% Unknown, 4.4% Hispanic or Latino, 8.5% Asian, 14.3% White, 65.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 10% | 12% |