Sales support manager vs inside sales account manager

The differences between sales support managers and inside sales account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a sales support manager and an inside sales account manager. Additionally, a sales support manager has an average salary of $94,946, which is higher than the $60,413 average annual salary of an inside sales account manager.

The top three skills for a sales support manager include project management, CRM and salesforce. The most important skills for an inside sales account manager are customer service, account management, and CRM.

Sales support manager vs inside sales account manager overview

	Sales Support Manager	Inside Sales Account Manager
Yearly salary	$94,946	$60,413
Hourly rate	$45.65	$29.04
Growth rate	5%	5%
Number of jobs	166,510	157,914
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 69%	Bachelor's Degree, 73%
Average age	46	46
Years of experience	8	8

What does a sales support manager do?

A sales support manager is responsible for monitoring the sales operations of an organization, evaluating the sales performance, and conducting data analysis and research to identify business opportunities that would generate more revenue resources and increase the company's profitability. Sales support managers also meet with existing potential clients to discuss services and negotiate contracts, responding to their inquiries and concerns, and addressing their requests. They also handle the training and programs for the sales staff to maximize efficiency and productivity to meet target goals and increase sales volume.

What does an inside sales account manager do?

An inside sales account manager oversees the operations and workforce performance within an inside sales team, ensuring efficiency and profit growth. Their duties revolve around monitoring sales progress, devising new strategies to identify new business and marketing opportunities, maintaining records of all transactions, identifying inconsistencies and errors, performing corrective measures, producing sales forecasts, and supervising accounts. Furthermore, as a manager, it is essential to lead and encourage the team to reach sales targets, all while implementing the company's policies and regulations.

Sales support manager vs inside sales account manager salary

Sales support managers and inside sales account managers have different pay scales, as shown below.

	Sales Support Manager	Inside Sales Account Manager
Average salary	$94,946	$60,413
Salary range	Between $62,000 And $144,000	Between $40,000 And $90,000
Highest paying City	Portland, OR	Seattle, WA
Highest paying state	Oregon	Oregon
Best paying company	Accenture	Apple
Best paying industry	Professional	Technology

Differences between sales support manager and inside sales account manager education

There are a few differences between a sales support manager and an inside sales account manager in terms of educational background:

	Sales Support Manager	Inside Sales Account Manager
Most common degree	Bachelor's Degree, 69%	Bachelor's Degree, 73%
Most common major	Business	Business
Most common college	University of Southern California	University of Southern California

Sales support manager vs inside sales account manager demographics

Here are the differences between sales support managers' and inside sales account managers' demographics:

	Sales Support Manager	Inside Sales Account Manager
Average age	46	46
Gender ratio	Male, 50.6% Female, 49.4%	Male, 56.6% Female, 43.4%
Race ratio	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%	Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	7%	7%

Differences between sales support manager and inside sales account manager duties and responsibilities

Sales support manager example responsibilities.

Develop specifications, samples, and product metrics to achieve production readiness for all POS material.
Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
Improve sales order checklist and re-evaluat assigned duties; ensure sales order fulfillment and logistics process improvement.
Coordinate daily workload within team using SalesForce and GP metrics to ensure that assign tasks are complete expeditiously.
Direct proposal development activities including RFP review and bid determination.
Coordinate with legal and contracting departments to obtain information to fulfill RFP requirements.

Inside sales account manager example responsibilities.

Utilize SalesForce to manage customer activity.
Manage CRM sales pipeline for management forecasting and proper account and opportunity management.
Utilize CRM to track all pertinent information relate to the opportunity and effectively manage territory
Evaluate monthly budgets and territory saturation levels quarterly while managing lease renewals through needs analysis and ROI presentations
Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
Construct custom dashboards and sales reports within SalesForce showing real time status.

Sales support manager vs inside sales account manager skills

Common sales support manager skills

Project Management, 12%
CRM, 7%
Salesforce, 7%
Sales Training, 6%
Excellent Interpersonal, 5%
Direct Reports, 5%

Common inside sales account manager skills

Customer Service, 16%
Account Management, 9%
CRM, 9%
PowerPoint, 5%
Salesforce, 4%
Outbound Calls, 4%

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Sales Support Manager
Sales Support Manager vs Inside Sales Account Manager

Updated January 8, 2025

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