Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between sales support managers and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a sales support manager, becoming a sales associate and customer service takes usually requires 6-12 months. Additionally, a sales support manager has an average salary of $94,946, which is higher than the $28,654 average annual salary of a sales associate and customer service.
The top three skills for a sales support manager include project management, CRM and salesforce. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.
| Sales Support Manager | Sales Associate And Customer Service | |
| Yearly salary | $94,946 | $28,654 |
| Hourly rate | $45.65 | $13.78 |
| Growth rate | 5% | -4% |
| Number of jobs | 166,510 | 298,588 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | High School Diploma, 34% |
| Average age | 46 | 40 |
| Years of experience | 8 | 12 |
A sales support manager is responsible for monitoring the sales operations of an organization, evaluating the sales performance, and conducting data analysis and research to identify business opportunities that would generate more revenue resources and increase the company's profitability. Sales support managers also meet with existing potential clients to discuss services and negotiate contracts, responding to their inquiries and concerns, and addressing their requests. They also handle the training and programs for the sales staff to maximize efficiency and productivity to meet target goals and increase sales volume.
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
Sales support managers and sales associate and customer services have different pay scales, as shown below.
| Sales Support Manager | Sales Associate And Customer Service | |
| Average salary | $94,946 | $28,654 |
| Salary range | Between $62,000 And $144,000 | Between $21,000 And $38,000 |
| Highest paying City | Portland, OR | Bellevue, WA |
| Highest paying state | Oregon | Connecticut |
| Best paying company | Accenture | GEICO |
| Best paying industry | Professional | Manufacturing |
There are a few differences between a sales support manager and a sales associate and customer service in terms of educational background:
| Sales Support Manager | Sales Associate And Customer Service | |
| Most common degree | Bachelor's Degree, 69% | High School Diploma, 34% |
| Most common major | Business | Business |
| Most common college | University of Southern California | - |
Here are the differences between sales support managers' and sales associate and customer services' demographics:
| Sales Support Manager | Sales Associate And Customer Service | |
| Average age | 46 | 40 |
| Gender ratio | Male, 50.6% Female, 49.4% | Male, 39.8% Female, 60.2% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |