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The differences between sales support managers and sales support associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a sales support manager, becoming a sales support associate takes usually requires 2-4 years. Additionally, a sales support manager has an average salary of $94,946, which is higher than the $34,454 average annual salary of a sales support associate.
The top three skills for a sales support manager include project management, CRM and salesforce. The most important skills for a sales support associate are sales floor, back room, and math.
| Sales Support Manager | Sales Support Associate | |
| Yearly salary | $94,946 | $34,454 |
| Hourly rate | $45.65 | $16.56 |
| Growth rate | 5% | 4% |
| Number of jobs | 166,510 | 447,642 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 52% |
| Average age | 46 | 47 |
| Years of experience | 8 | 4 |
A sales support manager is responsible for monitoring the sales operations of an organization, evaluating the sales performance, and conducting data analysis and research to identify business opportunities that would generate more revenue resources and increase the company's profitability. Sales support managers also meet with existing potential clients to discuss services and negotiate contracts, responding to their inquiries and concerns, and addressing their requests. They also handle the training and programs for the sales staff to maximize efficiency and productivity to meet target goals and increase sales volume.
A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.
Sales support managers and sales support associates have different pay scales, as shown below.
| Sales Support Manager | Sales Support Associate | |
| Average salary | $94,946 | $34,454 |
| Salary range | Between $62,000 And $144,000 | Between $25,000 And $46,000 |
| Highest paying City | Portland, OR | Boston, MA |
| Highest paying state | Oregon | Massachusetts |
| Best paying company | Accenture | Goldman Sachs |
| Best paying industry | Professional | Finance |
There are a few differences between a sales support manager and a sales support associate in terms of educational background:
| Sales Support Manager | Sales Support Associate | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | University of Southern California | SUNY College of Technology at Alfred |
Here are the differences between sales support managers' and sales support associates' demographics:
| Sales Support Manager | Sales Support Associate | |
| Average age | 46 | 47 |
| Gender ratio | Male, 50.6% Female, 49.4% | Male, 43.5% Female, 56.5% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 6% |