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Sales support manager vs sales support associate

The differences between sales support managers and sales support associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a sales support manager, becoming a sales support associate takes usually requires 2-4 years. Additionally, a sales support manager has an average salary of $94,946, which is higher than the $34,454 average annual salary of a sales support associate.

The top three skills for a sales support manager include project management, CRM and salesforce. The most important skills for a sales support associate are sales floor, back room, and math.

Sales support manager vs sales support associate overview

Sales Support ManagerSales Support Associate
Yearly salary$94,946$34,454
Hourly rate$45.65$16.56
Growth rate5%4%
Number of jobs166,510447,642
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 52%
Average age4647
Years of experience84

What does a sales support manager do?

A sales support manager is responsible for monitoring the sales operations of an organization, evaluating the sales performance, and conducting data analysis and research to identify business opportunities that would generate more revenue resources and increase the company's profitability. Sales support managers also meet with existing potential clients to discuss services and negotiate contracts, responding to their inquiries and concerns, and addressing their requests. They also handle the training and programs for the sales staff to maximize efficiency and productivity to meet target goals and increase sales volume.

What does a sales support associate do?

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Sales support manager vs sales support associate salary

Sales support managers and sales support associates have different pay scales, as shown below.

Sales Support ManagerSales Support Associate
Average salary$94,946$34,454
Salary rangeBetween $62,000 And $144,000Between $25,000 And $46,000
Highest paying CityPortland, ORBoston, MA
Highest paying stateOregonMassachusetts
Best paying companyAccentureGoldman Sachs
Best paying industryProfessionalFinance

Differences between sales support manager and sales support associate education

There are a few differences between a sales support manager and a sales support associate in terms of educational background:

Sales Support ManagerSales Support Associate
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaSUNY College of Technology at Alfred

Sales support manager vs sales support associate demographics

Here are the differences between sales support managers' and sales support associates' demographics:

Sales Support ManagerSales Support Associate
Average age4647
Gender ratioMale, 50.6% Female, 49.4%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between sales support manager and sales support associate duties and responsibilities

Sales support manager example responsibilities.

  • Develop specifications, samples, and product metrics to achieve production readiness for all POS material.
  • Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
  • Improve sales order checklist and re-evaluat assigned duties; ensure sales order fulfillment and logistics process improvement.
  • Coordinate daily workload within team using SalesForce and GP metrics to ensure that assign tasks are complete expeditiously.
  • Direct proposal development activities including RFP review and bid determination.
  • Coordinate with legal and contracting departments to obtain information to fulfill RFP requirements.
  • Show more

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Sales support manager vs sales support associate skills

Common sales support manager skills
  • Project Management, 12%
  • CRM, 7%
  • Salesforce, 7%
  • Sales Training, 6%
  • Excellent Interpersonal, 5%
  • Direct Reports, 5%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%

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