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The differences between sales support specialists and client support specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a sales support specialist, becoming a client support specialist takes usually requires 1-2 years. Additionally, a sales support specialist has an average salary of $50,782, which is higher than the $39,585 average annual salary of a client support specialist.
The top three skills for a sales support specialist include customer service, sales support and powerpoint. The most important skills for a client support specialist are customer service, client support, and client service.
| Sales Support Specialist | Client Support Specialist | |
| Yearly salary | $50,782 | $39,585 |
| Hourly rate | $24.41 | $19.03 |
| Growth rate | 4% | 10% |
| Number of jobs | 238,995 | 136,163 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 62% |
| Average age | 47 | 42 |
| Years of experience | 4 | 2 |
A sales support specialist is primarily responsible for performing clerical tasks to support a sales team. Typically, they gather sales leads and data, produce progress reports and presentations, maintain records of all transactions, and liaise with different accounting personnel. A sales support specialist may respond to calls and inquiries, resolving customers' complaints and concerns promptly and professionally. Furthermore, one may arrange meetings and appointments with clients, develop sales strategies for profit growth, and process orders, all while ensuring customer satisfaction.
A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.
Sales support specialists and client support specialists have different pay scales, as shown below.
| Sales Support Specialist | Client Support Specialist | |
| Average salary | $50,782 | $39,585 |
| Salary range | Between $31,000 And $82,000 | Between $29,000 And $53,000 |
| Highest paying City | Jersey City, NJ | New York, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | Microsoft | NTT Data International L.L.C. |
| Best paying industry | Professional | Manufacturing |
There are a few differences between a sales support specialist and a client support specialist in terms of educational background:
| Sales Support Specialist | Client Support Specialist | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | Stanford University |
Here are the differences between sales support specialists' and client support specialists' demographics:
| Sales Support Specialist | Client Support Specialist | |
| Average age | 47 | 42 |
| Gender ratio | Male, 36.1% Female, 63.9% | Male, 41.7% Female, 58.3% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2% | Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 6% | 11% |