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The differences between sales support specialists and order specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a sales support specialist, becoming an order specialist takes usually requires 1-2 years. Additionally, a sales support specialist has an average salary of $50,782, which is higher than the $35,107 average annual salary of an order specialist.
The top three skills for a sales support specialist include customer service, sales support and powerpoint. The most important skills for an order specialist are order entry, purchase orders, and data entry.
| Sales Support Specialist | Order Specialist | |
| Yearly salary | $50,782 | $35,107 |
| Hourly rate | $24.41 | $16.88 |
| Growth rate | 4% | - |
| Number of jobs | 238,995 | 193,329 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 44% |
| Average age | 47 | 43 |
| Years of experience | 4 | 2 |
A sales support specialist is primarily responsible for performing clerical tasks to support a sales team. Typically, they gather sales leads and data, produce progress reports and presentations, maintain records of all transactions, and liaise with different accounting personnel. A sales support specialist may respond to calls and inquiries, resolving customers' complaints and concerns promptly and professionally. Furthermore, one may arrange meetings and appointments with clients, develop sales strategies for profit growth, and process orders, all while ensuring customer satisfaction.
The job of an order specialist is to fulfill all special orders and installation projects on time. You will proactively contact customers to inform them about the status of the installation and the preparation for the installment. Other duties that you will likely perform include handling inquiries and concerns from customers, communicating with service providers and vendors to establish shipment and date of installation, and working closely with cross-functional teams, such as logistics and direct imports.
Sales support specialists and order specialists have different pay scales, as shown below.
| Sales Support Specialist | Order Specialist | |
| Average salary | $50,782 | $35,107 |
| Salary range | Between $31,000 And $82,000 | Between $26,000 And $46,000 |
| Highest paying City | Jersey City, NJ | Cranston, RI |
| Highest paying state | New Jersey | New Hampshire |
| Best paying company | Microsoft | Chemonics |
| Best paying industry | Professional | Health Care |
There are a few differences between a sales support specialist and an order specialist in terms of educational background:
| Sales Support Specialist | Order Specialist | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | - |
Here are the differences between sales support specialists' and order specialists' demographics:
| Sales Support Specialist | Order Specialist | |
| Average age | 47 | 43 |
| Gender ratio | Male, 36.1% Female, 63.9% | Male, 34.8% Female, 65.2% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2% | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |