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The differences between sales support specialists and sales support coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a sales support specialist, becoming a sales support coordinator takes usually requires 6-8 years. Additionally, a sales support specialist has an average salary of $50,782, which is higher than the $39,648 average annual salary of a sales support coordinator.
The top three skills for a sales support specialist include customer service, sales support and powerpoint. The most important skills for a sales support coordinator are sales support, powerpoint, and CRM.
| Sales Support Specialist | Sales Support Coordinator | |
| Yearly salary | $50,782 | $39,648 |
| Hourly rate | $24.41 | $19.06 |
| Growth rate | 4% | -8% |
| Number of jobs | 238,995 | 86,112 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 66% |
| Average age | 47 | 46 |
| Years of experience | 4 | 8 |
A sales support specialist is primarily responsible for performing clerical tasks to support a sales team. Typically, they gather sales leads and data, produce progress reports and presentations, maintain records of all transactions, and liaise with different accounting personnel. A sales support specialist may respond to calls and inquiries, resolving customers' complaints and concerns promptly and professionally. Furthermore, one may arrange meetings and appointments with clients, develop sales strategies for profit growth, and process orders, all while ensuring customer satisfaction.
A sales support coordinator is responsible for assisting the sales team in selling goods and services, identifying opportunities by researching market trends, and generating more revenue resources for the business to increase profitability according to public demands. Sales support coordinators conduct data and statistical analysis with the sales performance reports and help the team in strategizing efficient promotional techniques to boost brand awareness in the market. A sales support coordinator handles the customers' inquiries and concerns, process orders and payments, and resolve complaints.
Sales support specialists and sales support coordinators have different pay scales, as shown below.
| Sales Support Specialist | Sales Support Coordinator | |
| Average salary | $50,782 | $39,648 |
| Salary range | Between $31,000 And $82,000 | Between $28,000 And $54,000 |
| Highest paying City | Jersey City, NJ | New York, NY |
| Highest paying state | New Jersey | New York |
| Best paying company | Microsoft | IBM |
| Best paying industry | Professional | Finance |
There are a few differences between a sales support specialist and a sales support coordinator in terms of educational background:
| Sales Support Specialist | Sales Support Coordinator | |
| Most common degree | Bachelor's Degree, 62% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | University of Pennsylvania |
Here are the differences between sales support specialists' and sales support coordinators' demographics:
| Sales Support Specialist | Sales Support Coordinator | |
| Average age | 47 | 46 |
| Gender ratio | Male, 36.1% Female, 63.9% | Male, 24.6% Female, 75.4% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2% | Black or African American, 6.4% Unknown, 3.9% Hispanic or Latino, 16.7% Asian, 7.0% White, 65.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 6% | 6% |