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Sales support specialist vs sales support coordinator

The differences between sales support specialists and sales support coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a sales support specialist, becoming a sales support coordinator takes usually requires 6-8 years. Additionally, a sales support specialist has an average salary of $50,782, which is higher than the $39,648 average annual salary of a sales support coordinator.

The top three skills for a sales support specialist include customer service, sales support and powerpoint. The most important skills for a sales support coordinator are sales support, powerpoint, and CRM.

Sales support specialist vs sales support coordinator overview

Sales Support SpecialistSales Support Coordinator
Yearly salary$50,782$39,648
Hourly rate$24.41$19.06
Growth rate4%-8%
Number of jobs238,99586,112
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 66%
Average age4746
Years of experience48

What does a sales support specialist do?

A sales support specialist is primarily responsible for performing clerical tasks to support a sales team. Typically, they gather sales leads and data, produce progress reports and presentations, maintain records of all transactions, and liaise with different accounting personnel. A sales support specialist may respond to calls and inquiries, resolving customers' complaints and concerns promptly and professionally. Furthermore, one may arrange meetings and appointments with clients, develop sales strategies for profit growth, and process orders, all while ensuring customer satisfaction.

What does a sales support coordinator do?

A sales support coordinator is responsible for assisting the sales team in selling goods and services, identifying opportunities by researching market trends, and generating more revenue resources for the business to increase profitability according to public demands. Sales support coordinators conduct data and statistical analysis with the sales performance reports and help the team in strategizing efficient promotional techniques to boost brand awareness in the market. A sales support coordinator handles the customers' inquiries and concerns, process orders and payments, and resolve complaints.

Sales support specialist vs sales support coordinator salary

Sales support specialists and sales support coordinators have different pay scales, as shown below.

Sales Support SpecialistSales Support Coordinator
Average salary$50,782$39,648
Salary rangeBetween $31,000 And $82,000Between $28,000 And $54,000
Highest paying CityJersey City, NJNew York, NY
Highest paying stateNew JerseyNew York
Best paying companyMicrosoftIBM
Best paying industryProfessionalFinance

Differences between sales support specialist and sales support coordinator education

There are a few differences between a sales support specialist and a sales support coordinator in terms of educational background:

Sales Support SpecialistSales Support Coordinator
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredUniversity of Pennsylvania

Sales support specialist vs sales support coordinator demographics

Here are the differences between sales support specialists' and sales support coordinators' demographics:

Sales Support SpecialistSales Support Coordinator
Average age4746
Gender ratioMale, 36.1% Female, 63.9%Male, 24.6% Female, 75.4%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2%Black or African American, 6.4% Unknown, 3.9% Hispanic or Latino, 16.7% Asian, 7.0% White, 65.6% American Indian and Alaska Native, 0.4%
LGBT Percentage6%6%

Differences between sales support specialist and sales support coordinator duties and responsibilities

Sales support specialist example responsibilities.

  • Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
  • Position demand high degree of accuracy, product knowledge and math skills.
  • Act as liaison to sales organizations and attend sales calls as necessary to address RFP or project management type activities.
  • Assist AE/VP in maintaining pipeline/ forecast in SalesForce.
  • Assist outside sales personnel in HVAC job preparation.
  • Coordinate commercial loan process from application through booking, maintaining efficient workflow in fast pace environment.
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Sales support coordinator example responsibilities.

  • Manage all aspects of the contract process from assisting with the RFP and proposal preparation to client communication and follow up.
  • Improve company's ability to manage its relationships with customers and monitor/track sales performance with implementation of Salesforce.com.
  • Manage all activities relate to operations including sales order processing, customer fulfillment, shipping, logistics and inventory management.
  • Train co-workers on SalesForce OS.
  • Process requests for POS collateral, forms, and retail merchandising items.
  • Compose technical RFP (request for proposal) response and other proposal documents and build proposal response database.
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Sales support specialist vs sales support coordinator skills

Common sales support specialist skills
  • Customer Service, 17%
  • Sales Support, 12%
  • PowerPoint, 5%
  • CRM, 4%
  • Salesforce, 4%
  • Excellent Interpersonal, 4%
Common sales support coordinator skills
  • Sales Support, 13%
  • PowerPoint, 9%
  • CRM, 9%
  • Data Entry, 9%
  • Salesforce, 8%
  • Order Entry, 4%