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Sales support specialist vs sales support technician

The differences between sales support specialists and sales support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales support specialist and a sales support technician. Additionally, a sales support technician has an average salary of $59,559, which is higher than the $50,782 average annual salary of a sales support specialist.

The top three skills for a sales support specialist include customer service, sales support and powerpoint. The most important skills for a sales support technician are customer service, product knowledge, and inbound calls.

Sales support specialist vs sales support technician overview

Sales Support SpecialistSales Support Technician
Yearly salary$50,782$59,559
Hourly rate$24.41$28.63
Growth rate4%4%
Number of jobs238,995177,065
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 51%
Average age4747
Years of experience44

Sales support specialist vs sales support technician salary

Sales support specialists and sales support technicians have different pay scales, as shown below.

Sales Support SpecialistSales Support Technician
Average salary$50,782$59,559
Salary rangeBetween $31,000 And $82,000Between $33,000 And $106,000
Highest paying CityJersey City, NJNew York, NY
Highest paying stateNew JerseyConnecticut
Best paying companyMicrosoftApple
Best paying industryProfessional-

Differences between sales support specialist and sales support technician education

There are a few differences between a sales support specialist and a sales support technician in terms of educational background:

Sales Support SpecialistSales Support Technician
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredUniversity of Pennsylvania

Sales support specialist vs sales support technician demographics

Here are the differences between sales support specialists' and sales support technicians' demographics:

Sales Support SpecialistSales Support Technician
Average age4747
Gender ratioMale, 36.1% Female, 63.9%Male, 76.4% Female, 23.6%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.1% Asian, 5.1% White, 73.0% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between sales support specialist and sales support technician duties and responsibilities

Sales support specialist example responsibilities.

  • Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
  • Position demand high degree of accuracy, product knowledge and math skills.
  • Act as liaison to sales organizations and attend sales calls as necessary to address RFP or project management type activities.
  • Assist AE/VP in maintaining pipeline/ forecast in SalesForce.
  • Assist outside sales personnel in HVAC job preparation.
  • Coordinate commercial loan process from application through booking, maintaining efficient workflow in fast pace environment.
  • Show more

Sales support technician example responsibilities.

  • Manage the maintenance, repair, and operation of POS equipment.
  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Preform transfer on phone numbers and set-up of VOIP phone services
  • Assist in creating Linux FTP servers and solving internal networking issues.
  • Assist with router setup and acquiring and IP address for Intranet and Internet.
  • Train client in POS operations and tasks; share knowledge of software capabilities.
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Sales support specialist vs sales support technician skills

Common sales support specialist skills
  • Customer Service, 17%
  • Sales Support, 12%
  • PowerPoint, 5%
  • CRM, 4%
  • Salesforce, 4%
  • Excellent Interpersonal, 4%
Common sales support technician skills
  • Customer Service, 20%
  • Product Knowledge, 18%
  • Inbound Calls, 4%
  • Customer Support, 4%
  • IP, 4%
  • Technical Sales Support, 3%