Schedule clerk vs insurance clerk

The differences between schedule clerks and insurance clerks can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a schedule clerk, becoming an insurance clerk takes usually requires 2-4 years. Additionally, an insurance clerk has an average salary of $33,089, which is higher than the $31,818 average annual salary of a schedule clerk.

The top three skills for a schedule clerk include patients, medical terminology and patient care. The most important skills for an insurance clerk are patients, insurance verification, and data entry.

Schedule clerk vs insurance clerk overview

	Schedule Clerk	Insurance Clerk
Yearly salary	$31,818	$33,089
Hourly rate	$15.30	$15.91
Growth rate	-5%	-3%
Number of jobs	112,225	147,755
Job satisfaction	-	2
Most common degree	Associate Degree, 29%	High School Diploma, 29%
Average age	47	44
Years of experience	2	4

What does a schedule clerk do?

Schedule clerks assist the administrative staff in scheduling work for the staff. They schedule and organize clerical activities in a facility and manage appointments of patients and doctors. These clerks are tasked to inform patients about financial assistance opportunities, ensure compliance with corporate standards in clerical scheduling tasks, and greet patients and guests. They may provide medical records information by answering the request of patients, law firms, and government agencies. Additionally, they implement plans to communicate on patient changes for converting paper medical records to electronic medical records.

What does an insurance clerk do?

An insurance clerk usually works to process insurance, reinstatement, changes, or cancellations for a company or an individual account. They are responsible for monitoring, processing, and organizing different insurance claims for a client. They usually work closely with the company's insurance agent to provide necessary information to process the clients' application. This career requires a broad knowledge of local and state insurance policies, good attention to detail, excellent communication skills, customer service skills, and administrative skills.

Schedule clerk vs insurance clerk salary

Schedule clerks and insurance clerks have different pay scales, as shown below.

	Schedule Clerk	Insurance Clerk
Average salary	$31,818	$33,089
Salary range	Between $25,000 And $39,000	Between $27,000 And $39,000
Highest paying City	-	Henderson, NV
Highest paying state	-	New Hampshire
Best paying company	-	Lenoir Memorial Hospital
Best paying industry	-	Finance

Differences between schedule clerk and insurance clerk education

There are a few differences between a schedule clerk and an insurance clerk in terms of educational background:

	Schedule Clerk	Insurance Clerk
Most common degree	Associate Degree, 29%	High School Diploma, 29%
Most common major	Business	Business
Most common college	Stanford University	-

Schedule clerk vs insurance clerk demographics

Here are the differences between schedule clerks' and insurance clerks' demographics:

	Schedule Clerk	Insurance Clerk
Average age	47	44
Gender ratio	Male, 13.4% Female, 86.6%	Male, 8.3% Female, 91.7%
Race ratio	Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 21.2% Asian, 7.0% White, 55.9% American Indian and Alaska Native, 1.0%	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage	6%	11%

Differences between schedule clerk and insurance clerk duties and responsibilities

Schedule clerk example responsibilities.

Manage front office check-in, insurance verification and certifications from doctors.
Interact with patients and physician offices to schedule radiology, cardiology, respiratory and nuclear medicine procedures.
Use and knowledge of ICD-9 and CPT codes.
Assign ICD-9-CM codes to inpatient records.
Maintain confidentiality of all information as per HIPAA guidelines.
Stock hardware, groceries, face shelves and bag groceries.

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Insurance clerk example responsibilities.

Manage front office check-in, insurance verification and certifications from doctors.
Establish and implement procedures for completion of patient super bills with proper diagnostic coding utilizing ICD-9 and CPT code manuals.
Maintain patient medical records insuring diagnosis codes (ICD-9) are itemized correctly and name and address of insurance carriers record.
Schedule and obtain authorization for outpatient procedures for patients via private insurance, worker's compensation, and Medicare/ Medicaid.
Complete several ICD-10 training courses.
Perform medical coding with most accurate and descriptive HCPCS code.

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Schedule clerk vs insurance clerk skills

Common schedule clerk skills

Patients, 33%
Medical Terminology, 7%
Patient Care, 5%
Surgery, 5%
Data Entry, 4%
Phone Calls, 4%

Common insurance clerk skills

Patients, 25%
Insurance Verification, 7%
Data Entry, 7%
Customer Service, 6%
Insurance Coverage, 5%
Computer System, 3%

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Updated January 8, 2025

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