Select guest coordinator jobs near me - 227 jobs

Compensation: $16.50/hour starting pay. Monthly personal performance bonuses of up to $700 available. Note all bonuses are taxed. Role: Our Hospitality Experts are our guest's first point of contact with The Escape Game! They are responsible and empowered to exceed guest expectations through epic hospitality over the phone, chat, and in email communications. They will seek to create The Escape Game super fans by providing an exceptional guest experience that results in positive word of mouth. They will work to solve guest problems, accommodate guest needs, talk guests through concerns and ultimately generate bookings for The Escape Game. Expected Weekly Hours: 30-45 hours per week Expected Schedule: Flexible availability, including nights, weekends, and holidays. Seasonal Dates of Work: As early as 10/21/2025, but will end on 1/17/2026. Responsibilities: Work to meet the incoming demand of calls, chats and emails so we can serve every single guest. Delivering unique forms of hospitality to every single guest by creating personal connections in every interaction. Being a The Escape Game brand ambassador: enthusiastically explaining our games. Remove barriers between our guests and their first/next experience at The Escape Game. Create epic guest moments that generate positive word of mouth and brand perception. Communicating with The Escape Game Store locations nationwide, professionally and politely. Creatively solve guest challenges as needed. Requirements & Expectations: Flexible availability, including nights, weekends, and holidays Obsession with delivering 5-star hospitality to guests Genuine love for serving others Flexible, humble, and teachable Ability to function both creatively and administratively Exceptional communication skills High capacity for creative problem solving Ability to multitask Energetic, friendly, and patient Remote Specific Expectations: Work remotely from locations that are quiet, with good wifi and are generally private due to the information that could be on your screen while on the clock. Your home is the preferred place of work. If you need to work outside of your home for some reason, communication should be sent for approval to your direct leader at least 24 hours in advance. Approvals can be made with less time if there are emergencies (power outage, etc) Be in a professional setting & remember professionalism when working remotely and participating on video calls. (not laying down or on a couch, or in pajamas, attending to family, etc.) TEG shirts are appropriate and business casual tops when on video meetings. Share your location via Gchat by informing the team & your direct leader of meal breaks or “brb” breaks to take 5-10 mins for restroom breaks or brain breaks. Use the TEG laptop sent to you for all TEG related work. Be on camera for video calls and meeting with the your team and other HQ teams.

About the role The Associate, Client Services serves as a leader in the nonprofit community, inspiring and supporting nonprofits to realize their full fundraising potential. About 80% of the Associate's time is spent supporting a portfolio of clients, in partnership with other Aperio team members. About 20% of time is spent on business development, serving as a thought leader in the community and proactively building relationships with a portfolio of prospective clients, referral sources, and other nonprofit leaders and fundraisers. Client services responsibilities (80%) The Associate, Client Services supports our team of Client Services Directors in providing thought partnership and hands-on support to a portfolio of nonprofit clients. In every project, the Associate will position clients for sustainable revenue growth and fulfill client objectives. To that end, the Associate will: Adopt a client-centric approach Continually seek to understand each client's values, objectives, and expectations Leverage the Aperio approach of results-orientation, creativity, simplicity, and authenticity to create value for clients Support Directors in mapping out a concrete, actionable project plan for strategies and Aperio deliverables Track and monitor action steps in Asana for Directors, team members, clients, and self Serve as the day-to-day leader on moving action steps forward, providing reminders to Aperio staff and clients, when needed Produce meeting agendas Take comprehensive notes during meetings to ensure strategies and ideas are captured and can move forward Complete substantive portions of projects for clients to lessen the burden on staff Seamlessly blend into the culture and workstyle of the client, building trust and working partnerships with a variety of stakeholders Use all available Aperio resources-expertise, experience, templates, tools, etc.-to seamlessly and efficiently advance project plans Contribute resources to the Aperio library through client work Contribute to Aperio's efforts to fight racism and discrimination through client services Leverage the time, expertise, and experience of Aperio's Expert Network to increase value for clients and accelerate service delivery Direct project support varies by client. It can include, but is not limited to: Conducting assessments Producing reports summarizing assessment findings, recommendations, and strategies Interpreting data analyses Creating major gift, foundation, and corporate portfolios Supporting clean-up and SOP-development for databases and operational processes Creating governance models, dashboards, and trainings to implement/enhance metrics management Conducting moves management strategy sessions Preparing plans and materials for donor calls, meetings, and solicitations Creating fundraising toolkits Engaging leadership and boards in philanthropy Conducting qualification outreach to donors (emails, phone calls, meetings, etc.) for ad hoc donor lists or a defined qualification portfolio Developing and writing collateral Developing and writing custom proposals and stewardship reports Facilitating workshops Providing 1:1 coaching Business development responsibilities (20%) The Associate, Client Services serves as an ambassador for Aperio in the community to grow Aperio's client portfolio and support nonprofits broadly in their efforts to thrive . The Associate builds and engages a targeted portfolio of prospective clients, referral sources, and other key relationships. In addition, the Associate educates, equips, and inspires other nonprofit leaders and fundraisers about what it takes to thrive . To fulfill this role, the Associate will: Build and engage a portfolio of 25-50 strategic relationships, sourced from personal networks and cold outreach Actively network to grow and strengthen the portfolio, achieving monthly activity metrics Leverage portfolio engagement resources provided, such as templates, scripts, segmented lists, and cold outreach prospect lists Approach conversations with curiosity to learn from experience on the ground Contribute to Aperio's efforts to fight racism and discrimination, especially in nonprofits, fundraising, and philanthropy Present/facilitate and participate in conferences, workshops, and webinars hosted by Aperio and other industry groups Create articles and videos that educate, equip, and inspire nonprofit leaders and fundraisers Promote and engage with Aperio content across social media channels Qualifications 3+ years experience in fundraising, ideally including experience focusing full-time on relationship-based fundraising (major gifts, foundations, or corporate partnerships) Experience soliciting $10,000+ gifts Ability to ‘manage up' Experience supporting leadership on donor relationships and/or projects Exceptional attention to detail Superb relationship management, interpersonal, and communication (written and oral) skills Experience managing projects to successful completion Outstanding organizational and time-management skills and ability Strong understanding of technology systems pertinent to major gifts (Salesforce and Raiser's Edge a plus) Openness to the ever-changing, dynamic environment of a start-up company Eagerness to learn new knowledge and skills Ability to travel for assignments, as needed, up to 50% of time

Job DescriptionSalary: $15 an hour Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher Who We Are: Do What You Love Love What You Do. Founded in 2004, Nurtur Aveda is a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness. Responsibilities: Demonstrate a strong understanding that the spa/salon industry is high touch, meaning that it requires strong interpersonal skills and attention to the needs of others. Continually be focused on hospitality, guest care and service excellence. During times when traffic is slow, provide support to other team members to ensure guest satisfaction is met during their service experience. Follow the Aveda service cycle with every retail guest as determined by Nurtur. Perform daily support to guests to ensure their satisfaction is met during their service experience. Support company initiatives by ensuring productivity goals are met through managing the appointment book. This includes, but is not limited to creating availability, up-selling services, inform guests of seasonal specials and events, maintaining a wait list for services, etc. Oversee the planning, coordination and execution of a complete and accurate physical inventory as required. Work with Guest Experience Manager to aid in development of strategies to achieve retail and service goals and objectives. Follow the cash management policy. Plan, coordinate and execute special events for the promotion of new launches. Educate all Nurtur Professionals and fellow Guest Experience team members of any new product launches and general product knowledge. Manage the day-to-day behaviors of the Professional Staff including, but not limited to: attendance, dress code inspection, sanitation inspection, service behaviors, professionalism, use of down-time, etc. Provide on-going recognition, support, and motivation for Nurtur Professionals. Maintain and enhance the overall look of the salon. Enforce policies and procedures of Nurtur the Salon; serve as a role model. Communicate all corporate policies and procedures to team members and ensure compliance. Resolve guest challenges in an effective and timely manner. Continuously work at creating and nurturing strong working relationships with other team members. Project a professional image at all times to internal and external clients. Create a sense of urgency; delegate appropriately; motivate self and team to accomplish objectives. Follow and implement all Aveda visual presentation standards and guidelines for product launches. Assist the marketing team with floor sets, window changes and collateral placement takes place in a timely manner. Manage all functions to properly open and close the store following guidelines and policies. Actively participate in meetings, training and conference calls. Participate in Aveda and Nurtur Corporate Events including Career Fairs, Chamber Meetings, PR/Marketing Events, Holiday Event, Earth Month, Beauty for a Cure, etc. Perform other duties as assigned. Achieving sales goals. Staying within approved budgets. Supervising all bank, and currency transactions. Ensure that all team members adhere to the Cash Management Policy. Control banking expenditures according to established procedures. Maintain personal sales and achieve sales goals. Ability to take initiative and accountability for the accuracy of information and for achieving results. Motivate self and others to overcome obstacles and achieve goals. Requirements: High School diploma or equivalent. Prior experience with guest care in a retail, salon and spa or hospitality industry. Time Management: ability to organize and manage multiple projects. Organization: ability to demonstrate strong organizational skills. Ability to make and implement decisions. Ability to maintain a high level of confidentiality. Eagerness to learn and grow in position. Demonstrated aptitude to train new team members. Demonstrated ability to provide excellent presentations. Demonstrated ability to thrive in a fast-paced environment. Willing to work a flexible schedule, including evenings and weekends. Excellent interpersonal and communication skills; articulate in English. Strong commitment to customer service excellence. Commitment to company mission and vision. Physical Demands and Work Environment: Walk, stand up, and/or sit for up to eight (8) hours per day Use hands to handle objects and reach with hands and arms Walk, sit, stand, balance, stoop, speak, and hear See a computer screen and read paper and electronic documents Occasionally lift and/or move objects up to 30 pounds Tolerate a minimal to moderate noise level typical of a school setting Perks and Benefits: Medical/Dental/Vision/Life 401(k)/match PTO (paid time off) EAP (employee assistance program) Short-term disability Employee discount on products and services Growth Opportunities Travel Requirements:The team member in this position must be able to travel locally to events and for out-of-state training and events as necessary. Equal Opportunity Employer: Nurtur Holdings LLC (including its affiliated organizations) is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. If you've ever thought about sharing your skills and experience with others, here's your opportunity. Apply today!

Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher Who We Are: Do What You Love - Love What You Do. Founded in 2004, Nurtur Aveda is a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness. Responsibilities: * Demonstrate a strong understanding that the spa/salon industry is "high touch," meaning that it requires strong interpersonal skills and attention to the needs of others. Continually be focused on hospitality, guest care and service excellence. * During times when traffic is slow, provide support to other team members to ensure guest satisfaction is met during their service experience. * Follow the Aveda service cycle with every retail guest as determined by Nurtur. * Perform daily support to guests to ensure their satisfaction is met during their service experience. * Support company initiatives by ensuring productivity goals are met through managing the appointment book. This includes, but is not limited to creating availability, up-selling services, inform guests of seasonal specials and events, maintaining a wait list for services, etc. * Oversee the planning, coordination and execution of a complete and accurate physical inventory as required. * Work with Guest Experience Manager to aid in development of strategies to achieve retail and service goals and objectives. * Follow the cash management policy. * Plan, coordinate and execute special events for the promotion of new launches. * Educate all Nurtur Professionals and fellow Guest Experience team members of any new product launches and general product knowledge. * Manage the day-to-day behaviors of the Professional Staff including, but not limited to: attendance, dress code inspection, sanitation inspection, service behaviors, professionalism, use of down-time, etc. * Provide on-going recognition, support, and motivation for Nurtur Professionals. * Maintain and enhance the overall look of the salon. * Enforce policies and procedures of Nurtur the Salon; serve as a role model. • Communicate all corporate policies and procedures to team members and ensure compliance. * Resolve guest challenges in an effective and timely manner. * Continuously work at creating and nurturing strong working relationships with other team members. * Project a professional image at all times to internal and external clients. * Create a sense of urgency; delegate appropriately; motivate self and team to accomplish objectives. * Follow and implement all Aveda visual presentation standards and guidelines for product launches. * Assist the marketing team with floor sets, window changes and collateral placement takes place in a timely manner. * Manage all functions to properly open and close the store following guidelines and policies. * Actively participate in meetings, training and conference calls. * Participate in Aveda and Nurtur Corporate Events including Career Fairs, Chamber Meetings, PR/Marketing Events, Holiday Event, Earth Month, Beauty for a Cure, etc. * Perform other duties as assigned. * Achieving sales goals. Staying within approved budgets. Supervising all bank, and currency transactions. * Ensure that all team members adhere to the Cash Management Policy. * Control banking expenditures according to established procedures. * Maintain personal sales and achieve sales goals. * Ability to take initiative and accountability for the accuracy of information and for achieving results. * Motivate self and others to overcome obstacles and achieve goals. Requirements: * High School diploma or equivalent. * Prior experience with guest care in a retail, salon and spa or hospitality industry. * Time Management: ability to organize and manage multiple projects. * Organization: ability to demonstrate strong organizational skills. * Ability to make and implement decisions. * Ability to maintain a high level of confidentiality. * Eagerness to learn and grow in position. * Demonstrated aptitude to train new team members. * Demonstrated ability to provide excellent presentations. * Demonstrated ability to thrive in a fast-paced environment. * Willing to work a flexible schedule, including evenings and weekends. * Excellent interpersonal and communication skills; articulate in English. * Strong commitment to customer service excellence. * Commitment to company mission and vision. Physical Demands and Work Environment: * Walk, stand up, and/or sit for up to eight (8) hours per day * Use hands to handle objects and reach with hands and arms * Walk, sit, stand, balance, stoop, speak, and hear * See a computer screen and read paper and electronic documents * Occasionally lift and/or move objects up to 30 pounds * Tolerate a minimal to moderate noise level typical of a school setting Perks and Benefits: * Medical/Dental/Vision/Life * 401(k)/match * PTO (paid time off) * EAP (employee assistance program) * Short-term disability * Employee discount on products and services * Growth Opportunities Travel Requirements: The team member in this position must be able to travel locally to events and for out-of-state training and events as necessary. Equal Opportunity Employer: Nurtur Holdings LLC (including its affiliated organizations) is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. If you've ever thought about sharing your skills and experience with others, here's your opportunity. Apply today!

Title /Project Name: Team Coordinator Company is looking to hire someone to coordinate, assist, and manage team tasks. Responsibilities Maintaining an agenda and keeping meeting minutes Approx 5 to 10 conference calls/virtual meetings per week Daily attention to all email correspondence Building and managing daily calendar appointments Maintain company contact database Assist in resolving business issues using systems and data May perform additional projects upon request Benefits: Practical experience with varied business activities Shadowing, mentoring, and training opportunities with experienced, knowledgeable professionals Participate in networking events and company meetings Learn employability skills such as communication, system building, accountability, creativity and critical thinking Acquire skills in the small business process Position Requirements: Access to a computer Access to Google, Zoom, popular business software such as Outlook, Apple Mail, Microsoft 365 Access to high speed internet Good written and verbal communication skills Detail-oriented with strong organizational skills

Insurance Certificates Processor / Client Service Coordinator, with Applied-EPIC experience, needed for an Insurance Agency located in Central San Diego - REMOTE! • HOURS: Monday - Friday, 9 am - 5 pm . • WORKPLACE: REMOTE work offered! Must reside in CA. A Hybrid schedule and In-office are also offered! • PAY: $25.00 per hour • BENEFITS: Weekly payroll, direct deposit, online time entry, sick leave pay, and upon meeting eligibility: holiday pay, vacation pay and 401K Retirement Plan. Job Duties will include, but are not limited to: • Processing commercial Certificates weekly; assisting the Construction team. • Supports one or more Client Managers or Client Executive on a designated book of business. • Support in day-to-day servicing on clients to include: Issuing proofs of insurance Gather documentation needed for new and renewal marketing, such as prior policies, loss runs and motor vehicle reports. Entering data needed to produce quotes into various carrier systems. Prepare summary of Insurance for renewal or mid-term reviews. Process, and request endorsement transactions with carriers and document transactions in management system. Provide invoices and statements to clients and review accounts receivables to ensure timely payment on outstanding invoices. Review binders, policies, endorsements, and audits for accuracy and deliver to client. Review and deliver premium audits to clients. • Gather documentation needed for new and renewal marketing, such as prior policies, loss runs and motor vehicle reports. • Entering data needed to produce quotes into various carrier systems. • Review binders, policies, endorsements, and audits for accuracy and deliver to client. • Enter claims data into management system and transmit to carrier when needed. •Backup up team in other functions as needed. Requirements: • The qualified candidate must know EPIC; intermediate to advanced level. • Must hold an active CA Property and Casualty license; unrestricted. • Proficiency with MS Office software (i.e., Word, Excel, and Outlook). • Must be able to prioritize tasks, set and achieve goals, think logically in solving problems, and present results neatly, with clarity and precision in both oral and written form. • Have good verbal and written communication skills for both client and internal communication. • Strong attention to detail. Regular and consistent attendance as defined per Company policy. Work is performed in a typical interior/office work environment. Ability to use computer keyboard and sit in a stationary position for extended periods as well as the use of office equipment such as fax and copy machines, and telephones. May be required to stand for extended periods of time. Must possess effective communication and listening skills such that complicated information can be communicated in a straight-forward manner that the listener can understand, as well as paraphrasing and questioning to gain a complete understanding of the speakers concerns and goals. Ability to prioritize, multi-task, set goals and meet deadlines. Must be a team player that possesses strong customer service and problem-solving skills. Must have a professional demeanor, be detail oriented, organized, highly ethical and have a positive attitude. Legal residents of California only. Visa Sponsorship not available. W2 only.

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! : Join Job Duck as a Client Services Coordinator and become an integral part of a dynamic team dedicated to delivering exceptional client service. In this role, you will manage critical communications with providers, verify balances, and ensure accurate documentation to support smooth case handling. Your ability to organize information, maintain attention to detail, and communicate effectively will make a direct impact on client satisfaction and operational efficiency. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values precision in every task. • Salary Range: $1,150 USD to $1,220 USD Responsibilities include, but are not limited to: Negotiate with providers after training to secure favorable outcomes for clients Coordinate timely follow-ups with relevant stakeholders Accurately document all findings and interactions in the CRM system Communicate with multiple providers and consolidate inquiries when possible to optimize efficiency Contact providers on behalf of clients to request and review outstanding invoices, verify balances, and confirm insurance coverage applicability Manage call volume and ensure responsiveness to client needs Maintain professionalism and confidentiality in all communications Requirements: Additional Job Description • Location: Virginia, US. (Remote support for U.S.-based office) • Time Zone: EST • Office Hours: 8:30 AM - 5:30 PM EST • Software/Tools: • CRM: Neos • VoIP: Intermedia • Internal Communication: Neos, Zoom • Email: Neos • Calendar: Neos • Expected Call Volume: Minimum of 50 calls per week Required Skills: • Minimum of 1 year of experience in client-facing roles or customer service • Strong organizational and time-management skills • Excellent verbal and written communication in English and Spanish • Ability to handle multiple tasks and prioritize effectively • Detail-oriented with a high level of accuracy • Problem-solving and negotiation skills • Comfortable working with CRM systems and VoIP tools • Professional demeanor and client-focused mindset Work Shift: Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

We are hiring a Remote Client Services Coordinator to manage client communication and assist with coordinating travel arrangements. This role focuses on organization, client support, and ensuring a smooth booking experience from inquiry to travel completion. This position is well suited for detail-oriented individuals who enjoy working with people and managing multiple tasks in a remote environment. Key Responsibilities Serve as a point of contact for client travel inquiries Coordinate travel bookings and confirmations Maintain accurate client records and reservation details Assist with itinerary updates and changes Provide timely follow-up and post-booking support Support overall client satisfaction throughout the travel process Qualifications Excellent communication and organizational skills Customer service experience preferred Comfortable working remotely with minimal supervision Strong attention to detail Ability to learn new systems and processes Must be 18+ and authorized to work in the United States What We Offer Remote, flexible work environment Training and onboarding support Access to travel tools and resources Ongoing mentorship Commission-based compensation Travel industry perks

About Giga Giga builds the electrical infrastructure that powers the modern world. We manufacture transformers, switchboards, and modular data centers for customers across the United States and the globe. Together, our team combines fresh perspectives with deep industry experience to solve real-world problems for our customers. We move fast and think practically. If you're ready to make an impact in an industry that matters, we're looking for people like you. Why Join Us Giga was founded by two Texas A&M grads who started welding modular data centers in East Texas in 2019. Frustrated by the broken infrastructure industry-forced to choose between speed, quality, or fair pricing-they built something different: the only vertically integrated energy infrastructure company that controls site development, manufacturing, and power markets under one roof. The results: 140 employees across 5 global offices. We've delivered 3.5 GW of equipment (1000+ transformers, 200+ switchboards, 735+ data centers) and have 400+ MW in our pipeline. We're disrupting a $100B+ market, and our exit strategy is crystal clear: Maximum Valuation and an IPO. Join us to help ring the bell on Wall Street. What you'll do We're at an inflection point. We've proven we can win new customers-now we need to turn them into repeat buyers and expand our wallet share. As Head of Client Services, you'll transform our client operations from reactive order management to proactive customer success that drives recurring revenue. This role sits at the intersection of operations and growth. Today, it's about managing day-to-day customer support, order management, and putting out fires across international operations. Tomorrow, it's about building systems that anticipate customer needs, drive expansion, and create delighted advocates for Giga. You'll manage cross-functional workflows between sales, production teams in China, and customers who communicate via everything from email to Telegram. You'll build the processes and team that can scale as we grow from $150M to IPO-scale revenue. This is a hands-on operational role with the opportunity to define what world-class client services looks like in modular infrastructure. Where you'll work This role will be based in the United States (Houston, Long Beach, or San Francisco). You must be willing to work in the office full-time, outside of our bi-weekly WFH Fridays. Employees will be able to work remotely for up to 4 weeks per year. International coordination: You'll work across time zones with production teams in China, Mexico, and India. Expect early morning or evening calls to coordinate with international operations. Responsibilities Lead all client services functions including order management, customer support, and account management Transform reactive operations into proactive customer success programs that drive repeat business and expansion revenue Manage day-to-day customer communications across multiple channels (email, Slack, Telegram, WhatsApp, phone) Own critical incident response including customer escalations, wide-scale quality issues, and on-site product failures, coordinating rapid resolution across engineering, production, and leadership teams Manager order management process from quote acceptance through delivery and invoicing, coordinating between sales and production Develop customer success playbooks that increase retention, satisfaction, and wallet share Collaborate cross-functionally with sales, production (China), engineering, and finance teams Navigate international operations including time zone coordination and cultural communication differences Implement and optimize customer relationship tools (HubSpot, Monday, Slack, etc.) to improve efficiency Track and report on key metrics: CSAT, NPS, order cycle time, issue resolution time, repeat purchase rate Identify opportunities for process improvement in order fulfillment and customer communication Build customer feedback loops that inform product development and operational improvements Manage customer expectations during complex, multi-month infrastructure projects Create documentation and training materials for customer onboarding and self-service Hire and develop client services team as company scales Requirements 7+ years in customer success, client services, or operations roles with increasing responsibility Startup or high-growth company experience navigating evolving organizational structures Proven track record managing both operational execution (order management, support tickets) and strategic customer success initiatives Experience working across international teams and managing time zone/cultural communication challenges Strong systems orientation with hands-on experience using HubSpot, Monday, Slack, or similar platforms Ability to build processes and systems from scratch while managing day-to-day operations Excellent problem-solving skills with a "figure it out" mentality for putting out fires Experience in B2B businesses with complex, high-value transactions or project-based sales Strong cross-functional collaboration skills, particularly with sales and operations teams Data-driven approach to measuring customer health and operational performance Comfortable with ambiguity and able to shift from reactive to proactive work as organization matures Bachelor's degree in Business, Operations, Communications, or related field Bonus points Experience in infrastructure, manufacturing, construction, or hardware businesses Background managing customer operations for companies selling physical products with long lead times Familiarity with data center, energy, or industrial equipment industries Experience transitioning a customer support function into a revenue-driving customer success organization Mandarin or Spanish language skills for international team coordination Technical aptitude to understand complex product specifications and customer requirements Experience with customer communications via non-traditional channels (Telegram, WhatsApp, WeChat) Background in both operational roles and customer-facing relationship management Benefits Subsidized health, dental, and vision insurance Significant equity in a profitable, IPO-bound company 401(k) with 4% employer match Unlimited PTO Parental leave FSA/HSA options Commuter benefits Monthly team onsites across all offices The Opportunity: Join at the critical moment when we transition from winning new customers to building long-term relationships that drive recurring revenue. You'll build the client services infrastructure for a company scaling to IPO while working directly with customers who are deploying critical infrastructure. This is the rare chance to own both operations and strategy, building systems that didn't exist while solving real problems every day. If you thrive in the organized chaos of high-growth startups and want meaningful equity in a profitable, category-defining company, let's talk. Equal Opportunity Employer Statement Giga Energy is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Giga Energy complies with all applicable labor laws, including the California Fair Employment and Housing Act (FEHA) and other relevant state and federal regulations. We provide reasonable accommodations for qualified individuals with disabilities and encourage applicants who require accommodations during the hiring process to contact us.

We're seeking a proactive, detail-oriented Client Services Specialist to provide high-quality administrative support across client-facing operations. This non-exempt role is critical for smooth client experiences, regulatory compliance, and efficient cross-team coordination in a fast-paced services-oriented environment. Qualifications1-3 years of administrative or client service experience Excellent written and verbal communication skills Strong attention to detail and ability to follow instructions precisely Ability to manage multiple tasks and maintain consistency under pressure Proficiency with Microsoft Office or Google Workspace; familiarity with CRM tools a plus Experience in collections or financial services is beneficial but not required What you'll do: Manage inbound/outbound calls and emails, including scheduling or joining client conference calls. Capture and relay account instructions, updates, and special handling requests accurately. Oversee daily intake processes, including new business scrubs and data validation. Handle file operations: retrieval, scanning, printing, faxing, and importing/exporting. Assist with skip tracing activities and follow standard operating procedures. Support Collection Staff by handling settlement offers and account notations. Update CRM and internal systems with precise client and case details. Prepare routine deliverables (status updates, audit reports, client deliverables). Follow both written and verbal directions to support cross-department efforts. Maintain compliance with FDCPA and other applicable regulatory requirements. Participate in training and knowledge-sharing on new processes and systems. Assist Client Services Manager with ad-hoc tasks and internal initiatives. Support onboarding of new clients and roll-out of related operational projects. Communicating with Clients via email and phone. Assisting Collection Staff with settlement offers. Who you are: 1-3 years of administrative or client service experience Excellent written and verbal communication skills Strong attention to detail and ability to follow instructions precisely Ability to manage multiple tasks and maintain consistency under pressure Proficiency with Microsoft Office or Google Workspace; familiarity with CRM tools a plus Experience in collections or financial services is beneficial but not required

URGENT HIRING: Skincare Sales & Guest Services Associate | Paid Training | Luxury Spa Compensation: $2,500/month base salary + commission On-Target Earnings (OTE): $60,000+ per year Job Type: Full-Time or Part-Time | Flexible Schedule | Weekend Availability Required Location: In-person Why Join Us? Are you passionate about skincare and providing exceptional customer service? Our luxury spa is looking for a friendly, organized, and sales-driven Skincare Sales & Guest Services Associate to be the welcoming face of our business. This role includes paid training to help you master our products, services, and sales techniques so you can succeed and grow with us. Plus, enjoy paid gasoline when traveling to nearby locations as part of your role. Key Responsibilities Greet all clients with a professional appearance and a warm smile Answer incoming phone calls and respond promptly to inquiries Manage appointment bookings and schedule reservations efficiently Promote and sell spa treatments, skincare products, and memberships to meet sales targets Process payments accurately and maintain detailed sales records Keep the front desk tidy, organized, and inviting at all times Provide administrative support including data entry, filing, and photocopying Travel to nearby spa locations as needed (gasoline expenses covered) Qualifications Proven experience in a front desk, guest services, or sales role (spa or salon experience preferred) A background in esthetics or skincare is a strong plus but not required Excellent communication and time management skills Comfortable using computers, CRM software, and scheduling tools Ability to multitask and work efficiently in a fast-paced environment Reliable transportation and availability to work at least one weekend day Compensation & Benefits Base Salary: $2,500/month Commission with uncapped earning potential (OTE: $60,000+ annually) Paid training to set you up for success Paid gasoline reimbursement for travel to nearby locations Employee discounts on skincare products and spa services Opportunity for career growth within a luxury wellness brand Work Schedule Flexible shifts including weekends (minimum 1 weekend day required) How to Apply If you're ready to launch your career in luxury skincare sales and guest services, send your resume with your best contact number and email. Qualified candidates will be contacted promptly. After applying, please send a follow-up email including: Your earliest available start date Your daily sales target (numeric figure) A brief summary of your sales experience

About the Opportunity: Help clients unplug, restore, and rejuvenate through global wellness travel. As a Wellness and Spa Retreat Coordinator with Exciting Travel Now, you'll connect people to balance, beauty, and peace through meaningful retreat experiences. What You'll Do: Curate wellness resort stays, spa getaways, and yoga or mindfulness retreats. Research holistic destinations, wellness programs, and rejuvenating experiences. Manage bookings, guest communication, and travel coordination. Ideal Fit: Passionate about wellness, health, and travel. Excellent organizational and communication skills. Calm, encouraging personality with a client-focused approach. Perks: Remote work with flexible scheduling. Training with leading wellness and retreat partners. Opportunity to promote well-being and renewal through travel. Explore More: TikTok: ************************************* Facebook: *************************************

Job DescriptionPosition Description: Great pay. Fun industry. Supportive team. Real growth. Our Guest Service Coordinators are the heartbeat of our salons. If you love people, communication, and fast-paced environments and especially if youre a licensed cosmetologist or cosmetology student, this role is an amazing way to build consistent income, industry experience, and a long-term career inside a professional salon group. We are seeking licensed cosmetologists and cosmetology students. Sunday availability required. Pay & Growth Licensed cosmetologists start at $18.38/hour (plus bonuses). Other candidates typically start in the $16$17/hour range (plus bonuses). We use a clear level system with built-in raises. Many GSCs reach $19$22/hour in under a year, with long-term growth into the high-$20s/hour range. Promotions are performance-based and may happen multiple times per year. What Youll Do Welcome and care for guests Manage check-in, check-out, and scheduling Support front desk flow and communication Assist with retail and salon operations Work closely with stylists and leadership What This Role Is Think: receptionist + retail + communication hub. You help the salon run smoothly while creating an amazing guest experience. Requirements Active Cosmetology License in Ohio or active enrollment in a Cosmetology Program Acceptable background check Comfortable using computers and POS systems Strong communication and professionalism

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The Langham, New York offers modern luxury on Fifth Avenue and is recognized for its genuine, personalized service in line with the culture and values of Langham Hospitality Group. The hotel boasts spacious guest rooms with views of the Empire State Building, The Gallery event space and fine dining at Ai Fiori. For more information about the property, please visit: ****************************************************** The objective of the On-Call Guest Service Ambassador (In-Room Dining) is to provide friendly, courteous and professional in-room dining service to guests while maintaining high level of service as per Langham Hospitality Group and Forbes standards. RESPONSIBILITIES AND JOB DUTIES: Telephone Sales Agent: Promptly answer guests' calls, announce any specials, promote menu items and answer questions regarding preparation methods. Menu knowledge is important. Document orders; repeat items back to callers to ensure accuracy and quote expected arrival time per set standards with speed and accuracy. Input order information into POS, allowing culinary staff to begin preparation; note any special requests clearly. Assist service staff during peak periods by preparing service trays and generally assisting with all efforts to ensure prompt delivery. Respond to guest complaints in a positive manner, negotiate a compromise and implement a solution satisfactory to the guest. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/ her attention corrective action could be taken when appropriate. Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards. Perform other duties as requested, such as special guest requests. Report to duty as scheduled by direct supervisor according to operating hours. Be fully versed in all service standards. Server: Knowledge of menu, as well as following setup procedures. Delivery of food and beverage items as requested by guests and removal of soiled dishes in a timely manner in accordance to set standards. Putting together a weekly order sheet of all items needed for the week. Cleaning and maintaining a well-organized storeroom. Properly rotating all stock items both in the storeroom as well as the carts. Checking the expiration dates on all items to ensure that all guests receive fresh products. Outdated items are to be removed immediately from guestrooms and storerooms and reported to the Supervisor or Banquet Chef. Completing a guest room security check list. This will ensure that no rooms are left open. Responsible for following the Key Procedure. This includes signing a “key issue form” stating that you acknowledge your responsibilities for the key issued to you and the procedure to be followed in the event of theft or lost key. Help maintain the room service carts to ensure cleanliness, luxury presentation and functionality. Attending all department meetings as well as all colleague meetings. Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Other duties as assigned by direct supervisor. PHYSICAL DEMANDS: Activities include standing, reaching, bending, pushing, pulling, handling, grasping, lifting, carrying, seeing, hearing, talking, walking. Considerable repetitive motion of hands and wrists as pertaining to pouring of drinks from bottles and shaking with shakers. Requires the ability to lift and carry objects weighing up to 50 pounds. Standing for 90% of work shift is required SPECIAL SKILLS REQUIRED: Must have basic knowledge of food and beverages preparation. Basic knowledge of POS systems, i.e. Micros. Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to read, speak and understand the English language in order to communicate with guests and other staff members. Ability to remember and promote the variety of menu items. Ability to work stand and work in confined spaces for long periods of time. Ability to operate beverage equipment: coffeemaker, iced tea machine, etc. EDUCATION REQUIRED: Any combination of education, training or experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. High school diploma preferred. EXPERIENCE REQUIRED: Prior Food and Beverage experience required. Room Service experience in a luxury hotel preferred. LICENSES OR CERTIFICATES: TIPS certification a plus. Ability to obtain any government required license or certificate. CPR Certification and/or First Aid Training preferred. Rate of pay: $27.20 per hour EOE, including disability/vets

Benefits: Bonus based on performance Employee discounts Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Training & development THREE CREEKS KITCHEN + COCKTAILS is seeking a HOST worker to join our team! Who are we? We are a new local management-owned Casual Fine Dining restaurant, serving Chef-Inspired Local Favorites in the glass and on the plate. Through blending innovation, approachability, and exceptional service we strive to be more than a restaurant. What is your role? As a HOST a great first impression is vital, you're responsible for making guests feel welcome, create memorable guest experiences, and maintain an expected level of organization, all while contributing to the restaurant's success. Job Summary: Our Associates are at the heart of everything we do. They bring energy, creativity, and a strong sense of teamwork to every shift. GUEST SERVICES plays a key role in creating an excellent first impression by warmly welcoming guests both over the phone and in person. They manage seating arrangements in the dining room, ensuring efficient service, guest satisfaction, and optimizing sales opportunities. Additionally, they handle reservations with care, coordinating bookings to balance guest flow and maintain a seamless dining experience. Benefits/Perks: Opportunities for career growth, all role promotions prioritized for in-house employees Flexible Scheduling, and closed 7 major holidays! 20% dining discount off the entire menu 50% dining discount on shift Starting pay $13.00-$16.00/hour Certain associate meals Motivations: A genuine commitment and interest in Hospitality A "Yes, and!" mentality toward Guests Services An intentioned appreciation toward teamwork, family, and community Responsibilities Arrives for shifts promptly as scheduled and wears a clean, well-maintained uniform that meets restaurant standards. Upholds positive hygiene and cleanliness practices throughout all work shifts. Demonstrates hospitality by answering guest questions, addressing requests, and resolving complaints with a focus on guest satisfaction. Collaborates with management and team members, offering help with tasks when needed, and provides constructive suggestions for improvement. Adheres to all safety, health, and sanitation regulations at the national, state, and local levels, reporting unsafe conditions and properly handling materials and equipment. Is familiar with the restaurant's emergency procedures. Follows all duties, standards, and procedures outlined in the associate handbook. Three Creeks Kitchen + Cocktails is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates. Qualifications Previous experience in food service, hospitality, or in the back of house Ability to work well in a fast-paced environment Excellent customer service and time management skills Ability to work well in a team environment, and shows an eagerness to perform Motivated to make an impact and personally contribute to the success of the restaurant Compensation: $13.00 - $16.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. CLICK "FIND JOBS" ABOVE Are you passionate about the art of hospitality and looking to join a dynamic team at a top-tier restaurant? We are a new and exciting establishment specializing in New American cuisine, focusing on seafood, steak, sandwiches, and hand-crafted desserts. Our menu also features specialty and classic cocktails and a curated selection of local craft beers. Located in a charming small-business neighborhood, our restaurant offers a refined yet natural aesthetic, blending green and metallic gold tones with live greenery, crystal glassware, and elegant chandeliers. With a large patio and a four seasons room designed for large parties and private events, we aim to provide a memorable dining experience for every guest. We believe in creating not just a meal, but an experience. Our team is dedicated to exceptional service, meticulous attention to detail, and fostering a warm, inviting atmosphere. We are looking for individuals who share our passion and commitment to excellence.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! GUEST SERVICES STAFF GUEST SERVICES SHOW OPERATIONS STAFF USHER/TICKET TAKER 1. GUEST SERVICES STAFF SUMMARY Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner. PRIMARY RESPONSIBILITIES Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary. Operate the various coat check rooms within established guidelines and procedures at the venue. Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access). Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly. Seat guests and assist ADA patrons. Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings. Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency. Monitor venue during guest arrival and exit to comply with fire department safety regulations. Perform other duties and responsibilities as deemed appropriate by Management and Supervisors. QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency A minimum of 1-2 years of related work experience Ability to work in varying conditions Ability to lift 50 lbs. without assistance Positive attitude with superior customer service skills Ability to stand, walk, and climb stairs for long periods of time PREFERENCES Previous experience working in events and knowledge of the music industry preferred Availability to work nights, weekends, and holidays as needed according to venue schedule. 2. SHOW OPERATIONS STAFF SUMMARY The Show Operations Staff will be responsible for both custodial and guest services support. This position will ensure cleanliness of pre-show and post-show common areas in addition to public areas throughout the event. The Show Operations Staff will also deliver optimal customer service by assisting with guest directions, guiding guests to exit points, escalating guest complaints when necessary, and provide guest seating support. PRIMARY RESPONSIBILITIES Responsible for pre-show and post-show cleaning of common areas (i.e. lobby, restrooms, elevators, seating, etc.) while maintaining and ensuring cleanliness in public areas throughout the event. Assist with opening doors for crowd control, providing suite holder directions, managing bar lines, escalating guest complaints as necessary, in addition to guiding and directing guests to exit points and around any production load-out that may impact exits. Provide reserved guest seating support such as setting chairs as needed, marking chairs for seating locations, directing guests to seat locations, and assisting ADA patrons while complying with facility/event ADA requirements. QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency A minimum of 1-3 years of related work experience. Ability to work in varying conditions. Excellent interpersonal and customer service skills. Excellent verbal and written communication skills. Ability to take direction and work well with others. Ability to stand for extended periods of time and lift tables, chairs, etc. Available to work nights, weekends, and holidays. 3. USHER/TICKET TAKER SUMMARY The Usher/Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets. The Usher/Ticket Taker is also responsible for greeting guests, assisting guests with finding their seats, controlling access points, and assisting guests when issues/problems arise. PRIMARY RESPONSIBILITIES Assist guests with directional and informational inquiries by demonstrating strong knowledge of the facility and event(s). Communicate in a professional manner with other building staff, clients, guests, supervisors and corporate staff on important information. Work to effectively accommodate guests with disabilities, while complying with facility/event ADA requirements. Display a calm and attentive demeanor when rectifying issues with guests. Check and scan guest tickets upon entry to the facility/venue or section. Review guest tickets to direct them to the appropriate area. Control access points to prevent unauthorized entries. Report any activities or behaviors that conflict with facility/event policy or code of conduct to supervisor or Event Manager. QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency A minimum of 0-1 years of related work experience Able to work efficiently in a fast-paced environment Exemplify a strong commitment and willingness to provide excellent customer service Maintain a neat, clean and professional appearance Possess strong interpersonal and communication skills Sound judgement; able to make sound decisions Available to work evenings, weekends, and holidays Payscale: $10 - $14 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Under the supervision of the Recreation Supervisor, the Guest Service position includes the following duties: * Assists the Pool Manager in the daily operations of the aquatic facilities. * Independently responsible for front desk, customer service, and membership processing at the aquatics site * Ensures exceptional safety standards are maintained. * The pools are open mid-May through Labor Day weekend. Guest Service staff are expected to be available throughout the entire season unless otherwise noted at hiring. * Serves as the main point of contact for guests while onsite at aquatics facilities, processing memberships, answering phones, selling gate admissions, preparing accurate deposits, and monitoring contractors and rentals. * Leads and maintains the promotion of excellent customer service standards at all levels of operations. * Establishes and maintains effective working relationships with employees, supervisors, other agencies, and the public. * Maintains the inventory of supplies and equipment in connection with the operation of the pool; assists the Recreation Supervisor and co-workers in duties necessary for the proper upkeep and maintenance of the pool and pool grounds. * Maintains all necessary documentation for business operations and programming. * Regular, predictable, and punctual attendance is required Any combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. A typical way to qualify is a High School Diploma or equivalent or one (1) year of progressively responsible experience at a pool facility. Licensure or Certification Requirements * Current American Red Cross CPR/AED for the Professional Rescuer, First Aid, and Administering Emergency Oxygen certificate required. Other * Minimum 17 years of age * Maintains high standards of health and safety in all aquatics operations, always adhering to industry standards. * Maintains the facility in a clean and orderly fashion. * Performs other tasks and duties as assigned by Pool Manager, Aquatics Coordinator, and/or Recreation Supervisor Knowledge, Skills, and Abilities Knowledge of: * Basic recreation principles * Water safety & Emergency procedures * Foodservice regulations * All computer applications and hardware related to the performance of the essential functions of the job, including recreation reservation and activity software. Skill in: * Cash handling and procedures. * Working with different age populations * Microsoft Office * Conflict resolution * Time management Ability to: (Mental and Physical Abilities) * Work independently, while being able to lead and supervise others and meet deadlines Adhere to regulations, policies, and procedures required by the State of Ohio, Franklin County Board of Health, the City of Gahanna, and all other regulatory/governing bodies. * Experience and ability to lead and supervise others. * Enforce safety regulations and emergency procedures. * Understand and follow instructions from Pool Manager, Aquatics Coordinators, and Recreation Supervisor Working Conditions: * The employee is subject to inside and outside environment conditions, extreme cold, extreme heat, noise, vibration, hazards, and atmospheric conditions. * This is heavy work requiring the exertion of 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects; work requires swimming, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, and repetitive motions.

LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! THE ROLE Legends/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center. ESSENTIAL DUTES AND RESPONSIBILITIES Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries. Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services. Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance. Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals. Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff. The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility. Availability to work both evenings and daytime/morning shifts essential. Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand. Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction. Embrace interacting with large groups or addressing individual guest needs. Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details." Be ready for all other duties that come your way-every day brings a new opportunity to shine! QUALIFICATIONS Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps. To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus. SKILLS AND ABILITIES Professional appearance Strong interpersonal, oral, and written communication skills Command of the English language, coupled with excellent telephone etiquette Must have eye/hand coordination and manual dexterity. Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors. Must be able to work independently and maintain a positive attitude within a busy environment. This position requires the ability to work effectively with diverse groups of people on all levels. Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility. This position requires the ability to respond politely to all individuals and work well as a collaborator. Must be self-motivated, and flexible to immediate changes. Excellent record of dependability and reliability WORKING CONDITIONS Indoor and outdoor environment with exposure to loud noise, heat, and cold. PHYSICAL DEMANDS This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. TO APPLY: Visit: ************************************** Greater Columbus Convention Center Attn: Human Resources 400 N High Street Columbus, Ohio 43125 PHONE: ************ FAX: ************ Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! THE ROLE Legends/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center. ESSENTIAL DUTES AND RESPONSIBILITIES Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries. Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services. Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance. Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals. Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff. The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility. Availability to work both evenings and daytime/morning shifts essential. Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand. Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction. Embrace interacting with large groups or addressing individual guest needs. Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details." Be ready for all other duties that come your way-every day brings a new opportunity to shine! QUALIFICATIONS Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps. To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus. SKILLS AND ABILITIES Professional appearance Strong interpersonal, oral, and written communication skills Command of the English language, coupled with excellent telephone etiquette Must have eye/hand coordination and manual dexterity. Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors. Must be able to work independently and maintain a positive attitude within a busy environment. This position requires the ability to work effectively with diverse groups of people on all levels. Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility. This position requires the ability to respond politely to all individuals and work well as a collaborator. Must be self-motivated, and flexible to immediate changes. Excellent record of dependability and reliability WORKING CONDITIONS Indoor and outdoor environment with exposure to loud noise, heat, and cold. PHYSICAL DEMANDS This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. TO APPLY: Visit: ************************************** Greater Columbus Convention Center Attn: Human Resources 400 N High Street Columbus, Ohio 43125 PHONE: ************ FAX: ************ Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.