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Job DescriptionSalary: $15 an hour Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher Who We Are: Do What You Love Love What You Do. Founded in 2004, Nurtur Aveda is a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness. Responsibilities: Demonstrate a strong understanding that the spa/salon industry is high touch, meaning that it requires strong interpersonal skills and attention to the needs of others. Continually be focused on hospitality, guest care and service excellence. During times when traffic is slow, provide support to other team members to ensure guest satisfaction is met during their service experience. Follow the Aveda service cycle with every retail guest as determined by Nurtur. Perform daily support to guests to ensure their satisfaction is met during their service experience. Support company initiatives by ensuring productivity goals are met through managing the appointment book. This includes, but is not limited to creating availability, up-selling services, inform guests of seasonal specials and events, maintaining a wait list for services, etc. Oversee the planning, coordination and execution of a complete and accurate physical inventory as required. Work with Guest Experience Manager to aid in development of strategies to achieve retail and service goals and objectives. Follow the cash management policy. Plan, coordinate and execute special events for the promotion of new launches. Educate all Nurtur Professionals and fellow Guest Experience team members of any new product launches and general product knowledge. Manage the day-to-day behaviors of the Professional Staff including, but not limited to: attendance, dress code inspection, sanitation inspection, service behaviors, professionalism, use of down-time, etc. Provide on-going recognition, support, and motivation for Nurtur Professionals. Maintain and enhance the overall look of the salon. Enforce policies and procedures of Nurtur the Salon; serve as a role model. Communicate all corporate policies and procedures to team members and ensure compliance. Resolve guest challenges in an effective and timely manner. Continuously work at creating and nurturing strong working relationships with other team members. Project a professional image at all times to internal and external clients. Create a sense of urgency; delegate appropriately; motivate self and team to accomplish objectives. Follow and implement all Aveda visual presentation standards and guidelines for product launches. Assist the marketing team with floor sets, window changes and collateral placement takes place in a timely manner. Manage all functions to properly open and close the store following guidelines and policies. Actively participate in meetings, training and conference calls. Participate in Aveda and Nurtur Corporate Events including Career Fairs, Chamber Meetings, PR/Marketing Events, Holiday Event, Earth Month, Beauty for a Cure, etc. Perform other duties as assigned. Achieving sales goals. Staying within approved budgets. Supervising all bank, and currency transactions. Ensure that all team members adhere to the Cash Management Policy. Control banking expenditures according to established procedures. Maintain personal sales and achieve sales goals. Ability to take initiative and accountability for the accuracy of information and for achieving results. Motivate self and others to overcome obstacles and achieve goals. Requirements: High School diploma or equivalent. Prior experience with guest care in a retail, salon and spa or hospitality industry. Time Management: ability to organize and manage multiple projects. Organization: ability to demonstrate strong organizational skills. Ability to make and implement decisions. Ability to maintain a high level of confidentiality. Eagerness to learn and grow in position. Demonstrated aptitude to train new team members. Demonstrated ability to provide excellent presentations. Demonstrated ability to thrive in a fast-paced environment. Willing to work a flexible schedule, including evenings and weekends. Excellent interpersonal and communication skills; articulate in English. Strong commitment to customer service excellence. Commitment to company mission and vision. Physical Demands and Work Environment: Walk, stand up, and/or sit for up to eight (8) hours per day Use hands to handle objects and reach with hands and arms Walk, sit, stand, balance, stoop, speak, and hear See a computer screen and read paper and electronic documents Occasionally lift and/or move objects up to 30 pounds Tolerate a minimal to moderate noise level typical of a school setting Perks and Benefits: Medical/Dental/Vision/Life 401(k)/match PTO (paid time off) EAP (employee assistance program) Short-term disability Employee discount on products and services Growth Opportunities Travel Requirements:The team member in this position must be able to travel locally to events and for out-of-state training and events as necessary. Equal Opportunity Employer: Nurtur Holdings LLC (including its affiliated organizations) is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. If you've ever thought about sharing your skills and experience with others, here's your opportunity. Apply today!

Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty, but around the world. ~ Horst Rechelbacher Who We Are: Do What You Love - Love What You Do. Founded in 2004, Nurtur Aveda is a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness. Responsibilities: * Demonstrate a strong understanding that the spa/salon industry is "high touch," meaning that it requires strong interpersonal skills and attention to the needs of others. Continually be focused on hospitality, guest care and service excellence. * During times when traffic is slow, provide support to other team members to ensure guest satisfaction is met during their service experience. * Follow the Aveda service cycle with every retail guest as determined by Nurtur. * Perform daily support to guests to ensure their satisfaction is met during their service experience. * Support company initiatives by ensuring productivity goals are met through managing the appointment book. This includes, but is not limited to creating availability, up-selling services, inform guests of seasonal specials and events, maintaining a wait list for services, etc. * Oversee the planning, coordination and execution of a complete and accurate physical inventory as required. * Work with Guest Experience Manager to aid in development of strategies to achieve retail and service goals and objectives. * Follow the cash management policy. * Plan, coordinate and execute special events for the promotion of new launches. * Educate all Nurtur Professionals and fellow Guest Experience team members of any new product launches and general product knowledge. * Manage the day-to-day behaviors of the Professional Staff including, but not limited to: attendance, dress code inspection, sanitation inspection, service behaviors, professionalism, use of down-time, etc. * Provide on-going recognition, support, and motivation for Nurtur Professionals. * Maintain and enhance the overall look of the salon. * Enforce policies and procedures of Nurtur the Salon; serve as a role model. • Communicate all corporate policies and procedures to team members and ensure compliance. * Resolve guest challenges in an effective and timely manner. * Continuously work at creating and nurturing strong working relationships with other team members. * Project a professional image at all times to internal and external clients. * Create a sense of urgency; delegate appropriately; motivate self and team to accomplish objectives. * Follow and implement all Aveda visual presentation standards and guidelines for product launches. * Assist the marketing team with floor sets, window changes and collateral placement takes place in a timely manner. * Manage all functions to properly open and close the store following guidelines and policies. * Actively participate in meetings, training and conference calls. * Participate in Aveda and Nurtur Corporate Events including Career Fairs, Chamber Meetings, PR/Marketing Events, Holiday Event, Earth Month, Beauty for a Cure, etc. * Perform other duties as assigned. * Achieving sales goals. Staying within approved budgets. Supervising all bank, and currency transactions. * Ensure that all team members adhere to the Cash Management Policy. * Control banking expenditures according to established procedures. * Maintain personal sales and achieve sales goals. * Ability to take initiative and accountability for the accuracy of information and for achieving results. * Motivate self and others to overcome obstacles and achieve goals. Requirements: * High School diploma or equivalent. * Prior experience with guest care in a retail, salon and spa or hospitality industry. * Time Management: ability to organize and manage multiple projects. * Organization: ability to demonstrate strong organizational skills. * Ability to make and implement decisions. * Ability to maintain a high level of confidentiality. * Eagerness to learn and grow in position. * Demonstrated aptitude to train new team members. * Demonstrated ability to provide excellent presentations. * Demonstrated ability to thrive in a fast-paced environment. * Willing to work a flexible schedule, including evenings and weekends. * Excellent interpersonal and communication skills; articulate in English. * Strong commitment to customer service excellence. * Commitment to company mission and vision. Physical Demands and Work Environment: * Walk, stand up, and/or sit for up to eight (8) hours per day * Use hands to handle objects and reach with hands and arms * Walk, sit, stand, balance, stoop, speak, and hear * See a computer screen and read paper and electronic documents * Occasionally lift and/or move objects up to 30 pounds * Tolerate a minimal to moderate noise level typical of a school setting Perks and Benefits: * Medical/Dental/Vision/Life * 401(k)/match * PTO (paid time off) * EAP (employee assistance program) * Short-term disability * Employee discount on products and services * Growth Opportunities Travel Requirements: The team member in this position must be able to travel locally to events and for out-of-state training and events as necessary. Equal Opportunity Employer: Nurtur Holdings LLC (including its affiliated organizations) is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. If you've ever thought about sharing your skills and experience with others, here's your opportunity. Apply today!

Job Title: Healthcare Client Services Coordinator About the Role Are you passionate about delivering exceptional service in a fast-paced healthcare environment? As a Healthcare Client Services Coordinator, you'll be the go-to resource for hospital staff, ensuring smooth workflows and accurate patient scheduling. This role is critical in supporting healthcare operations and improving patient experiences. Shift: 3:00 PM or 4:00 PM - 11:00 PM EST What You'll Do * Serve as the first point of contact for hospital staff, providing timely and accurate assistance. * Respond to and resolve inquiries through our ticketing system with professionalism and urgency. * Troubleshoot login issues and escalate complex cases when necessary. * Guide staff through platform workflows, focusing on case management and patient scheduling best practices. * Assist with patient-related processes to ensure seamless coordination and support. * Communicate effectively using medical terminology and understanding hospital workflows, especially in Sterile Processing Departments and Operating Rooms. * Collaborate with technical teams to resolve escalated issues promptly. What We're Looking For * 1-2 years of experience in healthcare customer service, with a strong focus on patient scheduling and support. * Familiarity with medical terminology and hospital operations. * Excellent problem-solving and communication skills. * Ability to thrive in a fast-paced environment and manage multiple priorities. Preferred Skills * Experience in call center operations and data entry. * Knowledge of healthcare troubleshooting, medical devices, and billing processes. * Customer-first mindset with attention to detail. Why Join Us? You'll be part of a collaborative team that values innovation and efficiency. This is an opportunity to make a meaningful impact on patient care and hospital operations while working in a dynamic, growth-oriented environment. Job Type & Location This is a Contract to Hire position based out of Cleveland, OH. Pay and Benefits The pay range for this position is $24.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Cleveland,OH. Application Deadline This position is anticipated to close on Dec 25, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! : Join Job Duck as a Client Services Coordinator and become an integral part of a dynamic team dedicated to delivering exceptional client service. In this role, you will manage critical communications with providers, verify balances, and ensure accurate documentation to support smooth case handling. Your ability to organize information, maintain attention to detail, and communicate effectively will make a direct impact on client satisfaction and operational efficiency. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values precision in every task. • Salary Range: $1,150 USD to $1,220 USD Responsibilities include, but are not limited to: Negotiate with providers after training to secure favorable outcomes for clients Coordinate timely follow-ups with relevant stakeholders Accurately document all findings and interactions in the CRM system Communicate with multiple providers and consolidate inquiries when possible to optimize efficiency Contact providers on behalf of clients to request and review outstanding invoices, verify balances, and confirm insurance coverage applicability Manage call volume and ensure responsiveness to client needs Maintain professionalism and confidentiality in all communications Requirements: Additional Job Description • Location: Virginia, US. (Remote support for U.S.-based office) • Time Zone: EST • Office Hours: 8:30 AM - 5:30 PM EST • Software/Tools: • CRM: Neos • VoIP: Intermedia • Internal Communication: Neos, Zoom • Email: Neos • Calendar: Neos • Expected Call Volume: Minimum of 50 calls per week Required Skills: • Minimum of 1 year of experience in client-facing roles or customer service • Strong organizational and time-management skills • Excellent verbal and written communication in English and Spanish • Ability to handle multiple tasks and prioritize effectively • Detail-oriented with a high level of accuracy • Problem-solving and negotiation skills • Comfortable working with CRM systems and VoIP tools • Professional demeanor and client-focused mindset Work Shift: Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Private Health Management (PHM), a clinically sophisticated healthcare navigation firm, specializes in assisting clients in obtaining the best care and outcomes when facing serious and complex medical conditions. Individuals and businesses who make health a priority rely on PHM to achieve the best of what's possible in medicine. We believe everyone should benefit from the latest science-backed insights, have access to the best diagnostics, specialists, and treatments, and receive independent guidance to make informed health decisions with confidence. About the role Join us at PHM as a Client Services Coordinator (CSC) and bring your healthcare expertise to the forefront. You'll play a vital role in assisting clients dealing with a variety of cancer diagnoses, providing essential support and navigating complex healthcare systems. Your problem-solving skills and dedication to customer service will directly impact the lives of our clients, ensuring they receive the best care and outcomes possible. Working closely with clinicians and researchers, you'll be part of a dynamic team environment that combines innovation with compassionate care. This role offers a meaningful opportunity to make a difference in healthcare, where your contributions are valued every day. How You'll Spend Your Days Proactively support and assess the clients' care needs through direct communication, ensuring personalized and timely assistance. Collaborate closely with clinicians and researchers as a vital member of the client's care team, leveraging PHM's resources to deliver optimal care solutions. Kick off client engagements. From welcome email to a seamless registration completion, you'll set the tone for each engagement. Facilitate scheduling and billing support by collaborating with physician offices and coordinating services including concierge nursing and molecular profiling companies. Take ownership of all details related to client meetings, ensuring comprehensive follow-up and completion of action items. Partner with researchers to assess clinical trial eligibility and enrollment processes. What you bring to the table: 1+ Year of professional care coordination experience in a complex environment. Bonus points for experience with cancer care coordination. Concierge level customer service. You combine an unflappable professional presence with exceptional written and verbal communication skills. The highest standards of ethics and personal integrity with a demonstrated capacity for discretion and for handling confidential information with care High versatility. You thrive in a multitasking, ever evolving, fast paced role. A positive, energetic, client-focused, can-do orientation always bringing innovative ideas, new perspectives, and a wealth of enthusiasm Highly technologically adept. College graduate strongly preferred (BA or BS) Learn more with our video, A Day in the Life of a CSC video on our LinkedIn page! Compensation: The target base salary for this position is $60,000 - $65,000. This base salary is only a part of a total compensation package that also includes health/dental/vision benefits, 401k with match, stock options, PTO and other benefits. Individual pay may vary from the target range as a number of factors including market forces, experience, location, disparities in market data and other relevant business considerations may all factor into final compensation. This is a remote role requiring that you live in the United States. Next steps Private Health Management is a remote company with employees around the United States. We're committed to providing you with the best possible interview experience and opportunities to spend meaningful time getting to know our company, mission, and wonderful teammates in our fully remote interviews. If your application is selected for interviews, you'll hear from a member of our recruiting team to schedule next steps. Interviews will also include: the hiring manager, peers, and often an executive from the department. We have lots of questions for you, but we're also excited to answer your questions about us. We appreciate your help in achieving an interview process that allows us to truly know each other and welcome your feedback and requests on how we can make this a reality for yourself & future candidates. Have a quick question about the role? Email ************************* or simply apply here. Anticipated Pay Range$60,000-$65,000 USD

We're seeking a proactive, detail-oriented Client Services Specialist to provide high-quality administrative support across client-facing operations. This non-exempt role is critical for smooth client experiences, regulatory compliance, and efficient cross-team coordination in a fast-paced services-oriented environment. Qualifications1-3 years of administrative or client service experience Excellent written and verbal communication skills Strong attention to detail and ability to follow instructions precisely Ability to manage multiple tasks and maintain consistency under pressure Proficiency with Microsoft Office or Google Workspace; familiarity with CRM tools a plus Experience in collections or financial services is beneficial but not required What you'll do: Manage inbound/outbound calls and emails, including scheduling or joining client conference calls. Capture and relay account instructions, updates, and special handling requests accurately. Oversee daily intake processes, including new business scrubs and data validation. Handle file operations: retrieval, scanning, printing, faxing, and importing/exporting. Assist with skip tracing activities and follow standard operating procedures. Support Collection Staff by handling settlement offers and account notations. Update CRM and internal systems with precise client and case details. Prepare routine deliverables (status updates, audit reports, client deliverables). Follow both written and verbal directions to support cross-department efforts. Maintain compliance with FDCPA and other applicable regulatory requirements. Participate in training and knowledge-sharing on new processes and systems. Assist Client Services Manager with ad-hoc tasks and internal initiatives. Support onboarding of new clients and roll-out of related operational projects. Communicating with Clients via email and phone. Assisting Collection Staff with settlement offers. Who you are: 1-3 years of administrative or client service experience Excellent written and verbal communication skills Strong attention to detail and ability to follow instructions precisely Ability to manage multiple tasks and maintain consistency under pressure Proficiency with Microsoft Office or Google Workspace; familiarity with CRM tools a plus Experience in collections or financial services is beneficial but not required

URGENT HIRING: Skincare Sales & Guest Services Associate | Paid Training | Luxury Spa Compensation: $2,500/month base salary + commission On-Target Earnings (OTE): $60,000+ per year Job Type: Full-Time or Part-Time | Flexible Schedule | Weekend Availability Required Location: In-person Why Join Us? Are you passionate about skincare and providing exceptional customer service? Our luxury spa is looking for a friendly, organized, and sales-driven Skincare Sales & Guest Services Associate to be the welcoming face of our business. This role includes paid training to help you master our products, services, and sales techniques so you can succeed and grow with us. Plus, enjoy paid gasoline when traveling to nearby locations as part of your role. Key Responsibilities Greet all clients with a professional appearance and a warm smile Answer incoming phone calls and respond promptly to inquiries Manage appointment bookings and schedule reservations efficiently Promote and sell spa treatments, skincare products, and memberships to meet sales targets Process payments accurately and maintain detailed sales records Keep the front desk tidy, organized, and inviting at all times Provide administrative support including data entry, filing, and photocopying Travel to nearby spa locations as needed (gasoline expenses covered) Qualifications Proven experience in a front desk, guest services, or sales role (spa or salon experience preferred) A background in esthetics or skincare is a strong plus but not required Excellent communication and time management skills Comfortable using computers, CRM software, and scheduling tools Ability to multitask and work efficiently in a fast-paced environment Reliable transportation and availability to work at least one weekend day Compensation & Benefits Base Salary: $2,500/month Commission with uncapped earning potential (OTE: $60,000+ annually) Paid training to set you up for success Paid gasoline reimbursement for travel to nearby locations Employee discounts on skincare products and spa services Opportunity for career growth within a luxury wellness brand Work Schedule Flexible shifts including weekends (minimum 1 weekend day required) How to Apply If you're ready to launch your career in luxury skincare sales and guest services, send your resume with your best contact number and email. Qualified candidates will be contacted promptly. After applying, please send a follow-up email including: Your earliest available start date Your daily sales target (numeric figure) A brief summary of your sales experience

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions. The incumbent in this role is accountable for providing excellent customer service as they approach each interaction as an opportunity to support better patient health. He/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. This incumbent is also responsible for achieving departmental quality, compliance and productivity standards while delivering VIP level customer service. The Service Team Coordinator is a hybrid role which may, when needed, require in-office presence. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: + Operating in a call center environment, receives inbound and makes outbound customer service calls related to patient scheduling, sales calls and other general inquires. + Responds to patient inquiries based on the ChenMed core model for care. + Follows up with patients to ensure service satisfaction. Escalates issues/concerns as appropriate. + Makes appropriate and timely decisions according to department standards, procedures and policies. + Documents interactions using web-based technology. + Maintains business relationship by providing prompt and accurate service to promote loyalty. + Interacts and collaborates with team members across multiple departments to promote VIP customer service and patient interactions. + Performs other duties as assigned and modified at manager's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Competent-level business acuity + Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods + Exceptional verbal communication skills including active listening + Excellent organizational and multi-tasking skills + Passion for serving others, particularly seniors, with initiative-taking solutions + Ability to successfully operate in a demanding environment + Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position + Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business + Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time + Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred) **EDUCATION AND EXPERIENCE CRITERIA:** + High school diploma or GED equivalent required + A minimum of 2 years of customer service experience required; in a call center or similar environment, highly preferred + A minimum of 1 year experience in a fast-paced medical setting highly preferred + Experience with web-based customer relationship management systems **PAY RANGE:** $17.0 - $24.26 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Remote

requires an up-beat personality and professional appearance. Strong public relation skills needed. The individual will meet and greet clients, verify appointments, and escort clients to designated areas. Must be able to work flexible hours, holidays and weekends. Essential Duties and Responsibilities:In addition to the following duties and responsibilities, other duties may be assigned: Must be honest, reliable and able to handle confidential information. Must be on time and in uniform daily. Schedule and confirm appointments, answer phones and generally responsible for all front desk operations. Offer clients something to drink while waiting. Responsible for notifying associates when their client has arrived for a service; introduce client to the associate who is giving service by using client's name. Take ownership of each call and follow through with answers or requests. Unpacks, prices, and sells retail. Dusts display cases and products and changes displays monthly. Responsible for becoming knowledgeable of our services and products and able to answer questions regarding descriptions and prices. Responsible for letting manager know of what coffee/tea station supplies, sodas and office supplies are needed. Responsible for cleanliness of front desk area as well as common areas in Salon & Spa. Close out daily receipts and reports and send to appropriate Manger or Director at the end of each day. Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately. Able to work in a fast paced atmosphere and perform various tasks simultaneously while maintaining outstanding customer service to a discriminating clientele. Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Must posses basic typing skills of at least 30 wpm General resort/private club background Computer skills: Windows, MS Word, Excel, OutlookReceptionist background Great communication & customer service skills Education and/or Experience:Two to three years experience in a fast-paced atmosphere preferred. Knowledge and experience of general office procedures a plus. Language:Must be able to comprehend the English language. Must have good communication skills in English both written and oral. Mathematical Skills:Must have basic mathematical skills in order to complete tickets properly. Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sample physical requirements might include:Must be able to stand for long periods of time. Must be able to reach, grab and lift objects over shoulder height Must be able to squat and kneel down on regular basis Must be able to bend & twist upper body to reach up, down or side-ways on regular basis Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Be a team player and provide lateral service. Follow Ocean Reef Club Associate Handbook and Quality Job Standards. Be able to endure outside weather conditions; heat, rain, cold, and at times high winds. Be willing and able to work when needed, including weekends & holidays. Occasionally work at off-site locations other than the Salon & Spa. Attendance, Appearance and Conduct: Regular attendance in conformance with the standards, which may be established by Ocean Reef Club from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry and report deadlines, associate may be required to work varying schedules to meet the business needs of the Club and report deadlines. Proper grooming is required by all associates and is described in detail in the Associates Handbook. Associates should review this policy and make sure that at all times they present themselves for shifts looking clean, neat and professional. As a condition of employment, all associates agree to fully comply with Ocean Reef Club rules and regulations for the safe and efficient operation of Club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment. If you have any questions or doubts you should seek clarification from your supervisor. s are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e. g. emergencies, change is workload, rush jobs or technological developments) dictate.

Ensure implementation of and or provide services in conjunction with the Individual Service Plan (ISP). Implement and maintain documentation necessary for all Medicaid Waiver programs. Participate in Quality Assurance Reviews and follow-up according to rules #5125:2-12-02 Provider Certification and 5123:2-12-01 Supported Living Quality Assurance, as well as Quality Assurance for Medicaid Waiver programs per the standards and assurances for those programs. Supervise direct service providers to include: interviewing and hiring; orientation and training; regular written evaluation; and disciplinary action as per personnel policies. Participate in training and onboarding new staff to meet the specific requirements of each Maintain coverage of PCA staff based on the established care as outlined in the ISP Attend all meetings involving the individual (ISP/Team meetings) as requested. Monitor services provided to the individual by developing a relationship of trust with the individual, and together evaluating the quality of the service. Assess skill levels of individuals served and write methodologies to effectively teach the person in the areas they desire learning. Monitor effectiveness of methodologies and modify if needed. Implement and monitor the individual service plan (ISP) to include: Assessing current skill levels of individuals Development of training procedures/activities Following up on all services (assessments, benefits, etc.) identified in ISP. Monitoring the Individual's finances per the ISP and company policies and procedure Monitoring all medical needs, information and appointments per the ISP and company policies and procedures Monitoring documentation per the ISP and company policies and procedures. Monitoring health and safety issues of each household. Maintain open and responsive communication with support staff, administrative support, client and family. Continuously develop a resource list of community events to distribute to clients and their families. Respond to emergency situations on an "on-call" basis per standards and/or policies of the company. Maintain driving eligibility per policies and provide transportation as needed. Actively coordinate efforts for inclusion in the community including increasing the person's circle of support. Other duties as assigned by supervisor. OTHER DUTES & RESPONSIBILITIES: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities and/or duties required; other duties may be assigned. Participation in in-service education programs on aspects of the employer's disability. Train family members to provide care. Ability to properly utilize body mechanics while lifting and/or moving patients and/or equipment. Ability to independently lift up to 35 pounds. Ability to move/reposition patients of any weight or size with the assistance of another person and/or adaptive equipment. Maintain current CPR/First Aid certification. Maintain current background check. Continued Education: completion of state-mandated 8-hour annual training

The Coordinator II, Client Services is instrumental in managing the daily intake of client requests and providing essential support to the Client Services team. They efficiently balance various priorities across escalation channels and incoming client calls, ensuring seamless communication with all support departments. As the initial point of contact for our clients at Nextgen, this role plays a crucial part in shaping the client experience. Therefore, applicants should have a passion for creating exceptional client interactions and possess strong customer service skills. Receives and responds to customer product inquiries through various communication modalities such as telephone, email, and/or chat platforms. Provides coverage for Helpdesk phone and email traffic. Follows day-to-day workflow activities and processes to ensure customer issues have been received, routed, and documented; organizes, audits, enters, and reports outage data into SalesForce (SF). Handles a variety of technical support cases including but not limited to speaking with customers and mitigating conflict or difficult client situations. Addresses and works to resolve issues and/or complaints; escalate to appropriate teams or management for assistance, when necessary. Create, open, transfer, and/or reassign support cases to appropriate team members; follows up with assigned team members to provide additional information or obtain feedback on status of support case. Partners with support teams to update status codes or categories; ensures cases are routed to the appropriate teams with complete and accurate information. Notifies support teams of potentially urgent or critical issues through various communication platforms including chat, email, telephone. Escalates disgruntled or dissatisfied customer issues to Account Managers and/or Senior Management, as needed. Assists with SF testing to ensure Helpdesk workflow efficiencies; makes recommendations for consideration related to SF workflow processes to increase client satisfaction and process efficiencies. Education Required: Associate degree. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 2+ years of experience in customer service, software, or related field. Knowledge, Skills & Abilities: Knowledge of: Technology and customer support best practices; software, technologies, and applications to assist with interactions via web, telephone, or other electronic means; trends related to customer support techniques; practices, tools, and techniques for communicating with clients in a professional manner; laws, regulations, policies, and procedures governing the functional area; Microsoft Office Suite. Skill in: Applying logical and scientific thinking to a wide range of intellectual and practical issues and concerns; interpreting laws and regulations; problem solving, analytical, and critical thinking; working as member of a team; communicating clearly, concisely, and effectively; establishing and maintaining effective working relationships. Ability to: Work in a fast-paced environment; work with customers needs while following the organization's policies and procedures; determine and apply solutions to work-related problems; stay organized, prioritize workload, and multi-task to meet deadlines. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The Langham, New York offers modern luxury on Fifth Avenue and is recognized for its genuine, personalized service in line with the culture and values of Langham Hospitality Group. The hotel boasts spacious guest rooms with views of the Empire State Building, The Gallery event space and fine dining at Ai Fiori. For more information about the property, please visit: ****************************************************** The objective of the On-Call Guest Service Ambassador (In-Room Dining) is to provide friendly, courteous and professional in-room dining service to guests while maintaining high level of service as per Langham Hospitality Group and Forbes standards. RESPONSIBILITIES AND JOB DUTIES: Telephone Sales Agent: Promptly answer guests' calls, announce any specials, promote menu items and answer questions regarding preparation methods. Menu knowledge is important. Document orders; repeat items back to callers to ensure accuracy and quote expected arrival time per set standards with speed and accuracy. Input order information into POS, allowing culinary staff to begin preparation; note any special requests clearly. Assist service staff during peak periods by preparing service trays and generally assisting with all efforts to ensure prompt delivery. Respond to guest complaints in a positive manner, negotiate a compromise and implement a solution satisfactory to the guest. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/ her attention corrective action could be taken when appropriate. Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards. Perform other duties as requested, such as special guest requests. Report to duty as scheduled by direct supervisor according to operating hours. Be fully versed in all service standards. Server: Knowledge of menu, as well as following setup procedures. Delivery of food and beverage items as requested by guests and removal of soiled dishes in a timely manner in accordance to set standards. Putting together a weekly order sheet of all items needed for the week. Cleaning and maintaining a well-organized storeroom. Properly rotating all stock items both in the storeroom as well as the carts. Checking the expiration dates on all items to ensure that all guests receive fresh products. Outdated items are to be removed immediately from guestrooms and storerooms and reported to the Supervisor or Banquet Chef. Completing a guest room security check list. This will ensure that no rooms are left open. Responsible for following the Key Procedure. This includes signing a “key issue form” stating that you acknowledge your responsibilities for the key issued to you and the procedure to be followed in the event of theft or lost key. Help maintain the room service carts to ensure cleanliness, luxury presentation and functionality. Attending all department meetings as well as all colleague meetings. Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Other duties as assigned by direct supervisor. PHYSICAL DEMANDS: Activities include standing, reaching, bending, pushing, pulling, handling, grasping, lifting, carrying, seeing, hearing, talking, walking. Considerable repetitive motion of hands and wrists as pertaining to pouring of drinks from bottles and shaking with shakers. Requires the ability to lift and carry objects weighing up to 50 pounds. Standing for 90% of work shift is required SPECIAL SKILLS REQUIRED: Must have basic knowledge of food and beverages preparation. Basic knowledge of POS systems, i.e. Micros. Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to read, speak and understand the English language in order to communicate with guests and other staff members. Ability to remember and promote the variety of menu items. Ability to work stand and work in confined spaces for long periods of time. Ability to operate beverage equipment: coffeemaker, iced tea machine, etc. EDUCATION REQUIRED: Any combination of education, training or experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. High school diploma preferred. EXPERIENCE REQUIRED: Prior Food and Beverage experience required. Room Service experience in a luxury hotel preferred. LICENSES OR CERTIFICATES: TIPS certification a plus. Ability to obtain any government required license or certificate. CPR Certification and/or First Aid Training preferred. Rate of pay: $27.20 per hour EOE, including disability/vets

Benefits: Bonus based on performance Employee discounts Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Training & development THREE CREEKS KITCHEN + COCKTAILS is seeking a HOST worker to join our team! Who are we? We are a new local management-owned Casual Fine Dining restaurant, serving Chef-Inspired Local Favorites in the glass and on the plate. Through blending innovation, approachability, and exceptional service we strive to be more than a restaurant. What is your role? As a HOST a great first impression is vital, you're responsible for making guests feel welcome, create memorable guest experiences, and maintain an expected level of organization, all while contributing to the restaurant's success. Job Summary: Our Associates are at the heart of everything we do. They bring energy, creativity, and a strong sense of teamwork to every shift. GUEST SERVICES plays a key role in creating an excellent first impression by warmly welcoming guests both over the phone and in person. They manage seating arrangements in the dining room, ensuring efficient service, guest satisfaction, and optimizing sales opportunities. Additionally, they handle reservations with care, coordinating bookings to balance guest flow and maintain a seamless dining experience. Benefits/Perks: Opportunities for career growth, all role promotions prioritized for in-house employees Flexible Scheduling, and closed 7 major holidays! 20% dining discount off the entire menu 50% dining discount on shift Starting pay $13.00-$16.00/hour Certain associate meals Motivations: A genuine commitment and interest in Hospitality A "Yes, and!" mentality toward Guests Services An intentioned appreciation toward teamwork, family, and community Responsibilities Arrives for shifts promptly as scheduled and wears a clean, well-maintained uniform that meets restaurant standards. Upholds positive hygiene and cleanliness practices throughout all work shifts. Demonstrates hospitality by answering guest questions, addressing requests, and resolving complaints with a focus on guest satisfaction. Collaborates with management and team members, offering help with tasks when needed, and provides constructive suggestions for improvement. Adheres to all safety, health, and sanitation regulations at the national, state, and local levels, reporting unsafe conditions and properly handling materials and equipment. Is familiar with the restaurant's emergency procedures. Follows all duties, standards, and procedures outlined in the associate handbook. Three Creeks Kitchen + Cocktails is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates. Qualifications Previous experience in food service, hospitality, or in the back of house Ability to work well in a fast-paced environment Excellent customer service and time management skills Ability to work well in a team environment, and shows an eagerness to perform Motivated to make an impact and personally contribute to the success of the restaurant Compensation: $13.00 - $16.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. CLICK "FIND JOBS" ABOVE Are you passionate about the art of hospitality and looking to join a dynamic team at a top-tier restaurant? We are a new and exciting establishment specializing in New American cuisine, focusing on seafood, steak, sandwiches, and hand-crafted desserts. Our menu also features specialty and classic cocktails and a curated selection of local craft beers. Located in a charming small-business neighborhood, our restaurant offers a refined yet natural aesthetic, blending green and metallic gold tones with live greenery, crystal glassware, and elegant chandeliers. With a large patio and a four seasons room designed for large parties and private events, we aim to provide a memorable dining experience for every guest. We believe in creating not just a meal, but an experience. Our team is dedicated to exceptional service, meticulous attention to detail, and fostering a warm, inviting atmosphere. We are looking for individuals who share our passion and commitment to excellence.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! GUEST SERVICES STAFF GUEST SERVICES SHOW OPERATIONS STAFF USHER/TICKET TAKER 1. GUEST SERVICES STAFF SUMMARY Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner. PRIMARY RESPONSIBILITIES Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary. Operate the various coat check rooms within established guidelines and procedures at the venue. Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access). Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly. Seat guests and assist ADA patrons. Enforce all policies and procedures of the venue. Complete all company and venue required trainings and participate in employee meetings. Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency. Monitor venue during guest arrival and exit to comply with fire department safety regulations. Perform other duties and responsibilities as deemed appropriate by Management and Supervisors. QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency A minimum of 1-2 years of related work experience Ability to work in varying conditions Ability to lift 50 lbs. without assistance Positive attitude with superior customer service skills Ability to stand, walk, and climb stairs for long periods of time PREFERENCES Previous experience working in events and knowledge of the music industry preferred Availability to work nights, weekends, and holidays as needed according to venue schedule. 2. SHOW OPERATIONS STAFF SUMMARY The Show Operations Staff will be responsible for both custodial and guest services support. This position will ensure cleanliness of pre-show and post-show common areas in addition to public areas throughout the event. The Show Operations Staff will also deliver optimal customer service by assisting with guest directions, guiding guests to exit points, escalating guest complaints when necessary, and provide guest seating support. PRIMARY RESPONSIBILITIES Responsible for pre-show and post-show cleaning of common areas (i.e. lobby, restrooms, elevators, seating, etc.) while maintaining and ensuring cleanliness in public areas throughout the event. Assist with opening doors for crowd control, providing suite holder directions, managing bar lines, escalating guest complaints as necessary, in addition to guiding and directing guests to exit points and around any production load-out that may impact exits. Provide reserved guest seating support such as setting chairs as needed, marking chairs for seating locations, directing guests to seat locations, and assisting ADA patrons while complying with facility/event ADA requirements. QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency A minimum of 1-3 years of related work experience. Ability to work in varying conditions. Excellent interpersonal and customer service skills. Excellent verbal and written communication skills. Ability to take direction and work well with others. Ability to stand for extended periods of time and lift tables, chairs, etc. Available to work nights, weekends, and holidays. 3. USHER/TICKET TAKER SUMMARY The Usher/Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets. The Usher/Ticket Taker is also responsible for greeting guests, assisting guests with finding their seats, controlling access points, and assisting guests when issues/problems arise. PRIMARY RESPONSIBILITIES Assist guests with directional and informational inquiries by demonstrating strong knowledge of the facility and event(s). Communicate in a professional manner with other building staff, clients, guests, supervisors and corporate staff on important information. Work to effectively accommodate guests with disabilities, while complying with facility/event ADA requirements. Display a calm and attentive demeanor when rectifying issues with guests. Check and scan guest tickets upon entry to the facility/venue or section. Review guest tickets to direct them to the appropriate area. Control access points to prevent unauthorized entries. Report any activities or behaviors that conflict with facility/event policy or code of conduct to supervisor or Event Manager. QUALIFICATIONS A minimum education level of: High School Diploma or its equivalency A minimum of 0-1 years of related work experience Able to work efficiently in a fast-paced environment Exemplify a strong commitment and willingness to provide excellent customer service Maintain a neat, clean and professional appearance Possess strong interpersonal and communication skills Sound judgement; able to make sound decisions Available to work evenings, weekends, and holidays Payscale: $10 - $14 Bonus: This position is not eligible for a bonus under the current bonus plan requirements. Benefits: Part-time: This position may be eligible for benefits (ACA qualification). AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Under the supervision of the Recreation Supervisor, the Guest Service Lead position includes the following duties: * Assists the Recreation Supervisor in the daily operations of the aquatics facilities * Provides direct monitoring of Concession/Office Crew, and the quality of service being provided * Independently responsible for desk, customer service, membership processing and concession operations at the aquatics site * Ensures exceptional safety standards are maintained * Reports to the Recreation Supervisor * Guest Services Lead staff are required to be available the first week of May for training and pool set-up. The pools are open mid-May through Labor Day weekend. The Guest Service Lead-Aquatics staff are expected to be available throughout the entire season unless otherwise noted at hiring * Leads with onsite supervision and communication; assists with scheduling, training and evaluating employees * Serves as the main point of contact for guests while onsite at aquatics facilities, processing memberships, answering phones, selling gate admissions, preparing accurate deposits, and monitoring contractors * Leads and maintains the promotion of excellent customer service standards at all levels of operations * Implements and enforces the emergency action plans and facility safety policies * Establishes and maintains effective working relationships with employees, supervisors, other agencies and the public * Maintains the inventory of supplies and equipment in connection with the operation of the pool; assists Recreation Supervisor and co-workers in duties necessary for the proper upkeep and maintenance of the pool and pool grounds * Maintains all necessary documentation for business, operations, program and staffing under the direction of the Recreation Supervisor * Maintains proper pool staff certification requirements * Provides program leadership through staff to organize, conduct and expand all programs including, but not limited to, the swim team, dive team, swim lessons and special events * Regular, predictable, and punctual attendance is required Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. A typical way to qualify is a High School Diploma or equivalent required and One year of progressively responsible experience at a pool facility is preferred Licensure or Certification Requirements * Current American Red Cross CPR/AED for the Professional Rescuer, First Aid, and Administering Emergency Oxygen certificate required. * Current American Red Cross Lifeguard, or a nationally recognized equivalent, certificate, preferred. * Current ServSafe Food Handler Certification or ability to obtain before employment is required. Other * Minimum 18 years of age * Evaluates the effectiveness of programs and services and makes recommendations on the modification of existing programs * Maintains high standards of health and safety in all aquatics operations, adhering to industry standards at all times * Maintains the facility in a clean and orderly fashion * Attend and assist in facilitating all required pre- and in-service training * Performs other tasks and duties as assigned Knowledge, Skills, and Abilities Knowledge of: * Basic recreation principles * Emergency procedures * Foodservice regulations * Thorough knowledge of computer applications and hardware related to the performance of the essential functions of the job, including recreation reservation and activity software. Skill in: * Cash handling and procedures. * Working with different age populations * Conflict resolution * Time management Ability to: * Work independently, while being able to lead and supervise others and meet deadlines. Adhere to regulations, policies, and procedures required by the State of Ohio, Franklin County Board of Health, the City of Gahanna, and all other regulatory/governing bodies. * Experience and ability to lead and supervise others. * Enforce safety regulations and emergency procedures. * Understand and follow instructions from Pool Manager, Aquatics Coordinators, and Recreation Supervisor Working Conditions: * The employee is subject to inside and outside environment conditions, extreme cold, extreme heat, noise, vibration, hazards, and atmospheric conditions. * This is heavy work requiring the exertion of 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects; work requires swimming, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, and repetitive motions.

LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! THE ROLE Legends/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center. ESSENTIAL DUTES AND RESPONSIBILITIES Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries. Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services. Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance. Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals. Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff. The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility. Availability to work both evenings and daytime/morning shifts essential. Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand. Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction. Embrace interacting with large groups or addressing individual guest needs. Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details." Be ready for all other duties that come your way-every day brings a new opportunity to shine! QUALIFICATIONS Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps. To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus. SKILLS AND ABILITIES Professional appearance Strong interpersonal, oral, and written communication skills Command of the English language, coupled with excellent telephone etiquette Must have eye/hand coordination and manual dexterity. Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors. Must be able to work independently and maintain a positive attitude within a busy environment. This position requires the ability to work effectively with diverse groups of people on all levels. Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility. This position requires the ability to respond politely to all individuals and work well as a collaborator. Must be self-motivated, and flexible to immediate changes. Excellent record of dependability and reliability WORKING CONDITIONS Indoor and outdoor environment with exposure to loud noise, heat, and cold. PHYSICAL DEMANDS This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. TO APPLY: Visit: ************************************** Greater Columbus Convention Center Attn: Human Resources 400 N High Street Columbus, Ohio 43125 PHONE: ************ FAX: ************ Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Cashier (Guest Service Expert) Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Tip share-earn up to $2/hr. extra in tips Get Paid $ to Refer your Friends* 50% of the best burgers around (or other menu options) Flexible schedules in a fun, family friendly, team environment Medical, Dental and Vision Options** Paid time off - vacation and sick** 401K match (21 and older) Employee Assistance Program Fast track for career opportunities and management experience Free uniform and hat **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cashier Responsibilities Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will: Greet guests with a smile! Responsible for welcoming new and repeat guests every visit Promote a fun and positive work environment Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment Be knowledgeable of all menu items so you can make meal suggestions & answer questions Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures & full understanding of Smashburger rewards program Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect Adhere to all active marketing promotions & encourage guests to complete surveys upon each visit Foster and value a safe work environment by following all personal and food safety and security standards Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products Ability to listen, communicate and work well with others in a busy restaurant environment Values integrity and doing the right thing, even when no one is watching Follow company cash policies to ensure minimal losses through theft or shortages Upsell food items to all guests ordering through thoughtful suggestions Follow company order accuracy procedures to ensure a happy guest and minimize waste Cashier (GSE) Requirements No experience necessary - we build better skills! Must successfully complete Smashburger training program Must be 16 years old Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 25 lbs. Show up on time to work variable hours/days, including nights, weekends, and holidays Adhere to Smashburger uniform policy Must successfully complete Smashburger training program Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. ****************************************************

The Guest Service Specialist serves as the first point of contact for the guests and ensures that a high degree of quality services are being offered to them. We are looking for highly organized candidates with excellent people skills that will provide professional services in a courteous manner, assisting guests with inquires, problems, registration and complaints. To ensure success this person will be professional and pleasant in challenging situations, and take responsibility for satisfaction of guests from arrival to departure. Preferred candidates will be positive, pro-active and be skilled at multitasking in a fast paced environment. WORK SCHEDULE- Weekday Evenings (4:30 PM - 9 PM), Saturday (shift varies between 8 AM - 8 PM), Sunday (shift varies between 10 AM - 6 PM). Employee will report directly to the Facilities Supervisor. Employees may be asked to perform one or more of the following duties. Essential job functions may include, but are not limited to: * Acting as an information source on various matters, keeping abreast with latest developments and changes within the Community Center. * Greeting guests in a sincere and friendly manner and making them feel welcome. * Anticipating and addressing guests' needs and resolving their problems and complaints appropriately, calmly and in a timely manner. * Operating the phones and assisting with all inquiries. * Collaborating and communicating with other internal departments to ensure guest satisfaction. * Comply with Westerville Community Center procedures and safety policies. * Be responsible for registering, and receiving payments from guests, for programs, activities, passes and daily admissions. * Balancing cash drawer at the end of the shift following money handling procedures set by the department. * Make sure that the guests remain satisfied and content with the services that are being offered, take feedback from the guests as to how services can be improved. * Process credits, refunds and transfers for programs, activities and pass registrations. * Acquire, through provided training, a working knowledge of RecTrac that is used daily. To ensure success, a guest service specialist should be totally customer-centric and have good listening skills. Have good problem solving skills with attention to detail. Demonstrate effective communication skills and should be extremely well organized and behave in a professional manner. Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal staff as well as customers. Outstanding written and verbal communication skills. Being in a service oriented industry, the guest services specialist should be flexible to work shifts that are early morning,late evening, weekends and holidays. Extensive knowledge and expertise with computers and money handling. Education and Experience: Candidate must have a high schools diploma and be at least 18 years of age. Training at an accredited institution and atleast two years of guest services experience is required.

Cashier (Guest Service Expert) Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Tip share-earn up to $2/hr. extra in tips Get Paid $ to Refer your Friends* 50% of the best burgers around (or other menu options) Flexible schedules in a fun, family friendly, team environment Medical, Dental and Vision Options** Paid time off - vacation and sick** 401K match (21 and older) Employee Assistance Program Fast track for career opportunities and management experience Free uniform and hat **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cashier Responsibilities Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will: Greet guests with a smile! Responsible for welcoming new and repeat guests every visit Promote a fun and positive work environment Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment Be knowledgeable of all menu items so you can make meal suggestions & answer questions Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures & full understanding of Smashburger rewards program Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect Adhere to all active marketing promotions & encourage guests to complete surveys upon each visit Foster and value a safe work environment by following all personal and food safety and security standards Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products Ability to listen, communicate and work well with others in a busy restaurant environment Values integrity and doing the right thing, even when no one is watching Follow company cash policies to ensure minimal losses through theft or shortages Upsell food items to all guests ordering through thoughtful suggestions Follow company order accuracy procedures to ensure a happy guest and minimize waste Cashier (GSE) Requirements No experience necessary - we build better skills! Must successfully complete Smashburger training program Must be 16 years old Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 25 lbs. Show up on time to work variable hours/days, including nights, weekends, and holidays Adhere to Smashburger uniform policy Must successfully complete Smashburger training program Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. ****************************************************