Senior application support specialist vs technical support specialist

Differences between senior application support specialist and technical support specialist duties and responsibilities

Senior application support specialist example responsibilities.

• Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
• Restart or bounce services in UNIX.
• Restart the data center service application on Linux if any applications goes down or stop running.
• Create documentation for SharePoint end user and administrative reference.
• Support Unix base manufacturing applications for worldwide customer base.
• Identify hardware requirements for new application setup in QA environments.
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Technical support specialist example responsibilities.

• Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
• Manage all operating end-user software including JavaScript - updating/installing Java.
• Install, configure and manage proprietary applications on Unix servers.
• Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
• Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
• Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
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