Senior customer support representative vs international customer service representative

The differences between senior customer support representatives and international customer service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a senior customer support representative and an international customer service representative. Additionally, a senior customer support representative has an average salary of $39,777, which is higher than the $31,752 average annual salary of an international customer service representative.

The top three skills for a senior customer support representative include customer satisfaction, technical support and product knowledge. The most important skills for an international customer service representative are logistics, order entry, and customer orders.

Senior customer support representative vs international customer service representative overview

	Senior Customer Support Representative	International Customer Service Representative
Yearly salary	$39,777	$31,752
Hourly rate	$19.12	$15.27
Growth rate	-4%	-4%
Number of jobs	180,616	185,293
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 50%
Average age	40	40
Years of experience	12	12

Senior customer support representative vs international customer service representative salary

Senior customer support representatives and international customer service representatives have different pay scales, as shown below.

	Senior Customer Support Representative	International Customer Service Representative
Average salary	$39,777	$31,752
Salary range	Between $31,000 And $50,000	Between $24,000 And $40,000
Highest paying City	-	Minneapolis, MN
Highest paying state	-	Minnesota
Best paying company	-	Valent BioSciences
Best paying industry	-	Health Care

Differences between senior customer support representative and international customer service representative education

There are a few differences between a senior customer support representative and an international customer service representative in terms of educational background:

	Senior Customer Support Representative	International Customer Service Representative
Most common degree	Bachelor's Degree, 62%	Bachelor's Degree, 50%
Most common major	Business	Business
Most common college	-	-

Senior customer support representative vs international customer service representative demographics

Here are the differences between senior customer support representatives' and international customer service representatives' demographics:

	Senior Customer Support Representative	International Customer Service Representative
Average age	40	40
Gender ratio	Male, 43.7% Female, 56.3%	Male, 26.3% Female, 73.7%
Race ratio	Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 19.0% Asian, 6.5% White, 57.7% American Indian and Alaska Native, 0.7%	Black or African American, 10.5% Unknown, 5.3% Hispanic or Latino, 25.9% Asian, 5.9% White, 51.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between senior customer support representative and international customer service representative duties and responsibilities

Senior customer support representative example responsibilities.

Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
Assist patients by responding to billing questions and concerns, and solicit necessary demographic insurance/coding information to insure correct claim submission.
Manage software maintenance renewal partner and assist with upselling additional and higher functionality licenses to increase revenue.

International customer service representative example responsibilities.

Manage international and industrial pest control equipment sales using AS400 ordering system for company.
Work with the RMA team to create credit memos for damage good's or any claims from the core customers.
Partner with logistics, quality control, manufacturing, and purchasing departments to ensure product availability.
Process return material requests and authorizations (RMA).
Handle all overseas and national logistics, inventory analysis, shipping documents and inside/outside direct customer sales for their textile division.
Demonstrate superb organizational and multitasking abilities

Senior customer support representative vs international customer service representative skills

Common senior customer support representative skills

Customer Satisfaction, 11%
Technical Support, 10%
Product Knowledge, 7%
Customer Issues, 6%
OEM, 5%
Inbound Calls, 5%

Common international customer service representative skills

Logistics, 10%
Order Entry, 9%
Customer Orders, 6%
International Customer Service, 6%
Customer Inquiries, 6%
Forwarders, 5%

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Senior Customer Support Representative
Senior Customer Support Representative vs International Customer Service Representative

Updated January 8, 2025

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