Senior field service representative vs computer technician

Differences between senior field service representative and computer technician duties and responsibilities

Senior field service representative example responsibilities.

• Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
• Aid in re-constructing USMC accountability process for ECM equipment.
• Establish and standardize all guidelines for the repair and maintenance of ECM equipment.
• Coordinate with I2WD on all matters concerning shipments of equipment between CONUS and OCONUS.
• Assist with the training of OPNET & FLMNET courses in a classroom setting to deploy units.
• Apply extensive troubleshooting skills on electro-mechanical equipment control by windows base OS.
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Computer technician example responsibilities.

• Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
• Manage and maintain desktop security updates company-wide with no downtime of systems due to OS vulnerability exploitation.
• Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
• Add and configure networked printers for TCP/IP printing and other peripheral equipment including video conferencing equipment.
• Diagnose and troubleshot computer hardware and software.
• Fix computers, do inventory of computers, run cables.
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