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Senior field service representative vs field service technician

The differences between senior field service representatives and field service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a senior field service representative, becoming a field service technician takes usually requires 6-12 months. Additionally, a field service technician has an average salary of $54,339, which is higher than the $51,404 average annual salary of a senior field service representative.

The top three skills for a senior field service representative include technical support, FSR and technical problems. The most important skills for a field service technician are customer service, preventative maintenance, and customer satisfaction.

Senior field service representative vs field service technician overview

Senior Field Service RepresentativeField Service Technician
Yearly salary$51,404$54,339
Hourly rate$24.71$26.12
Growth rate10%8%
Number of jobs124,367167,298
Job satisfaction--
Most common degreeBachelor's Degree, 42%Associate Degree, 40%
Average age4244
Years of experience212

Senior field service representative vs field service technician salary

Senior field service representatives and field service technicians have different pay scales, as shown below.

Senior Field Service RepresentativeField Service Technician
Average salary$51,404$54,339
Salary rangeBetween $37,000 And $70,000Between $35,000 And $82,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Google
Best paying industry-Finance

Differences between senior field service representative and field service technician education

There are a few differences between a senior field service representative and a field service technician in terms of educational background:

Senior Field Service RepresentativeField Service Technician
Most common degreeBachelor's Degree, 42%Associate Degree, 40%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeStanford University-

Senior field service representative vs field service technician demographics

Here are the differences between senior field service representatives' and field service technicians' demographics:

Senior Field Service RepresentativeField Service Technician
Average age4244
Gender ratioMale, 91.6% Female, 8.4%Male, 92.3% Female, 7.7%
Race ratioBlack or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.4% White, 54.9% American Indian and Alaska Native, 0.4%Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7%
LGBT Percentage11%1%

Differences between senior field service representative and field service technician duties and responsibilities

Senior field service representative example responsibilities.

  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Aid in re-constructing USMC accountability process for ECM equipment.
  • Establish and standardize all guidelines for the repair and maintenance of ECM equipment.
  • Coordinate with I2WD on all matters concerning shipments of equipment between CONUS and OCONUS.
  • Assist with the training of OPNET & FLMNET courses in a classroom setting to deploy units.
  • Apply extensive troubleshooting skills on electro-mechanical equipment control by windows base OS.
  • Show more

Field service technician example responsibilities.

  • Manage onsite supporting contractors to achieve customers end result to satisfaction.
  • Lead initiatives to decrease manufacturing downtime and increase QA process inspection.
  • Manage a team of 12 field engineers and 130 MRI systems in NYC.
  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Manage and administer network security, LAN, WLAN, desktops, servers, applications, and databases.
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Show more

Senior field service representative vs field service technician skills

Common senior field service representative skills
  • Technical Support, 15%
  • FSR, 9%
  • Technical Problems, 9%
  • Troubleshoot, 7%
  • Customer Satisfaction, 5%
  • Test Equipment, 4%
Common field service technician skills
  • Customer Service, 19%
  • Preventative Maintenance, 8%
  • Customer Satisfaction, 6%
  • Technical Support, 5%
  • Hand Tools, 4%
  • Test Equipment, 3%

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