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Senior field service representative vs information technology technician

The differences between senior field service representatives and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior field service representative and an information technology technician. Additionally, a senior field service representative has an average salary of $51,404, which is higher than the $49,031 average annual salary of an information technology technician.

The top three skills for a senior field service representative include technical support, FSR and technical problems. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.

Senior field service representative vs information technology technician overview

Senior Field Service RepresentativeInformation Technology Technician
Yearly salary$51,404$49,031
Hourly rate$24.71$23.57
Growth rate10%10%
Number of jobs124,367118,881
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 47%
Average age4242
Years of experience22

Senior field service representative vs information technology technician salary

Senior field service representatives and information technology technicians have different pay scales, as shown below.

Senior Field Service RepresentativeInformation Technology Technician
Average salary$51,404$49,031
Salary rangeBetween $37,000 And $70,000Between $28,000 And $83,000
Highest paying City-Urban Honolulu, HI
Highest paying state-Hawaii
Best paying company-Cravath
Best paying industry-Finance

Differences between senior field service representative and information technology technician education

There are a few differences between a senior field service representative and an information technology technician in terms of educational background:

Senior Field Service RepresentativeInformation Technology Technician
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 47%
Most common majorElectrical EngineeringComputer Science
Most common collegeStanford UniversityStanford University

Senior field service representative vs information technology technician demographics

Here are the differences between senior field service representatives' and information technology technicians' demographics:

Senior Field Service RepresentativeInformation Technology Technician
Average age4242
Gender ratioMale, 91.6% Female, 8.4%Male, 84.8% Female, 15.2%
Race ratioBlack or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.4% White, 54.9% American Indian and Alaska Native, 0.4%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between senior field service representative and information technology technician duties and responsibilities

Senior field service representative example responsibilities.

  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Aid in re-constructing USMC accountability process for ECM equipment.
  • Establish and standardize all guidelines for the repair and maintenance of ECM equipment.
  • Coordinate with I2WD on all matters concerning shipments of equipment between CONUS and OCONUS.
  • Assist with the training of OPNET & FLMNET courses in a classroom setting to deploy units.
  • Apply extensive troubleshooting skills on electro-mechanical equipment control by windows base OS.
  • Show more

Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
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Senior field service representative vs information technology technician skills

Common senior field service representative skills
  • Technical Support, 15%
  • FSR, 9%
  • Technical Problems, 9%
  • Troubleshoot, 7%
  • Customer Satisfaction, 5%
  • Test Equipment, 4%
Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%

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